This clinic is part of the St. Michael's Hospital. They have many clinics. My family doctor is at…read moreanother clinic. St. Michael's Hospital is a teaching hospital. My family doctor referred me to this clinic because of my chronic lower back pain. They have a chiropractic teaching clinic which I attend. There is a last-year chiropractor resident supervised by a supervising chiropractor. Supervision includes verbal review and video cameras in the treatment rooms. The charge is $100 for the initial assessment. A formal treatment plan is created. All treatments after that are free. You must be referred by a family doctor within the St. Michael's Hospital network.

This has been my doctor's office for a decade now and I would not go anywhere else. Even though I…read moream working from home now and I am no longer in the downtown core every day, I still make the trip here for all my doctor appointments. I don't understand why people complain about the front desk staff not being friendly chatty etc... they are no there to be your BFFs, they are there to do their jobs... If you want to chit chat, go find yourself some friends! I think they are very efficient and they do their jobs well. Remember that along with checking you in, they are also answering the phone and email and a bunch of other things, so have some patience. For a downtown walk -in, the wait time to see a doctor is very fast. Doctors are great and will take time to listen to your issues. Now with COVID, you have the opportunity to send an email to have a doctor call you back and a doctor calls back within one hour! They can diagnose over the phone and even send emailed prescriptions to your local pharmacy. I really have nothing bad to say about this doctor's office and I truly think it's the best one in Toronto!!

This is disappointing! I would never leave negative reviews! Never! But this has to be documented…read moresomewhere. Before anything, let me be fully clear, Doctors/ Physicians in the clinic are amazing, I am with my family doctor from a long time, however the admin team has been a nightmare. I underwent surgery in March 2026, which lead me to be bed ridden for recovery till May 2026. I lost my job, my OSAP went into overpayment, I am under extreme financial hardship and I was attacked racially on the streets of Toronto. I was recovering, hence could not make it to the appointments, when asked about it, I was told about "policies" and "fees" I must pay before I see my doctor. I gently asked to waive it OR allow me to delay the payment till I am capable of giving it / do it in instalments. It was relayed to my doctor as I am asking to waive fees and I was informed it cannot be done. The email had issues lines up, I was looking to get my doc to fill in some forms, insurance/ hardship related, I was told how much that would "COST". I had to leave it on the side. I received an email saying I am no more on ROSTER because I missed appointments! I was genuinely taken aback. My psychiatrist had stopped the practice, so my files was being transferred to family doctor. Admin team at UHN did it, honestly, multiple times. It never reached my doctor. During my current hard time, facing depression, anxiety, adhd and an attack because I am a different race, with no money, poor credit fighting to get a job, I started overcoming my issues. I asked again for an appointment, because UHN confirmed that I was still with this clinic, they replied with "policy rules", "admin fees"! I have an entire email chain! The admin from UHN helped me with getting the records, and I PERSONALLY SENT THEM! My doctor understandably could not read everything because there were more than 200 visits to be read! So from whatever time I was a patient of this clinic, UHN did send the records, and they NEVER reached my doctor, until I had to find a way to provide it to them! Finally after asking for an appointment I finally got one last week, I finally saw my doctor and we had a plan, from the conversation I noticed he was relayed with selective information, and when he said he supports the admin team, I reassured him I understand policies and why you are supporting them, however, my MAIN CONCERNS have not reached you! Me and my doctor had a plan, I requested for one of my forms to be signed on Friday, according to clinic "policy" I was late with the email so they were going to answer me next business day. Monday has passed by, Tuesday is almost coming to an end, and I am ghosted yet again! It is extremely hard not to take this personally, I have been clarifying asking giving feedbacks in a real positive light whenever possible. BUT THE ADMIN TEAM HAS ABSOLUTELY NO EMPATHY! WORST EXPERIENCE OF MY LIFE DURING MY OWN ROCK BOTTOM! I have a steady rapport with my doctor, so I cannot even go anywhere else, but to get to him, THIS HUGE HURDLE is just an impossible task! And get it right, they are VERY RUDE with their responses too! I am extremely disappointed! Isnt this the care team I can rely on when I need support? Apparently not! Very very displeased with the EXPERIENCE!!!!! I wish I could give NO star or a half STAR, and again, THE DOCTORS ARE GENUINELY GREAT! Also, I myself am an internationally trained DENTIST with 5 years of experience, now pursuing healthcare research! Never in my life I would have imagined a team who cares nothing about the people in need! I really feel sad that I had to approach them time and again, making my hardship/struggle feel like an inconvenience!

