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BR Mattress Outlet

5.0 (13 reviews)
Open 9:00 am - 6:00 pm

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3 months ago

Outstanding service and products! Very professional and friendly help and assistance in choosing the perfect mattress!!!

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3 months ago

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3 years ago

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Mitch K.

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2 years ago

The best service. The best price. In and out in 10 minutes. Delivery same day. 10 out of 10 recommend .

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4 years ago

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5 years ago

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4 years ago

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6 years ago

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6 years ago

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7 years ago

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9 years ago

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8 years ago

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5 years ago

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Review Highlights - BR Mattress Outlet

Mitch was professional, knowledgeable, and understanding in addition to providing me with a quality product at a good price.

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Wholesale Mattress and Factory Inc

Wholesale Mattress and Factory Inc

5.0
(2 reviews)
5.0 mi

I have gotten a mattress from Billy for the last 40 years and plan on getting another one soon. I…read morehave an antique headboard and footboard and Billy made my mattress and box springs 1 inch shorter so it would fit good. I have had a wonderful experience and recommend this company.

We went to Wholesale Mattress and Factory, Inc. a few years ago. We were building a new house and…read moreincreasing the size of the beds to king size in both the master bedroom and guest bedroom. The showroom is not impressive. It offers the various mattress types made in twin sizes for customers to try out. The staff was always very knowledgeable and helpful, though. What makes Wholesale Mattress and Factory different is that they really do manufacture the mattresses they sell here in Baton Rouge. They will make the mattress with the firmness you want, with or without memory foam and with or without a pillow top. They are even able to make mattresses that are different on each side of the bed. If one partner wants a firmer mattress than the other, MW & F can make a mattress that suits them both. Here's the kind of customer service they offer: we'd had a four-poster bed made. When they came out to deliver our new mattress and box springs, the new mattress sat much too high on the bed. MW & F took the box springs (which is really only a fabric covered box) back, made us a much thinner box springs to fit our bed perfectly and delivered it at no extra charge! Maybe the best thing about MW & F is the prices. We were able to buy two high quality, custom made mattress and box springs sets for less than any of the mattress stores wanted to charge for one! There are no secrets about how to make a great mattress. MW & F can make mattresses just as good or better than the name brands and sell them for much less. My wife and I will never go anywhere else.

Mattress Direct - Baton Rouge

Mattress Direct - Baton Rouge

2.8
(9 reviews)
1.5 mi
$$

We haven't shopped for a mattress in 7 plus years so it was really overwhelming to see all the new,…read moredifferent styles that were available. After hours of going from one store to the next and laying down on one mattress after the next we made it to Mattress Direct. I really wish we would've stopped here first because it would've saved us a lot of time. Kendrick was great! He was really knowledgeable with all the mattresses and he helped us stay within our budget. He definitely helped us find the most comfortable mattress that I've ever owned. If you come here ask for Kendrick. He's really nice, helpful and he can help you find the perfect mattress to meet your needs.

If you don't want to read my review heed my advice, please! NEVER shop at this store. They are not…read morehonest or honorable retailer. However , if you have made the mistake of purchasing there and have a problem ( And if you read all the reviews of all of the stores, owned by the same two people, you will see that you will be in the majority) just go straight to an attorney. Trying to get in touch with the owners Ty Hingles and Lee Burns is impossible! They do not take pride in their stores or in their sales people and there's a good reason for both! The situation that I had at Mattress Direct with Ellis on Airline Highway is so detailed, I don't want to bore you with all of the needless back & forth that has nothing to do with the promise of a 365-day trial period on nectar mattresses that I purchased from him. I tried 2 Serta mattresses that he said he had available. I never got to lay on them but I specifically asked him if these mattresses were hybrids & he said yes when they arrived, they were only memory foam which was stamped on the bottom with a plastic label that said "MEMORY FOAM. Therefore it was not what I was promised but I was told I had to wait 30 days before I could return them. technically this should never have been even a trial. He told me they were hybrid mattresses when they arrived. they were memory foam. They should have, IMPORTANTLY, because the description given by the salesman and the description on the mattress itself were not the same thing (it wasn't a trial period) given me a REFUND at that point. no a TRIAL PERIOD"! I should have DEMANDED my money back right left the store, & bought ELSEWHERE (were they at least offer two trial periods, as Mattresses Firm offers) & none of this would be happening. HOWEVER , now well within my 365-day trial period, Ellis told me that they only offer ONE trial period, even though when I asked him what the trial period for Nectar was, he replied "they offer a 365 day trial"! I have a witness that heard a conversation i subsequently, had with him. Now they refuse to honor it. I've contacted Nectar as they promised me that if this company would not honor the 365-day trial, that they would pick them up. Now I've received a letter from nectar asking for more details that I provided them more than 2 weeks ago, but now I've heard nothing back from them. I've contacted both owners, sent them letters, left several messages & they do not return their calls, as you can see from the other reviews. This company promises yet they never deliver. As you can see from other reviews, they look for any way they can to get the most money from you & yet, not honor any kind of warranty/ trial periods. These mattresses were slept on for 2 months. I didn't want to deal with Ellis but it got to the point where I had to & it's exactly the nightmare that I thought it was going to be. All of this, he said /he said between the salesman & I are all needless chatter, but they'll find something they will claim, watch them, but they have no proof of it. NEVER buy from these people EVER, or you will be stuck with two miserable mattresses that you paid over $2,000 for that are not even comfortable enough to lay on for one night! however, look at the receipt, add the numbers up and subtract what I paid for it and you will see that they owe me $187.65.. simple math! I share the receipt that shows the description of an iComfort Iona mattress that I was told was a hybrid and it was not. ..as you can see from the AI generated response. As well as the salesman's rude text that I was able to uncover after he deleted it and the receipt showing they owe me $187.65 from the first transaction.

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Mattress Direct - Baton Rouge
Mattress Direct - Baton Rouge
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BR Mattress Outlet - mattresses - Updated July 2026

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