Casey was great to work with! Got the mattress I wanted fast…read moreand easy. Next day delivery and Labor Day weekend sale to boot!!

Best mattresses for the best price anywhere. They had exactly what I needed and it was in stock. I…read morehighly recommend shopping here for mattresses and more.

Outstanding service and products! Very professional and friendly help and assistance in choosing…read morethe perfect mattress!!!

The service is exceptional. The sales people try their best to make sure you get the right…read moremattress and are very personable. They make buying a mattress so much easier and answer all and any questions. I would not buy from another store now.

After hitting many of the larger furniture stores With rude…read moresales people, I came across BR outlet Small store, limited selection but great prices and service. Highly recommend at least give them a Chance....

I recently purchased a premium queen sized Serta mattress. The sales help was courteous and very…read morehelpful in assisting me towards a decision on quality vs. cost. They provided fast and efficient delivery as well.

Wonderful selection and great customer service. Margaret was very knowledgeable and helpful in the…read moreselection of my purchase,

One of the few family owned furniture stores left. I have always been able to find quality pieces…read moreat a fair price point. The staff is very knowledgeable and helpful.

I have gotten a mattress from Billy for the last 40 years and plan on getting another one soon. I…read morehave an antique headboard and footboard and Billy made my mattress and box springs 1 inch shorter so it would fit good. I have had a wonderful experience and recommend this company.

We went to Wholesale Mattress and Factory, Inc. a few years ago. We were building a new house and…read moreincreasing the size of the beds to king size in both the master bedroom and guest bedroom. The showroom is not impressive. It offers the various mattress types made in twin sizes for customers to try out. The staff was always very knowledgeable and helpful, though. What makes Wholesale Mattress and Factory different is that they really do manufacture the mattresses they sell here in Baton Rouge. They will make the mattress with the firmness you want, with or without memory foam and with or without a pillow top. They are even able to make mattresses that are different on each side of the bed. If one partner wants a firmer mattress than the other, MW & F can make a mattress that suits them both. Here's the kind of customer service they offer: we'd had a four-poster bed made. When they came out to deliver our new mattress and box springs, the new mattress sat much too high on the bed. MW & F took the box springs (which is really only a fabric covered box) back, made us a much thinner box springs to fit our bed perfectly and delivered it at no extra charge! Maybe the best thing about MW & F is the prices. We were able to buy two high quality, custom made mattress and box springs sets for less than any of the mattress stores wanted to charge for one! There are no secrets about how to make a great mattress. MW & F can make mattresses just as good or better than the name brands and sell them for much less. My wife and I will never go anywhere else.

In my opinion the store is small and there isn't a ton to choose from especially if you are looking…read morefor bedroom furniture. They seem to have a bigger selection of couches and chairs. They have a lot of that rustic looking refinished wood which is cute. Staff was friendly.

Love, Love, Love this place!! I have several pieces of furniture from here for my business and…read morehome. All of the staff have excellent customer service skills. All furniture pieces are solid wood, quality pieces. I've purchased pieces off the show room floor and have had some special ordered.

**2019** We ordered…read morefurniture from this store on Saturday July 6th and it has now taken over two weeks to receive it. We were to have the furniture delivered that next Tuesday. When we got to the delivery the two nightstands were damaged so they had to order them. To be delivered the following Monday or Tuesday. They first delivered a mattress that was torn. And though they offered to replace it, they have yet to bring the new one and take the torn one away. We have been told they would be out on three different occasions now to replace the mattress and no one has shown up. When initially delivering the chairs to my dining room table two were very wobbly so I sent them back. Instead of receiving them the next Monday or or Tuesday I was quoted (because they forgot to take it off the truck) again we are at Friday July 19 and I have to return to the store again to pick them up. Now on the 19th I am able to pick up my chairs and bench I ordered. But, again they do not have my end tables or my mattress. The end tables weren't on the truck they explained. I am told the mattress is coming tomorrow. They are telling me they might be able to deliver them on the 20th but they are not sure. They will have to call me and let me know if they are able to deliver them. Again, I found out they forgot to take it off the truck. They deliver ever the same defective caris with exTra pads under the feet to fix the short legs. "They are just made that way" In summary, they have been really nice about selling me several thousand dollars worth of merchandise. And extremely nice about telling me my furniture is defective, on order, not on the truck, or plain ole not delivered when it was supposed to be. If you are looking for shabby customer service with a smile. Step right in...

Mary was incredibly helpful and willing to help me find exactly what I needed and stay within my…read morebudget. No pressure or hidden costs or anything, just great service. Best salesperson in Denham! Delivery guys were on time, quick and efficient when bringing in and setting up the furniture. I will definitely come back for my future furniture needs!

In 2017 I was on the hunt for a new mattress. I wanted something that would really support my whole…read moreback, and by support I mean physical contact. The difficulty was that no matter what mattress I tried - name brand store mattresses, squishy online mattresses, etc - the lumbar curve of my spine was never in contact with the mattress. And just folding up an extra blanket didn't work because inevitably I'd toss and turn enough to dislodge it. I decided a custom mattress was in order. Where could I get such a thing though, especially on my limited budget? After some online hunting, I stumbled across Istrouma Mattress Factory. Istrouma is a small, locally-owned mattress maker in Baton Rouge, and on the phone they confirmed that they could make custom mattresses. They seem to primarily do innerspring mattresses, I think they had some foam or latex too, and also do things like custom furniture cushions. The neighborhood seems a bit rundown, and if you were just driving by their store it might not look the most appealing, but don't let looks deceive you. Anyway, I went to the store and and explained my lumbar support idea. I picked out an innerspring mattress and they quickly dragged out some foam and had me lie down so they could take measurements. A couple weeks later my intentionally-lumpy mattress was ready. Yes, it's a strange-looking mattress, and it definitely wouldn't suit most people, but it's exactly what I ordered and does exactly what I wanted. And on top of that it was actually a budget-friendly price, despite being a custom order. Mind you, I did pick it up rather than have it delivered, but still, very affordable. I'm happy to have found this gem of a business and will be a repeat customer!