A 40ft branch fell from my tree and into my yard on a Saturday morning. I called Saturday afternoon and had an estimate on Sunday morning where we decided to take the whole tree down. They were able to have the crew come 1pm on Monday afternoon. This is great considering it's summer time and we host people all the time in our yard. The pricing was competitive and the speed and responsiveness was great. It took about 2-3 hours to remove the whole tree, they removed part of the fence to get to it and put it back together after. They also cut down some bamboo that was growing next to the tree as well. After they cleaned up and left, I noticed that there were some large dents from where bigger branches fell in my lawn. There were also a lot of smaller sticks and debris I thought they could have cleaned up. Other than that, the service was great and they were really good. read more

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Horrible experience with this company. My neighbor hired them to trim her hemlocks instead they knocked them down from the base destroying her fence and my front lawn! These were 35' tall hemlocks that they cut down at the base letting them crash her fence and land on my lawn! They said they would make it right by installing 10 foot trees in their place and topsoil and seed for my lawn. My neighbor got 5 small trees and my lawn got nothing. My lawn is now full of bare spots, divots and weeds. They said they'd come back but never did. Would never recommend having them on anyone's property! read more

I scheduled a tree thinning and bushes pruned, through Greg. I was given an estimate of $900 and scheduled them to come in and do the job. When the crew arrived they only had orders to prune the bushes, but not the tree. No one was aware of the tree portion of job and I wasn't able to reach Greg. After some complaining on my part they knocked the price down to $600 for a pruning job which was still not good. Broken branches, ugly gaps and height was not down to what I wanted in the first place. Alex was supposed to get back to me, but never did. read more

Very pleasant, great prices, efficient and prompt services. Completed the work in half the time! Luis was a great supervisor and foreman and mediated all well from start to finish! With cordial greetings on meeting to a pleasant and seamless finish, Luis was key in ensuring the job was exceptionally done! read more

There were delays due to equipment not arriving on time , they didn't bring a ladder even for my 40 ft Sycamore they were to trim, when they started trimming it they had to breathe piled about 9 ft High by 12 ft long which is understandable but I got worried cuz I didn't see a truck to come to take it away I guess the neighbor was concerned because the cops came too questioning the workers what was said I don't know. The actual tree trimming job was fair not excellent clean up was again Fair but what really upset me the next day I found my Adirondack chair the leg was broken right off nobody told me , but the worst thing was the owner during when he quoted me or one of the workers left a balled up piece of paper in my driveway curious as to what it was I unfolded it and I found it was a job order a quote Two Towns away for exactly what I was having done three trees trimmed I looked on Google Earth the trees were about the same size as mine from what I could see we're closer in proximity to branching out and guess what I was charged 1100 and the other person nearby was charged 675 . I question the owner and he seemed annoyed that I dare compare quotes before he realized I checked it out on Google Earth he said well you know the tree size matter not knowing I already checked that out and found they were similar . My broken share he insinuated we did it ourselves he said if his workers break anything they make sure to tell the customer yet the day before when he gave me the quote he was standing right next to my chairs and could see they were all intact . I certainly will never use them again thing was I trusted Alex the owner and so I use them but when they come to give you a quote they're not only sizing up your tree you're sizing up you , to see how much you flinch at the numbers they toss around and then they quote you accordingly in my opinion read more

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Customer Service does not exist with the lead crew guy of " Branching Out Tree Removal, Dennis. Dennis showed absolutely obnoxious behavior toward me, on the callback - May 4th, at 4:30 PM. Earlier, I asked the appointment setter to have him call to reaffirm Monday, May 6th's job details. I simply began a conversation regarding my thoughts; on the small backyard tree removal & large front tree trim, but right away because he didn't agree with me, instead of discussing options, he immediately told me outright" I can tell you're going to be difficult! You should get someone else!. " He repeated those words over and over, talking loudly, so I couldn't override his insulting view. How rude is that ?! It was absolutely disgusting,behavior. A top of that, he started going on about how he the first guy (with another company, Dank) who gave me a lower estimate , canceled on me. Whaaa?! Dennis was totally off. Number One: He should not have even mentioned that; it was none of his business. He was totally out of line there, one insult after the other. Number two: The appointment with the other company was still set, as I wanted to see what happened with the " Branching Out " company, before canceling, plus the other company offers many more services we could use as all. He continued to whine at me about how it would not be worth the $600 rate he was charging me to take the tree roots out, and even out the soil, along with the tree removal in the backyard, as I was requesting. He kept calling me difficult, but obviously Dennis is someone with serious emotional issues, as a simple discussion turned into an argument, in his thinking. In addition to my situation, the " Branching Out " ad in the Newsday Home Town Penny-saver Ad section, states they will match any written estimate. I brought up that ad, after an initial visit by Dennis, to just take down the backyard tree. He quoted me $500. Dank trees quoted me $350. Dennis said, " That wouldn't be worth my while." That is False Advertising!! I was too nice, dealing with him, afterwards. You can see where that led me. I do not recommend " Branching Out Tree Removal, " at all!! If I could write zero 0 stars on the Yelp review, I definitely would!! read more

