There are not many real shoe repair places these days. This is an old school quality shoe repair…read moreplace that will take their time to ensure quality work is accomplished. Friendly staff that knows exactly what they're talking about.

Awesome customer service. Great work. I highly recommend for repair on any work bootsread more

Great selection and very helpful staff. Gentry's also gives back to the local youth soccer…read morecommunity to support the teams in buying new uniforms and equipment. the Norpoint Soccer Club is grateful for all their support.

I've been there a couple of times and just love the shoes there. I picked up a pair of Hoka's and…read moreadded inserts and they are very comfortabl. Had outstanding service from Jojo and was sooo helpful finding the shoes I love. Highly recommend this place

Our son has went through a tremendous growth spurt in feet and how he wears a men's 9. OMG! Well we…read morewent in and found some Skechers hands free slip ins for him. He does not like tying laces. So we found him a pair that even accomodates his needs in shoes. He is not that fascinated about Nike. Very unusual but ok. With the inflation shoes are expensive but my baby was happy. I was happy too because I had coupon and store cash from our last Famous Footwear. It was a great shopping experience this time. I am glad that I came to visit again. My son really like his shoes!

COVID Experience shopping! Welcome in greeted by staff. Need help finding anything? Great customer…read moreservice great team to help free your mind of all that's going on with COVID. Buy one get other 1/2 off sale. One of the items they didn't have in my son's size so they offered to order it and it will ship directly to our home. Offers Tap and pay to promote social distance.

I drove by this place for many years but I never thought to visit until recently. I was looking to…read morebuy Hoka shoes because I have a planned trip coming up that will require a lot of walking. I also never thought about investing in a walking shoe before but now that I am older and I feel the aches and pains that is my body, investing on a pair of good waking shoes would probably help me out. Normally, I would have purchased my shoes at the mall but as I drove past Althea's, their front advertised Hoka's. Since I was always curious about this establishment, my husband and I decided to visit. Keep in mind that this shoe store isn't your run of the mill shoe store. They specialize in orthopedic and diabetic shoe wear. Many of their clientele are referred by doctors. First off, customer service was great! They are really knowledgeable and answered all of my questions. I think everyone who worked there acknowledged us when we first entered, though we didn't get assisted until about 5 minutes in because they were all with customers. The staff who assisted me was Bill. I didn't feel at all pressured to buy from him although I had a feeling he knew I was set on buying Hokas. He let me try on two models. They didn't have the color I wanted so Bill offered to get it ordered for me with no additional/reservation charge. One week after our visit, I got my Hokas and I've been in shoes heaven since. Parking is plentiful which is always a plus! Their hours are Monday to Fridays, closing at 5pm. I really wish I went in sooner to support this business! I will definitely recommend this place.

I will not be using again and strongly suggest going else where…read more I have had custom orthotics for just over 5 years now, I get a new pair with the military every year. This was my last pair before retirement. I have plantar facilitates, pes planus, and pretty bad neuropathy that is not diabetic related (idiopathic findings.) With that being said Im well aware that Inserts themselves aren't this magic treatment however, this is the first location in five years in WA that I have had issues. Issues to the point that whoever had glued the top back wards. What I mean is left is right, right is left. If that makes sense. When initially trying them on before leaving for the first time; I complained that my arches fill like they are slipping off and a pinching / stabbing sensation was occurring. Along with really rubbing on the outside. This wound up chewing the inside of my shoe up pretty good. Nevertheless, I was told that was all part of the break in and to just where them, they were good And just needed to get use to them. I wore them for the duration of time they requested and yet had zero change. I returned and had to go back the next day for an appointment so, they could be adjusted. I returned the next day when they found the issue of them being put on "backwards" I was unable to leave with the inserts and given a temporary insert as was informed they would need to reglue with a new insert. Once again I then had to return with the second pair as they had the same issue. Returning and dropping off the inserts I already knew my inserts were going to take time to adjust and would need to be mailed. This is due to the fact I'm retiring after a full 20+ career and would be out of the state. Fast forward and the inserts have now been mailed .... however, they are still not correct. The Right side for both R1&2 are not as wide as L1&2 by a large margin. In addition, when readjusting/ inserting the new layer on repair, there is now glue or air trapped under the top cushion. I'm sure it's part of the "break in right? I'm unable to go back in now, for any adjustments due to being out of state and honestly after being back and fourth on four separate occasions would not bother. If going through podiatry with the military and being referred for orthotics, I urge you to go anywhere else. This location will be the closest to the base and generally the first one that pops up and recommended for referral from podiatry . Again, try and find somewhere else. I see a lot of positive reviews, although this was not my experience. Hope this helps someone like me who after years of breaking your body finally tries to get some assistance. Pictures may be hard to see but maybe not... All I can say is Althea's .... "This is not the way"

