Neurology appointment in Waipahu, Oahu, Hawaii…read more.. When I took my cousin for his Disability Determination appointment, the doctor (Dr. Aaron) recommended that my cousin get a neuropsych evaluation. I told my cousin's PCP (primary care provider) that Dr. Aaron recommended that cousin should see a neurologist. The PCP's nurse made the appointment with Dr. Ray Romero. Located in the same Plaza as Fratelli Express, Dr. Romero's old-school office has a free shared parking lot. We walked in, took a seat, and filled out 4 pages of paperwork. Soon after, the receptionist weighed my cousin, took his vital signs, and showed us to the exam room. The first round of questions came from a Medical Student that Dr. Romero was mentoring. She was quite thorough... and so was Dr. Romero when he entered the room. I liked him. He has a good nature about him. After an assessment, cousin was scheduled for an EEG and a follow-up appointment for the results. We're looking forward to returning!

Dr Romero is okay but the main receptionist lady is rude! She has her stupid headset on like she…read moreknows how to run the office. My mom has been going to this office for quite some time and the Filipino front desk lady always had the same attitude. First of all, it's hard to hear each other through that small hole in the plexi glass. I was trying to confirm a date for mom's next appointment and she sarcastically said that the 26th is a Monday and the 27th is a Tuesday. BITCH I KNOW THAT! IM LITERALLY LOOKING AT MY CALENDAR. And this bitch talks so soft under her breath. It's sad to see grown ass adults act rude in a profession that deals with patients all the time. First time with attitude is okay, but every time after that? Where is the growth lol

So far, no complaints. I just started seeing Dr Anderson with the Inspire Sleep Apnea Rep. Today…read morewas my second appointment. I was the first Kaiser patient to get the Inspire device installed, in May 2024. I switched jobs and my company only offers HMSA, so I needed to find a new doctor. Dr Anderson has many Inspire patients, so I am hopeful that we will find the right setting for me soon. Having sleep apnea is not fun.

I've been going to HPN since they were in Castle. I've never had a bad doctor, in fact they all…read moreseemed caring and well educated. Problems began when they kept losing their headache specialist. I got passed to a PA, then a new specialist, then ANOTHER and EVERY time that they switch me they want to do a quick follow up AGAIN to review my medications/condition. So every-time they lose their doctor, I have to come double to make up for it. My condition is stable, in fact, I rely so much less pharmaceuticals than ever. The extra visits weren't burning a hole in my pocket when I had good insurance so I didn't fret too much but it adds up! In 2025, I had seen my new new NEW newest doctor 3 times (Last time was November) Every-time I see someone new they try to pressure me back into the new classes of meds so I did try and they don't agree with me, I have ditched them and am basically taking a different formulation of what I have ALWAYS taken. I was worried about this happening and even asked at my last appointment if it would be alright to just send a message in the portal on "what's working" as far as refills and the doctor seemed fine with that. We even ended the appointment with "well when do you want to come in?" My doctor left the ball in my court. She wasn't worried about seeing me every 3 months. I have lost my old insurance and now seeing a specialist is so expensive. I could understand wanting to see me to talk again about newer medications but I am trying to refill something that has been working since last January. It's basically what I've been taking for years just gentler. I explained all of this on a voicemail and text. They're adamant I come back in again. It feels a little scammy to me. Especially being a long time patient and the frequency which I had been in last year, if they just refilled my meds and showed some empathy, I would revisit come winter at the one year mark. That seems reasonable to me. Now I will find a new doctor. They can see in my notes, my condition is the most stable it's been. I don't understand why they cannot fill a medication refill within a year of last visit.

Let's not over think it…read more.. Located in the Palma building which is located to the left of the main hospital building I made an appointment for mom with her latest complaint and was referred to a Neurologist and got a call once approved and was a delight to make arrangements with as they also have a Japanese translator which came in extremely convenient as I couldn't do the paperwork for mom this time around since it was description of symptoms in the last six months which is an extreme detailed lists for every part of the body. The translator was amazing helping her as it's something that she only can describe even with the translator she still had difficulty needing further descriptions...nothing can relate the quality care that they provide which is very comforting and hoping to get answers here is priceless. No validation for parking it's $4 for 2 hours and valet is $9. Thank you!

