They spent the time and effort necessary to do the job right and go above and beyond.

Professional service with reasonable rates. Good work. On time, worked to complete in one day. Pleasant and easy to work with. Was very pleased with Brandi Carpets. read more

I hired Brandi to replace some carpet on my stairs and they knocked it out of park. Justin came and took measurements and gave me a very nice quote on some quality carpet. Victor and Jose busted out the install extremely quickly and perfectly merged the existing carpet to the old carpet. I will be using Brandi in the future read more

Brandi Carpet - The tan carpet is being replaced later, but the seam is flawless. Jose did a great job - Flooring Near Me - Glendale, Arizona

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Brandi Carpet did an impeccable job installing carpet in all 5 rooms plus kids room. The shopping part and final install resulted in a great service that we're very happy with! Entire process was seamless (no pun intended) Look forward to future projects, thanks Chris and Team Brandi! read more

Working with these guys was such a pleasure! We just needed some carpet for a large staircase and all of the other "big box" carpet stores basically told us our job was too small and they wouldn't be able to fit us in their schedule. So, I found these guys on Angi. The owner, Chris, answered my first call, and, then we met Justin who helped us pick out our carpet and then came out to measure our space. They placed our order right away and scheduled us for the install just 2 weeks later! Jose came out to do the install. He was professional and did a great job! I would highly recommend this small flooring store for the best prices and service!! read more

Brandi Carpet - Our cool new carpeted stairs - Flooring Near Me - Glendale, Arizona

Great company Chris Brown is a sweet heart , Great workers Definitely will recommend these guys!

Everything about my experience with Brandi Carpet was amazing! I was looking for quotes and sent an email (after hours) expecting to hear back from them the following day or so. I received a call back from Chris ( the owner) less than 10 minutes later! The estimator came out and did a quote to demo all my flooring, install new tile , carpeting and baseboards, with absolutely no pressure! And they do it ALL! And the craftsmanship of each employee that worked on my home was second to none. They took pride in their trade and the company they work for, and my home is a reflection of that pride! Thank you Chris, Brandi Carpet and your employees! You made what could have been a stressful time of renovation into a great experience!!! read more

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I needed carpet for stairs and a second floor. Brandi had great selections to choose from and the owner Chris, was knowledgeable and very personable. I initially had great expectations for this business and it's employees but from the day of the install to present I could not have been more wrong. Chris' installer texted me a day before the job saying what time he would be there. The day of the install they were 30 minutes late, brushed that off and let the four guys do their job. Crew texted me later that day saying they had finished a job slated for two days in one day and I needed to come back to lock up. My wife went to the home and was in shock. Carpet was dirty and smeared with leaves and debris drug in from outside, baseboards were scuffed and cut into, and there were dirty hand prints on several walls and doors. I contacted Chris directly and sent him photographs of the damages. Chris called me back and apologized saying his main installer forgot his booties and after smearing the carpet tried to clean it but just made it worse. Chris said he would send a neighbor friend with a carpet cleaning business to fix the stains. Later that week his friend came over as promised and got the dark stains out of the carpet and came over himself to look at the other damages. Once at my house Chris began to downplay how much damage needed to be fixed. It should be noted the baseboards were installed by another employee of Chris and painted by professional painters approximately one month prior to carpet install. When I mentioned to Chris if there would be a discount for the dirty carpet and my inconvenience he stated, "I'm not going to throw away a whole carpet job cause of a dirty carpet. If I wasn't here trying to make it right we would be in court". Chris was clearly flustered that I had even asked for a discount and left my home in a huff. Chris then sent over the installer of the baseboards to fix what the carpet installer had damaged. Come to find out, according to Chris, at least one member of the carpet crew was not an employee of Brandi carpet and allowed in my home to help the lead installer. Chris had told me that the baseboards would be fixed on a Tuesday, one week after the original install. On Tuesday in the morning Chris called me saying he had to cancel and reschedule me for another day after I had already took the day off to be there. The baseboards installer came the following day and as soon as he saw what needed to be repaired he said Chris did not tell him how much needed to be repaired and only scheduled him for a half day when the job needed a full day. The installer explained to me he needed to pick up his dog from the vet before they closed and was visibly stressed while working. The installer was a good guy and frankly the only one who did a good job on my home. I told him to finish what he could and I would hire him again to finish the rest of the baseboards. One week after that I get a text message from Chris with a hyperlink to pay the remaining balance. I was surprised to see the invoice was for the entire job and only $100 taken off for my "inconvenience" . I asked Chris if he felt it was right to have me pay practically the full balance for a job that was done sloppy and unsatisfactory. Chris said, "I applied a discount it's on the invoice on the bottom, apparently you missed that". At this point I paid the balance but not because I believed they had earned the remaining balance but because I needed to be done with Chris and Brandi Carpet. Chris is a bully and set in his ways, you can't change people like that. He believes that "making it right" means sending his buddies over to fix a job that should have been done right the first time. What's sad is all that needed to be done was the carpet and now my house was left in worse condition than before the carpet guys came. If you decide to use Brandi Carpet after reading this I hope the job is done right the first time because as much Chris acts like your friend in the beginning, if you have a legitimate complaint he will turn on you. read more

