false advertising, dark and dank,…read more no office or reception no one around very strange place doors were locked, with no clear entrance identifiable i refuse to live there and the company refuses to contact me or return my deposit and first month's rent​

The staff is very friendly. The room was nicely decorated and very clean. I will recommend this…read moremotel to all my friends.

New Florence, Missouri…read more Nice place. We think it must be very hard to find quality workers in this town, really an intersection/ stop on the road with a couple of truck stops. Very nice owners, one pet ok with $20 deposit. Clean, but could be cleaner. We think this has more to do with the caliber of guest than management.

This place is pretty affordable ($75 for the night including fees and taxes) and offers large…read morerooms, pet friendly rooms, clean areas, large pet areas, super friendly staff, and a nice comfy clean linen type smell to the place. There's lots of parking and the parking lot itself isn't covered in potholes like most places we've been to in the area. My only complaints are that there is a broken dresser, the lamp shades are damaged, the door is slow to close, the light at the sink is out, the light in the bathroom is broken, and the rooms are overall pretty outdated with the decoration. The staff are SO friendly! It's been a pleasant experience from them all and they were super nice to our dogs. The staff really have made my husband and I feel at home and completely comfortable here.

We decided last minute to take an overnight trip to Hermann, Mo. Everything was booked up but I…read morefound this place off of I-70 at the Hermann exit . We are pleasantly surprised at the value. No extras like a pool or gym but it is very clean and appears newly updated. Will see how breakfast is but there is also a McD's across the street.

Just had one of the worst experiences with this place got up charged 100$ for a "cleaning fee" the…read moreroom wasn't dirty I made sure of it I do a lot of traveling all over and have never had this happen to me they said the room smelled like smoke I don't even smoke absolutely so rude when I contacted them about this they even cursed at me just want to make everyone aware before booking a reservation you may get up charged also the grounds were absolutely disgusting empty beer cans everywhere trash all over the place is smelled horrible just a heads up

I haven't stayed in a motel in decades. This is close to Herman and made me happy for the…read morefollowing reasons: - clean - friendly staff - safe - comfortable I would stay here again. It's cheaper than staying in Hermann.

For what I had expected after reading some other reviews, I thought it was quite nice. We had clean…read moreand comfortable rooms. It is run by a nice man and his wife who were very friendly and accommodating. The small breakfast was enough for the kids for the morning, and a bagel and hot coffee did me fine. If you're expecting the Ritz, don't go here....I'm a bit less pretentious. Cheers.

Almost gave this place a one star, but to be honest I did not see any bugs or visible signs of…read moremold. The front desk attendant was friendly. Rooms felt incredibly sticky, as they air condition the rooms but not the rest of the hotel. I imagine there's a lot of mold there, but as I said before, it was not visible. Very dated and uncomfortable. Stayed for one night with two dogs. I understand the cost of modernizing all of the rooms, but a lot could be done with temperature control, air flow and a deep cleaning. Hotel offered free WiFi, and the password was provided. When I went to connect my phone to WiFi, no password was required. Suspicious and insecure.

Hermann Hill was good, but not great. I can see why this is a spot where couples come to connect…read more We stayed in the rooms that were attached to check in so my ranking only based on that room and facility. Check in was easy and the view on the hill would be nice if not rainy and can't imagine what a great sunny day would be like (probably very pretty!). They do have a 3 mile walking trail but if you try it you need to grab the map first or you'll think you're heading to a private road. We turned back without a map thinking we went the wrong way - rookie mistake but wish we would have been told to grab a map prior to heading out. Or be handed one as newbies... The owner I believe lives in the facility as well, and it was Easter weekend. He was talkative first night upon check in and did stop by outside to chat. The waterfall was not working and he said maybe he'd get it working by the time we left. Not a big deal, but never did turn on. It was odd that his family lived there or was visiting for Easter so we did feel a little like intruders over the weekend. Room: was freezing cold, and first night the heat was not working well. We did have a fireplace in the room but the unit to use for heat was not working no matter what we tried even with staff assistance. The bathroom was freezing and we had to use a space heater to try to warm it. We did complain the second night and nothing was fixed as owner was having Easter dinner upstairs with his family. Hot Tub: clean, small and perfect for 2 people. Made the trip. Didn't use the small table fire pit. They don't tell you that they drop off deserts at night and the next morning we woke up with melted ice cream outside the room. Communication breakdown. Coffee was folders, nothing great but did have a selection of offerings for breakfast time. Staff workers were amazing - kind and super friendly given that it was Easter weekend. You can tell they do try to give you the best experience. The staff hired here were amazing and friendly. Games are available for the rainy days. TV has most steaming services, rooms a tad older look. Somethings not functioning - like the sound machine, TV being finicky, and heat in room. We probably will not choose this room. Would rather stay at the rooms that are on the river and try that route next time!