This is the second Neurology Dept. I have visited in Honolulu. It was a difference like night and…read moreday. Straub's employees were knowledgeable, helpful, and patient. It was refreshing after dealing with frustration in the previous office. If you need a neurologist, Straub is the place to go.

OK, I'm used to the V.A., where most there hate their jobs, you wait many MONTHS to be seen, and…read moreget pretty poor treatment from pretty poor docs, with the exception of eyes and dental. I was MISdiagnosed there 2 YEARS when I had lymphoma UNDER shrapnel from an Iraq War wound. I was told, "You are getting OLD, and it's an old war wound..." DISSED for 2 YEARS??%$#@! finally, I went outside w/Medicare, got a proper diagnosis, (CANCER in that bone under the 'old war wound'), and referred for treatment-- finally the V.A. got involved because I threatened to go to the press if they didn't take over. The docs at St. Francis radiation center were GREAT. But nothing worked as it's a rare cancer and it didn't respond to radiation, and kept coming back. Finally, with MY research (I'm a retired surgeon) I found a treatment that may work for me and they referred me on after my oncologist AGREED. MAHALO PRES. TRUMP for 'Care in The Community', as we can now go to outside docs if we live far away--and they took me seriously, I got treatment the V.A. doesn't have anyway--and they listened to me, treating me with respect as a fellow doc. PALI MOMI WAS THE LATEST DOC TO SEE FOR BONE SURGERY--a big surgery, a VERY long 18 month recovery=MAJOR. I saw Dr. Aratani, who is highly specialized in ortho and oncology--one of only 2 on island. The only other is my friend @ Tripler but he was deployed so unavailable and he got me in to see Dr. Aratani. She was enthusiastic about my research, said YES--and referred me on to Queens for one treatment before she operates...but PALI MOMI WAS A BREATH OF FRESH AIR. I was pretty lost there as I never go to Aiea, living in Kahalu'u, and it's grown so much all my old landmarks are GONE--but after finally finding it, employees directed me every step of the way as to where to go, what building/floor/etc. OMG! That NEVER happens @ the V.A. I was totally--no lie--slack jawed by the time I got to her office! EVERYONE was so FRIENDLY--and not put on--I mean genuinely friendly, helpful...as my leg HURTS and walking HURTS...so so many folks there offered to help..I am BLOWN AWAY. It is BY FAR, the BEST medical facility I have EVER been in--and after getting wounded, I've had 15 surgeries, multiple scars/shrapnel/debility...etc. I just am very impressed=PERIOD. Much aloha to all you guys!!! Your assist and help was SO appreciated! I've been really down about all this, the time I lost getting treated and where it's at now--needing major surgery, possibly crippled for life...yadayada. But you guys there really cheered me up. MAHALO!!! Sorry so long, but I just feel VERY strongly here!

***4.5 STARS***…read more Recently a colleague reached out to me as his designated driver was unable to pick him up due to an unforeseen situation. He texted me needing a lift from Pali Momi Medical Center (PMMC) to his home just off Kinau Street. PMMC opened its doors in July 1989 and has been servicing Central and West Oahu. It was originally opened as Kapiolani Medical Center at Pali Momi until rebranded as PMMC in 2010. They are conveniently located in Aiea just down the road from Pearlridge Shopping Center. It was my first time here and was impressed with the upkeep of the grounds. Because my friend just had a procedure to the day prior, a hospital staff wheeled him via wheelchair to the pickup/drop off area. I was amazed by the hospital's attention to patient's condition, consideration and service extended. Although the pickup was a fairly quick process, the setback I encountered was leaving. There were 2 parked cars in front of me and it didn't seem the cars would be leaving soon. Furthermore, the right hand lane was too narrow where I couldn't pass them. My only option was to back up and exit via the far left lane. Thank goodness there was no car behind me otherwise I would have been in a standstill. Overall, impressed with my first visit to PMMC, with the exception of their pickup and drop off area. 2026 #60

Dr Wong is extremely thorough and professional. When I had my stroke he was the only doctor who…read morecould figure out what was going on with me. He takes the time to help you and I would recommend him to anyone looking for an excellent neurologist.

