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    BPRO Inc

    5.0 (1 review)
    Open 10:00 am - 6:00 pm

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    2 months ago

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    Cycles Of Orland

    Cycles Of Orland

    2.5
    (19 reviews)

    BEWARE!! DO NOT DO BUSINESS WITH THIS PLACE, THEY WILL SCREW YOU OVER! If I could give zero stars…read moreto this business I would! This is the ABSOLUTE WORST SHOP!! The owner Charlie is highly unprofessional, terrible customer service and ZERO business integrity! My husband and I purchased an ATV from the owner Charlie this past winter, upon purchase Charlie agreed that there was nothing mechanically wrong with the bike. The bike started having mechanical issues almost immediately and had been back and forth to this shop for repair but every time we get it home something breaks down within 24hrs or less. We recently took the bike back to Charlie for repair in late April 2026. I am writing this review on June 30, 2026. CHARLIE and his workers have given excuse after excuse as to why he has not done a diagnostic assessment of the bike. After the shop completed the diagnostic repair he stated he would order the parts and have the bike completely fixed the week after Memorial Day. The day came and went the bike is still not repaired, now he claims he needs parts again, they sent the wrong part etc We have had to call the shop every day to check the status of the repairs only to be given another EXCUSE!! CUSTOMERS SHOULD NOT HAVE TO CALL YOU EVERYDAY FOR THE STATUS OF REPAIRS, especially when you have had the bike for repair for OVER 2 months! Last week the shop and owner Charlie stated he had all the parts and committed that the bike would be ready Wed, July 1st, by and today the owner Charlie started yelling at him over the phone and said he did not want to be bothered, he had other customers and HUNG UP THE PHONE! We drove from Chicago to Orland to attempt to speak with in person, he became extremely irate, began yelling and screaming at us waving his hand in our face telling us that he had other customers and other jobs and that we should just leave. I became extremely uncomfortable with the way in which he was aggressively, yelling and waving his hand in my husband and my face and I started filming the interaction. The owner CHARLIE and his staff became even more irate, aggressive and threatening when he saw that I was recording the entire interaction. The police were called to deescalate the situation and Charlie again committed to Orland PD to having the bike ready "next week" . The situation sucks because he has broken the bike down mechanically and it will cost us even more time and money to try to get the bike to another shop for repair for the terrible work CYCLES R US has provided. Since dealing with CYCLES R US and the owner Charlie, my husband and I have learned this shop has a terrible reputation with many customers, particularly customers of color. The owner is highly disrespectful, rude, unprofessional and dismissive, when you respond to his antics he will become irate, aggressive and call the police as a tactic to either not finish the work on your bike or to try to keep your property and sell it to make a buck! I find this business discriminatory, disrespectful, unprofessional, and the work and owner flat out SUCK! I will include as much video and photo of the terrible interaction we experienced

    I had this shop pick up my bike because I only wanted an inspection and to be told what was wrong…read morewith it. After they inspected it and told me the issue, I told them to hold off before doing any work. Later on, I got a call asking when I wanted to start work on the crankshaft, which I never approved. After reading their reviews and the way they respond to them, I decided to go get my bike back. The moment I got there, I saw right then and there that everyone was right. After a simple inspection, my bike was returned to me in pieces. It was completely taken apart, with all the bolts mixed together, and many bolts missing or stripped after getting charged $80 Got a good offer for the repair but I'd rather take it somewhere else then go further with then after seeing their nonsense after a simple inspection.

    Mid West Customs

    Mid West Customs

    3.0
    (4 reviews)

    Dan I brought my fully built mustang to dan for a ceramic…read morecoat. He charged me 1200 dollars to coat every thing on the car from the paint to wheels to the calipers. After the initial drop off he messaged me a few days later saying if he can take the car to his house because his shop is dirty. Now this is where I should've picked my car up and left. But supposedly this guy is a painter so I was like he will know what he's doing. He takes the car home and tells me it'll be ready Sunday. On Sunday he doesn't respond to me at all. He finally responds the next day saying I can come Tuesday. On Tuesday he doesn't respond again and Tuesday night I text him I'm gonna come either way tomorrow. So on Wednesday I go to his house to pick up my car. He left it outside for me to grab. I walk up to the car and instantly I saw a horrible job the wheels and calipers weren't even touched. They still had dirt all over them. The paint on the car didn't look shiny or coated correctly and to top it off he drove the car around and got a massive chip on the mirror. That's not the end of it he didn't even fill in the chips on the bumper like he said he would with the paint pens I bought for him to use. Which weren't even in the car when I picked up I called him and he said I'll ship them to you. Which now I'm waiting for him to respond again because he just isn't true to his word. I have myself washed my car with better results then what dan did with my car. He basically charged me 1200 for absolutely no reason and gave my car a wash and buff I could've got from anyone for 200 bucks. He didn't clean the engine bay or the interior, he did absolutely nothing. I will tell you as a car guy please don't take your car here thinking it's any kind of quality work. Let me be the one who learned the hard way and you save your self the money. He lied about everything from the beginning to end. He is the most unprofessional person I've dealt with in sometime now. I literally have never felt a cheated out of my money. When I asked dan what kind of coating he used on my car he told me he used c quartz which Is literally the most entry level coating you can buy to coat vehicles. They are available on eBay and Amazon to purchase for 30 bucks. You would think a paint shop would know atleast a little better. But nope. He doesn't even have a quality microfiber towels i saw him using a Walmart one. I don't think dan expected me to know about this stuff. Most of his customers are insurance customer who can't tell a nickel from a dime. So I see why. When I got home I texted dan all the issues I saw he ignored me till I kept messaging him and he said sorry and gave me a excuse that it was hard for him to do it correctly lol his hands were cut up lol. And that I should bring it back and let him try again. Heck No. I could've done a better job on this car in 2-3 hours then did in 10 days. Stay as far possible form this place. Since it's raining I put the car in storage since the ceramic he applied isn't going to protect nothing haven't had the chance to take pictures of his work lol because their is literally nothing done. Take a look at the engine bay he never even touched it thatll explain everything. I'll add more pictures if it allows me to later when I take them. This car doesn't even look clean forget coated. It literally looks like what I dropped off with a car wash. He did nothing but joy ride this car and he has no idea how to detail, paint correct, and coat correctly. Autozone tools is not it. I don't want to keep going on the things he did wrong because yes their is way more unprofessional Stuff that took place but I've said enough for you to see this and run away from this place. LESSON LEARNED.

