Serena's support was truly a vital blessing in an unbelievably challenging chapter. I had a…read morepremature baby who was struggling with feeding and weight gain. Nothing was working. I was triple feeding and burning the candle at both ends on top of the emotional strain of feeling like my body failed. Serena made me feel grounded and whole when everything felt chaotic and out of my control. She normalized some of the challenges that we were experiencing. She gave me really grounded advice that helped me set expectations. Including really thinking about risks and benefits when dealing with a baby who had oral aversion. Rather than focusing on every feed or every ounce on the scale, she helped me focus on the big picture of helping the baby feel safe and in control in his own body and developing a mother and infant bond that would support our long-term journey. Not only did she offer a calming presence, good advice, but she continued to be available and responsive weeks months, and even years down the road. She supported me with my second baby years later, and has continued to be a supportive, trusted person in my life. I call her my Milk Fairy GOdmother. She truly was a blessing.

It is no wonder Serena has 5 star ratings. Our 8 wk old baby started showing slow weight gain and…read moreas a first time parent, I was so worried and overwhelmed. From our first call, Serena was kind, thorough and asked all the right questions. She made time to come over within days, immediately pinpointed the issue, and created a clear feeding plan that gave me so much relief. She even reached out to our pediatrician right after and they called me the same day to schedule a weight check by end of the week! Serena's care doesn't stop at your session -- she checks in often and is always available by text, making me feel completely supported and never alone. She's warm, friendly, non-judgmental and turned a scary situation into something manageable. We're still working with her but I couldn't wait to share. Even though we're not out of the woods yet, I feel a million times better knowing Serena is by our side. If you're considering working with her, don't hesitate -- she's a gem!

I cannot say enough wonderful things about Amrit! She guided me through my entire feeding journey…read morewith my second baby without any judgement. More importantly, she was compassionate and practical which can be VERY hard to find in the lactation world. She attentively asked me my goals for feeding this time around and then helped me make a game-plan at each step. Ultimately, I was unable/chose to stop nursing and pumping. While I personally felt so disappointed in myself for that, Amrit was nothing but supporting and loving. She supported me in any decision I made to keep my baby happy and fed and for that i'm forever grateful. She also helped me figure out how to get on a pumping schedule (when I needed to) and eventually how to wean without getting mastitis. Although my feeding journey eventually did not include breastfeeding, I'm so so happy I found Amrit to help me navigate all the things that come along with feeding a newborn. I felt like I was always in wonderful and capable hands and would recommend her to every new mom who needs some support. Breastfeeding is HARD and Amrit never made me feel guilty or bad. She simply supported me and helped me find something that worked for me and my family. Thank you again Amrit for all of your love and support with baby Ryan!

I owe my entire breastfeeding relationship to Amrit! I nursed my oldest for 2.5 years and needed…read morevirtually no help. Things were much different once I had my son. She taught me so much and I could NOT have learned the things I did had I not met with her! She was able to help me latch my son on in the office and we have been thriving since our visit! Ahe was told she can not accept patients with my insurance, and yet, she saw us anyway!!!! I am so grateful and genuinely believe we would have failed without her help and over 40 years of experience! She is unable to see other women with my insurance (I have state funded mediCal) unless they are a Bayside patient. However, if you have private insurance you can contact Bayside in Berkeley and make an appt. There's a $37.50 copay for the visit.

If you're an anxious mom to be, Anna is your gal. When looking for a doula, it was super important…read morethat I worked with someone who was trauma informed, and who had a very calming grounding energy. Anna was all of that and more! I felt prepared and supported leading up to the birth, even despite complications that were super stressful. She has a direct but extremely warm style, and can help pull you out of your head if you start spinning in a stress cycle. Having her at our birth with all of the prep of getting to know her helped me feel supported and calmer going into this, knowing that I had an advocate and a support system there during our daughters birth. She help us navigate difficult conversations with our doctor and reminded us of our autonomy in our decsion making. She's not afraid to assert herself when she needed to, both in telling my anxious husband to take a nap and rest and in helping us communicate our needs during the chaos of the birthing experience. If we have a second baby, we will 100% be looking to work with Anna again. I can't recommend her enough!

