Jennifer was so helpful in renting our moving truck and trailer. She went above and beyond to make…read moresure we were taken care of. Thank you for making a stressful move a little less stressful! Having worked as a Marriott Customer Service Manager, I have very high standards for customer service. Jennifer exceeded those with her outstanding customer service! Keep up the great work!

Never really used storage before but Jennifer has been very helpful in maintaining storage units…read morehere. Appreciate all the help and highly recommend it and it is close to downtown! Thank you!!!

Nice to have a safe location for parking. Used this location for both Car and RV parking. Easy…read moreand great.

From the owner: Find out why Salt Lake City residents are doing business with Sugar Storage on S 800 E for their…read morestorage needs. Our facility offers great amenities including 24-hour access, online bill pay, barbed wire fence, and more --if you need storage, Sugar Storage has you covered for your storage needs. Rent online or give us a call with any questions, including unit availability!

I've been here a couple times helping my friend Sydney move in and out, she loooved it here and it…read morewas just a simple process. These negative reviews are from before StorQuest took over the building and remodeled. It's wonderful now, i just got my own unit for a super good deal while im in transition of moving. Kayla has always been a QUEEN. Shes been so helpful to me and Sydney on both occasions, super professional but also relatable and fun. Chelsea is also really great if you catch her working the desk :)

I've stored at different places over time and of all my experiences, I must say that my experience…read morewith StorQuest has by far been the best. Not only is this staff professional but they are friendly and helpful and make the experience awesome. The price is very reasonable and the location couldn't be better. I highly recommend giving them a try and feel that five stars isn't enough to say just how awesome they really are.

Great and responsive service. I only ever had one concern and it was taken care of quickly. The…read moreunits are clean and secure.

Great service as always. Triptiks are a plus! I also needed some gas. He came soon, and I gotbavk…read moreon my way.

10/10!!!! We only needed a storage unit for 2 months while moving and 700 block storage really took…read morecare of us! They assured us that there were no hidden fees and that they were flexible and not going to lock us down into anything we couldn't get out of- and they stood by that!!! If we ever need a unit in the future, we will definitely be coming back.

I needed storage quick, and the manager was super helpful. There is a ton of cameras on the…read moreproperty and has a huge unloading bay. Prices are very reasonable.

I was apprehensive about storing my car, but Extra Space has been perfect. Very efficient, well…read moreorganized and neat premises. It is convenient to downtown and has amazing security. The employees have been available, courteous and extremely helpful. Primarily I have spoken to Alex and a shout out to him as a supreme employee. John R

I had to find a storage unit last minute, I called them up and within 30 minutes they had a large…read moreclean unit ready for me! The representative on the phone was extremely helpful/ explained all the up front costs and policies. When I got to the unit the staff was super helpful and friendly- they showed me right to the unit. Two months later we moved everything out and once again the staff was very friendly and helpful. I would definitely rent from them again.

I had mixed results with them, but ultimately things worked out. I was quoted four hours plus an…read morehour of travel, but the move ended taking double that--and because I was paying them by the hour I was pretty frustrated. There was also some confusion over "travel fees" vs "fuel fees", but that appeared to be an error on their end. After talking with them on the phone on the day of the move, and then working with them in the week after the move, we were able to agree on a price that was fair, and I feel like it was appropriate. The movers were extremely friendly and polite, and we never had any problems with damage. They treated all our possessions with care. And the corporate people I worked with were eager to make things right.

I'm absolutely livid about my experience with them…read more First, when I called for my estimate they quoted me $189 per hour, and said it would be about four hours plus an hour of travel. They pressured me into making a down payment to lock in the rate, and I did, because the estimate seemed reasonable. Well, the move ended up taking all day. From 9 till 5. And the workers seemed to be doing everything to draw out the process. One guy was on his phone with friends multiple times. We overheard another telling the new guy "if a job goes past 3:30, they won't make us do a second." And they were so inefficient! The truck had a ramp and an elevator lift, and they used the lift for every single box. They were taking their sweet time. When we got to my new house the foreman handed me an iPad with the charges, and--before I said anything--told me that if I had any issues with it I should call corporate. And then he sat down and got on his phone. Listen: I get that there are travel charges. But we traveled, one truck, from North Salt Lake to Millcreek--maybe 20 miles. So why was the travel charge more than $500 and an ADDITIONAL fuel charge more than $350? And that's to say nothing of the "packing materials" which we never asked for or were quoted about--another $240. And of course now labor was nine hours, not four. And they wouldn't unload the truck until I paid. They were holding my furniture hostage. Well I paid. But I have been told twice over the phone that they are going to investigate, and it's been ten days of nothing. Do not use this company. Especially not the Utah branch.

Used this storage facility for my daughter's belongings during her summers away from the U!…read moreBelongings were secure and the staff is helpful and friendly. The only reason that it's not 5 stars is because it's not in the nicest neighborhood.

I am updating and changing my review. Robert was so kind…read moreand helpful and has been since when I first signed up for a storage unit and made my experience and transition smooth and easy. I am also glad the company made a couple changes that makes a huge difference in the place. The place is clean, has new flooring, and feels like a much safer place to have a legitimate spot for Storage. I am also so happy to hear that they will be replacing some staff because I have had a horrible experience with customer service from a specific staff member that will soon get replaced.