Stumbled into this for a one night stay (will be back next time for multiple nights). Traveling is…read moreone of our hobbies and we can say this is one of the most equipped, clean, quality, quiet vibe and best place we have stayed definately in the state of Missouri. We had appetizers and champagne ordered and waiting on us in our unit. Had both hot tub inside & outside overlooking town.

My wife and I stayed here on our Katy Trail trip. We had the Cycle Suite, which is a room with an…read moreexterior entrance separate from the hotel. The room is super cute, complete with mini fridge and wet bar. The room comes with two complimentary drinks from the bar and free breakfast in the morning. It was really fun staying here and I would recommend to anyone riding.

Stayed in Hermann for my birthday weekend at the Crown Suites, what a quaint little hotel! We were…read morehitting the wineries and ended up at the Crown Suites as they had live music and ended the night there (A fantastic full bar in the basement!). The room was done up to look "antiquey", with lots of cool old decor....though the room had all the modern things you would need! We got up in the morning and had a wonderful full breakfast that was included with our room! An excellent place to stay as this is in a central spot, easy to get to, with the trolley and transportation available. We will be coming back!

We just celebrated the nuptials of my daughter Ally & her fiance' Shae , the Staff & Event…read moreCoordinator Skyler did a fantastic job! The food was delicious last night; Ally chose to have Chicken & Waffles, plus Biscuits & Gravy! Thank you so much for helping make such wonderful memories of their big day!

FIVE STAR SERVICE AT SUCH AN AFFORDABLE PRICE! My mom and I came to Cedar Creek for a weekend…read moregetaway.The entire staff (especially the ROCKSTAR Stephanie) were kind and helpful and welcoming. There is so much to do there, between swimming, hiking, golfing, and fishing -- or even just relaxing by the pool with a great book. The rooms are immaculately clean and so comfortable; the beds are like actually sleeping on a cloud. Make sure you get a golf cart. It's the perfect addition to exploring the grounds and making you feel fancy dancy along the way. The complimentary breakfast was delicious and perfect to enjoy on the massive sundeck at Town Hall. We were so sad to leave, and I am already planning my next trip back.

We stayed for two nights in the Mozart Suite, one of the off-site guest suites owned by Inn at…read moreHermanoff. While the suite itself was visually beautiful, the décor was charming, and the bathroom with its clawfoot tub was absolutely lovely, almost everything else about our stay was unfortunately disappointing. The biggest issue was the lack of comfort and quiet. The bed was very uncomfortable, making it difficult to get a good night's sleep. On top of that, the building is extremely loud. You can hear every sound from the other suites, including when guests use the restroom. Both nights, we were woken up by people coming in late, loud, and clearly intoxicated. On the second night, we had the added "bonus" of listening to a woman vomiting until around 4 a.m. while her husband yelled at her. None of this was the Inn's fault directly, but the lack of sound insulation made it impossible to rest. The amenities added to the frustration. Neither the WiFi nor the TV worked at any point during our stay. We reported this and were told staff were working on it, but nothing was ever fixed and no apology, discount, or accommodation was offered, despite the room costing over $500 for two nights. Finally, the complimentary breakfast was extremely underwhelming. The food was bland and forgettable, and the coffee was honestly terrible. Given the price point and reputation of Inn at Hermannoff, we expected something far better. Overall, this stay was a major disappointment. There are far better options in Hermann, and we would strongly recommend staying at Hermann Crown instead. Our experience there has consistently been much more comfortable, quiet, and enjoyable.

Stayed in the Hope Suite for a few days. What a nice room with great old school flare but with some…read moremodern touch's (great tub). Check-in was easy with good explanation on everything we needed for our stay. Free breakfast on Saturday was exactly what we needed to start the day. The location was great for getting to/from restaurants, shops and drinking establishments. Would definitely stay here again.