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Chris and Justin help me pick out my carpet. Love being able to get one on one customer service and educated to pick out the right carpet for my home. The install was quick easy and professional would recommend Brandie Carpet to anyone that would like to get great customer service. read more

We spent a long time trying to find a place to replace our carpets. We are very happy with our decision to go with Brandi Carpet. They had a great selection, took time to answer our questions and work with us on our needs. I would highly recommend Brandi carpets read more

Had a great experience with Brandi Carpets. Chris discussed types of carpet, things to consider and after listening to my situation helped me with selections. I took them home, saw how they looked with my tile, then Justin came out and gave me a quote. I had n appointment within three weeks to install. The team came out and did great job. Pricing and service, all were great! read more

Just had carpet installed and so impressed with Brandi's Carpet. They are terrific and highly recommend!!

Our beautiful new floor has been installed. Brandi Carpets have been wonderful to work with. Water damage and wet cement, I was always in the loop and they patiently worked with us. Our floor is beautiful and installed perfectly. I would highly recommend them. My daughter used them a few years ago and recommended them to us. Thank you Brandi carpet and all your workers who did a beautiful job and cleaned up. read more

Great experience dealing with a locally owned business! From the first call to schedule the appointment, to the estimator, to the installers, everything was handled professionally. We were initially looking to have vinyl planks installed, but found out we could afford wood-looking tile planks. The work was completed ahead of schedule with high quality. We will recommend Brandi Carpet to anyone who asks! More excellent work by Brandi Carpet and they finished our house floor project with new carpet in 2 rooms. We now have a great overall experience with tile & carpet installs with Brandi. Chris is great to work with & gives you the strait options & information. Will recommend Brandi Carpet! read more

Great selection, knowledgeable staff, very fair prices. Install went very smoothly. Jose and his son were very respectful and completed job in one day. Entire process exceeded my expectations. read more

Love my floors. I have used Brandi Carpet for my flooring in 2 of my homes over the last few years. Great customer service.

Chris and team are amazing ! I replaced the tile in my house as we as some of my wood flooring. It came out perfect. I love the dust free aspect of the demo. They are so reasonable. I highly recommend Brandi Carpet read more

Absolutely the best flooring shop in town. Everyone is so helpful and such a pleasure to work with. We made a large purchase with Chris and everything went perfectly. We also used their dustless tile removal service. Awesome!!! Chris is very trustworthy and great to work with. I highly recommend Brandi Carpet for all your flooring needs. We searched the entire valley looking for the right flooring and thankfully we found Brandi Carpet. - Paul read more

I was influenced to go here because of the great reviews and I can tell you they live up to them. We had two rooms re-carpeted and without a doubt from my experience I would go back and tell others. Chris was helpful and professional. read more

Bought many rolls of carpet from Brandi's and had installed in our home. Love the customer service and dedicated team. Will shop again here for flooring. read more

Ok will try this one more time. I love this place. Chris from Brandi's carpet has been doing floors for me and I have loved everything that has been done. I would recommend his service to anyone looking for a great company. Thank you guys! read more

Chris and his team are great to work with. Their showroom had plenty of choices and nothing got complicated. We picked out the product, set the appointment, and the carpet was expertly installed without incident. We got a higher quality carpet for the price, than we could have done at Home Depot. read more

The people at Brandi Carpet are very knowledgeable and are outstanding in customer service. I recently purchased from one of the "As advertised on TV" and found out the hard way that we over paid and are experiencing an ongoing battle to get resolution on problems resolved. I could not get even the simplest questions answered. That is where Brandi carpets comes into the story. I happened upon their store quite by chance and it changed my opinion of flooring people. They have assisted me with information over several trips and educated me in flooring and there was no incentive for them to do that other than they believe in treating others the way the would want to be treated. A very rare trait now days. During my visits I witnessed other potential customers in their store and they extended the same courtesy, honesty and knowledge so that they could make an informed decision on flooring. They will not mislead you. And as far as price Brandi Flooring would have put in the exact same flooring and saved us $5000 over the Advertise on TV place we went with. OUCH!!! read more

