A whole team of people who don't know what they are doing and are looking to rip you off, and it…read morestarts from the leadership. Do not order a keg here because they have no way of tracking who you are, what you ordered, or anything of that nature. We ordered and paid for a Pony keg but this store committed Fraud by bringing out a much larger keg and having us pay for the wrong order.

This Spec's store has proven to be poor, for a number of reasons. On two occasions the Bota Box…read moreSauvignon Blanc that my wife frequently purchases has been bad, and only from this location. I buy Whiskey, and they are very often out of what I'm looking for. The suggestions in the bourbon selection have been poor. Not sure what the hiring process or procedure is at Spec's, but they need to get a handle on this store.

Pouring rain and a wonderful experience. This man helped me I didn't get his name however he had…read morethe coolest hair( Afro) !!! Very very knowledgeable!!! Then at checkout another man actually walked my heavy box to my car!!! Thank you!!

Their service was good Ambiance is laid back…read more They have a lot of selection of food, drinks and alcohol

Great spot with a laid-back atmosphere and a fun vibe. The Asian food was exceptional--fresh,…read moreflavorful, and some of the best I've had in the area. They serve tall boys, the music was on point, and the staff was friendly, attentive, and helpful throughout the night. If you're looking for a cool place to grab drinks, enjoy great food, and hang out with friends, The Point Park is definitely worth checking out. We'll be back.

My husband and I love this place! We have been coming here for years. We go every time we are…read morehiking in the area. They have the best sushi and the best Cuban sandwiches! They have guest food trucks and some great beer on tap.

Went in looking for a nice red blend for dinner and for some reason the guy working the wine floor…read moredecided that meant Moscato. While I have no issues against sweet wines it was not what I wanted and I found it very insulting that he kept pushing sweet wines at me because he apparently didn't believe I knew what I wanted. I left with a great italian primitivo, but I will not be going back there again due to the customer service.

Pretty good outlet of Specs, with a wide range of liquor and a very eclectic range of gourmet…read moretreats, from pastas to jams to alcohol-centric Jelly Bellies. Parking is plentiful and easy. Service was fine, though I didn't see anyone aside from the checkout lady. Can't quite give it 5 stars as Spec's charges a penalty for using credit cards. Yes, they call it a 'discount' if you pay with cash, debit, or check, but tomato, tomahto. Very much worth a visit if you're in need of your booze fix!

The attendant Mitchell was a Cutie his smile is very contagious and he treated me so well very…read moreknowledgeable will definitely be back soon because of him.

The store is small but has great selections. The staff is always ready to help you find what you…read moreare looking for, and if you ask for information, they are very knowledgeable. I've been coming in for a couple of years and have never been unable to find what I want. Better than other stores by a mile. I love the tastings, friendly, quality and well done. Great place to relax and shop.

I know the twins- Jack and Johnny. This place is actually a…read moregreat place to go if you're into drinking doubles- you often will get discount for buying two bottles at a time! They're big on the biggest of brand names. The staff is patient and friendly. The make suggestions, based on what they drink, and the little signs along the aisles on what Margaret the cashier drinks are helpful. The wine selection is okay. The beer selection focuses on the higher end stuff. I think there's cheaper prices next door at HEB if you're looking for Lone Star or Shiner Bock. Twin Liquor's beer selection is more for the harder to find, focusing more on IPAs. They offer all the airline bottles behind the cash register. Parking is easy- it's located out next to a pizza joint and a big HEB. There's a USPS mailbox down the way, which adds to the convenience.

Went online to order a gift to be delivered the following day. Online showed in stock at McCreless…read morelocation. Next day I receive a text saying the order had been declined due to insufficient stock. Luckily I saw the text and called the store. The male employee wasn't concerned, hadn't attempted to locate the product to fulfill the order or make any effort beyond declining the order. As mentioned, it was a gift, a birthday gift, expected to arrive in time for lunch plans. Tomorrow does no good. The employee put the phone receiver down and left me on hold longer than good customer service would dictate. When I called back, no answer. Needless to say I will not be spending money in Twin Liquors and will be sure to spread the word.​ Smh.

This place has zero respect for its customers. My 4 year old needed to use a restroom, the HEB next…read moredoor's bathroom was down. They were allowing partners from the store to use the restroom at this twin liquors but, despite the store sending us over AND me offering to buy something they wouldn't let my son use their restroom citing "company policy". It's a kid, y'all are ridiculous.

The store In Kingwood Texas at the corner of west lake Houston and Kingwood drive is badly managed…read moreand unfriendly. Ever since Butch left they lost an asset. I was a regular customer and purchased all my liquor and wines from them. They used to match competitors prices, then someone had a brilliant idea to stop. So...... I stopped shopping there. It was actually the straw that broke the camel's back. Edna is the only genuinely friendly person there. The lady who replaced Butch was always unprofessional, disheveled and didn't ever make eye contact. As for the ambiance, it's nothing to talk about as it was vanilla at best. I shopped once at the other location in Kingwood and got the same impression. Maybe!!! It's the company culture!!! Good luck on customer retention.