NEVER AGAIN! Their equipment can ruin your lawn, driveway & garden! The staff & owner are rude, impatient & dishonest. I am so happy to have this company & their staff off my property. NEVER AGAIN! read more

Absolutely horrible. Complete disregard for my roof and property. Liars. Worker used F expletive at me. Do not hire these people. Look at my photos of the damage and complete disregard of my property read more

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Contracted BOTS to trim down two 30+ foot spruces in my back yard. Alex visited in person to inspect the trees and give me a quote, which I thought was fair. Less than one week later, the trees are trimmed, shaped, and I was quite satisfied with the experience all around. One of the trees was just about 10 feet from our "glass room" which has a 25° glass incline roof, so I was incredibly concerned about debris falling on the glass. No problems at all there. I expected it to be at least a half-day affair, but BOTS showed up with about 6 workers, and had everything done in less than two hours. They called me out to take a look before they left, and I had them do some more tiny trims, which they were happy to do. Despite what I read in some of the negative reviews on this page, the crew tidied up, blew out the debris, and left the area in great shape. No chips, dust, branches, debris--looks fantastic. read more

Had some Trimming/Pruining completed by Branching Out at my home in East Islip - priced right, on-time and the clean-up with spot on - thank you to Branching Out and the awesome crew - Highly Recommended!! read more

Alex gave me a very fair price to remove three trees, grind the stumps and prune another tree. He and his crew showed up and did the job very efficiently as promised. No complaints. Overall great experience. read more

I went with them due to the cheapest price. I never received a written estimate but later when I said we had agreed on tree elevation I was told it wasn't in the paperwork. I paid extra for stump and mulch removal after tree removal but the worker said they don't do that. Luckily that part was on the bill I was handed after the job was done but the truck with the garbage pails had already left. After calling up, I was told I shouldn't have paid him until after I checked the work, basically saying it was my problem. They then told the worker to remove the mulch and they needed my garbage pails to do so. As far as the tree elevation i was rudely told that they would come back and cut the three branches. I was told they would come back and do it but they never called again. Pictures included of the mess that was left. read more

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We employed Branching Out last August to trim trees and get rid of weeds on a large ivy bank. Dennis did a good sales job , however; the reality is that they trimmed a few trees and left a mess with the weed debris on the bank. They also cut all the ivy at the bottom of the trunk of a large tree instead of cleaning up the weeds as I had requested. ( pictured below) The tree looked strange after that and it continues to look odd. They demanded cash and now I understand why. They had a bad attitude about correcting the terrible job they did at the time. We continued to call with no satisfactory response and have spoken to the owner as recently as yesterday. He refuses to come over to discuss and look at the unsatisfactory job they did. I would strongly not recommend this company. Looking back on our experience, we could have gotten the same job done at half the price without the attitude. read more

Branching Out - Tree Services Near Me - Copiague, New York

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I didn't see any complaints with Nassau Consumer Affairs for this company and was willing to overlook the one complaint on Yelp about raising prices at the last minute. But almost an exact copy of the complaint posted by another Yelper in March 2018, my 91 year old father (and Veteran) got a contract from "Dennis" to remove a tree in his backyard. Anna sent me a copy of the agreement along with their license and insurance so work could begin the next day. But when workers showed up this morning, they tried to gouge him for another 25% more than what Dennis quoted. Thankfully, my father sent them on their way, but how unprofessional and unethical is a company to try and rip off a senior citizen? The tree didn't magically grow 25% in the past few days. Your estimator Dennis has a track record of making "mistakes" that your company doesn't honor. In fact, the new price your workers quoted today was the highest quote we got for the job ($4,000) It truly feels like you were trying to squeeze every penny out of a senior citizen and try to get away with it. Your owner was "too busy" and couldn't call me back this morning to try and resolve. If you make mistakes, honor them! Don't try to pull a fast one on the elderly. Funny the owner stops by later in the morning and says he sees no reason the original quote couldn't be honored. So why are your employees trying to pull such tricks? Funny the owner called to try and back peddle his way with some odd story, but couldn't explain how his workers tried to increase the price to $4,000. He called it a "communication breakdown." I consider it a shakedown of the elderly. read more