My brother had them redo our wood floors. The guy who did our floor was a really cool guy and did his work quickly. The wood floor looks great and my brother and his wife love it. Something about wood floors... I love supporting local companies and these guys are great. They work with you on price and everything. Definitely recommend them. read more

FIVE STAR + We recently decided to have Brandi Carpet install laminate flooring. Very professional team. Chris & Justin handled the details and Mike did our install. Mike was very considerate throughout the process and did an amazing install. I could not of asked for anything better. We highly recommend Brandi Carpet. read more

There is probably not enough space to detail our horrible experience. I've waited almost a year to leave a review because I wanted time to pass so I could calm down and gather my thoughts. I almost decided not to leave a review in fear of what the owner may do in retaliation but one needs to be left. We visited Brandi Carpet at the end of May 2020 after our upstairs had a flood. After going to multiple other flooring companies we chose to go with Chris and Brandi carpet as he said he was having ZERO issues getting products like other companies kept telling us. (We were in middle of a pandemic) after asking Chris multiple times he assured us it would be no problem. We picked out our flooring, scheduled install date and paid our deposit promptly. Fast forward to a few days before the scheduled install date. Chris contacts us to let us know he would need to push us out a week or two as the product had not arrived yet. I was annoyed but also knew it was something he could not control. Even though he told us over and over that there would Be no issues getting the material. As annoyed as I was I said ok. We scheduled again for the only week we had available before summer travels. .We were told the installer would be at our house around 7:30am. My husband took the day off work. Around 10am he finally shows up. Starts to unload and let's us know he has the floor material but the wood for our stairs was not ready. First off, why are we first heating this the day of the install??? Why was material not confirmed days before?? The installer knew how upset we were and called his boss who then called us with nothing but excuses. The installer stood around And waited then told us he would be back because he didn't have any of his tools with him to get started. Who comes to install flooring with no tools??? He leaves and finally shows back up around 12:30pm. Talks again for 30 minutes then finally gets started. Tells us he will be done by Wednesday. I'm already so upset and just want him to get to work. Half a day was completely wasted. To make a long story short the job dragged on until that Friday and we still had no ETA on when our wood for the stairs would arrive. Fast forward a few weeks abs that finally shows up. Same installer shows up and again does not have all the tools and stuff he needs so he leaves and comes back . Works for about an hour, hurts himself and leaves to go to urgent care. Returns again later that afternoon and apologizes and says he will work until whenever he has to to get the job done as he knew how angry we were abs just wanted it done. Well, he calls it a day at 4:30. Day 2 of stair installation we had some gals that my husband said were unacceptable. Calls Chris the owner who then comes to my house with nothing but an attitude. No apologies for what a mess this has been. Was rude and pompous and speaking down to me. I'm sure there is a lot I left out but if I can remember this all a year later it was for sure an awful experience that I could never forget. In the end all we wanted was an apology and then to make this bad situation right which was never done. Chris treated us horribly and has some of the worst customer service I have ever experienced. He will tell you everything you want to here to get your business then after that he does not give a crap about how he treats his customers. I recommend staying far away from this place. read more

UN-FRICKEN-BELIEVABLE ! What an amazing job they did. I gave 1/2 my house to Brandi Carpet for 3 days and now I have the best looking floors we could have ever have hoped for. I highly recommend Chris Brown and his team of professionals. From start to finish, everything went perfect. When we need the other side of our house to look "OFF THE HOOK", we will be calling Brandi Carpet. read more

Brandi Carpet - Our new front room. - Flooring Near Me - Glendale, Arizona

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There was carpet in my home that was over 10 years old and had lots of pet stains and wear. I spoke with a number of carpet companies and even had Brandi Carpet come out and measure my home a year ago....Justin was the sales person and did a great job at the time! I put the job on hold for a year because I was still undecided and the job seemed overwhelming. I finally made the decision to go for it and met with Justin and Chris (owner). Both were very helpful in helping me pick out a good quality and reasonable carpet. I finally decided on carpet and had it installed over the last 3 days. The price was very fair. Chris was able to get me an upgraded carpet for just a little more than what I originally was going to pay. He gave me an Angie's List discount, which included an upgraded pad, and got the manufacturer to additionally discount the carpet. The installation crew was great! Steve, Nick and Brice were awesome!! They efficiently removed the old carpet and did a fantastic job installing the new carpet. Steve, the man in charge, was very personable and answered all my questions. His team really prides itself on quality work. He even recarpeted a dog ramp for our dog at the end of the job! I would definitely use Brandi Carpet again and will recommend them to my family and friends. read more

