My Belgian is very picky and suffers from separation anxiety . But here he does great and is always in good spirit and well feed when I return . read more

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To add one more layer, yesterday Roxie started coughing and gagging, throwing up foam real bad. Could not sleep at all, around 11:00 she had an episode I thought she was having a seizure. Took her to the ER vet in Northport, $260.00 later she has kennel cough. read more

My dog has scratch marks all over his body and has not been acting himself. It's almost like he's scared. When we picked him up, he lost a lot of weight and he looks like skin and bones. He mostly stays in his cage and it's making us worry. Never trust a place that says not to bring your own food or items. read more

I have been using Swan Kennels since 2006. The facilities are the best I have seen. It's obvious that Swan Kennels cares about the dogs. Every year it seems they are improving the facility in some way. Reggie Swan kept Barney, my ACD 3 months for obedience training. Barney may have not been an honor grad, but he definitely improved. He obeys 90 per cent of my commands, and with a little nudging the other 10 per cent LOL. The kennel is very popular, so be sure to call for reservations if you are wanting a weekend and especially for holidays. He also has facilities for cats, of course separately from the dogs. read more

My dogs came back with scratches and were very lethargic for the next three days. I'm not sure what happened but it made me really worried and I almost took them to the vet. My dogs are active dogs so it wasn't that they were excited the whole time. I normally run three miles with them a day. They also charged me a full day's fee per dog for picking my dogs up five minutes late. Unbelievable. Never kenneling with them again. read more

I had to bring my dog for boarding on short notice. I was very hesitant, as I have never boarded my dog before. The people at Swan were extremely helpful and worked to help fit me in. The facilities were immaculate and spacious. The people were friendly and inviting. You can tell they really love animals and treat them well. When I picked my pup up three days later, he was full of energy and very happy. I would definitely use Swan Kennels again and highly recommend it. Make your reservations in advance, they book up quickly because they're the best around. read more

Once again Goose got to visit and he seems excited! Goose doesn't realize he is a dog and seems to have anxiety when he realizes he is being left, but each and every time my son or I drop him off the transition is so smooth. He seems to Have the routine down. The staff cares so much for each pet in their care. The even remember the pets names and their special personalities. I must admit...they even remember the owners special personalities as well! Great place and I wouldn't consider leaving Goose anywhere else. Thankful for the owners/trainers/staff! read more

I called Swan Kennels back in early December to try to make an appointment for a behavior evaluation of our new dog. At that point I was told someone would get in touch with me to arrange a time. A month later, I have still not been contacted by anyone. I called several times before Christmas to remind them that I was waiting, but that hasn't made any difference. So, if you're wanting behavior training for your dog, I recommend you look elsewhere. Swan Kennels is either too busy or not concerned enough about getting new clients. read more

My husband and I have dealt with a lot of kennels in the 8 years that we've had our highly energetic Shiba Inu and our skiddish Golden/Lab mix. We have seen it all! Swan happens to be located only 5 minutes from our home in the outskirts of town so we chose it when we first got here. That was 2 years ago and we've never looked at another kennel again! Everyone is so sweet, adore our dogs, and the kennel conditions are lovely. Oh, and the price ain't bad at all!!! We will be sad when the Air Force takes us away from here and we have to start anew! read more

After a horrific experience at another local pet boarding center (the horrible Pet Nanny - DO NOT use - our 75 lb lab came back bullied, muddy, and full of puncture wounds), we were hesitant to try anyone else. My husband asked around the base and received multiple recommendations for Swan Kennels. I called and Pam invited us over for a tour. We were very impressed to say the least. We took our dog there no less than 10-15 times within two years and we have nothing but wonderful things to say about them. From Pam and the rest of the workers taking meticulous care of our dog to Reggie greeting both our dog and us by name each time, we were very impressed and felt like we were dropping him off with family. He always came back happy, healthy, and with no issues. Even turning down the drive to their wonderful facility would get our dog's tail wagging nonstop; he was always happy to be dropped off for a visit with his friends. We never took it for granted when we dropped him off, knowing he would be looked after and cared for as the family member he is. Any issues they had with him were immediately relayed to us and resolved with no complaint whatsoever. Being military, we needed someone we could trust immediately upon moving there, and Reggie, Pam, and all the rest took pride and comfort in establishing, maintaining, and fostering that trust. They have very accommodating hours that we could always rely and depend on. Do not look elsewhere, there is no need. Swan Kennels will always be the kennel we will judge others against. To only give Swan Kennels 5 stars seems like a travesty; they deserve 10! read more

Swan Kennels...it's not just for dogs! We moved to Columbus from Atlanta just a little over 2 years ago. I was so worried about when we would finally have to board our 4 very social, well adjusted, adult cats. I figured I wouldn't be able to find a place that was near as nice as where we had boarded in Atlanta. I was wrong! I lucked up and found Swan Kennels. Just a year ago, we boarded with them for the first time and it was a such a fabulous experience for us and our cats, we will be using them every time we need to board our fur babies. They are just as great with cats as they are with dogs. Pam and the staff are professional and friendly and the kennels and cat room are neat and clean. We know when we leave our cats there, they will get top-notch care and that's a great feeling. The Golden Triangle area is so fortunate to have this facility. Thank you Swan Kennels!!! read more

Scary place. I used this kennel several times but had never "crossed" the owner. The kennel closes at 6:00. I had called prior to let them know that I would be there but it would be just a few minutes prior to 6:00. I drove up at 6:00 and the owners were in their backyard (I assume having just walked the 15 or 20 yards from the kennel doors). There is a large gate for cars to pass through at the kennel's entrance. I knew they were expecting me, I walked by the gate, and wrongfully assumed that they would be accommodating. As I saw them, I called over "I'm sorry, I know it's 6:00. Can I please pick up my dog? I will be glad to pay for another day." She says, "Sorry, we are closed." I explained that I called and again offered to pay for another day because it's 6:00 on the nose. This lady (I assume the owner's wife) storms into the house and I hear her yell, "I DON'T KNOW WHY....." The next thing I know, the male owner (whom I cannot call a gentleman) storms out of the house and across the yard like a cannon ball. He then yells at me, "It takes a lot of nerve to cross a gate! You need to find someplace else to take 'ye' dog!!!" By now I am shaking and we walk in to the kennel. He closes the door behind me and I didn't know what to expect next as he continued to rant. Another lady (who actually handled the situation very well) took my money and went to retrieve my dog. I believe she was embarrassed as to how the owner handled the situation. Visibly upset, I explained to her that if they would've explained the situation better, yes, I would've been disappointed to not be able to get him but I would've gotten him the next morning and most likely would've returned to this kennel. Instead, I observed an irrational and bizarre man who chose to yell, put his finger in my face, and intimidate a repeat customer rather than help. I've never been so frightened at a place of business. I was literally afraid to turn my back on this man. I am unsure how much he (or the screaming wife) has to do with the animals but I shudder to think of them around my dog. The character of these people and their business was tested and THEY FAILED MIGHTILY! read more