We plann saw ed a legendary party package for our twins. Bowlero did a great job. Zion was our…read moreparty coordinator/runner/ bowling go to guy. The 15 kids that came had a blast. The 13+ adults were relaxed enough to enjoy a game or two of bowling. We will return. Thank you Zion!

I have nothing but great things to say about the Fontana location. From the first time there I…read morevalued the customer service we received. Yes they over priced but they make it up with there ability to make you feel at home. They go above and beyond from their League representative Carmen Castle to their managers Danny, Chase and Alex to the employees Angie the bartender front desk Melissa is awesome along with Amanda. Granted there have situations there on weekends but nothing that makes me feel unsafe. I recommend this bowling alley to everyone I speak with. I am hooked we now are part of a couple of leagues and I look forward to going there every time.

The Rancho Cucamonga bowlero is the best one in the i.e. as far as I'm concerned. It's clean, has a…read morefriendly staff, and good vibes. I've been to this location a few times now and it's always been a good experience. Just stay away from the San Bernardino location. They have an employee there named Kim - she's just the worst!

We always love bowling here. It's been a minute but it was $11 per game, $6 *I think* per shoe…read morerental. We do per game pricing. Staff is usually friendly and service as far as drinks/food is usually good. The only issue I have a they hardly ever have a 9 sized ball available. They have many in size larger heavier sizes of super small balls like 6's & 7's fur kiddos tat I can't fit my thick fingers in. Wish they'd invest in more 9's.

We had a large, impromptu family event at Big Al's with about 19 people on a Saturday. We had…read morereserved four lanes, and some of our party was running a little late. The manager, Craig, was able to shift our reservation so the rest of our party could arrive without losing any time bowling together as a group. After we finished bowling, we decided to stay for dinner and let the kids play in the arcade. Craig was very willing to help us secure an area in the open seating so we could play games with the kids and have a home base for all 19 of us to gather and eat afterward. All in all, the staff at Big Al's was very pleasant and accommodating. Craig specifically made everything so much easier for our party, whether it was adjusting our reservation, helping us secure a table, or simply checking in throughout our visit to make sure we had everything we needed. We would definitely come back for future family get-togethers, purely based on the wonderful and attentive service we received.

My friends and I came here tonight to celebrate a friends birthday. We started our night with an…read morehour of bowling and the server and food was fantastic. We decided to switch to shuffleboard and that's when the issues started. We had originally ordered micheladas with modelo negra with our server, however when we started ordering from the bar, the bartender stated that they didn't have that beer. Not an issue but it just seemed weird since someone else from our group had ordered one 10 minutes before that. Then the bartender had an attitude when my friend tried to order 4 drinks for our group because apparently every single person had to be there to order their own drinks, even though we had already ordered with our server. Also not an issue but the attitude we were receiving was unwarranted. Then the real issue started. We went on with our night and they announced at 10:15 that this was last call and the last drink would be served at 10:30. We go to order a final round at 10:19 and the bartender says that last call is over. We think that's weird but finish playing our last round of shuffleboard. At 10:30 the manager announces that last call is over. My friend went to speak with the manager about the bartender lying and being rude and we were met with even more rudeness from the manager. The bartender yelled at my friend that he would meet him outside (I'm assuming to fight). Two of our other friends stayed back to try to speak with the manager and the bartender lied and said that what happened wasn't the case and that they were out of tajin (which wasn't asked for) and that we came after 10:30. Not once did the manager take anything we had said into consideration. After seeing how low the reviews for this location are in comparison to other Big Al's locations, I'm not surprised as to why. Not only do they have staff members that threaten physical violence, but they also have managers that think that behavior like that is acceptable. All in all, if you feel like you'll have a good time getting lied to, terrible service, and threatened, this is the perfect place for you. If you care about your family, I would not recommend coming here.

do not eat there my whole family got food poisoning with the pizza very dirty place…read more never coming back

First time bowling here and we are relatively new bowlers. Came in a Tuesday for this special…read moreprice of $6.00/game between 12:30-4:00 plus $5 shoe rentals. Compared to other rates in this area and hourly lane rentals, the price is right. We are traveling, rented shoes and used their balls. Unclear what the deal was, maybe it's us and our lack of experience, but the balls weren't rolling as expected on the #19 lane. I throw a straighter ball and the ball seemed "too straight" and didn't have its usual pin action. Hitting my mark, the impact was way off. My husband ty rows a curve ball and had more luck, but still struggled to have the impact he usually does. He is more experienced, could compensate a bit but felt the lanes were too oily. Maybe it was a one-off. Maybe it was us. The facility was fairly average for a bowling alley. 49 lanes. Lots of balls. Friendly staff. We liked that the lights and music were not distracting. We would return to try a different lane and see the result.

