A great place very friendly, always great to talk to, takes care of all my needs highly recommended…read moreto anyone with the care of their eyes!

What a wonderful staff!…read more I was new to town and new to contacts. Gainesville Family Eyecare was able to get me in for an appointment right away and were very helpful with teaching me to use contacts. They were very patient and took their time with helping me put my contacts in for the first time. Their office is very nice and in a convenient location off of 39th Avenue. I would highly recommend Gainesville Family Eyecare to friends and family. Thanks so much for your help!! :)

Once you've experienced the chaos of the chain eyeglass stores, you will really appreciate…read moreGainesville Opticians! They don't hurry you, or push BOGO specials or try to upsell you on anything. Wonderful customer service. They fixed my husbands glasses for free. Twice. The best thing though is that once I put my glasses on, I completely forgot I was wearing them. Thanks!

The choices are great, the staff is professional and excellent, amazing customer service. Can't say…read moreenough good things about this place. My daughter and I have been going here for since she got eyeglasses 18 years ago.

I am Deaf. I called 6 May for appt. I requested a sign interpreter which by law they must provide…read more Young lady argued. I remained patient, explained, and even provided phone numbers to agencies that could provide. Appt for 4 June. Called on 2June to confirm interpreter. They had no record of my request. They tried to obtain one but could not with a two day notice. Acted like that was MY fault. They also do not answer their phone AT ALL. Had to get the store manager to walk to the optical and get them on the phone. Terrible service.

Angelica and Emily are the best glasses adjusters on the planet, funny and kind. Had an amazing…read moreexperience, and was attended quickly and professionally. Awesome people ask for them next time your in the optical apartment!

Because in my experience, anti-glare coating seems to come off and cloud them up, I requested that…read moreno coatings be put on my new lenses. My lenses started to deteriorate almost immediately after walking out of their shop. A few months later, after they had gotten to a point were they were just getting unusable, I came back to UO to see what could be done about this. I was basically told there was nothing they could do and, ha ha, if I actually HAD gotten the anti-glare coating, they would have been covered by a warrantee. So there was no "warrantee" for the lenses in general?!! I guess that's tough luck for me. Awesome... This place sucks.

On November 22, 2022, I placed an order for prescription glasses with the University Opticians,…read moreInc. Gainesville, Florida. After the paperwork was done and $209 paid, I advised an optician, Mr. Fredrik Wood that I wished my new glasses lenses would be the same high quality as my old ones, from New York. On these words, Mr. Wood requested to borrow my old glasses to be sent for a pattern reference along with the order to a lab that will work with the order. For unknown reasons, it took them the whole month to complete the order. On arrival at the University Opticians office, to my dismay, I discovered that there were no more of my old glasses in existence: its 8-year-old dilapidated frame was used to install new lenses, and high-quality old lenses had been discarded by Mr Wood. On all my perplexed questions, he just shrugged his shoulders and mumbled. The new product was incapable of being worn by kept slipping down my nose. That's not all: if the right lens was hardly acceptable, the left lens seemed to be out of visual focus at all. I demonstrated to Mr. Wood that I can read smaller letters with my left naked eye than with new glasses. Yet on my request to reorder the lens, Mr. Wood continued going on that something is wrong with my left eye, or my prescription that I brought in was not accurate: "You need to see Doctor Barber. He has worked for me for 12 years. It's right here in the office." Now, as a side note, I am a 78-year-old man, not good at proving my point, easily losing train of thought, and gullible enough to follow deceiving recommendations. At that point, I said: "OK, let's get to the bottom of it". So on December 26th, I paid another $69 to Mr. Wood for seeing the doctor. At the beginning of the eye exam session, on my request to check my vision with the new glasses, Dr. Barber kind of ignored my request, and changed the subject by replying with some medical terms of which I don't have any knowledge. He proceeded with dilating the eye pupils. My vision got blurry, so it wouldn't make much sense to repeat my request. He examined the retina and told me that the prescription I brought in was correct, and he couldn't FIND ANYTHING WRONG WITH MY LEFT EYE. Though eventually, he made vague references to some other clinics where I could check my eyes, "just in case." Afterward, I think, the first thing Dr. Barber was supposed to do was to check my vision with the new glasses on, but he didn't. Once again, I see with my naked left eye better than with these new glasses on. My guess is, that Mr. Wood had instructed Dr. Barber not to involve the glasses in the problem and to send me to some other clinic so that they would buy some time and get rid of the annoying customer. After the exam, on my request to correct the situation by reordering glasses with a new frame and the correct left lens, Mr. Wood produced a slip of paper with some clinic phone numbers suggesting that I must first to head over there to check my retina. Secondly, on my return from the clinic, I must pay for the recorder. At this point, it occurred to me, that these people don't wish me any good. As a result of it all, a heated argument developed that wound up with Mr. Wood bluntly saying to me "Get the f**k out of here." To sum up the whole ordeal, I believe, Mr. Wood committed fraud by covertly installing new lenses in the worn-out frame and discarding high-quality lenses. All in all, I feel, I have been taken advantage of by dishonest people. The place doesn't have any connection with the University of Florida Eye Clinic, they just exploit the name. Joseph Zacharow.

