After receiving our most recent billing statement for basic cable and internet service, we decided…read more$250/month was outrageous and not worth the cost going forward. I contacted customer service and the very friendly and helpful representative was able to drop our basic cable and set us up on an internet only plan. Our wifi modem was out of date, so she found a nearby store where we could pick one up when we dropped off the old modem and cable boxes. She gave me the store hours as well, which leads me to the review of this particular store. We walked in and were greeted by a man at a podium checking people in. I told him why we were there and he put me on the list. There were about 3 people ahead of me. They had about 4 employees helping customers, so the waiting was only about 10-15 minutes. Not too bad for a Saturday morning. My transaction only took about 5 minutes. The employee, I think his name was Austin, was helpful and efficient. He was able to get me the updated modem I needed for our new plan, and we were on our way. Once back home, we set up the new modem. It was fairly simple through the Ixfinity app. The customer service representative suggested we set up the new modem with our old modem name and password so all our current devices would reconnect automatically. That was a genius suggestion! Everything reconnected with no issues. We are all set up and don't miss our basic cable one bit! Nowadays we stream most everything we watch, so we'll be enjoying the extra $150/month in savings. I'm giving them 4/5 stars because I think their basic cable prices are absolutely ridiculous, especially with all the streaming apps available now, some even offered for free! I was happy with their customer service personnel though.

Bad experience at the Hazel Dell store. I am a disabled senior in pain all the time due to advanced…read moreosteoarthritis & chronic lumbar pain. I've had xfinity mobile for 5 yrs with few problems until this week. The mobile data stopped connecting. I didn't realize it until I was away from home & google maps couldn't connect. It caused me to miss a medical appt & reschedule. I then went to the Xfinity Hazel Dell store and witnessed the rudest employees I've ever seen. Another senior in the store was yelled at by a female employee and the person taking names never kept track and other employees were asking customers who was next like we knew or something. I finally was waited on by a young guy who took my phone & changed settings, handed it back to me and said it's working now. It isn't, and not only that, they did something so the phone doesn't work either. I can't make or receive calls though it worked fine until the store got hold of it. Exhausted and in pain when I got home I connected via broadband and chatted with xfinity yet again to no avail. They are clueless. The store did something so the phone doesn't work. Carriers do this to try to get customers to buy new phones. That just makes customers change carriers. I finally told chat I'm switching carriers, then a minute later broadband disconnected. I reset it and it's back up but there's no excuse for this. This is a store with a bunch of rude employees & incompetent employees who think it's funny to make the lives of seniors more painful than they already are. They know nothing of kindness and treating others how you'd like to be treated. I've emailed corporate as I'm disabled I'm supposed to have connection 24/7 so I have corporate contacts. That store should be shut down & all those employees fired. If I have to buy a new phone, it will be from a different carrier.

We purchased our system 9 years ago, and the last service call we had was about 7 years ago. So it…read morewas a pleasant surprise to find when we called for tech support they were able to immediately access our file and pull up the system configuration. Then, when it came to diagnosing and solving our problem, Caleb quickly figured out the issue (operator error, oops) and he then proceeded to help us reset some system parameters so that the operators (us) wouldn't recreate our mistake down the road. Great service!

We have been using America's phone guys for years. They helped us upgrade our phone system and also…read morehelp us maintain and expand our system. They have always been very responsive, friendly and knowledgeable. Highly recommended.

Vance over at VOIP Portland is the only person I'd recommend for cloud phone service. In an…read moreindustry where it can be difficult to find someone reputable to work with, and people are here today and gone tomorrow, Vance is the professional you can trust. Phone systems are so complicated, and it's hard to know what you need. That's why I genuinely appreciate VOIP Portland.

If you love 'Old School Service' VoIP Portland is the Telecommunication Company for you. I have…read morebeen a client of VoIP Portland for Several Years now. Person to Person communication has always been top notch. The owner has over 40 years Telecommunication experience and is more than knowledgeable on all types of phone system's. His expertise on what businesses telecommunication needs are, is unsurpassed. The Service Manager is always friendly and willing to make a service call during all hours of the night. I can't say enough good things about this company. You will never be disappointed by the product's or the service VoIP Portland provides.

