I had a eye exam on March 16th 2026 approximately 11:00 am But I was seen at 10:20 am by Bradford Chang he was very rude to me yelling at me saying look at the screen not me and he snatched the board with the alphabets and numbers on it I didn't deserve this transphobic behavior from him it made me feel very uncomfortable the eye exam . And I won't let him see him again give me another it was transphobia and racism this morning. read more

Been coming here for my eye exams and eye care for many years (decades). Their service is good and prices are great. Dr Chang was able to think outside the box for me so I wouldn't need to wear bifocals. Please don't retire until I'm good and dead so I wouldn't have to go find a new optometrist, or do what your dad did and pass it on to someone equally good. read more

I have been to this place since 1981, the year I arrived in this country. Later, I referred my sisters and after I had kids, I brought my children here to. I was a patient of Dr. Clifford Chang back when I first came to this clinic. Later, Dr. Bradford Chang started practicing with his dad, then he took over the business. Senior Chang was good. Dr. Bradford is even better. He was a bit shy in his younger days when he first joined the firm. He is now kind, compassionate and very knowledgeable. He has also brought his clinic up to date technologically, which is a huge plus. He has a huge selection of frames, from the budget friendly to high end brand names. He does not insist on you to purchase the frames from him. He is not one that pushes you to shop from him. He is a doctor with good ethics. The prescription from his eye exam is ALWAYS accurate. I have never, ever had problems with any of the prescription he writes for my glasses. There is never an adjustment period from the spectacles he makes. Both my sons (now adults) are also patients of Dr. Chang. They had their contacts fitted by him. He knows what adolescent likes, it is a huge help. The bonus for me: I used to see him on the soccer field and he greeted me. read more

Dr. Chang lived up to his 5 Star reviews! I highly recommend Dr. Chang if you are searching for an Optometrist. He is professional, focused on the client, approachable, actively listens, and addressed all my questions plus provides additional information based on my questions. His receptionist (Reena?) is also a joy! She sets the positive vibe from the moment you walk into Dr. Chang's office. She's professional, friendly, and managed his office well (it was busy, several clients including me came early. Some of the others had one or two people with them. But Reena made sure to address all of us and take us one at a time in a very prompt, organized manner. Thank you Dr. Chang and (Reena?) for the great experience. I left very happy! read more

Dr. Chang is the best! Conscientious, patient and professional. Can't do better than that! My family go to him too. We all live in the east bay and it's worth it! read more

Dr. Chang is thorough and very knowledgeable. He's personable and professional. I've tried many different optometrist and always revert back to this office. The only reason I tried different optometrist is because Dr. Chang's office is quite far from where I live in the city but I now understand it's definitely worth the drive for me. read more

Dr. Chang and his staff (especially Rinna!) are truly the most wonderful! The services they provide for their community are incredibly glowing, all while accommodating any English, Mandarin, and Cantonese language needs you may have. I've been coming to their office since I was a 4th grader, so I mean it when I say I've essentially grown up with them. Whether it was updating my prescription, being fitted for contact lenses, ordering new frames, or anything else, they have always taken such amazing care of me. At each step, they are incredibly informative, transparent, and thorough. I couldn't be more grateful for their services, especially in the age of COVID. Recently, I ordered a new pair of glasses. I updated my prescription with an eye exam from Dr. Chang and selected the frames I wanted. While they didn't carry the frame in stores, it wasn't an issue at all as Rinna found the ones I wanted online instantly and customized the lenses for me. I got to pick it up very quickly thereafter and love them! There's no other optometrist I trust more for all of my optometry needs. Thank you so much for all that you do!! I'll be back :) read more

Excellent service and staff! I would highly recommend this location! They have optimal frames as well!