I had an estimate that was on the low end, when they showed up it was a different story. Bottom line it was a nightmare of a job I knew it my shed my, my greenhouse & a tree that was way up there. Trimmed property line up, at a price that I thought was still fairly reasonable. The yard was just mowed this week & looked just as great. I'm happy with the job, thanks manny & crew for a job with no complications read more

I used Branching Out Tree Service in Feb 2021. Competitive pricing, and they appeared to have removed all the stumps as requested. However the largest stump they did not remove and instead covered it with mulch, wood chips, and dirt. I had since discovered this after removing the covering debris. I called Dennis the estimator, who was originally nice on the first estimate. I had requested he come back and look at it and was happy to pay more to have the rest of the stump removed. Dennis was now standoffish and defensive. He seemed to think I was blaming him but I think he just had no interest coming back for a second smaller job. He was also nasty and rude. I informed Dennis I would call the office. Which I did, the operator informed me the owner Michael would call me within 24 hours to help resolve the issue which never happened. I had planned to recommend branching out to family and friends but given the lack of customer service I have decided against providing referrals until further notice. If Branching out decides to call and rectify the issue I will happily change my mind. read more

had a large oak tree cut down left all kinds of branches in my bushes not take away and the last 2 guys who ran the grinding of the tree left a large mess with roots and such not take away ruined my back yard so much paid them cash AS THEY SAY TOOK THE MONEY AND RAN have called them 5 times every week since to send men to clean up the mess? say they get back to me but never do? been over 4 weeks since this tree got cut Do not let the guy who promises you every thing will be done right FOOL you Take it from a 77 yr old Wish i could send them to the better business bureau read more

If I could give zero stars I would. They came and gave an estimate and then when they came to do the job suddenly there as a miscommunication. I would have had more respect if they told me that they miss quoted the job! read more

This company was a disgrace to tree companies they damaged my house they damaged my property they peed in my bushes they sat on my furniture they moved my furniture and did not put it back and did not clean up the property they scraped the driveway the streets a mess and when I called to complain I still do not have a response. At no cost is this company worth it. read more

The most unprofessional company I've ever dealt with. They rescheduled 3 times and then on the 4th expected visit, no show at all. The receptionist Anna made the new appointment and then "forgot to put it in". They've stopped answering my phone calls and I'm now taking my business elsewhere. Beyond unprofessional read more

Branching Out did a great job from start to finish. Both Bill ( for estimate) and Alex ( job supervisor) were on time, professional and demonstrated expertize in their field and excellent customer service skills. Ana ( office staff) is highly efficient and very helpful as well. Thank you all. Would recommend them highly . read more

First let me start by saying I rent, but I've been in this house for 25 years, been through about 5 other tree places coming and removing or trimming trees over the years. After Tropical Storm Isaiah, it was obvious it needed to be done again, especially the branches hanging over the roof of the house. Landlord said he was having some stuff done too, and would have them come over to do a quote. The writer came, looked at what I wanted done, and left. He seemed concerned more about not removing trees, which I liked. Landlord said he would come over with the writer again, because he wanted to "make sure what we're paying for is what we're going to get". Turns out, the job he wanted done, they jacked up the price when they actually got there, even with a written quote from the writer and he was charged about 25% more than he was told after requiring them to do the things he was told they were going to do. So we went all over it again. There are about 7 78-foot-tall oak trees in the yard. There was one I was concerned about during the storm that was REALLY moving around a lot, and the writer said they would trim the top to remove inbetween branches to reduce the wind resistance, because he said the tree looked healthy overall. I said that's awesome, and he gave us a pretty cheap price compared to stuff I've had done in the past. 7 tall oak trees, trimming the branches out of the wires on the telephone poles, and over the house, and supposedly that one tree that needed a haircut. Crew shows up, starts working. Talked to one of them, they knew what they were there for (or seemed to) and started work. Foreman shows up, talk to him for a bit. Said he's the "owner's son". Friendly, starts telling me a story about my neighbor who they did some work for, and they took out the cable drop. Yes, he actually told me that they ripped out the cable drop. So the neighbor, obviously never getting reimbursed for the cable repair or inconvenience, tried to at least get them to trim some little tree in the front yard for the cost difference, plus cash. Wouldn't do it. Now, this is the FOREMAN gossiping to me about my neighbor. Odd that he would tell me a story about screwing over my neighbor. It was like he just couldn't help himself feeling superior. A little while later, I hear a loud weird noise, sounded like someone plucking a huge bass guitar string. Look out, and realized they had dropped a huge branch right on top of my power drop. Like really? (Note the cable drop of my neighbor's being torn out of the house). Thankfully, my TWO Verizon FIOS drops (one residential, one business), are right below that power line, it shielded them. As time goes on, I come out of the house later, and that one tree I wanted trimmed up top, they stopped working on after cutting one branch off the side, about halfway down. Talked to the foreman again. Told him that wasn't what the quote said, and explained what the quote writer had written down, AND he showed me the quote at the time with that on it. The foreman starts arguing with me. Literally arguing. Raised voices on both sides, because don't tell me what I'm (even indirectly) paying for is not what I'm getting. He's loud, in my face, with no mask. His workers are staring at him. Said "let's go inside". Nope, can't go inside, because my wife is high-risk. Got even pissier, and just walked away. Real professional. I'm 55, and I have NEVER been treated that way by anyone. Ever. I work in IT, I'm a DIY mechanic, drove a truck in my mid 20's, I seriously never have had an experience like that with someone in a "service industry" who relies on good feedback for their business. He had like 20 guys there, any one of them could have easily gone back up and done the job in about 10 minutes. I have hemmed and hawed about leaving a bad review, but my conscience says I must, even if it means the "son" knows exactly who wrote it. If the owner wants to contact me (not your son) you know where to find me. If anything, the next person who uses them, they'll treat nicer. Maybe they won't meet up with the owner's son. I can hope, can't I? read more

