This is not a joke. This is my review. I need a new Mattress. I went down there and met the owner, Terone. Terone is the epitome of what a business owner should be! Friendly, smart, knowledgeable and willing to deal with you! And he cares!!! Not slippery typical crappy salesman, either. I have not even bought a matress, yet. That is the ONLY reason I give it 4 stars, but the fact that I did not buy anything on the spot, but will definitely be buying from them in a few weeks, should tell you everything. Its no wonder why they get so many 5 stars. Thanks for your help, Terone! read more

Easy quick and customer service was greatly appreciated. Mike was friendly, kind and very helpful and knowledgeable.

So helpful. Had been waking up with backpain more and more until it was every day the past few month. Thought I needed a new mattress. Mike was very personable. No frills, just a curated selection of mattresses. Super easy and fast. He gave me personalized recommendations based on his extensive experience. Had my new mattress for a couple weeks now, feels like a miracle to wake up without pain, I LOVE it, feel like a new person. Thanks!! read more

GO HERE! And SHOP LOCAL! Best service and value - Hearty thanks to Mike!!!! Our *best night's sleep* since having kids over a decade ago. They have many options, tried most out, paid up, and got this amazing mattress delivered in a few days. This is the place to go. Heard about it through word of mouth and hope my review here helps. read more

From start to finish, buying a Mattress at Watertown Mattress was a joy. Therone definitely gave me an unbeatable deal. Even personally dropped off the mattress on a rainy night. Saved me 150.00 on a quality name brand mattress. I highly recommend. read more

Friendliness Mattress Matching to Customer Needs Price Customer Service AFTER delivery I will say that I bought the most comfortable mattress ever, due to the good advice from the store owner. I had already bought 4 expensive x-tra firm mattresses and while they felt good in the store, hurt my hips in real life. I have Parkinson's disease and need to use the electric base for getting out of bed. I called the owner, Mike, who could not be kinder. He said he'd take care of me and I believed him. For over a year now. Each time he promised to get a replacement for me over the next week. Then I wouldn't hear from him. Weeks go by. I call Mike. Friendly, sincere, apologetic. Over promises. Under delivers. Turns out he needed serial numbers from mattress. Had to find someone to life the mattress and sent photos. Promises it'll be sent to me. Nothing. Called last week and he was so apologetic and offered to send me an entire new base. No charge. Delivery scheduled for today. No show... Watertown Mattress is unless you need something after delivery. read more

We bought a Queen size mattress and box spring from Watertown Mattress and we are more than satisfied. After going through several online brands and in store options over the years, we needed an extra firm mattress. After listening to our needs, Mike recommended a couple of options and we went with his first recommendation. We didn't recognize most of the brands but (one month later) we love the mattress! Best sleep we've gotten in years. Mike was a gentleman and helpful salesperson, and was a pleasure to speak with. Also, the delivery service was super fast (delivered in a week) and inexpensive compared to "white glove" prices elsewhere. We highly recommend shopping for your next mattress here! read more

My husband and I were in desperate need of a new mattress with a frame. Unfortunately, we did not know where to go or what we were looking for, so we searched and found Watertown Mattress. It was a true blessing! With the excellent customer service, we were able to stay precisely within our budget. But more importantly, my husband and I greatly appreciated the honesty and kindness we found within the store and from our salesperson (Mike). After getting home and setting everything up, it was the best night's sleep we have ever experienced in a long time. Thank you, Watertown Mattress! read more

I was in a real jam because I needed a mattress stat. I called Watertown Mattress and the man was really friendly on the phone so I said I would come over. Well, the store was a real treat. The man working there greeted me and my father and immediately started showing us our options. He explained the differences, and we were immediately impressed by his knowledge and candor. We bought his recommended mattress and -- even thought it was already late in the day - he promised to deliver it that night and he did. At the end, we learned he is actually the owner, Therone. He is funny and nice and I'm very appreciative to him. read more

I loved walking into Watertown mattress, I got a great mattress no sales pitch got exactly what I wanted and with great service! No gimmicks, and the owner is a great guy read more

Fantastic service and a great deal. Mike clearly loves what he does and provides a great buying experience.

