Great company to work with! Always on time, my company has been using them for over 10 years. Carla is great. Would highly recommend. read more

BrackenBox - 2 dumpsters in my shop. - Demolition Services Near Me - Markham, Illinois

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This dumpster has been sitting on my street, full, for over 3 weeks now. The dumpster was requested by the City of Chicago to collect street cleaning debris. The company knows that it is supposed to come pick up this dumpster, but for whatever reason they haven't done it. It is stinky, unsightly, and taking up precious parking spaces. I called the company to figure out what's going on and they said they haven't been able to pick up the dumpster because there's not enough empty space around it to retrieve it. Seriously? If you managed to park it here, then you should be able to pick it up. This is the city, where people park on the street. If you cannot pick up a dumpster that's parked in the middle of a block then don't park a dumpster in the middle of a block. Or better yet, stick to jobs in the suburbs. Hopefully the City doesn't continue to use this company for street cleaning jobs. read more

BrackenBox - please come pick this up. please. - Demolition Services Near Me - Markham, Illinois

I needed a dumpster for a job that had a unique timeline. Brackenbox was easy to work with, flexible and had competitive prices. I would use them again. read more

This company is friendly and flexible the prices are the best anywhere around I would highly recommend Bracken box if you need a dumpster great experience overall would go to them again definitely read more

I had to schedule a dumpster delivery from a different state before driving to Chicago. They made that process very easy. Once we arrived, we ended up needing 2 more dumpsters as the job was much bigger than we originally thought. Carla was extremely helpful with getting two new empty dumpsters delivered on such short notice. I would highly recommend this company! read more

When it came time to clean out our late father's home, my sisters and I knew that almost everything had to go. Our grandparents had also lived in that home for decades and they saved pretty much every little thing you could think of! Who needs numerous empty appliance boxes from the 70s or broken furniture?! I had no idea how much a dumpster would cost or what company to go with. One company quoted me $1,500 for a dumpster and said we would need two, meaning the cost would double. I looked into Bracken Box after a recommendation from an uncle. The construction company he works for uses them, and he assured me they were a good, reliable business. The cost was affordable and way cheaper than what the above mentioned place quoted me. You also get to have the dumpster for a few days for that price. Employees are super friendly and helpful, especially the second truck driver who was dispatched because we were running late! It was only five minutes past the end of the two-hour window, but I was paying on the spot. I've used them twice already and will be using them again for round three of the clean out! read more

Coming from my point of view of a guy that owns a construction company. Go with no one else but Brackenbox for your dumpsters. Carla tends to help me with all of the logistical nightmare is and nails every time. Best pricing best service best drivers. read more

It was a Thursday and i needed a 10ft dumpster on Saturday early morning. Karla told me that ALL dumpsters that size where already rented . I panicked and literally freaked out since I had shopped around and by far they had the BEST price and I had already set my budget based on that quote. She did indicate to me that she would do her best to accommodate me and find me a dumpster .. and SHE DID!!!!!! She literally saved my project . Wouldn't go anywhere else and neither should anybody else . Great customer service . read more

Brackenbox was great when I needed to throw away a bunch of stuff left in our garage from the previous owners. Called on a Saturday morning and had a dumpster in my driveway about an hour later. This place is great, definitely going to use these guys again. read more

Due to my contractor's poor planning, I was in dire need of a 30 yard container on a Friday afternoon. After calling several places, the quickest I could get one was Monday afternoon , which would've been disastrous. Then I called Brackenbox and Carla made it happen. Within two hours I had a 30 yarder in front of my Southwest Chicago property for a live-load. The next morning (Saturday) my contract called again and said, "can I get another dumpster today?" I told him no way, but I'd try. Once again, Carla had the 30 yarder out there in two hours. In addition to the great service, their price is VERY COMPETITIVE. I highly recommend Brackenbox. read more

The time has come for us to clean out our parents garage after 30 years of collecting stuff and never holding a garage sale. I knew we wanted a dumpster and wasn't sure where to begin so I just googled dumpsters around my parents town and Brackenbox came up. I called to get a quote and the person who answered was really helpful and polite. I was worried I needed to schedule the dumpster far in advance but they really only need a one day notice. When I was actually ready for it to be delivered I called the dispatch number and arranged for Saturday morning delivery. They told me it would be there between 7-9am and they actually showed up a little after 6am. This was fine with us because we were already awake and wanted to get started. Our driveway has an incline and I was really worried it wouldn't be able to sit on there for fear that it would roll off, but it was no problem. It only took us 1.5 hours to fill up the dumpster, so at 830am I called asking if they could bring us another one and take this away. This was not a problem and they of course charged me for a 2nd dumpster and sent someone out immediately. We only had to wait 30-45 min for the new one to arrive and they took the full one away. This is going to be our summer of cleaning and purging so I am going to call them in about a month for a 2nd round. I highly recommend them for their friendliness and speed in delivering a dumpster. read more

