Best Deals in City ! Went to Furniture Now in Rochdale first…read moreboy is that store a rip-off idk why but mattresses look used their and furniture smelled moldy ... ran out of that place so fast almost left my shoes behind . So I googled mattress stores near by and thank god Factory Discount came up so I decided to check your store out. . Sales man where knowledgeable and not pushy ( like the store in Rochdale eww can't get that smell out of my head ). Factory Discount had the same mattress for half of their price .. Factory Discount will definitely recommend you to my family and friends Thank you so much Molly

I would definitely recommend coming here to buy a mattress and/or any furniture you need! Mark is,…read moreby far, one of the nicest people I have met and he provides stellar customer service. Because I am a student, I had to be very pragmatic with the mattress that I chose. Mark was extremely accommodating and worked with me to find the perfect mattress within the price range I was looking for. Additionally, the delivery process was as smooth as can be, and Mark kept in constant communication with me the day of, until it arrived. I most definitely had a great experience here and will be coming back in the future!

We were helped by Kiara Colon, she was fantastic. I needed to pick out a mattress for my mom and…read moreneeded it quickly. She did a great job identifying what I needed and got us a great deal and even got us our delivery on the day I wanted.

From the owner: Everyone in our store is committed to making sure you get your best sleep, every night. How do we…read moredo it? Our Sleep Experts® train more than 200 hours to put together a complete solution just for you: mattresses, bedding and all the essentials. Plus, you'll shop confidently with our Love Your Mattress Guarantee®. That means you'll get a low price on America's best brands, including Sealy®, Tempur-Pedic®, Sleepy's, Serta® and more. You'll also get your new bed delivered your way and with a 120 Night Sleep Trial® to make sure the bed you chose is the perfect one for you.

This is not a joke. This is my review. I need a new Mattress. I went down there and met the owner,…read moreTerone. Terone is the epitome of what a business owner should be! Friendly, smart, knowledgeable and willing to deal with you! And he cares!!! Not slippery typical crappy salesman, either. I have not even bought a matress, yet. That is the ONLY reason I give it 4 stars, but the fact that I did not buy anything on the spot, but will definitely be buying from them in a few weeks, should tell you everything. Its no wonder why they get so many 5 stars. Thanks for your help, Terone!

I wish I had found Mike and Watertown Mattress sooner!!!!! Mike super easy to work with and showed…read moreme several options for a bed for my teenage son. The bed is great...the delivery was smooth and quick! Watertown Mattress has the BEST service around. Do not bother wasting your time looking elsewhere. Thank you, Mike, for making the task of purchasing a bed so fun and helpful!

I go back and forth with buying from Bobs. I purchased from here before and had a good experience…read morebut I bought the insurance package and tried to redeem it and was basically told my claimed was denied and wasn't given a reason why. I would recommend if you buy from here don't waste your money on the insurance package is scam like.

Do not buy anything from this company. If you purchase the warranty they will not stand behind it…read more The back of my chair broke and they will not fix it unless I broke it. I have been fighting with them for 2 months and have gotten no where. I will NEVER purchase anything again. Manager told me , I was pretty much out of luck. I asked for my money back that I paid for the warranty. He told me he couldn't do that. Chair is only 3 years old

The best quality futons in the neighborhood. Firm, nicely manufactured…read more You will not be disappointed! The service is superb. Joe was patient and professional, explained everything and then some. It is always a pleasure to talk to professional who helps to make a right choice. Thank you very much !

Joe was super helpful and knowledgable. I highly recommend this store for quality futons!read more

These people are great. We've bought mattresses and adjustable beds from them a number of times;…read moretheir advice is spot on. They also stand behind their products. We bought two additional adjustable beds from them (having bought two a few years previously) for a second home. One had a bit of damage that was hard to notice. They came and replaced it right away, no hassle. They are worth the visit. Many thanks to them.

Andre was knowledgeable, personable, and responsive. He specified exactly what we needed at our…read morebudget target. I wish I could give him and Siesta Sleepworks 6 stars!

