Would not make an appointment with my husband face-to-face. Rarely in office. No secretary today…read more My husband made two trips to make an appointment. Morning and afternoon. Waste of time, gas and money. (Answeing machine, no secretary and rude when you catch him on line.) I would suggest a professional pyshicaratrist. His office is unorganized and he is obviously prejudice. He walked into his office and left my husband hanging all while there was one man that had been waiting over an hour! Lying; A secretary said he doesn't want to see you over voice message. He called me and said his schedule is wide open. (Perhaps for some.) Their job is to help not to add more stress! Don't waste your time. Would you seek help from him? !!!

Dr. Zafranis office experience is very welcoming and comfortable…read more His psychiatric care and quality of sessions are far more than I expected in seeking therapy.

i have been off & on in pali momi since it ooened. on 8/08/2023, (the sad day of the maui firrst…read more the ems personnelbrought me to the er as i had been unconcious from a stroke. in the pali momi hospital in aiea, hi. there i met an awsome set of dotors. first i remeber dr. mark park, er specialist, then i found out i eould need ti have a peg-tube put in the next morning fir feelding me, i then met, dr. maria ver, also a pulminologidt(?), both woman dr.'s were so comfortimg & reassuring to a super frightened ilder woman!! i would revommend dr. baker, dr. ver were my team during thst time, i need ti have cilin surgery, so dr. ver will will be doing colon surgery on my sigmoid colon in dec., 2025.these drs. are the kindest, most qualified dr'syou eill ever find around hawauu! i feel god totally in whatever they need to do for me, i am so very blessed, i was in er two wks. ago w:this terribly painful diverticulitis, it is so painful & there eas the awedome dr. park, the bike dr. google to learn whst all this manu does!thank you si much for saving me,. i sm so blessed $ grateful for gid putting them in my life!! much love always - mrs. linda c. shinsato

Dr. Maria Ver and her staff is the Best Leading Weight Management Team in Hawaii. I've been on a…read morelot of plans. In a little less than 2 years I have lost 80 lbs. and have maintained my goal weight without stress. I sought Dr. Ver out in the summer of 2020 because of a knee issue. The doctors wouldn't do knee surgery because I was too young. I couldn't loose weight because I couldn't exercise due to towm AcL & MCL. Painful Dr. ver abs her staff helped me look at eating to live. Not living to eat. I saw a nutritionist, psychiatrist and a doctor who provided exercises that I could complete in my current condition. Helping me decided on the GSL was a no brained. Eventually I was switched to the RNY. Best decision I ever made hands down. I can now Hike, Run, Jog, Swim, Paddle-board. I can do so much more without the use of my old inhaler. I never had knee surgery. Hello , my knees are completely healed! I thank God for putting Dr. Ver in my life. She truly cares about your whole health. Pre-pandemic, She and her patients would walk every 1st Saturday of the month in Koolina. It was really nice seeing everyone and taking story, sharing meal plans and recipes. It will be nice to start this again. If you're truly serious about a lifestyle change. That is what it is...Call Dr. Maria Ver's office located in the Pali Momi Hospital. She's the one I'd recommend hands down!