Needed to get the kid a mattress. Found Watertown Mattress and it's 5* reviews so off we went. Very easy to find in a small industrial strip mall. From the outside doesn't look like much. Walking in greeted right away by the owner Mike. Chatted about size, price range, firmness, etc. then he showed us some mattresses. The daughter and wife tried out a bunch asking lots of questions along the way. After about 5 more had come in and bought mattresses they finally made their decision. Mike wrote it up the carried the mattress to the car and tied it to the roof. Best mattress shopping experience. Mike knows his mattresses, has outstanding customer service, infinite patience and a great sense of humor. Would definitely recommend Watertown Mattress for your mattress needs. read more

I woke up this morning with my back completely out because of old, horrible mattress. Therone met me at the door with nothing but honesty and a genuine sense of caring. It's some of the best money I ever spent. As a teacher, husband, and father of a 4-year-old, sleep is so important to me. I'll suggest that my colleagues visit Therone. read more

Needed a new mattress and came here based on the excellent reviews. Mike was great to work with, within 5 minutes he had shown me a few mattresses in my price range and gave me a great deal on the one I wanted. Mattress, boxspring frame and delivery for less than just the mattress would have been at a competitor. The two delivery drivers that came were great too, they even put my frame together without me having to ask. Will definitely come again when it's time. read more

Mike was knowledgeable professional, and friendly. In addition to the helpful sales staff, the delivery staff were truly amazing. Nathan and Anthony went above and beyond while delivering the mattress! They were efficient, friendly, and professional while making the mattress transition as seamless as possible. Cannot recommend Watertown Mattress enough! read more

My boyfriend & I had a very pleasant experience The Absolute best mattress experience ever Joe walked us through as many mattress As we needed Joe was very professional and informative answered all our questions. We were able to close a deal and We are beyond excited. We highly recommend you check out this shop. We love supporting independent small business read more

Thank you Mattress Firm for our new BeautyRest mattress recommendation. Mike was instrumental on the choice of mattress and provided us with the best deal right before the holidays! Their delivery system was also excellent! read more

Therone was so amazing and extremely helpful in helping my boyfriend and I pick out our mattress! He was extremely friendly and charismatic, and explained the different types of mattresses to us, and the structure. He watched us and suggested the perfect mattress based on how we lay down on the mattress. When it was time for us to transport the mattress, he tied it onto our car for us, and we made it home safely. We are very satisfied with our purchase, and strongly recommend coming to this local business for a mattress or futon! read more

Worked with Mike looking for a good mattress and frame for my son for his college apartment. He was honest and knew which product to recommend. My son really like the bed. In addition, it was a good value. Also, the bed was delivered on the day and time window as promised. I would purchase future products from him without any reservation. read more

Therone was a hands down terrific. He spent an hour helping me try more than a dozen of mattresses (which, by the way, are miles better than what you find in Mattress Firm and at better prices). My mattress needed to be custom made and Therone made sure every detail was taken care of. The delivery crew was fantastic all around. Highly recommend to anyone looking to buy a new bed or mattress. read more

Great service from a very friendly sales team. Stepping into the place you might be surprised to see everything crammed into a no frills warehouse - but don't let that turn you off. The best part about this place is the helpful, friendly service offered by the Mike and Therone. Picked up a king sized mattress and we were relieved to learn that shipping wasn't crazy pricey either. Good deal all around. Highly recommend the place if you're looking for a new mattress. read more

The owner at Watertown Mattress was transparent with his prices and provided succinct feedback based on our needs. We were able to purchase a brand new mattress that ticked off all of our demands within 30 minutes. We tried about 6 different mattress but ultimately went with the one he recommended in the beginning. He was able to get the mattress on to the car and ready to go in minutes! Great customer service and an amazing selection. I'd highly recommend shopping for your mattress here. read more