This is a duplicate of a review posted on BBB…read more I have amended this review to correct some previously misstated facts. I got my order date wrong in the initial review and received a "cease and desist" order (neither an actual legal document nor enforceable) threatening to sue me that was obviously designed to scare anyone posting negative reviews (research SLAPP suits). At the time, I also thought that BLT was holding my money when it was their re-seller. I do not want to put inaccurate information out there, so here is my amended review. TLDR; I would not recommend doing business with BLT. In summary: Shady AF - Misleading information (intentional or not, doesn't make a difference on my end) - False hopes of delivery (look at the footer on their website, it explicitly states that the prices, descriptions, delivery dates, pictures, and specifications of products should not be relied on) - Security risks when shopping on their site - Threats of legal action (intimidation tactics) used against negative reviews In early March, I ordered a GPU from BLT through a reseller (not going to use their name, but it's run by a bald guy who is basically a household name) because the reseller said it was in stock (not my fault if BLT does not update their inventory levels with their re-sellers). I paid for it and paid for 2-day shipping. Now it's April and I just got my third email giving yet another date that it would be in their warehouse. Here's how my timeline went: Ordered product, surprised to find someone who had it in stock, paid for expedited delivery (Yay! I love these guys). Waited a few days and got an email stating that there is a product backlog, but they have more coming and they'll be in their warehouse soon. (I thought it was in stock - that's what their re-seller's page said - too late now, my money's spent). Waited until the date given to me that they said they would have it and got an email stating that there is a product backlog, but they have more coming and they'll be in their warehouse soon (What's going on here, have I been scammed?). Waited until the date given to me that they said they would have it and got an email stating that there is a product backlog, but they have more coming and they'll be in their warehouse soon (Now I really feel like I've been scammed, but I'll give them the benefit of the doubt, after all the GPU market is in turmoil). Repeated step 4 and decided to cancel my order (I felt like a dupe, thank god it was just the re-seller holding my money). It appears to me that this company does not update their resellers about what they have in stock (to me omission is the same as falsification and I have a hard time believing that it wasn't intentional given the financial incentive). Once you've placed your order they string you along with repeated changing promises of delivery dates in the hopes that you will still buy from them (for examples read reviews from previous customers). Additionally, though they claim "safe shopping", the site is served over HTTP which is an unsecured protocol and highly vulnerable to many forms of attacks including: - Injection - Broken Authentication - Sensitive Data Exposure - Security Misconfiguration - Cross-Site Scripting - Privilege Escalation Attacks - ...and much more (for more info, check out https://blog.radware.com/security/2017/11/http-attacks/) "If a website uses HTTP instead of HTTPS, all requests and responses can be read by anyone who is monitoring the session. Essentially, a malicious actor can just read the text in the request or the response and know exactly what information someone is asking for, sending, or receiving." - https://www.cloudflare.com/learning/ssl/why-is-http-not-secure/ I decided to find out just how shady this company is. Man, I had no idea how far that rabbit-hole went. From the involvement of two out of three of their original principals in the 2002 WorldCom scandal, the largest accounting fraud in US history at the time for which WorldCom CEO and President of BLT David Ebbers was sentenced to 25 years in federal prison (WorldCom CFO and BLT Secretary Scott Sullivan only got 5 years), to their current head honcho's lawsuits which include copyright and patent infringement (David Durel, google him). This company will not change, it will not get better, and it will keep being shady AF as long as it's profitable. Fraud and deception are their deeply ingrained values. It is a company founded, and run, by white collar criminals.

Complete scam. Read the reviews on BBC and for some reason still ordered. Placed an order for a…read moremonitor and the order is out of stock and they could not ship. They make you wait till you can cancel your order so your money is tied up. DO NOT BUY (Attempt to buy) from this site.

Tried to call. Phone rang 7 times. no answer. finally a voice mail came on and asked for the…read moreextension i wanted. HOW THE HELL DO I KNOW? I wanted to transfer a landline. Seems to be impossible.

My company has been working with Advanced Communications since 2011…read more The first time I called them it was from a google search, they showed up the next morning @ 7am and had our small office completely up and running by noon. In the time since that first call we have trusted the team at Advanced Communications, and they have worked hard to ensure our phone systems have the capacity and stability to handle our growth across multiple offices and states. When it comes to networking, and phone systems there will always be situations that require time and trouble shooting to work through. Advanced Communications has impressed me with their resources, staff and fairness in all of our business dealings over the past 7+ years.

We met with Northwest Telecom to discuss our business phone systems and we were very impressed with…read moretheir level of service, professionalism, and timeliness. The phone systems techs there are very knowledgeable and they we're able to help guide us in the decision-making process. If you're looking for a great local company in the Portland metro area to help save you money on your business phone systems then I highly recommend Northwest Telecom.

I worked with Dan at NW Telecom to get a new VOIP phone system. We had a few quotes on the phone…read moresystem and Dan was the ONLY one that was full service and took care of new drops and had onsite service. Dan was also the ONLY one that had a solution for redundancy and coordinated multiple ISP's. I would highly recommend Dan and the NW Telecom Team after taking care of Sky Heating's phone system and providing a truly redundant solution.