Petty office staff, and Doctors. After the DOCTOR No-Showed to the scheduled appointment, they…read morerefused to even prescribe me an emergency refill after knowing I was totally out. If you miss an appointment by a minute, they are already billing you and punishing you by withholding medication you physically need. After complaining about HIS NO SHOW, the office staff hung up on me. Since then they fully cancelled the prescription without a word to me. I've also gone weeks without ANY response to see a therapist. If you need real help, avoid this place at all costs. During therapy, the office would constantly interrupt the session , he would even leave the room!!!! They will cause more stress for you. I treat my customers better than this, and I work in retail sales. How can you call this Medical "CARE". Absolutely ridiculous... I have receipts too. What I should do, is release them onto social media and let the public decide. Like I said, avoid this place at all costs. It took me 10 years to finally gather the courage to seek therapy again, and now I'm literally worse off than when I started BECAUSE OF THIS PLACE, and now I'm having withdrawals because they refuse to take accountability. Mahalo Fields Psychiatric Enablers Update... they dropped me as a patient due to "abusive behavior towards office staff" over the phone newsflash , I removed myself because you are incapable of helping me or anyone from what I've seen. This is also after requesting to speak to a supervisor numerous times for multiple incidents through email, spruce, phone call, with absolutely ZERO response, literally ghosted. So here we are, I'm the abuser......Train your office staff to be better, someone's lying, and it isn't me. Your the abusers, I can prove it. Especially that sassy condescending boy that took my last call who couldn't handle the fact that his Dr. was a no show and wouldn't give me his name and then hung up on me. If anyone out there has any legal advice, or where I can file a complaint, please add a review. ACCOUNTABILITY is what I'm looking for. So today, someone scheduled an appointment without my consent, a day after telling me they will no longer be able to treat me. Are you guys ok? Is this Damage control? Someone also left a message today 4/7, to see how I was doing This is the first time they ever called me to see how I was doing. EVER. Are you serious???!!! I am deathly afraid to talk to Any of you, we are talking about my mental health here. Why would I I guess this is what I get for serving in combat at 19 years old in OIF 1 with 2nd Light Armored Reconnaissance Battalion, 2nd Marine Division, sitting in a turret on a 50 Cal. for over 500 MILES , no sleep through the desert, all the way to Saddam's hometown of Tikrit, where he was captured. Which they also know about me. I don't get how you pour your heart out to these people, just to have them disregard it all. It's hurtful, disgusting, and a serious punch to the gut. One of the Doctors is also a Veteran! Which is significantly damaging to my mental health. I feel betrayed among a plethora of negative emotions. Absolutely no one deserves this type of treatment, ESPECIALLY from a Pyschiatric/Therapy Group that you are literally paying. You should get penalized for no showing, it's your JOB. I don't have to see you if I don't want to. Maybe we don't want to sometimes, we are obviously seeing you because we have mental issues. Don't take it personal when we no show, you're already getting free money when we miss an appointment. Ever heard of Compassion? Again, IT'S YOUR JOB, we are the ones giving you money and taking times out of our lives. Put your office staff through proper training or something. You're a Pychiatric Consultant!! Learn how to talk to people without an attitude, you are a reflection of your provider. If you can't handle the energy YOU put out, and just hang up on patients, and claim abuse, you should look for another job. Accept when you're wrong, and take responsibility. You're going to be alright, it's ok to admit when you're wrong.

For my first review of 2025, I have to give a solid 5 stars for Fields Psychatric Consultants. I…read moresee Dave Fields and he's a nurse practioner. He provides amazing care, spends time with you to really understand how you're doing. He has offices in Waikiki, downtown, and Mililani so lots of options if you're wanting in person. He also does virtual appointments too. It's really easy to get appointments as well - He works weekends and evenings which is super convenient. I appreciate how kind and empathetic he is. If you are looking for therapy or medication management go see Dave Fields ! He's one of the few providers who actually cares.

I just got out of the hospital and everything was in order. The caseworker had set me up with Aja…read more When I got out, I had an appointment and I saw her. In the first Zoom meeting, I kept telling her about what's going on with my family and how important it is and she said she can't help me regarding my child, but she can help me with just me. I kept telling her that something was going on with my child that made me feel a certain way so that I needed to talk about that. She kept saying that she cannot help my child and I understood that. Anyways, I told her that if she specializes in human trafficking and she's a Christian because that's the two things that I was shocked to see someone had a specialty in and that is what I needed help in. I believed this was set up and a blessing from above, from God himself because how easy is it to find Christian-based therapy with specific things you're going through? She just seemed very dismissive and she seemed like she didn't wanna see me and I just told her that I feel like this is a very important matter to me that I need to speak about it and then we eventually came to a mutual understanding about what I needed in therapy. In the second session, she said that I cannot see her anymore because I need to take medicine and I already have a therapist. I told her I don't have a therapist. Their office and the hospital just said that I have one, but that I don't. I'm not seeing one right now. I was seeing one from before but I am not seeing anyone but her. She said if I don't do the medicine (which the hospital didn't require) then they can't see me. I said fine I don't think we can do this then. So we mutually agreed to end services with one another. Then I decided to go to Linda. So I made an appointment with her. The day I got a phone call, I didn't respond because I was busy. They left me an email saying my appointment was canceled the day of and they sent me an email discharging me. I called the office and the girl said the manager said I am not a good fit so they will not be seeing me anymore. I asked to speak to the supervisor to get this right. She was listening to everything that I said I said I was gonna write a Yelp review. I said that I did the survey just so that they would have feedback to know what went on with me. To know that I wasn't satisfied, wasn't helped, didn't feel hurt, just got out of the hospital, I don't have a therapist now and now I have to look for one, and they just didn't help the way that I needed them to. They kicked me out two times. So I confirmed with the manager about her saying I am not a good fit and they won't be seeing me anymore. So I got an email that they discharged me and I just told them I don't trust them or feel comfortable doing any work with them or any services with them anymore. And it's there. I would not recommend anyone who just got out of the hospital who's kind of vulnerable and is trusting people to help them to just go here and expect them to actually help, as they treated me like easy throw away patient, with no compassion.