So glad to be under the care of Dr. Chang! He gave me the most comprehensible eye exam I've ever had with a huge dollop of bedside manner. When I was curious about trying daily contacts, he went above and beyond to make sure that they would feel right for me, since they are typically thinner than monthlies. After the daily contact trial, I ultimately opted to go back to monthlies. There's a level of care I just can't get at a bigger chain. Instead of ordering online, I get my contacts from Dr. Chang's office. With the fair and competitive pricing, why not support Dr. Chang's practice? Rinna is an amazing front desk person. Some front desk people bark at you, but she is very professional and so soothing, like at an ASMR level. read more

Bradford Chang, O D - Office hours - Optometrists Near Me - San Francisco, California

Dr Chang is detail conscious and very knowledgeable. Prices are fair and service is top notch. Parking can be a challenge since it's in C-town. but worth the effort. read more

I came in because I needed to get a check up and get new contacts. Dr. Chang was very polite and welcoming. Throughout the appointment he would make conversation to get to know me better, I'm sure it also helps him make a better prescription for me. (Not really sure if that helps or not. haha) He did a great job of showing me some images of my eyes that he took as well as used an eye model to tell me what he was looking for and how parts of the eye would work. The equipment he used was also great. He took the pressures of my eyes without needing touch my eye ball. With one of his machines, it flashed a light (not too bad) and took an image of my eye sot that I didn't need to have my eyes dilated. That was a huge bonus since I drove there. I do recommend taking the bus. Parking was terrible over there. read more

I used to go to Dr Chang when I didn't have vision insurance (sad and sucks, doesn't it). Service is very fast if you have an appointment. Dr. Chang and his son, Bradford, are very nice. Some of the glasses frames are a bit dated (in a plastic weird way) but they do stock Calvin Klein and other designer frames. Office is kinda stuffy so you'll be sweating if you go on a hot day (no AC!). Oh yeah, this place is in C-Town. read more

Let me start off by saying, the last time I got my eyes properly checked was more than 10 years ago. Last year I was hospitalized for tearing both my corneas and was told to get an eye exam the following month after healing, but never did, so walking into this appointment I was very nervous. Luckily I was referred to Dr. Chang by my boss, so I trusted his opinion. WALKING IN: Right when I walked in I was greeted by the nice ladies who were working the front desk. They were very sweet and spoke English well and also answered all the questions I had. I filled out a simple form and I told them I didn't have insurance. The cost of an eye exam without it I believe was $55, which is an unbeatable price if you ask me! THE EXAM: When I met with Dr. Chang he was extremely kind, knowledgeable, and VERY thorough. He made sure I was comfortable and answered all the questions I had. Overall he was super patient and took his time to access my eyes, while explaining each test to me (what the tests were going to determine, how they are performed, what he was looking for, etc.). I've been to horrible doctors who just want your money, so that everything is rushed and they don't actually care about your well-being. With Dr. Chang I feel like he genuinely cares about his practice. GLASSES: After the exam I got my prescription and went around the office to pick out glasses. They have a great selection here. They have a whole wall (the orange one) with the most affordable selection and as you walk through there's higher brands like Nike, Puma, Bebe, Ray Ban, Gucci and many others. Basically, you can find glasses at any price point! I think majority of the ones I saw ranged from $110-180 for just the frames. I was told the actual lenses are about $55? I was interested in anti-glare and Dr. Chang informed me about that as well. In the end the nice receptionist measured my eyes, gave me my prescription and my first pair of prescription glasses are on the way! If you're thinking about getting glasses or contacts, COME HERE! Great staff and affordable prices! I will be coming back for all my eye needs! read more

Dr. Chang and his staff are top-notch. I found Dr. Chang to be extremely knowledgeable, detailed/thorough, patient, and friendly. The staff was also very friendly and helpful and they are observing very tight Covid-19 protocols. Highly recommended! read more

My sister and I have been going to Dr. Chang's since we were in school. Dr. Chang and Rinna are super nice, always great to see familiar faces! You'll be in great hands if you decide to visit read more

Amazing optometrist. Have been coming for many years to get my eyes checked. The eye testing for prescription was $55 which is reasonable. The entire process took 15-20 mins. read more