Been living in Upland for years and finally got a chance to try out this Bowlero location. Our…read morefriends wanted to go bowling and kindly invited us to tag along. Always plenty of parking here and the location is super easy to find. When we arrived there was a long line of people, but our friends were already checked in and we just had to get our shoes. The lane we were given was a decent size, couch on either side for each lane. I do like the surfboard tables, but they were kind of in the way and narrow with the table next to us every time we got up to bowl. Especially since the other table had pizza that was sticking out and I was nervous to knock it over every time I got up. We did unlimited games for 2 hours, that gave us enough time to get about 3 games in. I noticed plenty of balls were already in the ball return, so not sure if people go grab balls, or if they are just placed there to grab from. There were plenty of size options for the balls BUT I hate that we had to share with the lane next to us because they were eating pizza and grabbing the same balls and every time I went up the ball felt super greasy and gross. Cosmic bowling was really cool! Fun music videos and movies and other videos being shown on the screens down the lanes. I was expecting it to be darker inside though and having the black light pop out more. Inside also has a bar, food to order, arcade area, bathrooms and saw some people celebrating their birthday. They go all out with a neon sign and you're given a bowling pin that everyone signs. So that's cool to know if you plan on celebrating here. The manger was also kind and gave our friends coupons to come again and bowl two free games on their next visit so I thought that was really nice! All in all, I haven't been bowling in a minute, but it was fun to get together with friends, have a beer and just have fun!

My girls had a great time here. We were greeted right as we walked in by a nice young lady. She was…read moreable to take my Groupon vouchers for our bowling and also arcade game card. My kids bowled with their friends for 2 hours and had a fun time. They play MUSIC VIDEOS, which is cool but also distracting and some of it not age appropriate in my humble Christian opinion. Maybe turn the music videos off or make them in less screens. I probably could have asked for my screen to be off but the kids were not paying too much attention to them I guess. We had a nice server checking on us and she asked if we wanted anything to eat and we could open a tab. It was nice to be waited on so we didn't have to leave the kids to go order. I'll come back again and bowl here it's clean and convenient (although our station had some little trash and table wasn't wiped, i asked and it was promptly cleaned ). Thanks Bowlero upland!

Skip the corporations and support your local business like this place…read more Really well done, in many areas, including the mini golf. Laser tag was a lot of fun. The star of the show is the employees there, I want to open a business just so I can steal Ahmed and have him work for me. Very kind, understanding, accommodating, and incredible representative of this business.

We came from out of town and were looking for something to do nearby since there isn't a lot to…read morechoose from around here. When we first walked in, the place was completely empty and small so we felt weird sticking around. We went to some stores and came back when a few more people walked in. They have some arcade games, mini golf, and small escape rooms. We tried out an escape room and some games. The arcade games are pretty pricey to play so it was easy to blow through your reloadable card. The escape room was somewhat challenging, we were told not to be too aggressive with anything in the room but one of the items you had to be somewhat forceful with to progress so we lost - but that's okay! Overall, maybe it would be fun for younger kids or if you have more people in your group. But for us, there wasn't enough game options and it just felt pretty empty.

You can tell they are getting away from good customer service and are moving towards pushing for…read moreYOU to do their work for them. Ordering your own food seems to be forced more than suggested. Now they are nickle and diming you for everything as well including floor requests. The management team needs to rethink strategy before they push us back to a normal golf range. UPDATE TO HUGH D. - Why do you allow reservations for the exact time you open? By the time you get checked in and into your bay you lose about 10 mins. More if you have to wait for requested kids or platinum clubs. -Get a new brand of coffee. Your coffee is terrible but its all we can do since you don't allow outside coffee. - why do your hours of operation change but my platinum hours don't? You cut my time by an hour opening later but won't extend my platinum time by an hour in the evening. - Add individual bay speakers for our tvs or music. Simple.