I hired Anna after my doula from my first birth was unavailable. There are not enough words to…read moredescribe how cared for, safe and secure I felt with her before, during and after my birth. Right away she took time to hear our birth story from our first birth and talk about big and small changes we wanted to make this time around. She even took the time during our consults to get to know our first son and include him in the converstation (He LOVES her btw). I had a difficult time with my pregnancy during my last trimester and she went out of her way to check in on me and my family to see if we needed additional information and support. When the time came she arrived quickly and even reminded my husband to eat some food. She helped calm me through my early contractions and stepped up with awesome hip squeezes when transition began. She stayed long after the birth to help the midwives and my family settle in before quietly slipping out so we could rest. My husband and I are beyond happy with her services and dedication to my birth. I cannot recommend her highly enough.

We had an outstanding experience with DOULAS by the BAY. They matched us with Mary Ann Cherie…read moreWolowski, who was with our family for the first eight weeks after our baby was born. She started right on the day after delivery while we were still at the hospital. This was incredibly helpful because it allowed my partner to focus on caring for our toddler while I recovered from my C-section and bonded with our newborn. Mary Ann was exceptional in every aspect of newborn and postpartum care. With her background as RN and an experienced nanny, she confidently took charge from day one. She handled everything--from swaddling and keeping the baby on a feeding schedule to making sure I stayed on track with pumping. She always had my pump parts cleaned, sterilized, and ready to use, which made those early weeks so much easier. She also gave me invaluable breastfeeding support. Thanks to her guidance, I established a full milk supply within just three days of my C-section, and I'm still successfully breastfeeding. She also referred us to an amazing lactation consultant who was an absolute game changer. Mary Ann was meticulous about everything baby-related and followed best practices in every detail. Her logging and tracking were incredibly thorough, giving us complete peace of mind. She was professional, respectful, organized, and kept everything spotless. The greatest gift she gave our family was rest. There were moments when it almost felt unreal how much recovery time my partner and I were able to get because we trusted her completely. She would even bring me a glass of iced water wherever I was--a small act of kindness that made a huge difference in my recovery. Because she took care of so much, I was able to focus on postpartum healing and even carve out time for simple self-care, like getting a haircut. Although her primary responsibility was caring for our newborn, she also formed a wonderful bond with our toddler and always made him feel included. She consistently went above and beyond by helping keep our home clean, making countless trips up and down the stairs without ever complaining, and never leaving before everything was tidied up--even if it meant staying a little past the end of her shift. We're incredibly grateful to Doulas by the Bay for matching us with someone who fit our family so perfectly. The agency made the process smooth, and Mary Ann exceeded every expectation we had. We wholeheartedly recommend Doulas by the Bay to any family looking for expert postpartum support. They gave us the gift of rest, confidence, and a much smoother transition into life as a family of four.

I reached out to find a birth doula and the initial meeting giving an overview of how they work was…read moreclear and straightforward. Doulas through this company are employees (not independent providers) and they stress that this is really good for always having a backup. We were then matched with 2 doula candidates and the scheduling process was easy and professional. However, we ultimately felt that these candidates were not properly trained or vetted. We never received any materials such as CVs for the doulas. The first doula said right away that she had never been a birth doula before and we would be her first birth. Her only experience was that she had been a night doula before. I was shocked that she had never even shadowed another birth doula as part of her training as a company employee. Bless her heart for being honest, but I did not want to pay to be her guinea pig. After this, I requested an additional candidate, but I was told the other one should be great. The second doula was also not a good fit. She kept emphasizing that at previous births hospital staff did not believe she was a birth doula (and thought she was just a family friend). It became clear why. I asked about her qualifications and she said she's working on her bachelor's degree even though she already has a master's degree. I thought this was strange and asked some follow up questions and ultimately could not determine what degree she had (maybe an associate's degree) or didn't have (definitely did not already have a master's). I also asked some basic medical questions about pain control and epidurals and she was not able to answer them. Ultimately we were able to find a wonderful birth doula through another matching company - experienced and with a real master's degree (in public health).