I have been seeing Dr. Wong since 2017 and I have nothing but praise for him. He always spends a…read morelot of time with me since my condition is so complex. I hope he NEVER retires because he is the only physician that I trust! There are no other doctors like him that takes the time to want to help you. Other doctors look at their watch and wraps things up after 10 to 15 minutes! I will always be grateful to Dr. Wong!

Great Knowledgeable and Friendly Neurologist Physicians and Staff. Dr. Huidy Shu and his staff are…read moreAwesome and very helpful. I been coming here for awhile now and my experience has always been nice. If you need to see a Neurologist I recommend you make an appointment or get an referral from your PCP to see them. They are conveniently located in Aiea at Pali Momi Medical Center on the Clinic side. They are on the 6 th floor

This clinic is messed up. Their website said, they acceptED Quest but when we got there with MY OWN…read moreAPPOINTMENT SET UP. I checked in and got denied because of my insurance! Heartless workers, I had to go to the emergency room to get help for my baby. YOU GUYS ARE MESSED UP. I HATE THIS COMPANY!

I think Dr. Shimamoto is a very good neurologist. If I was only rating him, I would give him a…read morehigher rating. However, I am rating my "experienceʻ which includes him, his staff, and the customer service I received. He did a thorough exam and asked me a LOT of questions about my condition. He ordered appropriate imaging. His office staff are pleasant, but not efficient. The phones go to VM from about noon on and you cannot leave a message - you have to keep calling and calling. He has a patient portal, but one of his staff said they donʻt look at it. There wasnʻt anything definitive shown on the imaging and Dr. S didnʻt offer much advice except donʻt bend backward and donʻt pick up anything heavy; I already knew this. I had to request physical therapy - he seemed reluctant and said most patients donʻt do the PT at home. Well, I always do. So, he told the staff to send a prescription for PT to my PT clinic. Later, the PT staff requested an additional Rx from Dr. S so they could help me with balance issues. After 3 faxed requests from the PT clinic, and numerous phone calls from me, we both gave up after 2 weeks and I asked my PCP for the additional Rx...which she did that day. At one point during the 3 attempts to get that additional Rx, the staff told me the PT request was "on his desk." That was 8 days after the PT clinic had sent it, and the second request. I had a post-PT appt. with Dr. S. I mentioned the difficulty in contacting his office and the problem with the PT prescription. His answer was that he is short-staffed. Maybe he should spend some time rectifying that - his business would be so much better. A competent, caring doctor stuck in an incompetent, non-caring environment. Usually itʻs the other way around.

Dr. Shimamoto is a great and knowledgeable doctor. Has over 20+ years of experience. His office…read morestaff (at least as of this writing) are very nice and patient. Dr. Shimamoto has very good bedside manner and is as local as doctors can get. Very soft spoken and listens to your every concern. If you have issues he'll explain to you what may be causing the issue in layman's terms. Location is a bit clunky and the parking is a bit hefty ($1.50 every 30 minutes with validation) but he's worth visiting. He's part of a group called Neurology Associates but my PCP recommended him in particular. Now I see why. Just a heads up - they charge 5% extra for credit card payment, so if you're on a flex plan and you want to use your flex plan card you will have to wait to be billed, but that's just a minor inconvenience. If you're looking for someone who will treat you with care and attention, go to this doctor for your neurology needs.

Been with Doctor Edward Alquereo since 1980's. Went other places, but always came back to him. Best…read moreDoctor in my books hands down.

The reviews say it all…read more Took awhile to get them to answer the phone. Receptionist was short and rude. Lets see how long this records request goes...