After suffering a life changing back injury, these guys were a GODSEND. AMAZING service! Therone and the boys were extremely knowledgeable to my specific needs and matched me with the mattress I've been waiting for my entire life. I purchased the mattress and had it delivered the same day within 2 HOURS. INCREDIBLE. I'll be recommending these guys to all of my friends in the near future. read more

Watertown Mattress - New Mattress - Mattresses Near Me - Watertown, Massachusetts

We have now gotten three mattresses from this place for various members of our family and I think they are a pretty decent. The first time, we got a mattress and headboard set (plus drawers underneath) for my mom and she was very picky about her bed (but she was 90, so I indulged her). She was very satisfied. We have gone back for 2 of my three children and have been happy each time. My neighbor (who rented my mom's furnished apartment) wanted a bigger bed and she like my mom's bed so much, she went there and got the exact same one but in a queen. She loves it! We have been going here for a while and, so far, they are very consistent with their stock and service. read more

Great experience. Mike and Therone were great to work with. I didn't find either of them to be too pushy as salesmen, and they were quite relatable and willing to answer any questions we had. The storefront itself is pretty unassuming and has a bit of a warehouse feel to it. I wasn't expecting much when I went, but the reviews convinced me to check them out. I was looking for a pull out sofa that was neither a futon nor an actual flimsy pull out sofa. After looking at lots of furniture stores, I couldn't find what I actually wanted, until I came to Watertown. They had interesting European styles that were very functional and fashionable. Ordering was simple and delivery was reliable. I love my new Istakbul Victoria Sleeper. read more

"Nearly 100 Yelp reviewers can't be wrong." - Me, before visiting Watertown Mattress "They're not wrong!" - Me, after visiting Watertown Mattress I was in need of a new mattress for my futon (which I use as a bed). I had bought a GoldBond mattress for it 7 years ago, so I knew I wanted another one. Watertown Mattress is less than 10 minutes from where I live, so I figured I should go here first. Do not let the warehouse-y exterior fool you, this place truly is a hidden gem. I've driven on the road it's on so many times and never noticed it. Mike, one of the owners, is absolutely wonderful. He greeted me right when I walked in, and after some chit chat then said "oh I know exactly what you're looking for, and we have it, AND for a great price!" Mike was right. I got a quad foam 8" GoldBond mattress for $200, which based on some research I had done, was roughly $70 cheaper than other local places. I wasn't sure if the mattress would fit in my small car, but Mike and one of his employees brought it over to my car and helped me put all the seats down and squeeze it in. All in all, I was in and out of the store in under 20 minutes and for less money than I expected. Absolutely go to Watertown Mattress first before anywhere else - you won't be disappointed! read more

Mike was super helpful and informative when we came in for a new special mattress. When the manufacturer stopped supplying that model while we waited for sales tax day, Mike bumped us up to the next model up and honored our original price. Tell him John sent you! read more

Great experience. PersonaL service without pressure. Thanks Theron's. Good deal on a great mattress and adjustable bed.

Had a very pleasant experience here. It's a small place, no fuss or drama. Quick service by Mike and we were done in less than 30 minutes and out the door. Will definitely return! read more

I don't know where to start. This place is always a joy to come to. I've purchased multiple mattresses and recently a futon from Watertown mattress. Everything that I've purchased from them has been top quality, And not to mention at a very good price. Mike who works at Watertown mattress is an absolute wonderful person. He's very quick to help you and is very polite. He makes your experience very easy. I've sent plenty of my family members here and they all had great experiences looking for mattresses. I would 1000% recommend Watertown mattress to anyone looking to get mattresses futons and more. They are great people, very polite and kind. They make your shopping experience very easy. read more

Amazing place to buy a mattress! Shop local! This place is not the fanciest store but don't let that fool you: they know their stuff. We bought a mattress here for $800 that was retailing $1300 at a big box store. Mike was so helpful in making sure we got the right one. And delivery for $45 plus tip? Doesn't get better than that! Delivery was on time and very easy. The delivery man was so wonderful and even dragged our old mattress down to the dumpster (we tipped extra). LOVE this place- can't recommend enough! read more

