We had about 1600 sq feet of carpet and tile replaced with vinyl that looks like wood. Going into Brandi Carpet was easy and a relaxing experience. Chris the owner and Justin never pressured us and let us take our time in deciding what kind of flooring was best for us. In fact, they let us take home large samples instead of those four inch tiles that most people let you take home. This really helped us make our decision and they answered all of our questions openly and honestly. We couldn't have asked for better service from the store or the installer Devin. We are very happy with our floors and would definitely go back to Brandi Carey in the future. read more

I couldn't be happier with my decision to have Brandi Carpet install new carpet in our new home purchase. They were able to get the carpet I wanted within a few days and install it quickly. We settled on a high tier polyester carpet that is quite plush and soft and their are no visible imperfections at all in any of the rooms (about 3500 square feet). The price was excellent and well below what we paid for an inferior install from a different company in a different area of our home. Don't hesitate to have this business come do work in your home. read more

Five Stars says it all! We had laminate flooring installed in three bedrooms sales rep. Justin was at the house when he said he would be and was very thorough. We were going to get at least three estimates but Brandi blew us away!! Pleasurable experience as far as sales. Then we have the install phase. Our installer was Mike and let me tell you folks he's a beast!! Non freaking stop. We paid for cost of moving the furniture (well worth by the way) I asked him if he yes just himself needed help - nope!! GREAT EXPERIENCE ALL THE AROUND!!!!***** read more

Awesome company. Chris spent a long time helping us figure out the best carpet for our situation. The installation was quick. The crew was terrific. When the furniture had to be moved back they made sure everything was put back just perfectly. For the price and overall experience I am thrilled. Five stars all the way. read more

We just had our carpets replaced by Brandi Carpets. They did an amazing job. They are a locally owned company with a "small town", personal feel when you work with them. Highly recommended! read more

So I waited a couple of weeks after installation for something to go wrong... And it didn't. My experience working with Brandi Carpets was excellent. Justin was great sales person, Chris was great touching base with me regarding payment, the two gentlemen (can't remember their names - father and son) were on time and very efficient and professional. They even helped me look for my lunatic nervous cat. It was a joy watching a man vacuum the carpets after they were finished. :-) The carpet is fabulous! Overall a great experience. On to the next project. Thanks Brandi Carpet! read more

Great quality and trustworthy crew. The owner knows his stuff, good selection and installers followed through exactly as promised. I recommend this outfit! read more

Brandi Carpet is wonderful, the installation was wonderful, Chris couldn't be nicer! We have had wonderful service and we thought the pricing was more than far! From purchase to delivery it was a 5 star plus Marsha C read more

I had originally gone with another company (Empire) but the high pressure sales and expensive carpets just were not for me. I found a couple reviews for Brandi Carpet and it sounded good so I had one of their sales reps come out. He (Justin) did not ask for any money upfront and made me feel really comfortable. When it came time for installation, everything went right on schedule. The guys who did the work seemed very knowledgeable and professional. The work they did was beautiful. My carpet was even more plush then what I was expecting! Overall, I highly recommend this company. They saved me about $2000 over the other guys and were very professional throughout. The owner even called me after the carpet was done to make sure I was completely happy with the way everything went. read more

There are not enough stars to give this company! Chris and his team are absolutely wonderful!! I only wanted new carpet in my master bedroom. Honestly did not think anyone would want a 'little' job. Met with Chris on Monday and Steve installed my new carpet on Wednesday. I didn't get to meet Steve personally, but was told by my mom that he was awesome!! These guys have become my go-to for flooring needs. If you want the best customer service with great product and a great team....call Brandi Carpet! Thank you Chris! Will definitely be calling you again! read more

Easy communication. Chris, the owner, is a real cool guy. He has great recommendations on flooring. He showed me several samples. He knows what he is talking about. I needed new flooring and carpet that could hold up to my 2 mastiffs and still look stylish. Estimate was fair, work was done in a very timely manner. He worked around my busy work schedule. I would definitely recommend his dustless demolition. I was nervous. I assumed my bathroom and master bedroom would be a complete mess. I was wrong!! His team was very professional and worked quickly and were very clean!! The install was good. Luxury Vinyl planks were installed. Look amazing! The carpet install was smooth. The team worked fast and had my upstairs done in less than a day. So happy with our new floors. Chris is easy to talk to, followed up with all my concerns and really seemed to care about my project. Made the process easy! read more