Dr. Robert Johnson - he is one of the best eye doctors I have been to in years, literally. I've had…read moreglasses since the age of 14, and in my 45 years he honestly ranks as one of the best I've ever seen. He explained how my eyes work, why I might be having the issues I'm having, gave me solid suggestions to help my issues, and gave me an excellent prescription. Where other doctors have recently told me I'd want Progressive lenses, Dr. Johnson explained why I didn't need them YET, and benchmarks of when I would need them (including vision tests for myself and career changes). He encouraged me to get bifocals if I felt I needed them, but also explained where I'd see better with staying in single lenses. I was duly impressed with Dr. Johnson and would not hesitate to recommend him to anyone. Also, his office staff was personable and helpful. I dealt with two ladies, and one was exceptional in helping me find just the right frames, but not overselling. It is refreshing to find a business like this.

My husband and I have been patients of Dr. Johnson for well over 20 years. He is a rare…read morecombination of expert in his field and compassionate and human-centered. As an example: a number of years ago, I walked into his former office because I had mysteriously lost central vision in one of my eyes. I had to walk to his office because my sight was shaky at best. Within 5 minutes of his examining me, he left the examining room briefly, returned and said, "You are coming with me." He escorted me to his car, drove me to a retinal specialist who returned to his office after hours, and made possible for me to have my eyes thoroughly examined. I was diagnosed with WMD, and Dr. Johnson's quick work saved my sight. The Eyecare Express team is kind and very responsive to requests. We cannot imagine being patients at any other place in Gainesville.

Optican Bill Corey is the best . He fits and makes progressive lenses and fits frames to…read moreperfection. I have never had such precise glasses.. My husband also a patient agrees. Dr Z. Is so kind and knowledgeable. Very pleased with experience.

Dr Z is a very good doctor . However , the wait time is way too long and very disrespectful to…read morepatients. My appointment for a brief visit was 10:15 . I arrived early and got checked in and info/ tests done by 10:15. I did not see the doctor until after 11:35. It was almost noon when I was checked out. As a health care provider , I know things come up. But at least notify patient of extended wait times and offer another appointment if wait is too long. I think things were just overbooked to increase profits, and that is not an excuse .

Top shelf optician! I've been seeing opticians for more than 40 years, and I'm certain that Dr…read moreBangstadt has been the best I've even seen! He's extremely competent, thorough, and like-able. He takes extra time to ensure that you get the best exam and prescription. HIGHLY recommend!!

Dr. Bangstad is honest with a great chair side manner. He cares about his patients. The entire…read morebusiness felt like home. My eye doctor retired, and I was used to certain treatment and a "family" environment without the new sales pitches... this is perfect. College students should go here. I'd feel safe knowing my child was receiving top care. Just go see him, you won't be sorry.

I purchased glasses from Thornebrook Optical with the understanding ,that as their as states…read moresatisfaction guaranteed or your money graciously returned. The lenses were not grounded correctly. I had statements from two options stating that the lenses were not ground correctly. I went back to Thornebrook expecting them to fulfill their promise. No way. A very rude arrogant,one could say mean woman absolutely refused to even begin Or bother to read my certified notarized statements from optometrist ,more reliable than they were and are. One cannot believe what they say. You have been notified.

I have worn glasses most of my life and consequently have gone to many opticians to buy glasses,…read moreboth in Gainesville and elsewhere. Thornebrook Optical has become my sole source since I tried them about a decade ago. They have a nice selection of good quality frames without being overwhelming. More important, Frank is extremely skillful as well as helpful. He has fitted me for distance glasses, progressives, prescription sunglasses. His advice about frames (e.g. whether they are sturdy, how they fit my face) has always been accurate and helpful. Each time I have been completely satisfied with the glasses. He leaves you all time you wish browsing and trying on different styles, and then when you are ready for his assistance gives you his undivided attention. And whenever I feel my glasses may need an adjustment, he takes care of it. It is always a pleasure to do business there. I cannot recommend it any more highly.