After receiving our most recent billing statement for basic cable and internet service, we decided…read more$250/month was outrageous and not worth the cost going forward. I contacted customer service and the very friendly and helpful representative was able to drop our basic cable and set us up on an internet only plan. Our wifi modem was out of date, so she found a nearby store where we could pick one up when we dropped off the old modem and cable boxes. She gave me the store hours as well, which leads me to the review of this particular store. We walked in and were greeted by a man at a podium checking people in. I told him why we were there and he put me on the list. There were about 3 people ahead of me. They had about 4 employees helping customers, so the waiting was only about 10-15 minutes. Not too bad for a Saturday morning. My transaction only took about 5 minutes. The employee, I think his name was Austin, was helpful and efficient. He was able to get me the updated modem I needed for our new plan, and we were on our way. Once back home, we set up the new modem. It was fairly simple through the Ixfinity app. The customer service representative suggested we set up the new modem with our old modem name and password so all our current devices would reconnect automatically. That was a genius suggestion! Everything reconnected with no issues. We are all set up and don't miss our basic cable one bit! Nowadays we stream most everything we watch, so we'll be enjoying the extra $150/month in savings. I'm giving them 4/5 stars because I think their basic cable prices are absolutely ridiculous, especially with all the streaming apps available now, some even offered for free! I was happy with their customer service personnel though.

Bad experience at the Hazel Dell store. I am a disabled senior in pain all the time due to advanced…read moreosteoarthritis & chronic lumbar pain. I've had xfinity mobile for 5 yrs with few problems until this week. The mobile data stopped connecting. I didn't realize it until I was away from home & google maps couldn't connect. It caused me to miss a medical appt & reschedule. I then went to the Xfinity Hazel Dell store and witnessed the rudest employees I've ever seen. Another senior in the store was yelled at by a female employee and the person taking names never kept track and other employees were asking customers who was next like we knew or something. I finally was waited on by a young guy who took my phone & changed settings, handed it back to me and said it's working now. It isn't, and not only that, they did something so the phone doesn't work either. I can't make or receive calls though it worked fine until the store got hold of it. Exhausted and in pain when I got home I connected via broadband and chatted with xfinity yet again to no avail. They are clueless. The store did something so the phone doesn't work. Carriers do this to try to get customers to buy new phones. That just makes customers change carriers. I finally told chat I'm switching carriers, then a minute later broadband disconnected. I reset it and it's back up but there's no excuse for this. This is a store with a bunch of rude employees & incompetent employees who think it's funny to make the lives of seniors more painful than they already are. They know nothing of kindness and treating others how you'd like to be treated. I've emailed corporate as I'm disabled I'm supposed to have connection 24/7 so I have corporate contacts. That store should be shut down & all those employees fired. If I have to buy a new phone, it will be from a different carrier.

We purchased our system 9 years ago, and the last service call we had was about 7 years ago. So it…read morewas a pleasant surprise to find when we called for tech support they were able to immediately access our file and pull up the system configuration. Then, when it came to diagnosing and solving our problem, Caleb quickly figured out the issue (operator error, oops) and he then proceeded to help us reset some system parameters so that the operators (us) wouldn't recreate our mistake down the road. Great service!

We have been using America's phone guys for years. They helped us upgrade our phone system and also…read morehelp us maintain and expand our system. They have always been very responsive, friendly and knowledgeable. Highly recommended.

If you love 'Old School Service' VoIP Portland is the Telecommunication Company for you. I have…read morebeen a client of VoIP Portland for Several Years now. Person to Person communication has always been top notch. The owner has over 40 years Telecommunication experience and is more than knowledgeable on all types of phone system's. His expertise on what businesses telecommunication needs are, is unsurpassed. The Service Manager is always friendly and willing to make a service call during all hours of the night. I can't say enough good things about this company. You will never be disappointed by the product's or the service VoIP Portland provides.

Vance was a real pleasure to work with. In contrast to other providers, he was very informative and…read moreresponsive to the myriad questions we had. He put together a system to meet all our stated needs, even when those changed. I highly recommend VOIP Portland and Vance Broady.

Referred to Progressive Telephone Systems & Communications by Comcast technician who was helping me…read moresetup my home office to work from home. Called and spoke to Andrea on 10/24/19 and explained the nature of my request (installing wired internet connection for home office). It was explained to me that they do not do residential work, but they could do this work since it was an extension of my work for Kaiser Permanente. Appointment was set for 12/13/19 for which I took a vacation day to meet technician onsite to discuss the project. Come 12/13/19 and past appointment time, no technician. Called and spoke with another lady and learned that they had decided not to show, that working from home in an official capacity did not meet business requirements. So instead of calling me, I wasted vacation day, wasted 2 months of time, and now must scramble to find another company who can get the work done over the next month. They claimed "miscommunication", but I was very clear on the nature of my request, that I was an employee of Kaiser Permanente set to begin working from home in an official capacity. At the very least, they could have called, explained their initial error in agreeing to the work and canceled appointment so that I did not waste my time, my vacation day, and now left with my ability to work from home in jeopardy.

From the owner: Progressive Telephone Systems and Communications, Inc. understands the communication challenges…read morethat face your industry. That is why we have been so successful with our all-in-one solutions. Every solution has been designed to be flexible enough to meet the many needs of its users. That is why it is important to really understand those needs. Call today and discover why we are considered the area's best!

Tried to call. Phone rang 7 times. no answer. finally a voice mail came on and asked for the…read moreextension i wanted. HOW THE HELL DO I KNOW? I wanted to transfer a landline. Seems to be impossible.

My company has been working with Advanced Communications since 2011…read more The first time I called them it was from a google search, they showed up the next morning @ 7am and had our small office completely up and running by noon. In the time since that first call we have trusted the team at Advanced Communications, and they have worked hard to ensure our phone systems have the capacity and stability to handle our growth across multiple offices and states. When it comes to networking, and phone systems there will always be situations that require time and trouble shooting to work through. Advanced Communications has impressed me with their resources, staff and fairness in all of our business dealings over the past 7+ years.

We met with Northwest Telecom to discuss our business phone systems and we were very impressed with…read moretheir level of service, professionalism, and timeliness. The phone systems techs there are very knowledgeable and they we're able to help guide us in the decision-making process. If you're looking for a great local company in the Portland metro area to help save you money on your business phone systems then I highly recommend Northwest Telecom.

I worked with Dan at NW Telecom to get a new VOIP phone system. We had a few quotes on the phone…read moresystem and Dan was the ONLY one that was full service and took care of new drops and had onsite service. Dan was also the ONLY one that had a solution for redundancy and coordinated multiple ISP's. I would highly recommend Dan and the NW Telecom Team after taking care of Sky Heating's phone system and providing a truly redundant solution.