On the plus side, after calling "Branching Out Tree Service" my call was quickly and professionally returned. Likewise, the "estimator" made an appointment to perform the estimate quickly and arrived to perform the estimate as discussed. The price quote seemed reasonable and we agreed on the work to be done then and there. After that the service went from promising to thoroughly unprofessional. Despite being told I'd be called the day before the work was to be performed, on the day of the first appointment no call ever came. When I called "Branching Our Tree Service" the morning the work was to be performed I was told they tried to call me but they had the wrong phone number. That's curious seeing they had called me successfully several times before. Regardless, I made another appointment, and again they did not call me the day before so I called them. The women promised she'd call me back within the hour because she was "making the schedule". She never called. They never showed twice. They earned one star. There are many tree services and I certainly suggest any consumer consider one that will actually show up when they say they will or at least have the courtesy to call and say they cannot perform the job they agreed to. read more

Worst Tree service on long Island by far. 2 hours late and they want more money than what was quoted. When I asked if they could just do the job that was agreed upon they jumped in their trucks and took off. Do yourself a huge favor and seek someone else with better manners and more professionalism. read more

Bill promptly came out for a estimate which was very comparable to other quotes that I received but definitely in the range I was hoping for. I wanted to schedule ASAP and he said his secretary would call me by the end of the day. Then two days passed without a phone call before I reached out to the office. She took my info and said she'd call me back before the end of the day to schedule a day time for the work. Another 2 days passed before I reached out to yet again confirm a date but couldn't reach anyone. I left messages and still haven't received a call back read more

Look out for this Incompetent Company, from Bill, to Anna and Dave. These people are Liars and nasty at the same time. Here are the facts: 1) They are No shows, they give a price (which is probably the cheapest) 2) They give you a Time and Day and Do NOT SHOW UP! 3) Don't call the office and speak to Anna because she is nasty and rude. 4) when you do call, they will set up another time and wont show. 5) They in return have different workers call to give another time along with BS and discount, but means nothing. They never show or call. I'm still waiting for them to call and take down my tree. In the meantime I got another quote a little less then theirs and he showed up the same day and completed the job. That my friends is Good Business! That company is: Paradise Tree Service - 516-520-0113, 631-226-1113 talk to William, a stand up honest guy that gets the job done! read more

If you want to make your neighbors mad- Hire this company. They were hired down the block to cut down a tree, wood chips were spread all throughout the surrounding houses backyards and their equipment blocked the whole street. Rode past on my bike and got chipper dust in my eyes. Also they got chipper dust all over a neighbors car and inside because the windows were 2 inches open. They tried to call the company and they were hung up on.. very rude and sloppy job- Dont hire read more

After reaching out to the owner several times with no response . I will call the better business bureau and Angie's list. It is costing me $600 extra to have the real work done that branching out failed to do. read more