I may never need this type of service again but if I ever do there's no question who I'll call. They went above and beyond the call of duty in their service to me. The way they handled my situation and made it personal to accommodate my needs was just overwhelming. You guys rock!!!! Wish I could recommend you to all my friends but not sure there's much demand for it. Thank you truly for making life easier through such hard times. Maria Rose read more

I've ordered over a hundred roll off dumpsters within the last 15 years....never have I received such poor service before. Stained my driveway with oil from the drop off truck....refused to come remove it.......then the pick up truck dumped most of three yard rock we put in the dumpster back onto my driveway. Driver didn't apologize.....then didn't say thank you when I asked my son's to help him get it up. I will use roll off dumpsters again but NEVER with Brakenbox!! No one has come out to investigate the claim nor remove the stain. read more

BrackenBox - Oil stain from drop off truck. - Demolition Services Near Me - Markham, Illinois

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This is an ok Company. I was doing some excavation work in my basement and needed to haul 6 ten foot dumpster of dirt and broken concrete. These guys were ok with reasonable prices when I started. Afterward, they got greedy overnight, changed the price structure, expecting me to pay twice as much for my future dumpsters. Need less to say I went back on google and found a much better price. read more

Very negative experience. I initially had high hopes when the dispatcher pulled up a satellite photo of my lot to ensure it would fit. First day they send the wrong size box despite my asking for a specific size and their review of the lot. The lot was closed off by a gate and I had to pay someone to be there. I called and Karla from dispatch promised to have one next day between 10 and 2 when my worker could be there again. She would call my worker at 9am to narrow the delivery window. Fine, I would let them fix the mistake. No call and no dumpster. We call at 2pm and they agree to bring it between 4 and 6. At 2:20pm I get a call from delivery guy that he is there. I tell him my worker left and we were told between 4 and 6. He says he will return then. At 5:20 no dumpster, so we call and they say they will be there in an hour. At 7pm I call and get voicemail. We have lost 2 days of productivity and I've paid someone to be there for 2 days for nothing. They do not respect their clients time and their word is worthless. Edit: At 8pm driver Lee showed up with the dumpster. Had to scramble to get gate opened because it was unexpected but his hard work to get dumpster in a tight spot increased my rating from a 1 to a 4. read more

My brother and I run a construction company and we have our own rolloff dump truck so we frequently need to go to a dump yard. While Brackenbox is a little bit out of the way for us their exceptional customer service and lower prices make them our #1 go to. Jimmy and Carla are fantastic. In fact I usually don't have to get out of my truck anymore because they know how much I weigh lol. The guys in the yard are always of help to me. If some of the material in my dumpster is frozen they'll have a digger scrap the box out for me. Good luck finding this service at Ravenswood or Lakeshore! I can't recommend them enough 5/5. read more

I got the best price for a roll off dumpster. I called everyone and Brackenbox gave a flat rate and no B.S. per ton overage or complicated contract. The delivery guy was great and put some plywood down to protect my driveway. Very happy with the dumpster and service. Highly recommended for a roll off dumpster. read more

I called many places for a dumpster - Brackenbox was the cheapest and available to drop off the dumpster the next morning... I work for a plumbing company that had used them too and once again fabulous service and pricing!! Thank you :) read more

We ordered a 20 yard dumpster to clean out our basement. The price was better than any of the other quotes I got. There was a slight mix-up with the delivery date, but the folks at Brackenbox took care of it and brought it back on the date we had originally wanted. Overall we were very happy with the service we got. read more

I order just one big box for my house since I was moving out, and I called them a week ahead of time to come out at 8:00 am. They told me I have to order before hand to place an order. I'm pretty sure that's why I called one week prier for a box. They told me that they are going to come out in two weeks. Then I rescheduled my schedule to fit with them, to get my friends and family to help me move with the moving company. The day they were came out, they were 3 hours late instead of 8:00 am they came at 11:00 am. I had to pay the movers over time for 3 whole hours........ Thanks GUYS your never on point read more

One of the worst in the area I used there service and not only did they not deliver box at wrong time they took a week to pick up after I called them , also I asked if the weight of there vehicle would do any damage to my driveway n they assured me no, then when they completely destroyed my driveway they gave me multiple people and numbers to call all of which led to nowhere and no callbacks. Afterwards I found many others had same problem with them . I hope this review helps anyone else suffering same fate I did dealing with a business and owner named Jim who doesn't care about serving anyone only his wallet also I found the other reviews on here that only have one review and is super positive like one before me is usually a fraudulent review read more

We order three containers from Bracken box. First two went fine delivered and pick up as promised Drop off and picked up without any damage. The third pick up completely placed deep rut and broke up the concrete pad. Contacted the company and eventually did send out a representative to review the damage. The party did agree to repair the rut and black top the pad after the f=ground thawed. Originally delivery was November. Now in March contacted the company several no return calls finally contacted the owner. Owner says "I don't care what was said, I am the owner and will not repair the damages". Watch out if you receive a commitment from this company. read more