Do not go during the late night shift. Go during the day or Montebello. It's worth the extra half…read morehour. We came in to a set reservation at 10:45. Did not get a text until after our time and had to walk in go upstairs and sign in. After signing in it said we only had 50 minutes left which is wild. We ordered some fries told them no tomato due to a allergy and we were not told "cheese sauce comes with tomato" until we received our food and told a manager who let us know. It still had whole diced tomatoes in it. She then said pick something else and we'll get it for you no problem. We ordered katsu sliders and they came with a tomato based sauce. We had to do extensive research because you gush swapped sauces since the last time and we asked what was in it and they never went to the kitchen To ask they asked a manager. It would make sense to ask the kitchen what's in the sauce or what kind it is. Instead I was told " GO ONLINE AND LOOK IT UP" As a multibillion dollar company you guys need to train and hire better. We had plenty of technical issues , server issues, food issues. Also the server checked on us a total of 2 times and we kept having to ask other servers to help us with our bay. Never going back at night until there's a clear re training or management change. Be weary

A GREAT TIME FOR ME... BUT a NIGHTMARE FOR MY POCKET! I'll admit I'm a massive fan of Japanese pop…read moreculture and vocaloid, so I'm the demographic for this establishment. Hence, it's easy to drop $70 and only end up with ONE small Kaito plushie from the Round One x Vocaloid collaboration. I realize not all are ready to commit to splurging, but get ready. Especially if you have KIDS! There's a feast to the recreational senses when you enter. I immediately gravitated towards the claw games. Note, the claw games are tough, I had to look up YouTube strategies and I still only ended up with a small prize from a smaller crane. I'll be back soon for Kaito's friends! If you're big on crossovers, Round One is constantly partnering with big names like Holo Live and other anime brands/titles. Sanrio is another major contributor, some plushies and prizes are even exclusive to Round One! I spotted cups, keychains, and much more. Now, Round One also offers bowling, karaoke, 99 cent ice cream, and arcade games. Thankfully, I went on a Saturday afternoon and it wasn't bad at all. No one was hogging up the activities and people were civil. I thought the experience was quite calming and sobering. I spent 20-ish mins inside during a quick stop at the mall and I already want to go back... when I get paid! Fun ambiance!

I normally don't leave Yelp reviews, but I have to say this place has definitely changed…read more There weren't many employees walking around checking on customers or the claw machines -- mainly just the mechanics team. Usually there are instructions showing how items should be positioned in the machines, but this time there were only reference photos inside the machine. I asked an employee if they could reposition an item (something I've never had an issue with before), and the interaction felt pretty rude. They told me, "You shouldn't look at the reference photos, those are for employees." They attempted to reposition the item, but honestly just placed it back in basically the same spot, so it didn't help at all. It was disappointing because I used to enjoy coming to this location. I don't think I'll be returning since I don't want to feel like I'm inconveniencing staff just by asking for help.

We came for my daughter's birthday. She remembers coming here when she was younger. We had an…read moreawesome time. It's clean, friendly and a good price. We are already talking about going back. Thank you for a great time.

Came earlier on Sunday and got to experience Cosmic Bowling!!! And they had a special: $45 to rent…read morethe lane for an hour with up to 6people bowling (shoes not included). This is a fantastic deal and we enjoy family time bowling and eating their FANTASTIC snack bar food, like chili cheese fries, breaded wings (the best), nachos and hot dog & fries for the teen. Always a good time and the staff is great too.

Best Place ever so far to watch sports. Play games. Have…read moresome fun and drinks The best waiter is Rodrigo he did a great job serving us and taking our order. Very friendly.

Went for a Sip n Sing (karaoke) night. It was ok, they started late, and people should have been…read moretold a later time, if that were the case. Once getting started the hosts started working the crowd and walking around bothering people. I was touching up my lip gloss and he gets to me, and says "What's up lipgloss!?!? She over getting ready y'all!" Little did he know, I was NOT going up there.....I just wanted to see how it was. My Spinach and Artichoke dip was really good and the chips were good as well. After I left the karaoke event, I went onto the gameroom floor and so much had changed. Not as many games as back in the day, and practically ALL my favorite games were gone! There was nothing there that really grabbed my attention. Even the ticket redemption area took a downgrade. Like why?!?! Everything was fine before :-(