The hype is very real. I too was a skeptic of these reviews, wondering if there was some discount or something leading to all these glowing remarks. Not so: you just want to be an evangelist after getting a mattress from this place. I was likewise skeptical when Mike and Therone recommended a mattress very very different from the one we told them we had loved for the past eleven years. I sulked around trying mattresses, barely willing to give them the benefit of the doubt when after taking one look at us they said my husband and I would feel great on a firmer mattress with more edge support. I am SO glad we trusted them. They are mattress sherpa wizards. We are sleeping so well and missing some aches and pains we had before and had no idea were probably connected to our old mattress. I also feel like we got an incredible deal after checking out online comparisons. The guys are great and I feel bad that I'm so happy with this mattress it'll be a long time before I go see them again. Don't go anywhere else, stop researching and go here. read more

I was referred to the store and after so many positive reviews online thought it was where I would purchase my mattress but I had a better experience elsewhere. They do not have prices on mattresses so if you prefer to shop independently that is not possible as at the very least you have to talk with the salesperson about price. There is no way to price compare as there are not standard names for the mattresses. The salesperson was friendly and knowledgeable however I felt like I was getting hustled. read more

Mike and Therone are the most awesome business owners ever. My husband and I went into Watertown Mattress looking for a nice futon for the guest bedroom. Mike helped us pick out one that we would really like. He basically asked us what exactly we were looking for and what expectations we had for the futon that we want. He didn't try to upsell or force us to buy anything that we didn't want or need. He showed me what choices we had and let me decide what type of futon I really wanted. You can really tell that Mike is an honest business owner. Since we were new to Boston (straight from San Francisco), he even gave us a laundry list of restaurants to try. He even had a long conversation about sports with my husband. Another way I could tell he was an honest business man-- he asked us if we were good at putting stuff together. I told him, I am and I have put together Ikea stuff before on my own. He told us to SKIP the delivery, take home the futon and assemble it ourselves. He said, that way, we are not spending unnecessary money for delivery and installation and that we can put that money towards buying new items for our new home. He gave us his card and said that we can call him anytime if we had trouble assembling the futon ourselves. We assembled it correctly (seemed easy enough) but we ran into the problem of how to use it. We have never owned a futon before so we didn't know how to change it from a couch to a bed and vice versa. I just couldn't get the moving components to work, so I went back the next day and met Therone, Mike's business partner. He showed me step by step how to operate our futon and was patient with me (I'm not that strong so a heavy futon was hard for me to move around on my own). He kept showing me until I learned how to operate the heavy futon on my own. It turns out, I was overthinking the process of operating a futon! Now, I have no problem operating it on my own. Regarding the futon we bought-- the quality is way better than Ikea's and compared to other stores, their prices are pretty competitive. Ours had a nice solid wood frame with faux suede/microfiber. The cushion was firm and we slept well on it. It feels really sturdy so I wouldn't worry about a heavy guest breaking it. Mike also told us that if anything ever breaks, to just call him and he will help us replace the broken part (provided that we did not abuse the poor futon). I would definitely recommend stopping by here first when you are shopping for futons or a new bed. The owners are friendly, knowledgeable and they understand that different people have different budgets. They are honest and will work with you so that you stay within budget. read more

I had literally called everywhere on Sunday looking for a box spring, and had found only one place that had one full size box spring in stock for $149. However, my boyfriend had a yellow pages (whoa, the past) and in it we found a listing for this place, which hadn't shown up on my internet searches. The box spring I bought at Watertown Mattress was $89 - much cheaper, and the lone salesman there had a huge selection to choose from. I was basically just blown away with how simple and pleasant our transaction was. It's a big warehouse with lots of windows and he had the whole front open so the space was fresh and bright. There was tons of stuff in stock, the prices were much better than anything I'd found anywhere else, and the guy was super friendly and helpful, even as he maneuvered around all the other customers. There's parking right there and when you're done you can pull up your car to the warehouse for easy access to twine. I would definitely, definitely recommend this place before going to any chains around Boston. read more

