Amazing experience! The price is decent for a downtown salon, the place is clean, bright, and…read morerelaxing. Iram's vibe is just so warm and homely, but she was definitely no amateur as she has had 22 years of experience in this field - it was no doubt that she knew how to cut and style hair! I was expecting the haircut to take at least 1 hour but she did it in 25-30 mins and it turned out amazing! Love love love!

Iran is a real gem; please find out for yourself! I came in for a Groupon for a microdermabrasion…read moreand mask. That was awesome and my face is still glowing, 2 days later. She told me about eyelash perming when she saw I have long but very straight/flat eyelashes. She was not pushy AT ALL. I told her I was from out of town and would like to know more but wouldn't be getting it done today. Iran was so nice to very clearly explain everything to me. She knew I wasn't going to get that service that day, yet she educated me on the process anyway and told me what to look for if I wanted to do it when I returned home. She made me feel at such an ease and yet also excited... I got my eyelashes done that day! Looovin' the results! I haven't worn mascara or used an eyelash curler in 10 days! Iran's passion is very apparent and infectious. Can't praise her or results enough! Other notes: --Booking was very easy (initially for the microderm) --Iran followed up via text and phone to see if I was happy with the results --The salon was clean and quiet, which was nice.

Good little place for a haircut or colour. This is a school, so be aware they are students. Very…read moreaffordable. I have never had a bad experience.

Amazing experience! Everyone was super helpful the owner Anita herself came up to greet me when I…read moregot there and after hearing what kind of haircut I wanted I was switched from a beginner student to a more experienced one to make sure it was done well. Miss Anita herself started the haircut to show the student how it's done and periodically came up to check on her even though she was busy with her own client. After looking at the pictures I had brought to show what I wanted she gave me good advice and suggestions as to what would work on me and what won't. End result was amazing! I loved my haircut and it cost less than $30! But the thing that stood out the most was the outstanding customer service! Definitely recommend and will be going back:)

I'm not good with haircuts. I get small anxiety seeing someone chop away at my hair so I'm very…read moreparticular on when I get it done and who does it. I haven't been to a salon since July 2020 - way over two years ago. My partner got frustrated seeing my hair all over the place so he decided for my birthday to get me a Groupon to Concepts to tidy up my hair. I had Eddie be my stylist and my goodness, I was impressed by him! We didn't make much talk but he automatically knew how I liked my hair done: v-cut, layers and some side bangs. All of these he knew without asking other than to confirm. The wash was great and relaxing and he kept reiterating what he's going to do next so I don't get scared. Overall, I would highly recommended coming here and requesting Eddie!

I am a Hairstylist, and the salon I work in was locked when I arrived because of the severe…read moresnowstorm on Thursday, February 13th. Thanks to the Girls at the reception, who called the salon owner to see if it would be OK if I were to do two clients. It was the end of the day, and the owner was exceptionally kind and allowed me to do my clients, I was very impressed by how well I was treated, and everyone who worked there was very friendly, so I would like to highly recommend Concepts Salon & Spa for being so accommodating and extremely friendly, also the work I saw was outstanding.

The Place is beautiful and the staff friendly. Customer service excellent. I would recommend this…read moreplace for a haircut. The lady gave a super haircut. I although wouldnt recommend this place for hair color. I went it to have my hair highlighted + colored. The stylist ended up bleaching my hair which needed the highlights and then washed the hair once bleached and put one color on the entire hair. I have never bleached/ higlighted my hair. I have always colored them without bleaching (I went in for a deep copper color and not blue or pink) If you are Ok with your hair being bleached, then this Salon is for you. Other than that full points for the place and service.

AMAZING. I was so nervous to get my hair done at a new place and I can't be happier with my…read moreexperience. I can't recommend this place enough

I went to the Skin Care Academy and received a facial, manicure, and pedicure through a TeamBuy…read morecoupon. The novelty of two women working on me at once wore off as the positioning I was in was very awkward and uncomfortable (lying down to do a manicure, pedicure and facial at once). The beginning of the service was good but they were trying to rush through all the services and as a result, my manicure has already chipped a day after my visit here since they were doing my nails mid-air and missed a lot of areas that I even asked them nicely to fix up. Although most of the students were very nice, I was not treated nicely by the receptionist nor the main manager. They interrupted me during my services and spoke rudely to me about some personal matters that was a grossly inappropriate tone and time to talk to any customer. The owner/supervisor had even scolded and lectured one of the students in the middle of my service. She had no sense of professionalism in her workplace, when customers are trying to relax. The services I received were mediocre and the customer service of the main owner ruined it for me. I would never go back here.

I am a student at Skin Care Academy, a very big dream is coming true for me! I had wonderful…read moreexperience with the school! I got an excellent teacher who has the most patient in the world, she is very knowledgeable, kind, and most of all has respect for everybody! I wish this people who wrote this review would have a bit of a respect for others too. It makes me sad to read this because it is not true. I got the knowledge and experience from this school that will last for a life time, and I always will be grateful for this six months that I spent with them! Visit the school that is all I can say!

