This place is huge, and has good food. Lots of different tap beers,pool tables,darts,golden tee, etc. This place can be busy if a Packers or Badgers game is on. Lots of big T.V.'s as well. I like this place during the week when its not too busy. read more

We had my son's birthday party there. The facility is great as well as the bowling. The service and the food are enough to make you sick. Everyone could barely eat one piece of pizza as it was horrible. We ordered other food and threw away the pizza. When we went to pick up the other food we saw the server stick her finger into the sauce and taste it. How disgusting. When we told the bartender how bad the food was his response was "well some people like it" Definitely not worth visiting this place unless it is strictly to just bow. read more

I'll admit we have also had some of the same complaints here about service as the other reviews but decided to try again. The Friday fish is very good and our latest visit was a huge improvement. As soon as we found a table the server Allie was right there to get drink orders. The place was somewhat busy but drinks came right out. Our orders were delivered within 10 or 15 minutes, not bad for a table of 5 with a variety or menu items. Fish and chips were perfect, the amount of food was more than enough. The burgers were done as ordered. I'm glad to see the service has improved , I saw at least 4 waitstaff so hopefully they will keep it up. read more

The Arena bar is attached to the Bowl-a-vard bowling alley. I lunch out most days for work and end up at the Arena about once a week. I highly recommend the burgers, and the beer-battered fries are the best in town (I know people say things like that all the time but see for yourself). I can also vouch for the fish sandwich. There are specials most days which are kind of hit or miss in quality. The service is very good particularly if Rick or Greg is working. I have never bowled there which I guess is kind of weird. read more

Great staff, great pro shop, pleasant experience,had problems with my bowling equipment and Bob was more than helpful. While waiting we enjoyed our time in the bar area. read more

This place is probably awesome for young kids but as an adult going bowling with friends, this place is overpriced. One game was $11 and you only get half an hour to play, any other bowling alley is like half the price. On top of that the bartender when I went on New Year's eve was rude. read more

As far as bowling is concerned it was a pleasant alley. The food, however, was not worth the money spent. First, it took at least ten minutes to get someone's attention to take our order on a very slow Sunday. We ordered wings and they were completely naked with no flavor and barely crispy from frying as you would expect when paying $12.99. Also most of the wing bones were broken and sharp making them hard to eat. When I talked to the manager about how unappealing and quiet frankly gross they were she looked at me as if there was absolutely nothing she could do. I asked for my money back and she stated she couldn't do that. She did not offer to have them remade or if I would like to replace it with something else. Instead she told me that she's been to plenty of other restaurants that she didn't like the food and they didn't do anything for her. I thought that was unprofessional, and rude. I really didn't ask what other restaurants do, and that didn't resolve the issue by stating it. Overall, I think that the bowling experience was good. It was clean and pretty up to date with the times these days. I would strongly discourage ordering food as it is over priced and sub par quality. Manager (at least that day) aren't proactive in resolving issues. With that being said I would probably still go back but only to bowl. read more

I went shopping at East Towne Mall, but forgot my cell phone at home. By the time I was done shopping, the mall had closed, so I decided to stop in to Bowl-A-Vard. I placed an order, and also asked to use their phone to call a cab. The cab company told me it would be a 1-hr wait. I then asked to call my mother in law for a ride, but I was denied another call. I understand completely not letting customers tie up your phone lines with their personal calls, but this was an extenuating circumstance that could have been resolved in under 1 minute, all that was needed was a bit of actual customer service!!! The customer service rep behind the counter was just plain rude. I gave him the phone number and asked if HE would please place the call for me, just let her know my name and that I needed a ride home, but he refused. He kept saying how he was not going to "call some random number and talk to someone he doesn't know." He was beyond obnoxious in his treatment of, up until then, a loyal customer. I thought maybe I was on a hidden camera show or something and he was testing my patience and quite frankly, my humanity, because he was so callous. Another young lady was kind enough to let me use her phone. It took all of 30 seconds to make the call. Obviously, it was not intention to leave my phone at home and as a paying patron, I expected to be treated much better than this. The guy behind the customer service counter was rude, unprofessional and condescending. It's a shame that I will no longer frequent this establishment due to its poor treatment of their customers. Before this incident, I would have given this place a moderate to decent review, but if you don't treat your customers well, you lose them and that is what has happened here. Good luck to you and hope you train your staff to treat people with courtesy and decency. I did not deserve to be treated or spoken to the way that this man spoke to me. Unacceptable. read more

We came here on 9/10/16. Wow. The waitstaff/bar staff is close to pathetic. They stood around looking at their phones, eating, and flirting with each other while the man I assume to be the manager (slacks, button down, and tie) was waiting tables, returning shoes, and answered service calls on lanes. Everyone besides the waitstaff was helpful. read more

Horrible service in the bar. Went to meet friends for after work drinks. Rude and inattentive bartenders even though it wasn't busy. First and last time I will ever go here. read more

My husband, a friend, and myself went there for fish on black Friday. We were surprised that it was not very busy so we thought we would get service pretty quickly. We sat at a table near the salad bar and waited....and waited... and waited. We saw one server and also saw another table waiting for service as well. The waitress never once acknowledged that we were sitting there and she had to pass our table to to wait on another table. All the waitress had to do was say she would be right with us...or SOMETHING. After waiting a half hour with no word from the waitress, we got up and left. Murphy's Bar was way more accommodating. read more

Horrible horrible horrible. The "manager" is not a manager. We had issues with our entire order, they offered to remake our food... still on the second attempt it wasn't correct but we're being told it was. So after receiving our bill we checked the menu.. and still the menu was correct and our food made wrong. Had the "manager" come over and asked her to tell us what comes on the nachos.. her response was "I'm not a server how should I know". Well as someone who has worked in the bar and restaurant industry for 15 years let me tell you. You should know every job under you. If you don't know the menu, maybe you should be washing dishes. She is under qualified and running the bar/food service into the ground. When asked to remove the nachos from the bill she said, no we already made them twice. Which I replied to yes and wrong both times. We didn't hardly touch them. Unfortunately dad gave his daughter the job. She's the owners daughter and should probably just stick to the drunk party girl that she does so well. Clearly image is not important to this business, nor is having an adequate person "manage" their staff. read more

My boyfriend and I came tonight 12/19 for fish fry, it was our first time... The service we got was the worst we both have ever experienced. It took us 30 mins to even get a menu or drink! We finally got a menu and ordered water, 5 min later a different waiter brought us water and took our order. I got salad from the salad bar it was fine, but my boyfriend got the soup which we were guessing it was clamchowder. After 15-20 min our fish arrived it took us probably 5-10 min to eat the fish we were given, we ordered all you can eat, 15 min after we finished our food a different waitress came with our bill... We were never asked if we wanted more. We told them we were not going to pay for all you can eat when we got the same amount as a regular order. After the whole experience taking over an hour and a half my boyfriend is now sick from the food, I don't think we will ever be coming back for food here again. Which is unfortunate because the fish was actually decent. read more