Chris and his team are simply wonderful! Chris educated me on carpeting to help my section. He also ensured that the measurement appointment worked with the time that I needed. The installation crew rocked! Buying a new loft is stressful and very time consuming. Chris and his team made buying carpeting a breeze. Oh, and my new carpeting not only looks great it is simply luxury to walk on read more

Is it possible to give 6 stars?? This company was a pleasure to work with, from the owner Chris, to the sales consultant Justin to the install crew!! We wanted to get wood tile put into our house and went to Brandi Carpet based on a few recommendations from a website in Anthem. From the first call to Brandi, I felt comfortable that this wouldn't be a high pressure sales pitch but a consultation on what would be right for our house and family. Justin came out, was on time, very knowledgeable and helped us with different recommendations on what would work for the house. There was no pressure at all, but based on his help and the very fair price it was obvious this was going to be the company. Chris the owner is very hands on, calling to schedule the install and giving us the heads up on what to expect. For a family of 6, we knew it would be an inconvenient 2 weeks getting 1800 sq feet of tile put in, but the install crew was on time, let us know what parts of the house they would be working on, moved our furniture but left enough in place for it to be livable. They were finished on time and the results were far beyond expectations. Beautiful tile that has transformed the house (and given us many redecorating ideas). After the install, the owner once again called and wanted to come out to inspect the work, gave us tips on cleaning and in general put an exclamation point on what was already a great experience. We will be using this company again when we switch out the carpet in the remaining bedrooms and would recommend anyone who wants a local company who does things right, communicates fantastically and also gives a fantastic price for quality materials. Well done folks, its been a pleasure and look forward to doing more business with you in the future! Brian read more

This is the second time we have used Brandi carpet and we are still happy with the customer service and product they deliver. We were trying to match some existing carpet in our home installed by another company a year prior. Justin was very patient with us while we were trying to match samples to our carpet even offering us suggestions on matches. The install looks great and the carpet is almost a perfect match. Thanks again! read more

I am so glad that I happened upon this business! Both Chris and Justin were so helpful and informative. They really educated me about carpet. They explained all of the terms used by the carpet companies. They were patient with the endless questions and indecisiveness. They did not try to up sell us on anything. They also were able to work with our crazy schedule. Did I mention that their prices came in lower than comparable products at the home improvement stores? Their price included the new pad and the rip up and take away of the old carpet. I will never look for carpet at a home improvement store again. They have tile and wood too. read more

Chris has been great, regardless of how indecisive I have been with every little detail, his patience and communication have been great...Would recommend giving Brandi Carpet a call!!! read more

Needing a new carpet, it was easy to return to Brandi Carpet. Unfortunately my husband and I were very disappointed with the customer service this time around. On October 7, 2020 Justin came to our house to measure one bedroom and confirm the carpet of choice. At the time, we were very clear that we couldn't have the installation until the beginning of 2021. ( since we are part timers). Justin said that this shouldn't be an issue. We gave him a deposit of half the cost. In the beginning of November my husband called to confirm an early January installation date; our check had been cashed. Strangely, On Monday, November 30th, we received a call from Justin ( and later Chris) to tell us that the carpet is no available. WHAT??? It took them almost two months to discover this and we are just finding this out!!! As part timers our time is limited, planning ahead definitely did not work to our advantage. Suggest you look elsewhere! read more

The product selection, sales and installation services of Brandi Carpet are exceptional. I had a quote from another company that had over measured by 30 per cent. I showed the other company a drawing with proof of over measure and they said that's just how they do it. Justin from Brandi did a measure, based in reality, and the price was quite a bit lower. The carpet is durable and well priced. The install was done by Steve and Nick. The install is perfect, they cleaned up and it looks like a model home. I have been an interior designer for 28 years and moved from chicago to Arizona. I consider Brandi carpet an excellent resource for flooring and highly recommend them. read more