ABSOLUTELY TERRIBLE - DO NOT DO BUSINESS HERE - ZERO STARS…read more This has been, without question, the most frustrating, disorganized, and incompetent experience I have ever had with any company. We went to the Millbury Raymour & Flanigan expecting to buy quality furniture. The salesman confidently sold us what he called their "best" bedroom set, which turned out to be a complete joke. First delivery only the couches show up. We call and are told the rest of the order was never even processed. That alone should have been a red flag, but it only got worse from there. Next delivery: missing dresser and a damaged chest. Then again. And again. And again. Eight separate delivery attempts and they STILL couldn't get it right. Every single chest arrived damaged. That's 9 days of taking time off work for a company that clearly has zero quality control and no respect for its customers' time. After the 8th failure, we demanded an exchange. They sent us an hour away to Warwick, RI, where we wasted 5 hours of our day, only to be blindsided with a demand for over another $4,000. Nearly double the original cost. No one mentioned that beforehand completely misleading and unacceptable. We were baffled at how another set could be so much more when we thought we were getting one of the best sets. Their response to this was "We apologize your salesman doesn't have great product knowledge." That's not an explanation that's an admission of how poorly this place is run. We were forced into a 9th delivery - still not right. After over 2 months of dealing with this mess, we scheduled a repair, only for them to cancel the day before because they "overbooked," and push us out another 2 weeks like our time means nothing. We've asked to speak to a manager 8-10 times--and have been completely ignored. No callbacks, no follow-up, nothing. At every single step, this company has failed--sales, ordering, delivery, customer service, and management. Damaged products, repeated mistakes, wasted time, zero accountability, and complete disregard for customers. This isn't just bad service--it's a complete failure and disgrace of a business. Avoid this place at all costs!!!!

I recently purchased a rocker recliner from Raymour and Flanagan in Big Flats, NY. The store was…read morewell stocked and salesman friendly, I sat in a few and finally zeroed in one. I was looking for something to replace my Laz-y-Boy which had finally broken. I was told that they were no longer made, which I found out wasn't true. Let me say that I am 82, still very active but have some back and hip issues. I received the new chair a few days later and sat in it whilst the delivery men were still here and gave the ok that it was fine and they left. I covered the chair with a blanket and towels which I always do to keep it clean, sat in it for two days and realized it was not a good fit for me. I called to see if I could return it and was told no returns. i can return shoes or clothing or other items if not used for full refunds but not a $$1,349 chair, I did not use the chair while I was going back and forth with customer service to no avail, but eventually told they would let me return it after but would take off 25 percent, restocking fee, but i could only get credit in the store, no refund, and would also have to pay another pick up and delivery fee. On the brochure they handed me with my receipt for $1,609.14, tax and delivery, it says "due to the care we put forth, unable to process returns once merchandise has been accepted". I am keeping the chair but I will not do business with them again. I believe your salesmen should be trained to tell this to potential buyers. PS: I let my husband read this before I send it and he would not be as pleasant as I am.

4 stars, and im going to tell you why…read more first off, there is a yelp loves us sticker on the front door, excellent sign, however, i didnt see that until i went in, i knew before i even ventured over, this was a 4 star establishment. but here i am FTR and they have a yelp loves us sticker? can you buy this at the dollar store or something? i digressssssssss so being a new homeowner i decided it would be best to move my stuff from one place to another, one of those item i decided to take with me was my bed, good night sleep etc. well lucky me, my cape doesnt allow a queen size boxspring up the stairs to my freshly painted bedroom! wtf? metrowest home builders? its not like the house was build before the advent of beds? ah, so it is can you relate? in the 7 homes/apartments ive lived in boston 3 were able to accommodate a boxspring? wtf again! unlike those other times in my life, this is not a possibility to simply sleep on a mattress on the floor, and that where BBC come into play, enter stage right. so after calling every mattress company in the metro west area for a split boxspring (yes thats what they are called) BBC was by far the best price, and they could get it in the next day. why they would keep them on hand is beyond me as this is common place in the area, you know beds that dont fit and such..well anyway, it cost 200 bucks flat for the box spring. sure that was 200 bucks more than i wanted to spend for something i already had (can i just saw the old one in half? not a homeowner act in my book rookie) not to mention the dude working here was courteous and even unobnoxious when i called them twice in a row asking the same question. oh dear for me! now on the other hand when i called sleepies, 1800mattress or other big chain store, whoa boy were they twice as much and sales sharks on the phone, ha to them, yes to BBC!

I called in for advice for a twin mattress for a relative entering assisted living. Andrew was very…read morehelpful, asking insightful questions to help me select the correct mattress. The delivery was on time and the service was wonderful. The mattress quality is excellent and my relative is very happy.

Amazing selection of beautiful vintage pieces in great condition. Owner is so friendly and great…read morewith pricing! Highly recommend!

always had good items from Austin furniture, I recommend this store to everyone, love you guysread more