I'm forever a fan of any shoe store that specializes in what they do. And they definitely…read morespecialize in wide shoes here. Walking in, I had no idea what to expect. Honestly as a 40 something year old who wants to remain forever young, I thought the choices here were going to be more senior citizen status. But who am I kidding, my shoe preference is definitely comfort over everything. However, I'll have to admit they had a pretty decent mix of styles. The gentleman helping us (who I assumed is the owner) was very helpful, informative and knowledgeable. We talked about width sizes and how people think width sizes work vs. how they actually work. He suggested to measure my foot because people don't always wear the correct size shoe. In the end, What I genuinely appreciated was no pressure to buy. I was left at my leisure to look and ask for what I wanted. When I caught a boot that fancied my eyes, he didn't have my size in stock but came out with one size smaller and He brought it out and helped me put it on. What shook my inner soul was the fact that he was able to instantly slide the zipper up my thick ankles and calf. No hesitation, no resistance, nothing! I stood up and was amazed at the comfort. Even in a boot one size smaller than I normally wear. I wanted to buy that size but he was very concerned about the toe room and informed me about how much toe room I should actually have. So he said he could order my size and because they were in stock at the distribution warehouse center that was close, I would have the boots in 3-4 days. And as promised he called me and I had the boots in 3 days. I was also given good information on when to buy future shoes for different seasons. So that information was beyond helpful. It was good to hear when the good stock would be available. I had such a good visit and experience, I wanted to write my review quickly after my visit but decided I would wait until I picked up my shoes. I wanted to see if I would have the same experience and I did. In fact, the same gentleman was helping another customer who was a first timer and he was just as friendly with her as he was with me. And he didn't even get the sale but he treated her very genuinely. Boots in hand and took them home and they fit even better than expected. I can't wait to go back for more shoes. Sandals, tennis shoes, ankle boots, dress flats, - they all are calling my name.

Great store! We went in on a Saturday afternoon because we work during their weekday hours and they…read moreare closed Sundays. Despite the store having 3 other customers, we were helped promptly. We tried on about 4 types of shoes and decided on 2 of them. One was not in stock in the color we wanted so they ordered it from their Edmonds store and will call us when it comes in. The store is small but they have a lot of shoes in back. The shoes on display all have the prices listed on the soles but the actual shoes from the back and the boxes on sale didn't have prices listed on them so they had to tell us the prices. The shoes are very comfortable and high quality but you'll be spending a premium price for them. The ones we got were around $170 and $140 ( that one was on sale). The staff was so nice and helpful

OK - so I'm now at the point in my life where my doctor sends me to a special shoe store - welcome…read moreto your late 40's. But, here's the thing - I wish I would have been coming here for years. Extremely knowledgeable staff - you mean I can come to a shoe store and an employee can actually discuss the construct of a shoe and how it will either enhance or detract from a foot condition - wow - amazing what knowledge does. Broad selection - with reputable and stylish brands. Of course you are not going to be paying rock bottom prices - but then again, the shoes you purchase here will not fall apart in a few months - you are buying for quality - expect to pay a bit more. Location is a bit a run down in another run of the mill shopping mall - but don't let the exterior fool you - get inside and get your feet into pieces of heaven - you won't be disappointed.

Full of old lady shoes and frankly was kicked out when I barely walked in. Had never been there…read morebefore and wasn't sure if the back was extra stock or not. Employee asked me to leave even though it was an open area and I didn't know.

I don't know which web site quoted several negative reviews, but I had had a positive in-store…read morevisit once before without making a purchase. This time I am looking forward to the same over-the-top service I experienced yesterday when we narrowed my choices to those I plan to make in a few days when my size arrives. Then I may even order a different color with assurance of the best fit I have had in years.

They measured my feet wrong to a smaller size i should be wearing a bigger size. Tried to return…read morethe shoes for a refund they said no because i wore them do not shop there.

Very knowledgeable about sneakers. Friendly staff and fair prices! Will be back to check them out.read more