Public Review -- Wellness Partners Mental Health (Hawai'i)…read more (1 star) As a retired United States Navy Chief Petty Officer receiving treatment for a service-connected psychological injury, I cannot recommend Wellness Partners Mental Health (Hawai'i). While I encountered compassionate care at the clinical level, the experience was significantly compromised by administrative conduct that lacked professionalism, empathy, and trauma-informed awareness. Let me begin by acknowledging the one strength of this practice: my therapist, Aja Wallace, was respectful, grounded, and provided a calm and judgment-free environment. Although our sessions remained conversational and did not advance into deeper therapeutic modalities, her individual professionalism made a difference. She treated me with dignity and attentiveness. Her efforts are the sole reason this review includes even one star. However, my interaction with the administrative office was a very different experience. After missing two appointments--which were scheduled as part of my ongoing treatment for mental health conditions resulting directly from military service--I received a standardized, impersonal email from a staff member who identified themselves only as "Garnet." The email reminded me of the clinic's cancellation policy, stated that I could be charged a $50 no-show fee, and warned that I could be discharged from care entirely if a third appointment was missed. The wording was superficially polite, but the underlying message was bureaucratic and threatening. There was no inquiry into my health, no recognition of the nature of my condition, and no attempt to understand the reality that missing appointments is often a direct result of the very psychological conditions being treated. In short, the response failed to reflect even the most basic principles of trauma-informed, veteran-centered care. As someone who has been under psychiatric care since 1992, I am fully aware of scheduling policies and patient responsibilities. I do not take them lightly. However, I am not receiving elective or convenience-based services. I am seeking help for injuries incurred through my time in uniform--injuries tied to the long-term consequences of military service. When a clinic's administrative staff reduces that reality to a matter of metrics and policy enforcement, it signals a serious disconnect between clinical mission and operational execution. Moreover, it is unacceptable for any medical office holding sensitive personal and military-related health information to correspond with patients using only a first name, without professional title, credential, or accountability. Transparency is not optional in healthcare--especially when addressing veterans whose trust has been hard-earned and easily broken. This review is not written in anger but in disappointment. Disappointment that a facility offering mental health services does not distinguish between procedural enforcement and compassionate care. Disappointment that, despite all we now know about post-service mental health challenges, administrative practices still rely on cold, automated responses rather than personalized engagement. Disappointment that I, like many veterans, continue to experience institutional indifference in civilian care settings. Wellness Partners Mental Health must confront the contradiction of claiming to support veterans while using systems that penalize them for the symptoms of their injuries. No veteran should have to defend or explain their absence to administrative personnel. No trauma patient should be met with form-letter warnings instead of outreach rooted in care and concern. Until meaningful changes are made in how this organization communicates with and supports its patients--especially those receiving treatment for military-related psychological conditions--I cannot recommend them. I strongly urge any veteran considering this facility to carefully assess whether it truly understands the complex and often invisible wounds we carry. Respect is not found in fine print or fee reminders. It is found in how we are treated when we are struggling--and how we are supported when we reach out for help. Non Sibi Sed Patriae -- Not For Self, But For Country. David Leonard Vega Chief Petty Officer, United States Navy (Retired)

I was referred to Dr. Sharipova. She was highly recommended. I now see why. She has now been taking…read morecare of me for a little over 6 months. I see her almost every week for my condition. Always caring, attentive and SUPER knowledgeable. She is always able to work around my schedule for appointments. If I need paperwork done for insurance she is ALWAYS willing to complete quickly. My history with other doctors is they HATE insurance paperwork AND, IF you can get them to do it they want to charge you EXTRA! For insurance I have HMSA. I have never paid anymore than the little copays for visits. I can text and email her and she responds quickly. She always keeps up on my prescriptions and when I need refills she sends them off to the pharmacy IMMEDIATELY during our visits (not common). So there is no waiting. Sooo many times before I've shown up at a pharmacy only to find out my prescription wasn't called in... I'm lucky to have her as my doctor.