I Originally found this company on Yelp, They are Excellent at what they do, got us the Right Carpet for a Great price and the installation team of Steve and Nickolas were Amazing and Extremely Professional!!! The Best! They even moved some of our heaviest furniture with Expertise and Ease, even better than the pros we hired when we moved into the house. read more

Buyer beware...the carpet was improperly installed which in turn caused the carpet to ripple throughout the house. This has been reoccurring for the last 4 years and Brandi carpet has had to come out to restretch the carpet 4 times since initial installation. Two separate independent contractors came to our house to inspect the carpet and both came to the same conclusion....good carpet, bad installation done by Brandi Carpet. The owner told us while he was in our house that we paid $2500 for the carpet which is what we asked to be reimbursed for but instead he sent us a check for the wholesale price of what he paid for the carpet, not what we paid. This is unacceptable....you don't get to make a profit on carpet that you ruined and then not make it right. read more

I highly recommend Brandi Carpet for your flooring needs. We spent quite a bit of time looking for the right carpet. Home Depot and Lowe's had a lot of samples, but I didn't really want to go to a big box store. I was worried about the fact that they contract out the installation. I have heard horror stories of late, never showing contractors. I looked for smaller companies and found Brandi Carpet. All the reviews were positive so we thought we would give them a look. We went up to their store and discovered they have dozens and dozens of samples. We looked over several samples and narrowed it down to two. They allowed us to take the samples home to see in our own home with our own lighting. We made an appointment for measuring our home and they came out right on time. We didn't select the carpet we took home, but we did select one of the dozens they brought with them for us, just in case! We had them measure and had our fingers crossed for the final cost -- Home Depot and Lowe's were around $3,200 for what we wanted to have carpeted -- Brandi Carpet came in at just over $2,000. This included a very good padding, installation, taxes, etc. I was really surprised that they could come in with such a good price. We paid our deposit and several days later they called to set up the installation. The installers came today (a father and son team that were phenomenal). They helped us move a few items that were too heavy for me to move and set to work. Within 5 hours they had our house transformed. They left everything in perfect order and were professional, polite and on time! I would highly recommend Brandi Carpet for any of your flooring needs. It's nice to work with someone that delivers what they promise. read more

Price was exactly what I expected. Had company remove the existing flooring which in some rooms was 3 layers. Had grey wood looking rectified tile put down in 1100 sq ft home. It came out perfect with no lippage and 1/8" grout lines. Was able to pick grout color from a booklet and it came out perfect as well. The entire house took about 5 days. The store has a lot of choices to choose from and I am glad I found this place. read more

Great carpet install.cant ask for anything better. good service on time and installed quick.

This was by far, the best experience I had with moving to Phoenix! We moved from Seattle to Phoenix and bought a house without having any references at all. Brandi Carpet gave us the best customer experience we ever had! EXCELLENT customer service, excellent pricing and all around GREAT service! I recommend Brandi Carpet, wholeheartedly, for any of your flooring needs!!! You will be HAPPY! read more

Excellent experience all the way around - from the sale to the installation. The owner greeted us at the store and took the time to explain everything and help us make the best decision for our home. Installation was done by a father/son team that was friendly, showed up on time and did a great job with the installation. We will be utilizing Brandi Carpet's services again. Highly recommend. read more

Brandi Carpet is AWESOME! I had just bought a foreclosure and when we finally got in the first thing we noticed is that the previous owners pulled out all the flooring... WTF, right? Well.. that's not the only thing they removed, but that's anther story. Anyway, I did some research on the net to find a good price and came across and Ad for Brandi Carpet offering a special for only $3.33 a square foot, installed, i went to their site and read some of their reviews and decided to give them a call. I spoke to Chris on the phone - he was really professional and I just got a good feeling from him. He didn't seem all scammy like some other people I had talk to. I had him come out and do a FREE estimate and was really impressed at the price - it was as advertised and he didn't try up-sell in on anything I didn't need!. Two days later an installer named Devin showed up to do my floors. I was just blown away. This guy really new his stuff. He worked really hard, was really professional and did the job quicker than I ever expected. Make sure you ask for him!!! For anyone who is looking to get a good deal on Laminate or wood floors(I didn't do carpet, so i cant vouch for prices on that, but i'm sure they are equally as good), i would HIGLHLY recommend them! Thanks Brandi Carpet f and Devin or making my new home look so dang good!! read more