If you need a cheap optometrist for renewal of prescription glasses or contacts and you don't have insurance, then this place is perfect for a quick 10 minute exam for your glasses/contact lens prescription renewal. If you're looking for a more thorough exam and you have issues like glaucoma, stigmatism, eye problems, then shopping elsewhere might be best. Cheap so you get what you pay for. He doesn't carry any contact lens for you to try on or walk out with so be prepared to walk out still slightly blind. read more

A minor correction on their office hours: It is 10 to 1 PM, lunch from 1 to 2 and back to work from 2 to 5. They are now taking appointment so it is better to call ahead instead of just showing up. $29 eye exam for spec, $49 for contact. Dr. Bradford Change (Son) is very personable and will give it to you straight up. He won't try to talk you into buying eyeglasses or contact. btw: Clifford Chang (Father) retired in 2006. The cross street is Stockton. Take the 30 Stockton or 1 California it stop right down the street. read more

A Chinatown landmark! I've been going to Bradford & Clifford since Bradford was still a jr apprentice for his father. Prices can't be beat, service can't be matched. This place is so small and hidden, it's an absolute treasure when found. My first experience with them came when I was 16. Being excited to get my driver's license only to be turned away by the DMV because I failed the vision test, I didn't know where to turn. The frugal Chinese in my dad refused to let me go to some random Western optometrist and asked around. Lucky for me, one of his frugal Chinese friends knew Clifford! Selection isn't the biggest, but I'm all about service and value. If you already own a pair of glasses and need new lenses, or just need a simple and fast eye exam, this is the place to go! An absolute hidden gem! read more

What a great place! I called this afternoon and could be helped right away by Dr.(Bradford) Chang, who checked my eyes thoroughly and it doesn't take long. I moved from abroad recently to SF and needed new contact lenses. While other optometrists all seem to ask 110-120 dollars for the eye check and prescription, it only cost 65 dollars here. Dr. Chang as well as the receptionist were very friendly, helpful and patient. And good in what they do! I'll be back for sure next time I need to have contact lenses. read more

My experience at Dr. Chang's office was superb. The doctor went above and beyond my expectations and was very professional. Dr. Chang is very kind, patient, and guided me very clearly during my visit. I wish all doctors were this friendly and thorough. If you want a helpful, competent, respectful doctor, Dr. Bradford K Chang is your guy. I can now see (pun intended) why many previous Yelp reviewers have been going here for a long time or plan on going here for life (: read more

Dr. Chang is a very patient, thorough, and caring optometrist. He is probably the best optometrist I have ever gone to because the Wellness exam was so thorough yet efficient. We tried several different sample lenses to correct my prescription, and it was helpful because it wasn't through the big lens machine that you have to sit your chin on (I always fog it up). I was given a new, much needed eyeglass prescription, and got fitted for new monthly contact lenses. They had to order samples for my prescription since I have astigmatism and worse prescription than what I assume they had in stock. I came in to try them, and they work great. The bad: there are two front desk staff that I have interacted with. One of them is clearly very experienced and knows how insurance billing, scheduling, glasses inventory/orders work, and the other one must be in training or something. The first time I called to schedule my appointment, I am positive I spoke to the newer staff person. She mentioned over the phone that it was loud and it was hard to hear, but ultimately was able to schedule me the following Wednesday at 10:30am. When I came in for my scheduled appointment, the experienced lady at the front desk was there, and checked the schedule-- but I was not on the list. read more

Dr Chang and his staff are extremely helpful. I broke my glasses while on vacation and it would generally end up in a disaster. However, I called dr Chang's office and they immediately send over my most recent prescription, allowing me to get the lens fabricated on my vacation. Highly professional and helpful. Thank you dr chang and staff. read more

