I was so impressed with this eye center. My mom recommended it to me and I immediately made an…read moreappointment for an eye exam. I got to the appointment about 10 minutes early, they had all the paperwork ready for me to be filled out, and took me back into a room right on time. I was completely done about 35 minutes later. The doctor and technicians were so nice and informative. I really appreciated that they were on time and got me out quickly. I also really loved the extra touches this office had, such as coffee in the waiting areas. Little things like this are much appreciated!

Our family had been loyal customers for years. Dr.Quinn is a phenomenal physician, however, since…read moreoffice management has changed it is obvious that they now value profit more than patient satisfaction. I have both health insurance and Humana exam and materials vision insurance. My exam today was an annual exam to get prescription updates for both glasses and contacts. This is covered with a $10 copay with my vision insurance. I did agree for "additional" tests which I was told would be scheduled a few months later which would require the use of my health insurance at that time. However when I left my visit, without having the "additional testing" which I was told would cost $65.00 at a later date, I was presented with a $127 copay, and they used my health insurance instead of vision insurance. I didn't purchase contacts/glasses- and did NOT agree to any additional testing other than what I was told would be scheduled at a later date. Quinn eye center office mgt. chose to use my health insurance instead of my vision insurance adding one item (which I had NOT previously agreed to not been informed of cost) claiming they were "saving" me money. When I attempted to resolve this issue, speaking with both Christine and John Michael, I received 2 different rationales for this cost. I cannot recommend an eye doctor who charges a $127 copay for annual eye exam when the patient has vision insurance that would cover these items with only a $10.00 copay. After appointment, I called my Humana vision insurance representative who indeed told me that both contact and eyeglass prescriptions are included in their annual eye exam with only a $10 copay. It is very sad because we have been loyal patients for years. I CANNOT in good conscience recommend them any more.

A great place very friendly, always great to talk to, takes care of all my needs highly recommended…read moreto anyone with the care of their eyes!

My wife & I have been Dr. Krol's patients for many years and have always been treated like family…read more It's nice to go back every year and see the same great folks. Any time we've needed an adjustment, a repair, had a warranty issue or had a bad contact lens they've always taken care of it painlessly. Their exams are always thorough. They discuss all the options for corrective lenses and offer plenty of options. I continue to recommend GFE to all my eyeglass & contact wearing friends.

Angelica and Emily are the best glasses adjusters on the planet, funny and kind. Had an amazing…read moreexperience, and was attended quickly and professionally. Awesome people ask for them next time your in the optical apartment!

Very small amount of frames to choose from. Staff attentive and try hard to get you to buy as a…read morenumber of packages avsilable.

Fraudulently billed $5400 for laser cataract surgery falsely claiming service was out of pocket,…read moreMedicare did not cover laser surgery, laser surgery was not medically necessary, and my insurance would not be billed; yet my medicare account was billed almost $20,000. request for refund denied. Buyer beware

I would give lower stars if I could but unfortunately 1 star is all I can do. This was one of the…read moreworst doctor's offices I have ever been to. I showed up to my early morning appointment around 5 minutes early, it took me about 50 minutes to be taken to a room. The older nurse who got my initial information was INCREDIBLY rude, as if I was the one who was an hour late. She proceeded to be extremely rude to me (smirking and rolling her eyes?) and dismissive about my current glasses prescription, and acted like it was an inconvenience just to speak to me. She then dilated my eyes without any warning, and left me in an extremely bright hallway with no explanation or glasses to wear. I have never had an eye exam before, so this was pretty jarring and uncomfortable. I can't even imagine what it would've felt like if I hadn't had someone with me. We then waited ANOTHER hour to be taken to an exam room, then waited another 45 minutes for the doctor to come in. The doctor made no effort to understand why I was there in the first place, the vision symptoms I'd been experiencing, and he and all assisting staff acted as if I was a great inconvenience to them once again. Do NOT go to this place if you can help it. If you do, be prepared to meet the rudest staff members you'll find at a doctor's office. I can't imagine ever treating my clients like this. To top it all off, I received one of the largest bills for an exam I've ever had, all for the most useless appointment I've ever experienced. Seriously, save your time and money and go somewhere else.