Wanted to see Dr Sharapova, but while I was working we crossed paths on the phone and she flat out…read moretold me she didnt want to help her patient get something they felt they needed! No way would I ever want to have a dr like that!

Cannot believe that I've put up with this guy's nasty attitude for a year and he still hasn't…read morechanged. He doesn't notify me that he prescribed a new medication for my client and why he prescribed it, and doesn't listen to what I have to say. I simply asked him if he can fill out a Physician's Orders Form (just to write when he prescribed he medicine and when to take it) that is required for my client's Case Management Agency and he goes, "Don't you see the instructions written on the bottle?" And I go, "Yeah, I need you to write it on the paper for verification that you prescribed it for my RN Case Manager to see." Then I instructed him to fax it specifically to my number in return and then he interrupts me again by saying, "Isn't the fax number on the paper?" I said, "I'm giving you a different number (instead of the original CM's number on paper) because I need a personal copy of your written order form too." Then he yells, "THEN WRITE THAT NUMBER ON THE PAPER!" Also, his fax number that he gave doesn't even work. It looked like he immediately wanted to leave the Telehealth after my simple request from him that is needed for my Case Management. This guy is so rude, disrespectful, unprofessional, lacks empathy, and everything negative in the book. It's questionable as to why he's prescribing so many medications to my client and does only 5-minute pointless appointments on a monthly basis, that's considered insurance fraud. If he can't listen to simple instructions without being rude for 10 seconds, then he is not a doctor. I'm currently searching for a new psychiatrist for my client so if you know someone that can do Telehealth on a 3-6 month basis in the Aiea/Salt Lake area, that would be great.

This person... I don't even want to call him a doctor because I experienced such a complete lack of…read moreempathy. If you're willing to be subjected to what felt like verbal and emotional abuse just to receive medication, this is your guy. One example, I was in a car accident and messaged him to let him know what happened. I told him I was okay but was making a police report and wouldn't be able to make my appointment. He never responded to my message to even ask if I was okay or acknowledge what had happened. Instead, he charged me a no show fee. Appointments often felt like endless lectures. He would go on and on about what I was doing "wrong", and even when I repeatedly told him I heard him and understood what he was saying, he just kept going. I have never felt so emotionally unsafe with a healthcare provider. This was one of the most invalidating and distressing experiences I have ever had, and I would never recommend him to anyone looking for compassionate care.

It is because of Dr. Wai that I was able to believe in myself enough to overcome the anxiety and…read moredepression that kept me in my guise for over 3 years. She does tend to be very blunt and not sugar coat things but I really do enjoy the honesty. She doesn't beat around the bush or try to baby anyone and really tells it like it is. When I first met her, her accent made me feel as if she was being sassy or rude but with time you'll see that she really does care about you and is very sweet.

She is a nice, very lovely lady, but I don't think her office likes people very much.read more

I see Dr. Akina as my primary care physician, and she has always been kind, listens well, is…read morethorough, and efficient. The nursing staff has always been so friendly. The labs are fast and they are great at their job (I have notoriously difficult veins and they always get blood on the first try). We have also been to the urgent care multiple times and I have never experienced such a fast turnaround in my life... we are typically in and out in under an hour. The building always seems to be very clean, receptionists have always been pleasant, and we love the option to check in online ahead of time for urgent care. They also have several specialists in house, and convenient parking. Overall highly recommend!

I have been a patient for some time now, and I can honestly say this is the best medical care I…read morehave ever received. My PCP, Dr. Liu, is not only my doctor but also the doctor for my twins. He consistently provides exceptional care and is always thorough, attentive, and genuinely concerned about our health and well-being. Without exaggeration, Dr. Liu is the best doctor I have ever had in my life. He takes the time to listen, answer questions, and make sure every concern is addressed. I recently started visiting the new clinic, and I have been equally impressed with the entire staff. Everyone is friendly, professional, welcoming, and helpful. From check-in to check-out, the experience has been wonderful. I highly recommend this clinic to anyone looking for compassionate, high-quality healthcare for themselves and their family!