If you are looking for a new mattress, definitely check out this small, very friendly and customer-oriented business. Mike was very friendly with a good dose of Boston/East Coast sense of humor. He asked what I was looking for and quickly recommended a few that seemed to hit my targets well. And within minutes, I found the winner. I had not been excited to go mattress shopping as I dread car salesman-like sales reps. But Mike and Watertown Mattress made it easy with a smile and I was happy with the knowledgeable choices offers. Don't let the looks of this place turn you off. It looks like a shabby, perhaps sketchy mattress store on the outside. Inside is a bit better but not a fancy showroom. But they make it up in service and really trying to help find you something that matches your price range well. Bottom line: Mattress shopping potentially fun with a dose of Boston humor? It's definitely possible and you'll find it here. read more

Bought a mattress here two months ago or so, and still very happy with it. My fiance and I had a few mattress places on our list. We also had a small budget. When we walked into Watertown Mattress, Mike greeted us. He was super nice, a little pushy and salesman-y, but not in a weird or aggressive way. He encouraged us to try out the mattresses for a while, as if they were our own. He also understood my fiance's neck/back problems and made suggestions accordingly. We ended up purchasing a queen size Simmons mattress without boxspring for what we felt was a fair price. We picked it up ourselves to avoid the delivery fee. He promised that if there was ever a problem with the mattress, he would take care of it. The only negative is the space--it's a basically a warehouse. But it's a million times better than some crappy mall store with annoying salespeople and high prices. Negotiable and reasonable prices, local business, and a nice salesperson; all in all a good experience. read more

Thank god for Yelp. I went to buy a king size mattress and first went to sleepys I saw Watertown mattress was close by so we drove there. I pulled into the parking lot and the exterior was very old... I almost didn't get out of my car but I googled it again and saw it had 5stars. Anyways I went in and their prices are amazing! And the delivery is only 45 dollars ( shocked face) thank goodness I came here I saved myself about $400 dollars ! One other nice this is... They aren't typical sales men then tell you the info and that's it they don't try to force a sale. At sleepys I was told this guys life story and I know everything about his children and grandchildren and animals .... I just wanted a mattress hahaha read more

It was move in day and I realized my bed would not fit in my new place. I've never bought a mattress before so I started doing my research I checked out the big department stores, but I'm the type of person that if I want something, I want it now. I also don't like sleeping on air mattresses. Therefor, I couldn't wait for it to be shipped to me. I also didn't have a big budget. So I decided to look for a mattress store in the area and after reading such good reviews here on yelp, I decide to go take a look at Watertown Mattress Yes, the owner has the typical salesman qualities, but if that's how you fed your family, you would too. He directed me towards a few different options I had and the prices he could do for each. Within 10 minutes of entering the store I was shaking the owners hand and on my way to my new home with a new bed. No complaints here. read more

My girlfriend and I were new to Boston and Yelped mattress stores near Brighton. Watertown popped up first so we decided to give it a shot. Firstly, the place is a warehouse. It's not one of those shiny, brand new mattress "dealerships" with plenty of windows in the front (I'm lookin at you, Sleepy's). When we rolled up we weren't sure we were in the right spot...but don't let that fool you. They're legit. Mike was the guy on hand to help us - no nonsense, knowledgeable, ready to work with our price range, and a real charmer. Initially I thought he was trying to work us over with sweet stories about his family and telling us he'd "crunch the numbers" to make sure we could get a good deal, but at the end of the day he got us a therapedic queen, split box spring, and frame all for a little over $500 with zero haggling. The pleasant conversation was just icing on the cake. We were in and out of there in under an hour. Mike is the man - made us feel right at home and got us a great deal. read more