Overpriced for some weird reason. They only wax where they see hair even if you paid for the full…read morebody part. So many patches left undone and unwaxed skin left unexfoliated and visibly darker. Provider kept asking where needed to be done next and was disorganized...just do the full surface of the bodyparts purchased. Cheap with the use of the wax, so even the parts they do go over arent really done well. Also left me waiting for almost 30 mins on and off in between my appointment and the service provider kept leaving. Poor lighting in the wax room, which makes a careless person's work a lot worse. Wondered why it was so empty when I walked in when they made it difficult to book appointments, but now I realize it's not because they're busy, it's because the quality of the work and overall experience against the price.

This is a really cute place. A bit pricey for most of their aesthetic services, but they do have…read morespecials and deals often. Ashley does the best French Shellac manicure on the planet!!!!! (Shellac in general, really, she's fantastic!) I get compliments constantly, and I send everyone I know her way. She's meticulous and will do your nails exactly to your liking. If I'm unable to get to Milton (I live in Mississauga) and have to go somewhere else, I'm always sorry I didn't wait. I've not been happy with my manicures from anyone else in 2 years. Full Spa Shellac Manicure - $45 Shellac Polish Change - $30 It's best to call in advance and make an appointment, because she does book up quickly.

Terrible experience studying esthetics here…read more Owner is very disrespectful and money hungry. Does not invest into the school despite students spending $10 000+ each to study there. No professional cleaners have been employed there for 5+ years despite the school being in a rundown very dirty area of Toronto (Sherbourne & Dundas). No security to protect students from unwanted drug users and homeless coming into the school who often deficate and urinate right in front of the school's entry way. Plus a bed bug infestation due to very unsanitary conditions. Very old equipment and school setting, washrooms flooding, and so much more to name like no wifi for students. Nothing modern about this school.

So disappointed with this place. My last visit is one that will always stay with me. I was going…read morehere for almost three watts. And had excellent service. But the last two times, I have heavily regretted it. My previous visit, I had to go back a second time because none of my grey hairs were covered. I have an extremely busy job and schedule, it's very difficult for me to find the time off. Students obviously take longer, which is why you schedule the extra time. My last visit, I was taken care of by a young man, who was very prideful. He even stated "sometimes the students know more than the instructors" and continued to do things his own way. The hair colour was nothing like I asked for. Instead of ash, it came out as trailer trash orange. He didn't even know the basics of drying. He tried to dry wet and dry hair together, pulling on fragile bleached hair, and breaking them, and pulling the whole time with this brush that I tried to be polite and withstand as much as I could. But I couldn't take it anymore, I was getting a headache from all this hair pulling. So I politely told him I'm going to finish the rest at home. He told me I was being disrespectful, and should let him continue to tear the rest of my hair out. I left! I should also let you know that they have no interested in keeping up with health and safety protocols. The receptionist come to speak to me after one of the managers spoke to me about having my coffee and a bite to eat. Yes my mask was down, while I was snaking with no one around me. But I was just spoke to by one of the managers, then again with the receptionist, who asked to take my cup away and put it somewhere else. The appropriate thing to do was to either ask me to put it in a designated zone when I come in, or request that I go finish it and come back. Not put your dirty little hands on it then expect me to drink it after. She threw out my coffee, after badgering me. Terrible customer service! I called back to discuss this and have it fixed. Their response was you might have to pay to get this done. I'm definitely not going back to this farm house. And unless you want to blow money, enjoy poor customer service and want bad hair, stay away!

Hi and Good Day to all staff and ownership: I am writing a review of a great place-I had my beard…read moretrimmed by a lady named Mary-She always takes her time and, does a great job of both my beard and, other areas of my face. I am glad to go to Mankind Grooming where I always a enjoy a beard trim from a great team with lots of class. Keep up the great work AJ, Anca and, Team!!. I always enjoy a beard trim from a classy team of people and, get my money's worth-it also pays when they treat me with respect as do the customers'.

Amazing! That word…read moresums it all up nicely. This was my first trip to any sort of male-oriented salon. Their description, "Grooming studio for men" is a nice tight way of saying "Come hang out in our man cave and get your hair cut". I didn't know what to expect walking into this place, but I was thoroughly blown away. The waiting area looks like the ultimate man's living room. The receptionist offered to take my jacket and make myself at home. There's a leather sofa, a coffee table with some manly magazines on it, a giant flat-screen TV playing sports with also a PS3 hoked up, and a bar. Yes a bar. That bar is used for them to offer you a drink from which is included in the "Alpha Male" service package. When it's your turn, the stylist takes you over to a chair and you have a quick consultation about what you'd like done. After that you're over to a station where you wash your hands and they do a paraffin wax hand dip. Next, the stylist will get you seated at the sink. You get a quick facial rub down and you're face is wrapped in a hot towel. While your face and hands are basking in the warmth you get your hair washed and scalp massaged. Once this is all complete it's on to the cut. The cut was the most attention my hair has ever gotten in my entire life. My hair is pretty short, so it mostly involves clippers to get it cut. I'm not sure how many different guards she used but she sure made sure everything was blended perfectly. Best haircut I've ever had. The Alpha Male service is $45 before tax and tip which is extremely reasonable in my opinion for everything you get. I highly recommend this place to any guy or ladies, this would make a great gift for a man in your life. Nov 30-day challenge 15/30