We went shopping for certain things and needed help with few other things. Erin answered all of…read moreour questions and helped find everything that we needed. Such a delight and so knowledgeable

Total Wine _ Totally Awesome…read more I want to take a moment to share my heartfelt gratitude to Front End Supervisor Lori and Total Wine Associate Chris for making such a special time in my life even more memorable. As I was preparing for my upcoming wedding, I wasn't very familiar with spirits or selection, but Lori and Chris went above and beyond to guide me through the process. What truly touched me was the warmth they brought to the experience. On my second visit, Lori greeted me with the most genuine hug, something the extrovert in me absolutely loved and as stressful as this planning was, I needed it. She reassured me that she was there to support both my fiancé and me every step of the way. With their thoughtful recommendations and even spirit tastings, what could have been stressful turned into something seamless and joyful. I am deeply grateful for their kindness, patience, and care. They didn't just help me pick out drinks, they made me feel celebrated. Highly Recommended~

A whole team of people who don't know what they are doing and are looking to rip you off, and it…read morestarts from the leadership. Do not order a keg here because they have no way of tracking who you are, what you ordered, or anything of that nature. We ordered and paid for a Pony keg but this store committed Fraud by bringing out a much larger keg and having us pay for the wrong order.

This Spec's store has proven to be poor, for a number of reasons. On two occasions the Bota Box…read moreSauvignon Blanc that my wife frequently purchases has been bad, and only from this location. I buy Whiskey, and they are very often out of what I'm looking for. The suggestions in the bourbon selection have been poor. Not sure what the hiring process or procedure is at Spec's, but they need to get a handle on this store.

Their service was good Ambiance is laid back…read more They have a lot of selection of food, drinks and alcohol

Pouring rain and a wonderful experience. This man helped me I didn't get his name however he had…read morethe coolest hair( Afro) !!! Very very knowledgeable!!! Then at checkout another man actually walked my heavy box to my car!!! Thank you!!

This place has been around forever, however this has been one of our first times. They always play…read moregreat music, have plenty of area for the kids to play, and we really enjoy the vibe here!

Showed up at 3:00 pm on a Saturday, very busy. Parking a bit dodgy, but found a spot. Full bar…read more Outdoor seating on picnic tables. Lots of families and dogs, dj kept the music going. Five food trucks, from Mexican to Asian to Cajun to Greek. Wanted to try something from each truck, but settled on a muffuletta and cajun potato salad. Folks with me went sushi and Asian. We enjoyed all of our meals. The chicken teriyaki was a huge portion; enough for 2. There were several playgrounds for kids, and a small building with restrooms, a couple tables, and they sold snacks in there (ice cream!). Will definitely return to try a gyro, some bulgogi, and a torta.

Pretty good outlet of Specs, with a wide range of liquor and a very eclectic range of gourmet…read moretreats, from pastas to jams to alcohol-centric Jelly Bellies. Parking is plentiful and easy. Service was fine, though I didn't see anyone aside from the checkout lady. Can't quite give it 5 stars as Spec's charges a penalty for using credit cards. Yes, they call it a 'discount' if you pay with cash, debit, or check, but tomato, tomahto. Very much worth a visit if you're in need of your booze fix!

Went in looking for a nice red blend for dinner and for some reason the guy working the wine floor…read moredecided that meant Moscato. While I have no issues against sweet wines it was not what I wanted and I found it very insulting that he kept pushing sweet wines at me because he apparently didn't believe I knew what I wanted. I left with a great italian primitivo, but I will not be going back there again due to the customer service.

The attendant Mitchell was a Cutie his smile is very contagious and he treated me so well very…read moreknowledgeable will definitely be back soon because of him.

The store is small but has great selections. The staff is always ready to help you find what you…read moreare looking for, and if you ask for information, they are very knowledgeable. I've been coming in for a couple of years and have never been unable to find what I want. Better than other stores by a mile. I love the tastings, friendly, quality and well done. Great place to relax and shop.

I know the twins- Jack and Johnny. This place is actually a…read moregreat place to go if you're into drinking doubles- you often will get discount for buying two bottles at a time! They're big on the biggest of brand names. The staff is patient and friendly. The make suggestions, based on what they drink, and the little signs along the aisles on what Margaret the cashier drinks are helpful. The wine selection is okay. The beer selection focuses on the higher end stuff. I think there's cheaper prices next door at HEB if you're looking for Lone Star or Shiner Bock. Twin Liquor's beer selection is more for the harder to find, focusing more on IPAs. They offer all the airline bottles behind the cash register. Parking is easy- it's located out next to a pizza joint and a big HEB. There's a USPS mailbox down the way, which adds to the convenience.

Went online to order a gift to be delivered the following day. Online showed in stock at McCreless…read morelocation. Next day I receive a text saying the order had been declined due to insufficient stock. Luckily I saw the text and called the store. The male employee wasn't concerned, hadn't attempted to locate the product to fulfill the order or make any effort beyond declining the order. As mentioned, it was a gift, a birthday gift, expected to arrive in time for lunch plans. Tomorrow does no good. The employee put the phone receiver down and left me on hold longer than good customer service would dictate. When I called back, no answer. Needless to say I will not be spending money in Twin Liquors and will be sure to spread the word.​ Smh.

This place has zero respect for its customers. My 4 year old needed to use a restroom, the HEB next…read moredoor's bathroom was down. They were allowing partners from the store to use the restroom at this twin liquors but, despite the store sending us over AND me offering to buy something they wouldn't let my son use their restroom citing "company policy". It's a kid, y'all are ridiculous.

The store In Kingwood Texas at the corner of west lake Houston and Kingwood drive is badly managed…read moreand unfriendly. Ever since Butch left they lost an asset. I was a regular customer and purchased all my liquor and wines from them. They used to match competitors prices, then someone had a brilliant idea to stop. So...... I stopped shopping there. It was actually the straw that broke the camel's back. Edna is the only genuinely friendly person there. The lady who replaced Butch was always unprofessional, disheveled and didn't ever make eye contact. As for the ambiance, it's nothing to talk about as it was vanilla at best. I shopped once at the other location in Kingwood and got the same impression. Maybe!!! It's the company culture!!! Good luck on customer retention.

The guy who was working there 5/15 in the evening was rude. If he doesn't want to be there and…read morehelp, he should quit. Didn't buy anything for this reason. Store was clean and had an okay selection. Customer service is horrible.

Well I suppose she would have never proceeded to verbally attack you had YOU not instigated the…read morealtercation by spewing racial slurs such as "GO BACK TO MEXICO" and "SPICK". Not everyone is going to sit back and allow your racist self to verbally abuse them because you're agitated and fiending for your alcohol. Get yourself some help and I'm positive Twin Liquors won't miss the business of a racist who blatantly disrespects their employees. Serving individuals like yourself will give them a worse rep than an employee who won't tolerate your bigoted bs.