Dr. Chang is a wonderful optometrist, and very nice man. He and his assistants were very patient with me as I learned to put on contacts. I've been coming here for years. The glasses selection is limited, but there are some nice brands there as well. The prices are reasonable and cheaper than most optometrists would charge. I had a great experience here and would recommend him to others. He is very informative and knows what he's doing. read more

It's funny that I continue to receive compliments and questions about my old (and first!) glasses that I got from here (see picture in my profile), because the frame selection here is one of the saddest I've ever seen. Like Wendy H. mentioned, they do carry some designer frames, but not very many. Not very many at all. But if what Raven N. says is true (that you can bring in your own frames and get them filled for $50), then I would recommend you go here, because Dr. Bradford Chang, OD is a wonderful optometrist. If you're looking for more of a one-stop shop where you can still be seen by a great optometrist plus affordable and fashionable frames, then check out Crystal Clear Vision Center with Dr. Theresa Chew, OD. read more

Sorry it's taken me so long to write this review. Joey at the front desk, she's super nice and very stylish. I've been going to Dr. Bradford Chang for as long as I had glasses. Just about a year ago, I started to get VSP insurance and I love it because my lenses, only cost me my co-pay which is only $20. But even when I didn't have insurance, Dr, Chang's eye check up fees are very reasonable. $45 per visit. And the frames are also within budget. He checks my eyes and is very patient when I have questions and concerns. Excellent at what he does since he's been doing this for over 20 years. Book an appointment, it's just courtesy. read more

1. Minimal wait 2. Friendly and attentive receptionists 3. Dr. Chang is respectful of your time and is efficient and thorough to deliver quality and excellent service. 4. Sufficient selection of different frames for all walks of life. 5. Stellar service all-around! They've got a customer for life! read more

I've been using the Dr Changs since middle school some 30+ years ago. Since HS, as bad as my vision is, it has stayed the same, so twice a year I get new contacts and every few year I would have an exam. Bradford is patient and does a great job. I DO miss the old receptionist that was there for decades. read more

This is cheapest place that you can find in Chinatown for prescription contact lens and glasses. I love coming to here because they only charge me $10 (after rebates) for a year of supply of brand name soft contact lens. This is unbeatable as I have compared with other optometrists I had over the years. Other ODs would charge $100 or so for the same thing. The only setback is their inflexible office hour. Other than that I am very happy about their service. read more

This whole experience was wonderful! It was easy, quick and I learned a lot about my eye health. He asks questions about your daily life so he can understand how your eyes work and how you can optimize your vision for your lifestyle. Super informative and relieving experience. Thank you! read more

Hello, Yelpers. Thanks for taking the time to read my Yelp review on Dr. Bradford K. Chang, OD. I had a great experience with Dr. Chang, OD, and his staff. He was very thorough in examining my eyes and recommending the best lenses and eyewear suited for my visual needs. He was patient and explained his thoughts in a manner by which I could easily understand. His staff is knowledgeable in fitting the best frames for me that were both functional and fashionable. For these reasons, I rate him with five stars. Thanks Dr. Chang, OD and to your staff for caring for my eyes and optical needs. /s/ Irene Faustino read more

On recommendation of someone I trust, I visited Dr Chang for my contact lens prescription. It was a great experience. Dr. Chang carefully explained what I needed and advised products I should avoid. He asked many thoughtful questions regarding how I use my lenses. Reasonably priced too for a comprehensive eye test, including health and checking pressures, etc. Overall, a stress free experience. read more

YES!!!...5 stars...:) I have been coming here for almost 7years(wow, i am also surprised,i thought it was only 4 yrs or so)... I have never had a thought about changing my eye doctor after seeing Dr.Chang...every time, it takes me long time to get there since i live in East Bay but it cannot stop me going all the way down to SF Chinatown to see Dr.Chang...:D he is super nice and always able to provide you very helpful information regarding your eye issues.. besides that, the front desk ladies are super nice too...they also have great memorization...they remember my name every time I step in... in all, I just want to say that, if you really want something good for your eyes, you will never regret seeing Dr.Chang... read more