Truly awful experience. I hired them to remove a tree from my backyard. They took down the tree, but left a HUGE MESS of dirt and woodchips on my neighbor's property. It's been 2 months and they refuse to come back and clean it up, saying that its not their problem. I don't recommend them to anyone. Save yourself the nightmare and go with a different company. read more

would prefer to give negative stars. owner came to house and looked at tree i needed taken down. gave me a price and a date. 2 days b4 that his office calls & they have to reschedule because of rain - i said no rain in forecast but ok. i was told other owner would be on site. the crew arrives that i could barely understand and no owner. they tell me the price was wrong. the tree is big (didn't grow in a week). tells me i have to pay more (no figure given). i said i am paying what i was quoted. he goes on to say that maybe i want to call someone else but they might not be insured but they don't have time either cuz they have another job at 3. told them "get off my property". i call the owner that quoted it out and his only concern was "were they rude?". DONT TRUST THEIR PRICE. VERY UNPROFESSIONAL read more

What a great company and crew. Hard working guys and clean when they left. Highly recommend

Professional and fast service at a reasonable price. Highly recommend! Phone calls were answered promptly and returned as necessary in a timely fashion, read more

We were really happy with the great job they did for us! Cut down a tree, had another large trunk cut down, trimming and stumps ground. Very reasonable pricing for the amount of work we had done. We highly recommend them. read more

We use them to take down 4 trees in our back yard! I can not say how professional and fast these men worked!! We had an estimate that was the beat price around! They started at 8:30am and where dont by 1;30. The crew that worked together was extremely fast and efficient! We also asked them to take down two little tree stumps we had and they did that no problem. I really can not say how amazing the work they did was! I will recommend them to everyone who needs tree work done. read more

At first this company was easy to work with they came quickly for the quote and said they would start the work the following Monday. They didn't show up on 3 separate occasions and they never called any of those times to cancel so we just waited. We were extra patient due to the pandemic but they obviously don't respect their customers time at all. Very disappointing. read more

I wouldn't use this company to cut down an overgrown sunflower. Had a scheduled appointment to have a 50 foot oak tree cut down early morning. The time was then changed to 2-4pm, to which the trucks showed up 10 minutes to 4pm, naturally. The crew started working on the tree and then stopped work at 5pm stating they would come back to finish the job early the next morning. The next day the crew was MIA and did not show up to finish the rest of the job. After calling the company, I was told the crew had other jobs to report to. How was not finishing the job from the day before not their first job? Completely unprofessional and lacking any form of customer service. read more

After hearing their truck idling in the middle of my dead end street for close to an hour (literally parked in the middle of the street with nobody inside), I called the company and asked that the truck be moved as it was blocking access to my driveway and I needed to leave. I was told that they were doing work on another block (other side of dead end) but would be moved. After no movement in a reasonable amount of time, I called back and demanded that the truck be moved so that I could leave. At that point, I was hung up on. They then refused to take my calls - the only way they answered afterwards is when I called from a different number. They were rude, uncooperative, and disrespectful of the neighbors in the area where they were working near. I would never give "Dennis" or anyone else from this company my business. read more

Hired branching out to remove a huge oak tree in front of my house. Dennis came to give me an estimate. I had been shopping around for 2 weeks and he was my 4th and final estimate. He beat the lowest estimate I had and he agreed on my "magic" number I wanted to spend. They were very professional. They came with 7 guys and 3 trucks. Removed a 70...80 foot oak tree and grinded the stump all the way down in about 3....3.5 hrs!! So far so good. I'm going to watch this tremendous hole with a pile of dirt settle lol... I will follow up my review and revise if there's a problem. I am giving them 5 stars for fairness in price, preparedness and professionalism. read more

They were hired by my neighbor to trim trees. my neighbors asked if they could use my driveway for access and I agreed. They pulled a bucket truck into my driveway and broke my driveway, and ran over bags of mulch. They tried to cover the mulch with different bags and dig a hole to cover my driveway with dirt. they left without telling me or my neighbor. My neighbors called me to tell me of the damage when they saw it. I called their office and spoke with Shirley, I told them I would have a written estimate prepared by a licensed mason and they would have to pay me. They said someone would call within 24 hours. No one called. However they did come back to my house while I was not home and without my knowledge or consent tried to patch my year old driveway with a bag of concrete. I called and left a message, they still have not called back. TL;DR this company I didn't hire broke my driveway, snuck back onto my property to make a half assed patch job while I wasn't home, and is ducking my calls. Do not use unless you like small claims court read more

These guys are the absolute worst. They were hired by our local town to cut down a tree. My car was parked in front of the tree, and they decided to cut down the tree over my car. They proceeded to damage my car. I would stay far away from these guys. Even the tree they actually cut down was not done properly and they left a huge mess all over the sidewalk and street. STAY AWAY. read more