friendly staff very professional. nice environment. short to no wait time when u go in for your…read moreappointment.

These people are so nice and down to earth. They explain everything to me and I act like I…read moreunderstand. My last procedure I didn't feel any pain at all. This is definitely my dentist office forever.

This is on behalf of my 80 year old mom. She had them do dentures with the magnetic implants a few…read moreyears back. This past summer She went to them again to have them re-lined due to a lose fit. After setting them in place with the mold material, they became stuck in her mouth. the Dentist attempt to pull and pry them out until the pain became far too much for. spent a week without being able to remove them and recovering from the pain. went back for second visit and again the dentist could remove the dentures from her mouth and again put her in extreme pain. 3rd visit they finally were able to remove the dentures and clean out the material they use to form the reline fit. She came back home and never did have the fit corrected. she's 81 yrs old at the time. the still charged her $688. Dentures not fixed, and putting an 81 yr old lady through crazy pain, anxiety and distress. We have since moved out of state for family and home where that is ADA so we can take care of her. When called to split the bill in 2 payments they were upset. After relaying the issues with the failed procedure, continued to ask for her to come back in. 1st, after that torture why would anyone go back for more? 2nd informed them several times during the call that we are now out of state and nowhere close enough to go back anyway. ( still intending to pay the bill ) Even after telling them we would be paying the bill, the were rude and unapologetic. I assume they thought we were just trying to get out of paying a bill. Maybe they should have checked the record of the visits and issues. How can anyone do such lousy work, never complete the work the work, put an 81 year old mobility challenged lady through that much pain, and then not only charge nearly $700 for the pleasure of their company, but also get rude over the billing?

THE BEST DENTAL OFFICE EVER! The front desk is so kind and great at their job. The dentist have…read moregreat bedside manners.

We have been patients for several years now and are always cared for and treated like family. Katie…read moreat the front desk to Shannon & Stacy at check out along with, Aileen and of course Dr. Taylor all set a standard of excellence. We appreciate you very much. Scott & Kelly Siperko

I can review Heidi, my dental hygienist so far. I am beyond scared of dental procedures. Heidi made…read moreme so comfortable! She did find a spot on my roof of my mouth, during her cancer screening, so I will have to postpone my dental work, until see an oral surgeon. I will give Heidi 5 stars

Good enough at dental work, but both my spouse and I have repeatedly and consistently had long…read morewaits in the chair to have him do his check after routine cleanings, or to find he didn't get to the office on time because he is pre-occupied with his appearance on a local political radio show. Most of all, I find his conduct increasingly unprofessional - listening to his political lecturing and opinions while in the chair with his hands in my mouth. Leaving this practice as I can't continue to take both the disregard for my time and his political soap-boxing.

I went to Dr Stanbery's office for a cleaning and everyone was so friendly, the office is gorgeous…read moreand I felt really comfortable there. I will definitely be using them in the future.

Ocoee Dental Care was the best experience I have ever received at the dentist!!! Dr. Ta is an…read moreamazing guy who is really down to earth, and makes you feel comfortable and understand what is happening in your mouth. It is usually very intimidating to go to the dentist, but he gives an experience that really inspires you to take care of not just your teeth, but your health as a whole!!! He performs all procedures and does not make you go to specialist after you finally get comfortable with your dentist. He can do it all himself!!! You should definitely check Ocoee Dental Care out and trust Dr. Ta with your care!!!

My wife broke a large piece off of of one of her top front teeth while eating. We have dental…read moreinsurance through my employer, but like most dental insurance it sucks. I don't make much money as a paramedic. So, we knew we probably wouldn't have the money to pay up front for a bridge or cap or implant. My wife is too young to be missing a front tooth. So we did a Google search for a dentist who would take payments or finance the treatment. We found Aspen Dental. After making an appointment, I was researching the place. I found so many complaints online that I was honestly scared. So many people saying that they would try to sell us unnecessary treatments that would end up being thousands of dollars. But, we figured we didn't have much choice. We went and told them that we only wanted to fix that one tooth. They were pleasant and reassuring. They did the exam and the next day fixed her tooth. There was no pressure to buy anything else. After insurance it only cost us $67! Wow! I would recommend this dentist office to anyone in a similar situation for sure. Thank you Aspen Dental!!!;