Starting in January of this year (2026) I had PRP (Stem Cell) treatment for my lower back pain at…read morethis facility. This was after 2 1/2 years of multiple types of therapies that didn't give me long term relief. The 1st injection worked well and seven weeks later I had a 2nd injection, as previously discussed, as part of my treatment plan. After the second procedure I have had great results. I highly recommend Dr Carlson and his wonderful support team at Hawaii Pain & Spine. I will gladly return for help with any other pain issues and I've already recommended this location to others.

I cannot say enough good things about Dr. Carlson and the team at Hawaii Pain and Spine. From the…read morevery beginning, the office staff showed incredible patience and kindness during visits when I was in severe pain -- that alone meant more than they probably know. Dr. Carlson truly listens. He takes the time to understand the whole picture and then creates a treatment plan that is thoughtful, solution-oriented, and tailored to the individual. Over the course of my care, I received steroid injections and PRP, and after a 10-month ordeal, I finally feel like I got my life back. Appointments can sometimes run a little long -- but that's because Dr. Carlson takes his time with his patients. I never feel rushed, dismissed, or talked over. It is absolutely worth the wait. If you are dealing with chronic pain and want a physician who is skilled, compassionate, and genuinely invested in outcomes, I highly recommend Dr. Carlson and this practice.

I've been seeing Dr. Ridge for quite a few years now for migraines--she is very attentive, caring,…read moreand thorough with my exams, and has helped me decrease migraine frequency. My complaints are with the reception staff! I endured the constant rescheduling of my appointments in the past (they would ask if I could reschedule even for things like someone needed to pick up their kid). At first I was ok, but when 80% of my appointments get pushed back or rescheduled, there IS a problem! Then this current incident--back in November or December, I got a call notifying me that Dr. Ridge was reducing her days, so I would have to reschedule my next appointment. I said no problem...then he said they didn't have anything available, so they'd put me on a waiting list. So now it's end of January--I called a week ago (apparently they forgot about me), and was told the next available was in APRIL. Well I was out of prescription refills, so that girl told me they'd call it in. I called again today, and this girl told me that since Dr. hadn't seen me in over a year, they couldn't refill. The previous girl was new, so she shouldn't have told me they could refill. I told her well it was THEIR mistake that they hadn't called me--I had been waiting for an appointment!! I had to call THEM and now they only have APRIL, which is three months away?? Did she have a sooner appointment? She said wait, I'll explain it to you. NO--there is no explaining--YOU guys made the mistake, if it wasn't for that, I could have seen doctor sooner! UGH!! I don't appreciate her trying to turn it around and blame it on me. No apologies, just making it like I didn't understand. I still think the doctor is amazing, just wish her front staff was more efficient and caring.

My new PCP referred me to this DR due to all my migraines and advised they would call me and set up…read morethe appt. They did call and don't state the name of their DR office name so you're on the phone questioning and then they say Your DR___ referred you to us. The bad is the receptionist: When they call to remind you the appt, they don't leave voicemails. They call and don't confirm who they are calling from just say we are confirming your appt for whatever day... My opinion that's the worst customer call I have ever received. So I was already iffy before coming in. Had to ask them on the phone where are you located and she just gave me an address and that was it. I googled it When I came in here, it's a tiny clinic and they have many rules. I did realize it was only the front desk who seemed as if they were always annoyed with people. Dr Ridge is very sweet and funny. She sent me to an MRI and my results were normal but she told me "That's rare, it's normal" and I gave her this look umm what? It's rare to be normal? Apparently many patients who get MRI on their brains and neck actually have issues shown. So in result I have a large medical bill but I'm ok... We're back to why do I get migraines hmmm.... She's prescribed me multiple meds to trial and error with. Also has told me to take many other vitamins to assist with the migraines from showing. With blood work, I'm not surprised that my PALE skin is lacking on vitamin D (lack of sun) haha but Dr Ridge explained that you could be in the sun all day as a farmer and still be deficient. It's all in your genetics.