    Dan is the man! I got my R6 custom painted by him lasted year and it turned out amazing. I told him…read moresorta how I wanted it and he did his own lil twist to it and I couldn't have been more thrilled. I've had numerous friends get their cars & bikes painted by him and have heard no complaints. Easy to deal with and great work in no time. This is the place to bring any of your vehicles!

    Expert Motorcycle

    Expert Motorcycle

    1.8
    (13 reviews)

    All the reviews are true, wish I would have listen it would have save me $4,300. I wish I could…read moregive the a half of star. I spent over 4300 to get my bike up and running. They put on a fuel pump, power commander, wiring harness and a handful of little things like change the tires, chain and did the breaks. They was given my bike in late February I didn't get my bike until August 3. If this is where the story ended it would have been okay but it's not. I have been back to the shop almost everyday, because of a problem with the bike. Either the clutch is dragging, the power commander wasn't never point on, the bike was stalling, the tire was flare the very next day after spending 350 on the tire. To be fair the tire could have been my fault, then the forks they put on started leaking less then two weeks later... After he got me to buy some more forks after having my rebuild mine for 350. Every time I spoke with him about my power commander he just said someone lost it but the bike runs fine. My issue is I waited almost three weeks before I asked for my money back and after being stuck with the forks that he said was good and said he inspected because it was one of his friends I just lost all my trust. In the end my clutch gone out at 107 miles per hour on the Dan Ryan I don't know if it had anything to do with changing out my shorts. What I do know is if I paid you $4300 you should have looked over the bike really good and that should have been fixed too. After waiting another whole week I was finally able was able to get my 400 back and I'm taking my bike to a new shop where they are a lot more professional and do better work. At this shop the mechanics are not that good because every time and I do mean every time I was back with a problem I was seeing the same faces back with the same problem too. It got the point where we started joking about it when one of us pulled up or walked up and the other was already in line. Then they don't test ride the bikes after they finish working on them, I had to raise hell just to have someone test ride the bike. While I was their one guy came to pick up a CBR 600RR and before he could get to the corner which is like 30 feet he was on the sidewalk coming back because he's back break was sticking. Which would have been found if they test rode the bike after they complete their work. At the end of the day I normally say these are my experiences check it out for yourself but in this case, the cost is to much and they don't deserve to be in business. It's another shop on 52nd Harlem which appears to be a lot more professional which is where my bike is now. Expert Motorcycle just isn't worth the headache, they give your parts away and then lie about it which I have seen him do, he will say it's for a customer but if you have the money I will reorder which really wouldn't be bad if Covid-19 wasn't going on and you wasn't waiting 3 to 4 weeks for parts to come in... They just do poor quality work and to be honest I gave you the short version but it's a lot more that happen but I think this gives you a pretty good picture of what your getting yourself into at this shop. In the end look at how they rigged my clutch to try to get it to work, if they don't tell you everything you need to know then I don't know what will. ~ Willie

    Not satisfied at all This place is over priced with bad service I took my bike here to get my air…read morebox changed & he used a old bike part off an old Bike but charge me new price from the Honda USA website! They fix my bike but When I got my bike back bunch of my parts was missing my gas nuts was missing my radiator cap was missing & my fuse box was open bike was slyer dirty also the guy never answer the phone on purpose I will never return to this place & I advise no one else to go here!

    Express Powersports

    Express Powersports

    5.0
    (3 reviews)

    Excellent customer service!! I called Saferwhole sale in new lenox and they were extremely rude and…read moreimpatient. It's like night and day between them and Express Powersports. My husband and I purchased a bike from here and we felt we got our moneys worth. The owner and his staff were very friendly and informative. They were able to answer every single question and took their time with us even though the Store was pretty busy with other customers. I would give them 100 stars if I could. The owner not only helped lift the bike up into our truck, but went an extra step to put cardboard down in the trunk so the gasoline wouldn't leak out into the car. He also didn't just sell us a bike, he went through maintenance, and proper care of the bike with us. We left away feeling good and our son has been enjoying this bike ever since. We will definitely be coming back once our other kids are age-appropriate to ride a bike.

    Every dealing I've had with this business has been superb! The owner Rick is extremely…read moreaccommodating, I brought in an old log splitter and asked them if they could install a new motor that I purchased on it and they were more than happy to help me out with my specialty item. Fast forward to now, almost 2 years later and I had some trouble with it, called Rick up and over the phone with multiple phone calls, he helped me trouble shoot and resolve the issue! Great business! You won't be disappointed!!

    BPRO Inc - motorcyclerepair - Updated August 2026

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