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    BowTie YMCA Pool Club

    2.0 (1 review)

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    Woodbridge Community Center - The roller rink

    Woodbridge Community Center

    3.2(47 reviews)
    5.6 km

    So this was my 1st time attending here and will definitely be my last. Never been here before and…read moredid not know what to do or what the procedure was. The girl at the desk never provided any information about anything. I did not know I needed quarters for the locker rental, nor did I not know I couldn't wear a baseball cap or have a crossbody bag. As soon as I got on the rink, the attendant told me I had to get off because of my hat. I wasn't upset or anything, I quietly skated off, returned my skates and gathered my belongings. As I was exiting I observed men on the skating rink with beanies on their heads and skull caps. Additionally I observed adults walking on the rink as they were helping their children. I did not know that the rink was also a track. I would think that's a bigger safety hazard than wearing a hat. When I went to the front to inquire about a refund there was a gentleman in front of me who had on a hat and I was tempted to say something to him but I also wanted to see if the clerk would remind him of the hat policy, but she didn't. I don't know if the assumption is that everyone who visits are regulars and know the protocol, but it wouldn't hurt to have signage at the front desk and to also remind the attendants to say something to the patrons.

    I'm a parent to a 6-year-old child that is diagnosed with Autism and ADHD. Before you decide to…read moresign up for your child to attend WCC camp, please read my review. First, I want to emphasize WCC's lack of communication. My partner and I repeatedly tried to speak with the person overseeing the summer camp before the first day via phone or email, hoping to explain our child's needs in person. However, WCC communicated only by email and said meetings were not an option, but they assured us they could support my child. We shared our child's likes, dislikes, comfort zones, and guidelines for responding to outbursts or meltdowns. The first day of camp was the first terrifying and traumatizing moment my child has ever experienced. I received a call stating my child needed to be picked up because my child was not listening, refused to get out of the pool and struck a staff member. I was working and I told them I could be there within 30 minutes. Two minutes later someone else called asking if I could get there sooner or if my partner could arrive faster. I explained it wasn't possible because we worked at the same location and to please be patient. This person refused to listen and asked if I had another family member because my child "has to go". Truthfully, I answered, "I have no reliable family members, I'm on my way" and I just hung up on them. I arrived 20 minutes after the first call and went straight to the lobby receptionist to retrieve my child. Near the entrance to the pool area, three staff members stared at me and whispered to each other then proceeded to get the supervisor. The supervisor explained to me that my child was not listening to staff, refused to get out of the pool and had locked themselves in the changing area. I asked the supervisor if she was aware that my child has autism and that my child needs a 5-minute reminder when pool time is coming to an end. She claims she was not aware although my child was wearing a red wristband indicating the diagnoses. I also confirmed it was written on the paperwork when I went to pick up the summer camp shirt. Finally, we arrive to the changing room to find two staff members and a Woodbridge police officer. The staff said my child barricaded themselves inside and they couldn't get in. Without even saying a word, I opened the un-locked door and looked at the staff, proving they had lied. I witnessed my child lying on the floor naked, white as a ghost, shivering in fear. My child put their hands over their ears and apologized to me repeatedly. My child said" I thought I did something wrong when they told me to get out the pool and I thought the cop was going to arrest me". It took me about 10 minutes to calm my child down. During the 10 minutes, I heard several knocks on the door from the supervisors urging us to leave. The officer also kept knocking on door asking if I wanted to get my child "committed". He also told me that I should have a better dialog with the staff because they are not properly equipped to handle "kids like this". As my child and I walk out of the pool area, children hounded from a distance saying, "What's wrong with that kid?" and "Get out of here!". As we continue to walk, we are approached by the staff and the officer. The staff stated that they are not equipped to "handle kids with these diagnoses" and would like a better dialog to better handle a situation like this. I reminded them that I sent emails explaining my child's diagnosis and I was assured he would be accommodated. My words fell on deaf ears and to protect my child from further scrutiny, we swiftly exited WCC. That night in bed, my child said," I thought I was going to jail, and I was in big trouble". I couldn't fathom sending my child back to WCC to suffer further fear and humiliation. So, the next morning, I spoke with a supervisor from WCC and explained why my child would not be returning. WCC only gave me a partial refund because "policies" protect them even if it is unfair. I was charged for a full week of attendance and the meal plan for that week as well. I wrote this very long review because the full story was necessary. I urge every parent and caregiver to be aware of my family's treatment for just one day in this camp. Every time we pass by WCC, my child closes their eyes and covers their ears. The lack of support, training, and the claims they did not know my child was autistic is beyond disbelief. WCC will assure you that they are equipped to accommodate your child with disorders, but at the end of the day its "Profit over People".