Dr. Bradford Chang is a great optometrist to visit to get your eyes checked out as well as ordering all kinds of eyewears. Any questions you have, he will have answers to. read more

This is the most HORRIBLE eye exam experience I ever had. The receptionist had an awful attitude when I found the doctor wrote the wrong degrees on my glass prescription. When I questioned the accuracy of the degrees, the receptionist got pissed off, she charged my debit card and yelled "get out"!!!! This is incredible... Never ever go back there again!! HORRIBLE experience!!! And they even wrote my name wrong on the proscription that's how little they care about customers. read more

I was referred to Dr. Chang by a friend from work around 6 years ago. I had an eye exam on Thursday, so I thought I thought I'd share my personal experience. Before being a patient of Dr. Chang, my prescription and eye site was getting worse every year. I also had headaches and tired eyes. A friend of mine suspected that my then current optometrist was giving me incorrect prescriptions, so I asked some work colleagues who they used for their eye exams in SF. That's when I was referred to Dr. Chang. On my first visit, Dr. Chang gave me a new prescription and a number of tips to relieve my eye strain. As a Hong Kong native who is not 100% comfortable speaking English, Dr. Chang took his time to make sure that I understood everything completely, and even spoke in Cantonese a couple of time just to make sure. He was very patient. His English is perfect so I'm sure it's his first language, but I was surprised to hear him speak Mandarin to other patients too. Since that first visit 6 years ago, my prescription has changed slightly only once and I no longer have any headaches. In addition, I'm paying much less for my contacts compared to my previous optometrist and even purchased a couple of prescription frames and Ray Ban sunglasses for less than a major eye glasses chain at the mall. I'm always looking to save $ to put towards more shoes and clothes. I made the mistake of not calling to schedule an appointment the first time and had to wait 10 minutes, but now I know I just need to call. Ever since, I've been in and out of there in plenty of time during my lunch break from work. As the majority of the other reviews have said, Dr. Chang is a great optometrist. Someone I can trust with my eyesight. Over the years, I have referred a number of people to him and they have also been very pleased with his thoroughness, advice and great prices. I have a feeling that the person that did the bad reviews a few days ago is probably a competitor in SF, maybe my previous optometrist. Hehe. The fact the 2 bad reviews each only have 1 submitted yelp review, no photo and are done within a couple of days makes it pretty obvious it's a fake. read more

Dr. Chang is awesome! I've been seeing him for a number of years. Does NOT upsell you and has reasonably priced frames. For example, he offered to polish my gas permeable lenses instead of instantly recommending I order a new pair. Very kind and accurate too. read more

I highly recommend never going there! First, I found out that although Dr. Bradford Chang is a VSP doctor, he doesn't do what's required of him. He was supposed to check your eyes for any health problems, etc.. he did not do any of those things. Second, I gave them my old glasses to replace the lens. It took them 2 months before I got them back! in fact, I gave it to them in the beginning of July and I just got them at the end of August! they told me it would only take 2 weeks..I called and they kept telling me the same old thing..it's not in yet...a month later, they tell me it's in the lab.. funny thing is, they say they'll call me when it's it.. but, of course never do.. oh, in case you're wondering..I was doing nothing special to my lens..just plain old plastic! no reason why it should have taken so long! I'm never going back there again! read more

