My son had a rare form of facial cellulitis and they got him in quickly despite being really busy…read moreand two of the wonderful doctors there conferred and immediately sent him to Saint Mike's where he was put on intervenous antibiotics for three days. Had hey sent him home with oral antibiotics I don't think he would've made it. They saved his life. I will forever be grateful to these doctors. Oh and did I mention the lovely ladies at the front desk? Their voices always sound like singing birds. I love listening to them in the background. They obviously love their jobs and are all friends. I have yet to see them in grumpy moods

This is disappointing! I would never leave negative reviews! Never! But this has to be documented…read moresomewhere. Before anything, let me be fully clear, Doctors/ Physicians in the clinic are amazing, I am with my family doctor from a long time, however the admin team has been a nightmare. I underwent surgery in March 2026, which lead me to be bed ridden for recovery till May 2026. I lost my job, my OSAP went into overpayment, I am under extreme financial hardship and I was attacked racially on the streets of Toronto. I was recovering, hence could not make it to the appointments, when asked about it, I was told about "policies" and "fees" I must pay before I see my doctor. I gently asked to waive it OR allow me to delay the payment till I am capable of giving it / do it in instalments. It was relayed to my doctor as I am asking to waive fees and I was informed it cannot be done. The email had issues lines up, I was looking to get my doc to fill in some forms, insurance/ hardship related, I was told how much that would "COST". I had to leave it on the side. I received an email saying I am no more on ROSTER because I missed appointments! I was genuinely taken aback. My psychiatrist had stopped the practice, so my files was being transferred to family doctor. Admin team at UHN did it, honestly, multiple times. It never reached my doctor. During my current hard time, facing depression, anxiety, adhd and an attack because I am a different race, with no money, poor credit fighting to get a job, I started overcoming my issues. I asked again for an appointment, because UHN confirmed that I was still with this clinic, they replied with "policy rules", "admin fees"! I have an entire email chain! The admin from UHN helped me with getting the records, and I PERSONALLY SENT THEM! My doctor understandably could not read everything because there were more than 200 visits to be read! So from whatever time I was a patient of this clinic, UHN did send the records, and they NEVER reached my doctor, until I had to find a way to provide it to them! Finally after asking for an appointment I finally got one last week, I finally saw my doctor and we had a plan, from the conversation I noticed he was relayed with selective information, and when he said he supports the admin team, I reassured him I understand policies and why you are supporting them, however, my MAIN CONCERNS have not reached you! Me and my doctor had a plan, I requested for one of my forms to be signed on Friday, according to clinic "policy" I was late with the email so they were going to answer me next business day. Monday has passed by, Tuesday is almost coming to an end, and I am ghosted yet again! It is extremely hard not to take this personally, I have been clarifying asking giving feedbacks in a real positive light whenever possible. BUT THE ADMIN TEAM HAS ABSOLUTELY NO EMPATHY! WORST EXPERIENCE OF MY LIFE DURING MY OWN ROCK BOTTOM! I have a steady rapport with my doctor, so I cannot even go anywhere else, but to get to him, THIS HUGE HURDLE is just an impossible task! And get it right, they are VERY RUDE with their responses too! I am extremely disappointed! Isnt this the care team I can rely on when I need support? Apparently not! Very very displeased with the EXPERIENCE!!!!! I wish I could give NO star or a half STAR, and again, THE DOCTORS ARE GENUINELY GREAT! Also, I myself am an internationally trained DENTIST with 5 years of experience, now pursuing healthcare research! Never in my life I would have imagined a team who cares nothing about the people in need! I really feel sad that I had to approach them time and again, making my hardship/struggle feel like an inconvenience!

During my dr visit, they told me to wait in my car and didn't bother to call me like they said they…read morewould. I waited two hours to hike calling in to remind them I'm there. Then they sent me to get a bunch of tests. I booked a phone appt to get results and never got a call back.

Dr Raut is amazing! He is so thorough, never makes you feel rushed…read more Can't say enough about this warm, compassionate physician.

This is a terrific walk in after hours clinic…read more There's a very large free parking lot, which is great! There's a pharmacy in the building on the same floor, which is convenient if you end up having to fill an Rx! It's physically a very small clinic, 8 chairs in the clinic, and a bench just outside the door. It wasn't too busy when I was there, relatively speaking, so everyone got a seat, with 2 to spare! I only had to wait 45 minutes, also great. Doc was very good too. This is definitely where I'm coming from now on when I don't feel like dragging my XL butt to west Oakville to visit my GP! Goddess of grammar signing off...!

Great clinic. Waiting room was packed when I arrived and it was slated to be about an hour wait (as…read moreper the kind/patient receptionist). 45 minutes later, I was seen and the visit was swift. You can tell the staff and the doctors respect patient's waiting times and want to ensure everyone is swiftly seen. Dr. Shelly was fantastic. She too was patient, did not rush me out, as I was the last patient of the day. The reason why I gave 4 stars instead of 5 because the clinic looks a little dated. Walls could use a paint job. All in all, recommended.