tried to get a virtual dr's appointment, booked one online, they responded, took all my info, and…read morewere to call me at 12pm on Tuesday May 10th 2022 and no call, they made no attempt to call me, they likely have charged ohip the visit fee though so beware, this place just seems to want your info and then nothing... I would not trust this clinic with your health, if they can't even follow through with a virtual appointment or have the decency to call me and re-book. still haven't heard from them 1 day later. I can only imagine trying to get test results from these guys lol, forget it

Staff was super friendly and the Dr was great too as he gave me some prescriptions to deal with my…read moreillness that was hard to get rid of. Convenient to have the pharmacy part of the clinic. The visit from start to finish was 2 hours which is great ! Thanks !

GOOD: Easy to book…read moreLocation easy to arrive nice front-desk Wait around 20mins for doctor to come for a check, quite fast and done *after 1 week, my pain ease, great experience. BAD: I tried to go there on SAT opening hours posted that the website, but turned out it closed. Better call or email for an appointment first.

The hours here are the most accommodating to those who need to see a doctor after work or on the…read moreweekend. It's not the cleanest place in the world, that's for sure. However, in moments of desperation, I think we take what we can get. The system here could use an update. Electronic health records would bring this place into current times. Paper files are somewhat archaic, no? The doctors I've seen are knowledgable and I've always been treated with respect. Wait times can be excessive. I would put my name down, ask for an estimated wait time, and come back later. 4 stars for the hours, 3 stars for professionalism, 2 stars for the ancient filing system and potential 2 hour wait (depending on when you go).

I assume that the reason they have any patient's at all, is the location. The competency, bedside…read moremanner and reasoning of J. Marcus is atrocious. No confidence in anything he says, meaning he seems quite unsure of himself. Generally speaking this clinic is disorganized and uncaring. Stay away.

Allergy appointment with Dr. Manga Datta. The assistant who administered the teat was lovely. The…read moredoctor however was rude, insulting and disrespectful. I will not be using this clinic or their services again. This doctor wanted me to travel to Mississauga for a follow up appointment and a different test after the rude exchange I've just had with this person? Definitely not supporting this person or their practice.

My mom and I visited the clinic for the third time on February 6th, 2026 hoping to get her…read moremedication refilled since hers run out. We were seen by this VERY RUDE Dr. Vikram Devalia. This gentleman was in such a rush and did not allow myself explain clearly what my mom needed. Moreover, I was explaining the name of the medication to avoid any errors so he said (WHATEVER) I had to take a deep breath not to burst. VERY BAD SERVICE AND RUDENESS FROM THIS SO-CALLED Dr. Vikram Devalia. In the end, he did provide what was needed for my mom to continue with her treatment surprisingly!!! This is unacceptable for a health care professional to treat a personal in needs of their medication in such a bad manner. No one recures to the doctor because they want to, just because people need the doctors. I do understand the health system is collapsing but everyone deserves to be treated with respect and to be heard. Dr. Devalia if you aren't happy with what you do here, LEAVE the country and go back where you learned that poor education of yours. I'm also a healthcare provider so I can assure you, there is not need to provide such and unprofessional service to the community who desperately seeks for help.

I walked in around 5:30 on a Monday, which is well within hours of operation. The employee told me…read morethe clinic was closed and the doctor was not there. They told me that the doctor *randomly* goes to other clinics and hospitals so they can't tell me when they can actually see me. If you need to see a doctor, don't come here because the doc is probably not in.

So far I have been to this clinic a few times this year. Each time I booked an online appointment…read moreand was seen on time by my doctor. Receptionists had my note/prescriptions ready straight away after I had my appointment.

Had my first appointment in this clinic with Dr Basma. She looked friendly but was clearly in a…read morerush. Didn't have much time to listen to my concerns and conditions. Once she was done with her questions, she stood up and headed to the door immediately, so ready to leave. Had the rest of the conversation and inquiries with her standing between her desk and the door. She answered most but not all of my questions. But I didn't want to continue the inquiries anymore anyways, because her posture and responses made me feel like I was wasting her time. I'm not sure what to feel about her asking "Why would you?" several times to my conditions, to my past experience, even to just a piece of information about women's health practice that's not done in this clinic but commonly done elsewhere. Because I didn't feel much listened or attended to, I'm not sure whether I would feel safe to come back again if I have other women's health or sexual health related issues. But maybe this was just my unfortunate personal experience. *Appointment was reserved for 20 minutes. Total time spent with Dr Basma was about 10-15 minutes

I'm a patient there and have been going there for over 15 years with Dr McNally…read more It's very busy but Dr McNally is a good Dr and listens to your problems and makes a difference that he will find out what the problem is and send you to see the right person or give you the medication needed.