A friend of mine recommended Dr. Chang after I told her about the outrageous price I paid last year for my eye exam and glasses. I was a bit skeptical at first when she told me it was in SF Chinatown because I instantly envisioned a run-down whole in the wall that sacrificed a quality exam and service for price, but my friend has never given me a bad recommendation so when I needed to get a new pair of frames, I thought I'd give Dr. Chang a try. When I called his office, I was pleasantly surprised to hear a woman's voice that was very professional and spoke perfect English. On the day of my appointment, I had to park in the public garage because I couldn't find street parking, which was fine because I made plans on meeting a buddy for lunch in Chinatown after my appointment. The building from the outside was what I expected, so I was getting a bit nervous, but when I got into Dr. Chang's office, I was surprised at how nice and modern it was. I was greeted by an Asian woman who introduced herself and asked me if I was Jonathan. I was shocked that she greeted me by name. She asked me to have a seat or take a look around (there were frames all over the walls to look at) and that Dr. Chang was just finishing up with a patient and that I'd be next. I believe they cater to both Chinese and English speaking customers, because there were 2 other people in there and she started speaking Cantonese (it could have been Mandarin) to both of them. After a few minutes, Dr. Brad Chang (I think Clifford is his brother) and a patient came out of his examination room speaking English, but quickly changed to Cantonese (I think) when he greeted and started speaking to the other 2 people in the waiting area. Dr. Chang was not the old guy wearing Coke bottle glasses with a heavy accent I couldn't understand that I thought he'd be. He was actually probably in his 40's and spoke English perfectly. The eye exam went very smoothly and was lot more comprehensive than the expensive optometrist that I used to go to. Even though there were other people waiting to see him, I didn't feel rushed. I started to worry that this was going to be more expensive than what my friend had told me, but when it was time to pay, it was much less than I expected. Dr. Chang's office has a great collection of frames and even those were less than I expected. Since my last visit 3 months ago, I have referred 2 of my friends to Dr. Chang and both of them were also very pleased with the service and price. I just hope he doesn't get too popular and move because I love having lunch in Chinatown after getting my eyes checked. read more

This really deserve ZERO stars but there's no such thing on Yelp.... The service here used to be so good. It has definitely changed after Dr. Chang hired the new front desk assistants. They always seem in a rush and never want to answer your questions or help you. Plus they're also careless. I called to reorder lenses since I was running out of contact lenses. They ordered the wrong one for me and also charged me $60 instead of charging it to my insurance which I SPECIFICALLY told them to do (I had my dad go pick it up since he works in Ctown). I had to go all the way back to Chinatown to return the lenses and to get my money back. They gave me some crap about how I cannot get my $60 back that day, that they do not give cash back to patients. Okay. I'll accept that. So I told them to mail me the check to my home address and it took me about a month to get it. I had to call in several times to remind them to send me the check. As for the re-ordering, it was a PAIN-IN-THE-ASS!! I went on a Wednesday to return the mis-ordered lenses and was told they'll have my correct lenses in by the following Monday. I asked them several times to make sure if I would definitely have the lenses in my hands by next Friday since my lenses were starting to get dried and irrirating. Gave them a few days. Called in on Wednesday at 3pm to see if they arrived. They were SOOO busy they said they'll call me back in 10 minutes but never did. Then Thursday. Then Friday. I was told it would not arrive till after the the holiday (on Tuesday). WTF?!! By then I was pissed-off since I was wearing contact lenses that irrirated my eyes. Several days in irrirating lenses I can handle but not for more than a week!! So I told them to write me my prescription and I'll order the lenses from Costco. Told my mom to pick it up since she was in Ctown grocery shopping. Mom got home and we were ready to head to Costco. I called Costco to check if they had my prescription and sure they did... but right before I hung up, they asked when the prescription expired. And guess what?!! It did expired!!! Shouldn't the assistant have told me over the phone that the prescription was expired when she was checking the information and writing it?!!! Or at least when she handed the prescription to my mom?!!! I had to call my last resort, Dr. Norman Wong who is my neighborhood but services are expensive. Got new lenses that afternoon. YIPPIE!!! Finally I can see!! As for trying to get the money back afterwards... I called in a week after I returned the lenses and they still have not mailed the check. I finally got the check today. To my surprise, they wrote the wrong name. Instead of tearing up the check and writing a brand new one, they crossed out the wrong name and wrote my name. Ugh.. VERY professional guys! Will never come here again after this UNSATISFYING incident. Too much stress. read more