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    Box Lunch

    4.0 (1 review)
    Closed 11:00 am - 8:00 pm

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    11 months ago

    Helpful 4
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    Carter's Babies & Kids

    Carter's Babies & Kids

    3.1(12 reviews)
    1.7 mi
    $$

    I have purchased many items over the years from our Tacoma store. I have been pleased with the…read moreselection and quality of clothes, although a bit high priced. Today when I went into the store to return some items, I was greeted by a very rude clerk. Number 1, she was not anywhere to be found. Number 2 when I called out she appeared and asked me, what do you want. Not smile. Not a great presentation. She then talked too rapidly and I asked her to repeat what she said. She told me, talking slowly like I was stupid. I will not be returning!

    Although I like this store, my experience with the cashier was a complete turn-off and I won't be…read moreback. I stopped in after shopping at Hobby Lobby and bought a pair of pj's for my son. When I went to the register things took a turn. Employee: I need your phone number please. Me: No thanks. Employee: You are telling me you don't have a phone? (Rolls eyes) Me: I do have a phone but I don't want to give out my number. Employee: Why? If I enter your phone number we will let you know about sales, promotions... Me: No thank you, I'm not interested. Employee: It will save you money, what's your number? Me: I'm not giving you my number because I don't want anything sent to my phone. Can you please just ring me up? Employee: Ok, what is the phone number of the person you are buying this for then? Me: (Eying the toddler-size pajamas...) Uhhh...these pajamas are for my four year old son. Employee: Ok, what's his phone number? Me: Are you serious? He's 4 years old! Employee: Age doesn't matter, we can still send him the deals. What's his number? Me: Are you kidding me? My 4 year old doesn't have a phone! Employee: Oh...Are you sure you don't want to provide your phone number then so he can get good deals on future purchases? I honestly felt like I was on an episode of "Punked". I was waiting for confetti to shoot out of the ceiling and a camera crew to run out. Sadly that wasn't the case. I will not be back...

    Gap

    Gap

    1.3(6 reviews)
    0.1 mi
    $$

    Why is this place even still open?…read more I came in to return a birthday gift that was the wrong size for my son. I had intentions to use that money to get other items. The person that gave me the gift have me the original receipt in case I needed to make an exchange. The worker scanned the item and the receipt and told me It was going back on the card. I told her it was a gift and that I needed store credit. She basically said "All well not my problem maybe they'll get you another gift." My mom who came with me was pissed. She complained to a different worker and told us that the person that helped me was the manager so she couldn't do anything. Manager? Wow she had such crappy customer service. It's no wonder this place was absolutely empty.

    I have been loyal to the Gap brand for 20 years but this store may have changed that…read more I attempted to return maternity clothes I'd purchased online at this location and was told by the manager Eric that they wouldn't allow me to return them because it isn't profitable for them to accept back unworn in-season maternity clothing. I showed him my online receipt with instructions to return in store and he continued to state he wouldn't take the product back. It wasn't until I advised him it was likely discrimination to not honor the corporate return policy due to the clothing being maternity that he accepted the return with a great deal of attitude. It's shocking that the Gap of all places allows discriminatory practices but I guess their bottom line is more important.

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    Nordstrom Rack

    Nordstrom Rack

    3.5(19 reviews)
    0.2 mi
    $$

    Excellent store location and a great place to find discounted shoes. Personally I have not found…read moremany plus size garments here but one needs to stop by frequently for the best bargains. Don't overlook shopping at the regular Nordstrom store! They have many marked down items that are far less than The Rack. I miss the old Nordstrom location inside the mall. The current location just doesn't feel right. It gives me bad energy. The staff at this location are courteous. The selection here is questionable BUT they get a lot of customers so keep stopping back. Again, the regular store is likely to have what you are looking for so try both the same day.

    I've been shopping for 30 years at Nordstrom and Nordstrom rack. The reason I shop there is their…read morecustomer service, the quality of their items, and their return policy. I had to purchase a pair of dress shoes, and I specifically asked the salesperson when I told her that they were a little tight, but was assured that they would loosen up upon wear and if they didn't, that I could return them. I thought, "that's why I love Nordstrom's." Fast forward two hours, and I had a huge blister on the inside of my big toe. I had to remove the shoes and switch into tennis shoes, which did not match my suit at all. But, I knew I could return the shoes, so I was OK with that. I took the shoes back and was told by a sales clerk and by the manager, "Finn," that I could not return the shoes because they had been worn outside. I explained to her that I specifically asked that when I purchased them earlier and was assured that I could. She said that didn't matter because there were scuffs on the sole of the shoe. I said I would take store credit and she said "aren't you listening, I said we could not take them back." I would avoid this Nordstrom's rack, find another or better yet, just skip them altogether - they are not what they used to be, they do not stand behind their products, and they do not stand behind their word.

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    Nordstrom Rack
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    Box Lunch - menscloth - Updated August 2026

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