Garrett played a key role in helping us purchase our first home. Throughout the process, Garrett…read morekept us informed with market updates, promptly shared new listings, and arranged virtual tours whenever we couldn't be there in person. When we finally found the right home, we faced strong competition from other buyers. Garrett remained proactive, strategic, and dedicated every step of the way, ultimately helping us secure the contact. We couldn't have asked for a better guide through our first home-buying journey.

I recently had the honor of working across from Gulch Group agent Garett Chatham who represented…read morethe buyer on a real estate transaction and what a pleasure it was to make his acquaintance! He was professional, responsive, and great to collaborate with from start to finish. He is a talented real estate agent and a good asset to the Gluch Group. He did your team proud!

Professional. Up to date on facts and figures. Extremely friendly. Bottom line very very helpful…read moreI highly recommend this company . Start here and you won't have to go further.

Complete lack of urgency to address maintenance issues. Currently I have no hot water, no heat, and…read moreextremely low water pressure in both sinks in my unit. The water issues happened on a Saturday morning. There is no emergency maintenance line (though capstone will tell you it is an emergency line), just an offsite call center available after hours. It is not easy to find the number to call for this call center and once I did, it still took over 45 mins just get a maintenance request submitted (due to excessively slow responses on their end). The call center is unable to tell you when you will hear from capstone or a vendor assigned to the problem. I did end up speaking to my property manager (Janelle, mentioning her by name to counter the positive review she has below mine), who told me I'd have to "get creative" (her exact words) over the weekend in order to bathe for work, do dishes, etc.. I wonder how long she personally would be willing to "get creative" and tolerate no water pressure or hot water at her own home? The heat in my unit has not been functional for at least 2 weeks. The owner of the property didn't like what the first vendor had to say so then they sent a second vendor out over a week later. This has forced me to rearrange my personal schedule to be home at inconvenient times because the owners don't want to pay for whatever repairs were recommended. How many second opinions are they going to put me through before they do something? Who knows. Sure this is Phoenix and I don't have any kids or elders to keep warm at night, but that's not the point (and I get the vibe the urgency level would be no different even then). Regardless, how is it acceptable for them to take weeks to deal with broken heating and put me through dealing with multiple vendors and them not being willing to pay for an emergency plumber to fix my water over the weekend? What if this was a broken AC in the middle of summer? Would the response be the same? They only care about making money and saving money for the property owners, they have zero concern for the tenants. Functional water (including hot water and water pressure) and heat are basic requirements for making a property habitable per AZ law. I currently have neither. Unfortunately, AZ heavily favors landlords over renters when it comes to the law so I likely have no legal recourse (and I'm sure Capstone banks on this because they know they have the upper hand), but you can bet I will be looking into it and at minimum posting reviews wherever I can. Prior issues: 1. I've reported a nasty odor from the shower drain which they have repeatedly ignored. They did send somebody out once to fix the broken toilet and told him to "just make a note" about the shower drain issue but to not actually do anything about it. Management then cancelled the maintenance requests I had placed on the portal 2. They will force you to submit to a yearly "walk through" to allow a third party to come into your home and take multiple photos of every room. This is invasive and ridiculous and NOT standard in the industry 3. They ignore requests that they don't want to answer. At my unit, the homeowner pays the utility bills directly and the amount is pushed through in the portal for me to pay. When I have asked to actually see any of these bills I am being charged for, Capstone ignores me. The unit has what appears to be the first digital thermostat ever created - I offered to have a smart thermostat installed, at my cost, through a vendor of the owners' choice. Ignored. 4. They will charge you $50/month for access to their online portal and for bimonthly air filter changes. You will have to let somebody come in and change the filters for you, they will not allow you to change them on your own or they will charge you (when I viewed the property prior to signing the lease I was told by the agent at the viewing that I could change my own air filters - he was wrong). You will also be charged a fee for paying your rent online through the portal (that they are already charging you to be able to access). Avoid this company at all costs, at least as a tenant. If you are a sheisty property owner who doesn't give a crap about your tenants, this may be the group for you. After selling my home and moving into a rental while I search for my next home and/or consider a move out of state, I was extremely leery of going through a management company. Capstone has firmly confirmed that my reservations were justified. It was a huge mistake and I urge you to not make the same one

Buying a house is a huge investment for most people. It is a good idea to put some thought into who…read moreyou select to be your realtor. We have worked with Kimberly twice now and would definitely call her again if we decided to move. There are so many new challenges in today's market. Kimberly does a great job at finding what you want and closing the deal. I know I can rely on her to work for my best interests in my absence. She has a huge amount of experience and surrounds herself with great talent. We are very happy we called Kimberly and we think you will too.

I needed a market evaluation done and they got one for me the next day…read more Great service.

Megan helped me find a rental in Phoenix. She was very helpful and supplied me with many apts to…read moreview. I was able to select the ones I liked and found a great condo. Megan also working with the renters agency to make everything go smoothly and quickly. She review all the paperwork that i had to sign and guided me the rental agreement process. I highly recommend Megan and the Tomyal agency

Look no further you found your relator! From our first point of contact, Tomi has been nothing but…read moreprofessional, caring and honest. She truly takes the time to get to know you so that she can help guide you to find the best home. She is an exceptional person inside and out she works hard for you! Tomi worked with my parents and I to help identify their needs and help find the perfect home for them. I really could not have done this without her and her team! She is very experienced and knowledgeable, and it shows! We are blessed to have found her and she will be a blessing for You!

Danny and his team are the best! Their professionalism, communication, and knowledge made the…read moreentire experience so smooth. I can't recommend them enough! From start to finish the entire process was excellent!

This is my third time working with Myriad & Danny, they always do an amazing job helping with…read moreeverything needed to sell & purchase my home, above & beyond. Amazing people & company, I would refer them to anyone looking to buy or sell their home.

Miguel Sanchez is amazing! He helped my husband and I find a…read morehouse in AZ while living clear across the state in Yuma. He answered many questions and phone calls even on the weekends and even nights. He is honest, and very passionate about what he does and it shows in his work and team the way they treated us and the process! I highly recommend working with Mike and his team. Thank very much for everything Miguel/ Mike!!!!

Miguel is such a professional agent. He was friendly,…read moreefficient, candid. I would recommend him for all of your housing needs!

kandis palmer and her team are truly amazing! i have worked with kandis on two purchases and one…read moresale in recent years, and have known her and sought her real estate guidance for over 15 years. she is available when needed and proactively maintains her client relationships. her sound advice and diligence in finding the perfect fit for each and every client take the stress out of buying and selling. i couldn't be happier with my experiences with kandis and her team, and strongly recommend working with her!!!

My husband I worked with Kandis to purchase a home and really can't say enough good things about…read moreher. She is knowledgeable, approachable, personable, endlessly patient, and incredibly generous with her time (including mornings, evenings, and weekends over the course of several months). She answered every question and explained every form and every part of the process clearly and thoroughly. Buying a home in this market is challenging, but working with Kandis made it as painless and straightforward as possible. We HIGHLY recommend her. The Pacheco Family Phoenix, AZ