I Visited the clinic last week, staff were very cooperative & helpful, my work schedule would have…read moreprevented me from coming back for my investigations but i met a lab technician (Manpreet) she helped my get my samples taken to accommodate me. I'm truly thankful for their efforts.

Very pleased with my visit to the clinic. The staff were friendly and helpful, and I appreciated…read morehow quickly they responded when I arrived. The doctors were kind and made everything easy to understand, which I really appreciated. The clinic itself was clean, spacious, and well-organized. Overall, it was a smooth experience and I'd definitely come back.

This place really lives up to its reviews. I was in need of a walk-in as my family doctor was away…read moreon holiday. Staff was extremely helpful and friendly. Dr. Susan Ngo was very helpful and was able to answer my questions and provide the help that I needed. The clinic also had a pharmacy which was very efficient in getting the prescription right after your visit with the doctor. The pharmacy also offers a free Mcdonald's coffee while you wait for your prescription! This is probably the most customer service oriented clinic that I've ever been to.

Please don't use the pharmacy. I was checked by the doctor at 10:30. Good turn around. The…read morepharmacist took 1 1/2 hour to make the prescription despite the fact the there were only me and 1 other patien. it's very shamefu. I approached them 3 times to find out wha was taking so long. Finally after 1 1/2 hour later I git my medicine and this was after I had submitted my insurance detalis in advance to speed up the process. It was simply shameful to make a patient in pain wil for a full hour and a half for the medicine. I dont equate it to good patient care.

I wrote a email to the clinic but they are not accepting new patients and don't even have a…read morewaitlist for me as the family physicians are currently full for family practice. However, the clinic did inform me I can walk in in case I need services. The email response time is exceptionally good and prompt. This is a good sign that in terms of administrative functions, it is quite efficient. In respect of the medical services, I have no idea how they are doing until I visit them next time.

Fourth visit Great service…read moreDoctors take time to explain Not busy during day time Good location Paid street parking BUT BEWARE!!! Paper thin walls. I can hear everything next door and two doors down when I came in and there were actually other patients in the other rooms. Don't expect privacy here. The pharmacy attached to it is great too. Very reasonably priced and good service.

I recently visited this place. I would recommend it to everyone. From the receptionist, to nurses ,…read moredoctors are extremely friendly, they truly make you feel at ease before the procedure, took care of me above and beyond. Thank you soo much for all the staff that helped with my procedure.

For a first visit for a "top and bottom scope" that, let's face it passes people through on what…read morecan be called an industrial rate I have seldom felt better cared for by a medical team.. With something like 15 surgeries under my belt I've met more than a few medical teams! When the appointment is booked you receive an email with very comprehensive instructions, medical history forms and consent forms that can be filled in online, printed out and completed to be brought with you or you can arrive a few minutes earlier for help with the forms. if you have unique concerns they are addressed patiently and repetitively if needs be up to and including your arrival. I never felt rushed. No one was impatient. They have very apparently never lost sight of the fact that this is not your favourite way to pass a few hours! Everything on the health history was run through again. Everyone introduced themselves and explained their part in the procedure. I was very effectively put to sleep and I woke up about 90 minutes later feeling very fine and not at all groggy, though you will not be allowed to drive yourself home. This is also explained several times. I expected to be sleepy for the rest of the day. I did not feel at all drowsy. My husband was briefed on their findings. He was issued a summary of the findings and a follow up appointment for me. I will certainly be returning when these procedures are scheduled to be done a few years in the future! Thank you to the whole team for your excellence and care!

My first visit here was for my kids last month. I recently needed to see a doctor (mine was away)…read morefor a cold. My hubby suggested i try this clinic out as he has been here before and our kids have as well. I went to their website to check out their hours etc. It's suggested that you make an appointment. Otherwise the wait for the walk in clinic can take a minimum of 30 minutes to see the doctor and possibly an hour or more as he sees his regular patients in between. I was taken in right at the time i had booked, the waiting room had 3-4 other patients waiting as well. I love that there is also a pharmacy within the office - quick & easy to pick up a prescription with hardly any wait time compared to Shoppers etc. The only thing is, if you don't live in the area, it's easy to miss this plaza as there is no entrance from Highway 7. The only entrance is on Cosburn Road which is your first right after Markham Road going East on Highway 7. Super convenient hours as they are open until 8 pm Monday - Friday and until 3 pm on weekend.

This walk in is open on Sunday which is a blessing. They also take appointments rather than…read moreforcing you to wait for hours. While the appointments can be up to thirty minutes delayed it's nice having the option to jump some of the queue. There is a pharmacy attached to the waiting room making it a one stop shop for all your needs.