My husband and I have been patients of Dr. Johnson for well over 20 years. He is a rare…read morecombination of expert in his field and compassionate and human-centered. As an example: a number of years ago, I walked into his former office because I had mysteriously lost central vision in one of my eyes. I had to walk to his office because my sight was shaky at best. Within 5 minutes of his examining me, he left the examining room briefly, returned and said, "You are coming with me." He escorted me to his car, drove me to a retinal specialist who returned to his office after hours, and made possible for me to have my eyes thoroughly examined. I was diagnosed with WMD, and Dr. Johnson's quick work saved my sight. The Eyecare Express team is kind and very responsive to requests. We cannot imagine being patients at any other place in Gainesville.

I really like the people that work there, and I think the prices are among the most reasonable of…read moreall the places I have bought glasses. Amanda is great!

Because in my experience, anti-glare coating seems to come off and cloud them up, I requested that…read moreno coatings be put on my new lenses. My lenses started to deteriorate almost immediately after walking out of their shop. A few months later, after they had gotten to a point were they were just getting unusable, I came back to UO to see what could be done about this. I was basically told there was nothing they could do and, ha ha, if I actually HAD gotten the anti-glare coating, they would have been covered by a warrantee. So there was no "warrantee" for the lenses in general?!! I guess that's tough luck for me. Awesome... This place sucks.

Good selection of glasses and excellent service. But I miss Diane Wood who could always select the…read moreglasses that looked best on you.

Excellent service and quality once again and also one of the few if any that will take my…read moreins..thankful to find myeyedoc Gainesville.

Walked in to ask a question and the receptionist was so rude and dismissive . She should not be at…read morethe front desk tending to patients if she doesn't have customer service skills . When I asked if there was any one who could answer my question she told me that no manager was working . This happened on Saturday October 4th and she had on pink glasses . I will continue going to the Ocala location where all the employees and inviting and welcoming

I purchased glasses from Thornebrook Optical with the understanding ,that as their as states…read moresatisfaction guaranteed or your money graciously returned. The lenses were not grounded correctly. I had statements from two options stating that the lenses were not ground correctly. I went back to Thornebrook expecting them to fulfill their promise. No way. A very rude arrogant,one could say mean woman absolutely refused to even begin Or bother to read my certified notarized statements from optometrist ,more reliable than they were and are. One cannot believe what they say. You have been notified.

I have worn glasses most of my life and consequently have gone to many opticians to buy glasses,…read moreboth in Gainesville and elsewhere. Thornebrook Optical has become my sole source since I tried them about a decade ago. They have a nice selection of good quality frames without being overwhelming. More important, Frank is extremely skillful as well as helpful. He has fitted me for distance glasses, progressives, prescription sunglasses. His advice about frames (e.g. whether they are sturdy, how they fit my face) has always been accurate and helpful. Each time I have been completely satisfied with the glasses. He leaves you all time you wish browsing and trying on different styles, and then when you are ready for his assistance gives you his undivided attention. And whenever I feel my glasses may need an adjustment, he takes care of it. It is always a pleasure to do business there. I cannot recommend it any more highly.

I selected Gainesville Vision when I needed a new eye doctor based mostly on two factors: for one,…read moreI wanted an optician on site who offered Oakley brand frames and secondly, I asked a client of mine who is a physician herself what eye doctor she recommended. She said her family comes to Gainesville Vision. I have been only pleased and highly pleased at that by the professionalism and service of the doctors and their staff here. The eye exam was thorough yet quick and the doctor was very good about answering questions for me. I am involved in a variety of sports so this presents specific concerns (and also is why I insist on Oakley frames because they're about the toughest in the business). What type of variable tint would I need for soccer in bright sunlight or should I just get separate Rx sunglasses? When I am platform diving, I obviously take off my glasses so is the instant transition from corrected vision to uncorrected and from sun-filtered to not something to worry about? Other doctors have seemed unable or unwilling to really delve into specific sports-centric vision issues with me but this one did, and did so gladly. She was simply excellent. When I came back to get the frames I selected when the glasses' lenses were ready, the technician involved was equally professional. When I ran into some issues with these frames playing soccer weeks later, they had time for me again and ended up sending the frames back and getting news ones which worked better at no additional cost. I never felt rushed or like I was causing an imposition for anyone here but instead that they take all the time necessary to ensure each patient's needs are completely met. Very impressed with the entire business.

Received a quote for glasses of $745 with insurance from gainesville ision. Went to quinn eye…read morecenter they had exact same glasses, more options for lens protection $375, same 1 year replacement on frames. Im just amazed how much more this place was! Wont go back there again!