As someone who struggles with occasional anxiety when going to the dentist, I can not speak more…read morehighly of how wonderful (and calming) of an experience I had at this office. All of the staff are courteous and kind, but I want to give a special acknowledgment to Dr. Park. She really calmed my nerves, and had such pleasant chair side rapport, that I was able to relax during my dental work. She was great about checking how I was doing, as well as explaining all the steps as she was performing them, relieving any anxious worries I had. I truly appreciate her professionalism and the comfort provided during my visit. I don't plan to see any other dentist in the future! (Fingers crossed I will not need any more dental work)

What can one really say about the dentist. I can't think of a single person I know that has ever…read morebeen excited about going. It's usually the most dreaded experiences one can have aside from maybe a colonoscopy. So why the five start review? Well I have been going to this dentist now for about 5 years. Every single person I have encountered at this establishment is not only kind and courteous but they go above and beyond to make sure you have a great experience. They always try and make me feel comfortable and like I actually matter. It has almost become like going to see an old friend. Of course my friends don't stick their hands in my mouth and cause mild unpleasant pain. But close enough. If your looking for a new family dentist and live in the area give them a shot. I actually don't live anywhere close but drive about an hour because I not only trust them but don't absolutely hate going. I mean I'd rather not go to the dentist but hey if your going to go anyway better to find one where the people treat you the right way.

Both my husband and I recently switched over to Apex. We've had a decent amount of work done by…read morethem and we're very satisfied with the job they did. The staff is so friendly and understanding. I would recommend them to anyone.

Excellent customer service! Everyone is so friendly and inviting. No one loves going to the…read moredentist, but I don't mind the visit when I go here, they make me feel comfortable :)

I noticed a poor review for this dental practice (somewhere recently) and hastily entered my own…read morenegative experience with one of the office staff. Since then, I haven't been able to forget that hasty post. Other than the one office staff that is outright rude, and one dentist who is full of charisma personally, yet clearly doesn't seem to care about his dental treatment of my mouth (hence I avoid him), what good is the charisma? I should ABSOLUTELY offer my views more accurately on the rest of the staff. The office help (minus one, probably someone's cousin or sister) are without a doubt the kindest people one could encounter. They truly go out of their way to accommodate, make me & my spouse feel cared for, and are always exceptionally polite. Absolute dreams, 99.9% of the office staff. Re Dr. Bill? He is a dentist. I am not. So how can I assess? Well he has more designations than nearly any dentist I know of. DMD, FAGD, MAGD, and always tries to be in the office, even if I am only getting a cleaning. I hope (wonder sometimes) that this is to check my teeth and not for fear I might upset someone. My direct nature and tone though unintentional, rubs some the wrong way. Tho I would be the first to stop and help anyone incl. a stranger change a tire, use my Triple A, or drive them wherever they need to go. Yet my tone doesn't tell people that, yet I don't even hear it. What I do hear is Dr. Bill always surprising me with a joke, as soon as he enters the room. Nearly always taking me by surprise, as he is so intelligent, & with such a dry wit. He further Hums when working on my teeth. Who hums today while working? Few today love their profession, to the point of humming thru same. I do spend a lot on my teeth. I have had to re-do crowns. I have no knowledge of dentistry, so I just trust that he is doing a good job. Yet if 99.9% of his staffs kindness, or his, is any indication, I should not have let one person's bad review, cause me to chime in (without thinking) about the one staff person who intentionally insults me. The remainder of his staff, are giving "20th century Customer Service", in a time when all too often we encounter "Generation Millennials". As far as Dr. Bill is concerned, again, I have no idea about dentistry, yet if his designations, kind joking manner, and humming his work away, is an indication of the person... you cannot do better. So wherever I chimed in after reading another's review without thinking, That's what it was... My "not thinking" & truly appreciating how lucky I am to be tended to by his terrific staff.

I have been going to Pat Pepek since I was a kid... now almost 25 years! I will ONLY go to him for…read moreany dental needs. Since college, I've moved around quite a bit and I still make sure to book an appointment anytime I come in the area to visit. Be sure to book well ahead as spots often fill up. I had a bad experience in Miami where another dentist told me I had 5 cavities (I've never had one as an adult), and wanted a second opinion before they started drilling. Pat examined my teeth and confirmed I didn't have a single one... and I haven't for years since then! Dental cleanings have always been gentle, appointments easy to book, and most importantly, I actually look forward to my appointments each year. Highly recommend!

Can't speak highly enough about the staff and support that comes from this office. They have bent…read moreover backward to accommodate my needs and schedule. For two years I have gotten the run around from companies such as Baystate Dental, who have no qualms about showing how little you matter to them. Not the case in this office. Nice atmosphere and really friendly people work here. You feel cared about......

First off trying to find a dentist because of covid was a pain so I was delighted that they were…read moretaking on new clients and called to try to get me in sooner when cancellations happened. Linda did my cleaning she is amazing, was very personable, and made me feel so comfortable. She did an amazing job and made me so proud of my smile. The dentist was awesome as well he made sure I had all the referrals I needed, the rundown for my treatment plan and was very welcoming . Glad I am a new patient!

Tristan is by far the best hygienist in the area. After Invisalign straightened my teeth and…read moreexposed stains where there had previously been crowding, Tristan removed all staining. I'm so grateful to her for that! I also recommend Dr. Griffin. He's excellent!

I used to absolutely hate going to the dentist. While I still don't exactly look forward to it, Dr…read more Seidel is the most wonderful dentist I have ever met in my lifetime. She is very gentle and precise with her hands, which is very important to me as I have a small mouth and have had countless previous experiences of dental staff having difficulty manipulating their hands around to work on my teeth. Front desk staff and especially the billing department is all very professional.

Both my husband and I have been seeing Dr. Root for many years. He and his staff are professional…read moreand excellent at what they do. On occasion, Dr. Root himself has gone above and beyond, even following up with a phone call on a concern I'd had once while he was away on vacation! Their 3 college trained and licensed hygienists, their dental assistant and their office staff are always friendly and accommodating, and all work together to insure that you feel at home and that you are getting the best of care! I would highly recommend this dentist and his team of professionals to anyone looking for excellence in dental care!

Dr. Root and his team are absolutely amazing! They make you feel like family and will go above and…read morebeyond to make you feel comfortable and satisfied with any work done there! I would absolutely recommend them!

Dr.Betsy is the best! She makes you feel so comfortable and calm during your appointment! Would…read moreabsolutely recommend her to anyone who asked! Jill at the front desk is so accommodating and extremely friendly!

I fell and chipped both of my front teeth. They took me in right away even during the Coronavirus…read more One person only in the office at a time. Dr Cole and Tara were awesome. He bonded my teeth and you can't even tell I ever chipped them. I have been a patient for over 20 years and I plan on being a patient for another 20 years. I highly recommend them!