Scam. They are not a walking in clinic or family doctor. They a private practice. Don't go thereread more

I visited Integra Health with my fiancé sometime ago to see a doctor but after my experience I…read morevowed never to go back. I initially said I wasn't going to write about my experience, just move on but this might help to caution someone. Wait time (10/10) Prompt service, this was good! Receptionist- (10/10) indian girl (sorry, didn't catch the name) was great, she was patient and knowledgeable. Doctor (1/10)- Dr. Faryani Vayani was not good at all, to the point where me and my fiancé looked at each other in disbelief. From the moment she stepped in the room, didn't introduce herself, no eye contact- went straight to my chart history and said she's seeing nothing wrong, why am I here today. I felt as if our presence pissed her off or probably she had a bad day- didn't have lunch IDK. Whatever it was, it was wrong on so many levels. I asked her to check my charts again as you can see my prolactin levels is more than 10 times the normal levels, then she said "oh" and proceeded to have a better attitude when she realized she made a mistake. I want people to understand that having 2nd and 3rd diagnoses (if possible) is safer than 1. Doctors are 1 part of the equation, the other part is -you. you have to be invested in your health and know what's going on yourself- research, Doctors have social media accounts- relay problems to them, sometimes they'll make a video or msg you directly.. there's plenty of options, just TRY, TRY, TRY and don't be afraid to ask questions. I could have had a very serious illness overlooked because somebody was having a bad day! Doctors are people too. I have the utmost respect for the profession- you can know when some people are born for it because their presence in itself is warm and inviting- this is different from being professional of which I experienced neither with this Doctor. Sorry she had a bad day but this behaviour is inexcusable and the company lost a patient because of this. Misdiagnosis is REAL and has caused countless lives of people who were loved, and have family who wanted them around. Go somewhere where you are treated with respect and your health issues are not scantily disregarded. If there is a red flag, and start looking for another doctor's opinion just in case.

Another extremely disappointing exchange with Integra Health. My appointment was rescheduled twice,…read morein person, by one of their team members. The day of the appointment I have a missed call from Integra, no voicemail. I call back four hours later to ask if it was in regards to my appointment this evening. They tell me there is no one available as they booked the wrong location. This is infuriating. This is the second time they have rescheduled my appointment, and this time due to someone overlooking where they booked it and staff availability. I received a CONFIRMATION email with the date, time and LOCATION. How is it only when I call, the day of the appointment, that someone realizes there is no staff available? In addition the team member tells me my voicemail was full. It was not. I had someone call me after they did and they were able to leave a message. Was no one going to call back? Send an email? I was going to waste my time going there for an appointment that they knew wasn't going to happen?

I booked an appointment online (walk-in) to see a Doctor for a longstanding chronic cough…read more Upon my arrival in the clinic, I was seen immediately on my scheduled time. I was surprised as this was the first time that I don't have to wait for a long time so I was feeling kinda positive. Then the doctor assigned to me, Dr. Calvin Lei came into the room and this is where everything downhill. He checked me for a mere 5 mins and diagnosed it as a viral infection. I asked him what to do next as I'm taking OTC medicines and his reply was "to do whatever I want to do". When you come to see a professional you defer to their expertise and have high hopes that doctors will help you heal. Well not Dr. Lei. When you're at your vulnerable times and hurting he will definitely rushed you and your illness/symptoms dismissed. Most likely will not even provide you with the answers to your problem. This experience further inflamed my deep frustration and dissatisfaction with our health care system. Most medical professional nowadays lacks empathy and compassion and are mostly uncaring people who simply wants a pay check. So sad but true that Canada's health care is now at its melting point.

They still have a mask mandate and it's 2024. My doctor told me last year they will probably never…read moreget rid of it. So I'm looking for a new doctor. Staff are friendly though so if you're one of the minority still walking around outside with a mask on, I guess this is the spot for you.​