The cost to remove 1 tooth was $558. Breakdown of Bill…read more Dentist walked in room for 2 minutes looked at tooth : $101.00 Dentist Pulling Tooth which was billed separately from his 2 minute interaction: $304 Packing tooth after extraction: $118 X ray. $35. They tried to do the 3d X-rays and I refused and asked that only the extracted tooth be X-rayed. The lady right next to X-ray machine threatened me that the dentist wouldn't see me without a full X-ray. The dentist and his assistant were wonderful and the procedure went great. Ridiculous pricing and people should know that when they are in such extreme pain that they will see you quickly but they will make a patient pay. My BILL is the basic cost of ONE EXTRACTION. $558.00.

Some of these reviewers must be talking about another Timothy Ray. I recently had my first…read moreappointment and found the staff to be friendly, joking among themselves and even included me in the back and forth. Check in was a breeze as I had no paperwork to balance on my lap and the assistant took care of everything with a few questions. The hygienist took the time to explain each step and did a through job of x-rays and cleaning, always sensitive to my needs and comfort. Dr. Ray took the time to go over my situation and made excellent recommendations for my own home dental practices. He knew what to recommend because he took the time to learn about me and I appreciated that. While Dr. Ray's office is equipped to handle quite a few procedures, I never felt pressured to do more or spend more, but I now know my options and will have more work done in the near future. I definitely rate my experience as 5 star.

All the ladies are so sweet and great at their jobs, i especially want to give a shout out to…read moreKelly, Jessica, Whitney and Kaitlyn.

Trying to get a partial Have been trying for 3 months…read more Delays every step Was not told about all charges involved in getting a partial from them. Was hit with a $1500 charge without being told upfront. Partial had to go back to the Lab 2 times for correction. Should have stayed at Aspen.

I did have some work done and the staff and dentist were courteous and I have not complaints…read more However, I need my dental care done on Fridays as I am a professional and need that consideration, so I had to cancel. The complaint that I have is that I requested all of my dental records, and for several times, even though I gave my correct email address, I failed to obtain the records. On the third call request, I gave them a different email address and it took a while but I eventually obtained them. My wife had no problem obtaining hers. HOWEVER, and this is a big problem. I received only the xrays. They have records of all of the work done, the drugs used, and would have numerous notes, but I did not receive those. I wonder why I cannot get all of my records. After all, those records are important ones and leaves me wondering why they will not send them. I think at this point, I don't trust them and may need to subpoena them.

First impression is not good. I called to make a new patient appointment. I was told to text my…read moreinsurance card to their number. I tried twice and it got rejected both times. I then got a terse email telling me to submit it two days before my appointment or I would be responsible for all cost. I emailed it. Then I got a follow up email that they only received the back and that I need to resend the front. Upon arrival in the office, I was asked to sign the forms I submitted as a new patient, but they couldn't or wouldn't show me what I was actually signing on the electronic pad. The receptionist said "maybe I should get someone else to help you. You can take a seat". 20 minutes later, apparently I'm still in time out. Three people that arrived after me have been taken back. I just asked if I was still in time out. The other person in the reception area looked confused and the original one told me very rudely that she was waiting on someone else who could help me. She was the only one who knew how to do it. I said why don't you just cancel my appointment, to which she replied that is probably for the best. I will be looking elsewhere for my dental care.

My husband took off PTO for his 8am appointment today, showed up and the doors were locked and…read morelights were off. He stayed for around 20 minutes and no staff came in and the door remained locked. This wasn't an error on our end, appointment text reminders stated this specific date at 8am, yet no one showed up even after 8am. Called in later at 10am to see if he could be seen at another time today since they missed his appointment, he couldn't be seen today and he would have to reschedule for another day, no exceptions. Lucky for us Cleveland, is chock full of dentists so we'll be going somewhere else where staff actually shows up on time for their patients appointments.