Had custom rug / carpet put in over some tile to make it safer for babies and better for dog. Looks better than I thought. I literally look forward to walking across this plush rich carpeting. They were fast to produce and install. Will definitely use them again and refer them to fam & friends. read more

I had them tear out a bunch of tile and replace with laminate wood (joint issues for family members) and they did a fantastic job. The floor is a very high quality and hasn't had any of the issues you read about with laminate wood. I would highly recommend. Very knowledgable, friendly, and no-pressure sales. read more

When my parents had new flooring put in their condo, we found Brandi Carpet. Chris and his entire crew were so professional, knowledgeable, punctual and honest!! My parents were thrilled with their new flooring . So when I decided to change out the flooring in my home years later, it was a NO BRAINER....I called Chris at Brandi Carpet. Don't waste your time thinking you are getting a better deal at the big box stores with free installation and all of the other gimmicks. Brandi Carpet offers NO gimmicks, only professionalism, knowledge, punctual appointments and honestly!! Remember they do MORE than just carpet. Awesome company!! read more

I called Brandi Carpet because they were referred to me by a gal at work. I purchased carpet for my home, and my entire experience has been great, from choosing the right carpet with a representative, to the installation, to a time I needed their help with a warranty issue. When my carpet became sun damaged and the manufacturer initially denied my claim, Chris went to bat for me with his representative from the carpet company. I so appreciate him, as I ended up getting the faded carpet replaced! I know one of the big chain stores would not go to those lengths for their customers. Thank you Brandi Carpet! Believe me, I'll be passing on the referral!! read more

We had carpet and tile put in. The seams where they pieced the carpet show after only 2 years. The tiles weren't cut correctly and they filled in with extra grout and looks terrible in our bathroom. Didn't realize how bad the tiles were done until we had another company do two other rooms and they look great. read more

No one I know needs carpet re-stretched 2 1/2 months after initial installation. Brandi Carpet tried to blame the problem on Shaw and their carpet. Brandi Carpet never mentioned until today that Shaw didn't want to send an inspector. All I did was send an e-mail to Brandi Carpet and about a week later I get an inspection date and after the inspection I received a report a few weeks afterwards. That repeated both times. Since the problem started 2 1/2 months after installation I was under warranty at that point. The problem kept happening over and over again. It is a terrible inconvenience to deal with. Brandi Carpet never offered to pay for another company to come re-stretch the carpet! If so, provide that e-mail to me because I have every e-mail I ever sent or received from you and your company. You mentioned in your response to my review that you sent me an e-mail a few days before I sent you my offer e-mail. What actually happened is you sent me an e-mail 2 days before Thanksgiving saying that you would call me after the holiday when you were back in town. 6 days after the holiday I hadn't received a call from you so I sent you an e-mail with an offer. The offer was: if you wanted to wash your hands of me as a customer, please reimburse me my cost of the carpet which was $2500 or I would let the public know how I was treated by Brandi Carpet. Under the 1st amendment and as a consumer, I have the right to express my situation which I have. I read the inspection reports. They state that the installation caused the problems. You talking about a stain warranty is irrelevant because I had no stains and the issue was rippling due to your bad installation. The cost you should of refunded was my cost which you said was $2500 not your wholesale cost. Also, provide proof that I denied your first installer to stretch other rooms, never happened! I haven't stretched the truth at all. It doesn't matter how many times you came out because it didn't take long for the carpet to ripple again. The second inspector found areas where it wasn't even tacked down. It easily came right up when he touched it in my closet. I will give you credit for trying to fix the problem, unfortunately your 2 different installers never could accomplish that. read more