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    Woodbridge Community Center - This pizza sucks , taste like refrigerator.... 1.5 rating

    This pizza sucks , taste like refrigerator.... 1.5 rating

    Woodbridge Community Center - Skate

    Skate

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    JCC of Staten Island

    JCC of Staten Island

    3.5(14 reviews)
    10.3 km

    This review is for the childcare/day care. What can I say. This is an exceptional day care! We had…read moreused a well known day care chain, that was supposed to be excellent in Bay ridge, but it was not. It had inconsistent staff , no activities , few toys , nothing on the walls, absolutely not stimulating in any way. So we decided to look for a change. The Staten Island JCC on Manor road has been amazing. Great security, a consistent and caring staff. An inviting room which designates play area with lots of appropriate toys . A nice outdoor play area. This day care is really everything you want for your child and you can leave them there with confidence. They really love and care about your child. My son was 7 months old when we started here. The only negative is that the infant day care is on the lower floor and there is no elevator. ( actually there is an elevator, that allows you to take a long way there, but it seems to be often in disrepair!! ) other than that , this is a perfect day care. Yes it is closed on several Jewish holidays, which coincides with the public school holidays most of the time. Don't hesitate to use this place for day care, they really care about your child. I would give it 10 stars if I could.

    I am livid. if I could put 0 stars If I could. I drove all the way from Brooklyn only to have the…read moregirl at reception, Fran, tell me to shut my mouth. I wanted to speak to Lisa in membership about my account and Lisa was not in. Fran was on her phone texting and ignoring me. I was very polite until I had to get her attention because she was busy on her personal phone. Yes, I was frustrated and upset and she should have noticed this but instead she told me to shut my mouth. She was incredibly rude and continued to ignore me as I tried to get information on when Lisa would be in. I cannot express enough how upset I am. I tried to call to report her behavior but no one seems to be able to take my complaint. I choose to stay anonymous in this complaint otherwise.

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    JCC of Staten Island
    JCC of Staten Island
    JCC of Staten Island

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    South Shore YMCA | Staten Island

    South Shore YMCA | Staten Island

    3.1(43 reviews)
    7.6 kmEltingville

    There are some great things about this gym and some negative. The staff for the most part is really…read morenice and helpful. They are always nice at the desk welcoming you with a hello and saying goodbye when leaving. The cleaning crew are always cleaning and the place is spotless. You always have cleaning wipes to clean down machines. There is rarely dust anywhere and the bathrooms are always clean. There is a large parking lot but it does get filled up quickly so give yourself ample time to look for a spot. There is brand new equipment as of the beginning of 2025 so you are basically working on everything New. The price of this gym is expensive. if you just use the gym area you are paying for the whole gym. Pool, and other amenities and such. This is though I think the best gym so far I would say on the island for the money. Nice people working here , nice clientele, clean atmosphere. It does get crowded at times but tell me what gym doesn't.

    If you are a woman be prepared there will be male workers coming into the locker room or even the…read moreshower room unannounced. I witnessed it twice. Even a YMCA staff escorted those maintenance workers into the women's locker room and shower room the Y staffs would not make sure everyone aware of it. I personally don't feel secure in this environment. I understand things broken and need repairing. It's impossible to closed down the entire locker room for just maintenance purposes. But the management should do a better job on this. I don't blame those maintenance workers. It is 100% responsibility of the YMCA management to pretect their members. They should have trained their staffs better to make sure everyone aware of the situation. No one wants to experience surprises like this. ***Updates: Thanks for writing back. Here is more information about both incidents as requested. Look forward to seeing any improvement. The first incident happened sometime last year. Once I walked out of the shower room I heard some men talking in the sauna room. I quickly ran back in the shower room and told the cleaning lady what happened. Then she talked to the YMCA female staff who accompanied the maintenance workers. She then walked them outside and asked me to finish changing in one of the stalls in the locker area so the workers can continue the repairing. I was not notified by any staffs about the situation when I was in the shower. The second incident just happened couple weeks ago 9/26. When I entered the shower room from the pool I saw a YMCA female staff standing in the hallway and sipping ice coffee. I saw one of the shower stalls occupied at that time. As soon as I entered one of the shower stalls I heard a man voice. He was supposed to check which showers were broken. I was not being notified when I walked in the shower room even the staff saw me.

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    South Shore YMCA | Staten Island - Staten Island South Shore YMCA Children Kids

    Staten Island South Shore YMCA Children Kids

    South Shore YMCA | Staten Island
    South Shore YMCA | Staten Island

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    BowTie YMCA Pool Club - swimmingpools - Updated September 2026

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