Went in with an AC issue. They got me in the same day and were done before closing. They kept it…read moresimple and cheap. Good old school shop.

First of all, customer service is absolutely terrible. The owner, Preston, is a first class douche…read morebag. He proceeded to call me an idiot and uneducated when I confronted him about him charging me for something that they didn't fix, and in fact made the problem worse. Then, he got offended when I took my truck to a different, more reputable shop. DO NOT TAKE VEHICLES HERE!!! Allstar was very sloppy and cut corners. I recommend Mark's Transmissions. They are 100% more affordable and have better customer service.

Excellent hail damage repair with PDR (paintless dent repair) for my vehicle. This company has…read moreconducted themselves in the most professional level I have every seen. Nothing but a pure pleasure working with this company. The quality and level of customer service has been amazing. As an independent contractor, I appreciate the excellent customer service, communication, and top quality repairs. JBrothers will be my go to company for anything needed for my vehicle in the future. I give my highest recommendation to use this company for your vehicle repair needs!

Some comments are in error by Lowell O. There was never an explanation to me the the roof of my…read morecar needed to be replaced. Never. Therefore, I also did not chose to have it repaired instead of replaced. That makes no sense as the quote was for the repairs however they are to be done. Of course I would want the top to be replaced if necessary. It also was Never explained to me that without replacement it would not look new - conversation absolutely NEVER happened. Yes, minor scratches that Collision Center caused were buffed out. The major deep scratches on my door that CC caused were not buffed out because the shop scratched too deep. It was Collision Center choice to not replace the roof of my car and Collision Center choice to not repair the damage to my door that occurred at their shop.

Unfortunately my brand new 2023 F-150 with just 3,000 miles was recently rear-ended. It pushed in…read morethe bumper and back driver-side fender well needed replacing. I went by a few body shops for estimates and was rushed through. They seemed to not care if i did business there or not. I stopped by Collision Center of Lubbock and one of the adjusters there did a very accurate detailed description of the work they would perform. She printed out the estimate and walked me through the whole process. At that point i was so impressed that i told her to order the parts and move ahead with the repair. My truck was there about three weeks. It took a lot of work to take off the box and do it back to factory specifications. The GM (Daniel) and owner (Lowell) both made sure that the truck was to my 100% satisfaction. When i picked it up it looked better than off the showroom floor. These are fine people that did me right.

Arty always does a great job! I have never left this shop disappointed. Recommend this place to…read moreanyone looking to avoid the hassle of a dealership shop.

Arty and the team have always been incredibly responsive, professional, and helpful with…read moremaintenance and repair needs of our family's vehicles. Only shop we go to in the Panhandle.

Place is trash doesn't answer the phone doesn't care to try to give updates doesn't put an extra…read moreeffort in at all and takes forever no rush for them no customer service DONT GO HERE !

These guys are great. They worked on my Jeep GC ECO Diesel (with the Italian engine). They fitted…read moreme into their schedule as we are on a road trip and were stuck in ann RV park. Had the work done in a day. Reasonable price. Good communication. Strongly recommended. I usually only let authorized dealers work on this engine but the local dealers had such awful reviews I did not want them to touch it!

I took my car in to have the AC replaced a few years ago. They were fast and friendly and cheaper…read morethan everywhere else. Now, I have a new (to me) used car with major issues going on and I can't even get them to get me in to look at it. I took it weeks ago and they just told me, rudely, that they were booked out for 2-3 weeks and that they couldn't even look at it until then. Then the guy told me that diagnostics were $120 per hour in a very condescending tone like he assumed I couldn't afford it. (Mind you, they didn't charge anything to diagnose the AC problem last time.) In any case, I agreed that that was all fine and they said they'd call me. Here we are, a month later, and nobody ever called me. If they're too busy and too rude to help a return customer who already spent $1,300+ with them, how do you think they'll treat a brand new customer? Avoid this place at all costs!

Steven and his team at H88 Auto are very professional and knowledgeable when it comes to servicing…read moreyour vehicle, whether it be something as simple as an oil change, or more in-depth as an engine replacement. I have been to a few other shops around Lubbock that just didn't live up to their expectations, but the same could not be said about Steven. In this day and age, it isn't easy finding an honest mechanic that won't give you the run-around, but H88 Auto is a diamond in the rough. I would not hesitate to send my family or friends there, and I know I will be back for more!

Went in for an inspection on my car had a burned out third brake light. They told me they didn't…read morehave the correct bulb to replace it so I went to Hyundai dealership and got the crack bulb went back the next day. He told me that he couldn't get to work because Power to the brake light wasn't connected. Told him that I could come back next day cause I was on my way to work came in the next day. They put the new bulb in connected the power supply to the lightbulb and then I was expecting just to pay for my inspection, but they charge me $65 to connect the power supply when when I brought in in two days before when he when he told me to get the light, the correct lightbulb form bulb was burnt out so there was power to lightbulb, but they said they did not unconnected the power. They implied that I must've had somebody work on it before which I didn't so I feel like they would not take responsibility for their actions. They're just there to make money off you not to do right by the customer so I will no longer be going there for any kind of car care.

I rarely leave reviews but Scott's is the ONLY place in Lubbock to take cars. They're willing to…read morework on just about anything, are highly professional, do a fantastic job, and treat customers very fairly. The don't try to throw in more repairs than needed. Very good people, give them a try... you wont be disappointed!

I got work done on my car a few months ago. I got sideswiped and wasn't sure if the damage would be…read morefixable. Aaron kept in contact with me after my estimate and the people there did a good job on my car. The office staff was really friendly too. I highly recommend them.

Honestly, I never leave reviews unless it's either really bad or really good…read more They get top billing from me because they had a loaner car, a lot of the other places don't have that service, but when I got my vehicle back, it was even in better shape than I expected it. It's not only they completely took care of the hail damage and the minimal paint damage that was expected, but they went over and above by leaving my car interior better than I left it, I thought they put some detail work in there that they certainly we're not obligated to.