I'm very pleased with our experience working with Brandi Carpet! Both Chris and Justin were reachable before, during, and after the installation. They offered the best pricing and servicing from the various quotes we received. Installation took three days with one installer, who was clean, professional, and patient with our questions. I would happily recommend Brandi Carpet to family and friends. read more

We can't say enough positive things about Brandi Carpet. First class the whole way. We had multiple quotes to replace the carpet in our house and while they weren't the cheapest, they were by far the most courteous and professional throughout the whole process. Everyone that we worked with were exceptional. We would highly recommend checking out Brandi carpet and talking with Chris for any of your flooring needs. read more

From start to finish Brandi was great! Of the 4 people I dealt with, salesman (Chris), representative (Justin), and the two installers (Steve and Nick), everyone was amazing! There prices were the best and everyone was professional and punctual. I highly recommend Brandi to anyone looking to get new flooring. Thank you so very much! read more

My wife and I needed our carpets replaced. She searched and found reviews of carpet sales and installation in the valley. Brandi's name showed up over and over as a great place to do business for flooring for both quality and pricing! So we headed to Brandi's and picked our carpeting. Chris Brown was very helpful. He was courteous, knowledgeable and professional in helping us pick the perfect carpets. A week later the carpet were installed by terrific installers, Steven and Nick. They were great! The carpets were installed perfectly. Form the beginning of the process to the final instillation, you felt like you were family! They are the perfect family business!! We couldn't be happier! read more

I'm going to be remodeling my master bedroom. I need to have a easy rolling floor for a disabled senior

I walked into Brandi Carpet about a month ago and met Justin, who told me just about everything there is to know about carpet. As a new homeowner, I wasn't sure where to start but he was so patient and answered all of my questions and helped me pick out carpet for my bedrooms. After the order was placed, I received a call with install date/time and was set. Install was today and I really couldn't be more happier. Steve and his nephew (I can't remember his name) were timely, quick, and very efficient. I am so happy with my carpet and truly feel that my bedrooms got a bit of a facelift. Thank you, Brandi Carpet, for your professionalism and amazing service!! Highly recommend! read more

We had such a great experience! They are pros! Great pricing, prompt service and quality installation. So impressed. Will use again!! read more

Where to start? I went to a big box store because they advertised Free Installation! Free Stairs! Free! Free! Free! Got the quote back and it was over $11,000. (We have a big house). Feeling slightly defeated, I went into Brandi Carpet. Chris was amazing. He *really* knows his carpet. I picked out one I liked and he scheduled the measurement. Just as Chris thought, the big box over-measured by 30 square yards, which added up to about $1k before taxes. Got an estimate back from Chris that was more than $3,000 less. He scheduled me, told me who would install the carpet and when. They just finished yesterday and the house looks AMAZING. The installers were so awesome. I couldn't be more happy with the outcome and I'm ridiculously happy that I supported small business vs a big corporation. Thanks, Chris! read more

Chris Brown the owner is knowledgeable and not pushy at all. We were carpeting a living room only and he helped me understand the differences between Nylon and Polyester carpet for what I needed and the quality of the pad vs thickness. We had a friend install that does flooring and he said both were very good quality. The price and warranty is better then Home Depot too. When I originally went there they said we have free install. (Nothing is free) And our order was here on a week. Highly recommend. read more

Got estimates from Brandi and Baker Bros. Brandi got back faster w/ an estimate. Brandi came in much more affordable and the floors were installed fast by great installers and it looks amazing! So glad we found Brandi! read more

I am happy I found Chris and Justin at Brandi Carpet. I feel they offered the best bang for my buck. I initially was looking at Lowe's and Home Depot for carpet but so glad I found a better alternative. What made the icing on the cake was the awesome job that Steve and Nick (father and son team) did on the installation. Very experienced and professional. Willing and able to help with moving furniture if needed. So far so good with my DreamWeaver PureBac carpet. NO SMELL! Thanks so much Chris and Justin and Steve and Nick! read more

Excellent customer service for putting up with me. From the owner who stays late Friday night, to the Salesman who was patient with me during his visit while I multi-task with a work meeting and seeing the cleaning lady out, to the installers who were two of the most professional tradesman. Good communication, prompt, professional, and good price, would hire this company again! read more