Sarah provided me with compassionate and expert support in my journey feeding my kiddo. I greatly…read moreappreciated her warm, non-judgmental approach and her wise advice. She was able to meet with me on short notice, followed up via text to check in on me after our first appointment, and has fielded several questions via email, even while she was traveling. I am very grateful for her support and would highly recommend her!

At 5 days postpartum, I was feeling incredibly stressed and overwhelmed, but Sarah came to our home…read moreimmediately to help. She spent several hours with my husband and me, teaching us everything from the basics of breastfeeding and milk supply to the specifics of breast anatomy. Her calm demeanor was exactly what we needed; she completely eased my anxiety and gave us the confidence we were lacking. This was truly the most helpful support we've received since coming home from the hospital. If you are looking for an expert who is both knowledgeable and deeply compassionate, look no further.

Ellen was caring, effective, and helped us overcome challenges to reach our breastfeeding goals.read more

Working with Ellen for lactation support with my 3rd baby was one of the best decisions I have…read moremade!! Even though I had had two prior breastfeeding journeys, they both had their complications/challenges and I knew I wanted to have some support on-hand before my 3rd baby. Having a private, in-home lactation consultant was nothing short of amazing. Ellen even did a prenatal visit where she learned about my past breastfeeding experiences and challenges and listened to my goals and worries for this time around. In the past, I had only ever seen LC's in a "hospital outpatient" relationship and while those providers were experienced and competent, the setup really lacked continuity of care that I think is really important in a breastfeeding journey. Ellen did wonders to soothe my instinct to pathologize every little thing, and also brought me up to speed on the new evidence-based guidance for flange sizes and mastitis/clogged duct protocol as a lot had changed from my 1st two babies. She helped me ID a tongue tie much earlier than my 2nd baby, and with her updated protocol recommendations, I can now say I have made it 6 months EBF with no mastitis (something that was not the case at ALL my 1st two times). I really enjoyed working with Ellen and always looked forward to her visits. Even though it was my 3rd baby, I know that I would not be having such a positive breastfeeding journey if not for Ellen. She helped remove a lot of the anxieties and frustrations I had. Learning how to do "laid back" breastfeeding from the comfort of my own bed/couch was an absolute game changer and my baby breastfed with Ellen's support has had much better head/neck strength from the get-go from her nursing position. My body has been so much less sore/worn down from this position too. I wish I had discovered it years ago! If you are looking for lactation support - please consider working with Ellen beginning from late 3rd trimester - having that continuity of care from the first few days home from the hospital was an incredible gift. I can't recommend her enough from my experience!

Chelsea was wonderful to work with and so helpful on my breastfeeding journey. As a first time mom…read moreit is confusing to navigate all the newness of postpartum but having Chelsea there to support me put me at ease. She was very kind, caring, and knowledgeable and I would definitely recommend her to any mamas seeking breastfeeding help!

Chelsea has been such an incredible support throughout the feeding journey with my twins, and me as…read morea first-time parent. From the very beginning, she approached everything with so much compassion, patience, professionalism, and genuine care for our family's unique needs. What I especially appreciated was how personalized her guidance was. Our twins have had different feeding journeys since birth, and Chelsea truly listened and met each baby (and me!) where we were without judgment or a one-size-fits-all approach. Her expertise made such a meaningful difference for all of us. She suggested transitioning to a different bottle when the twins were eating very slowly and tiring themselves out before finishing feeds, and the new bottles were an absolute game changer. She also properly resized me for pumping flanges, which immediately improved both comfort and milk output. Beyond being incredibly knowledgeable, Chelsea is simply a lovely human being. She's warm, sweet, reassuring, and makes you feel supported during what can be such a vulnerable, emotional and exhausting season of parenthood. I am so grateful to have found her and would wholeheartedly recommend her to any family, especially fellow twin parents navigating complex feeding journeys.

I sought help from Kelly as a last resort after a month of baby struggling to get back to birth…read moreweight. I was prescribed triple feeding which was totally unsustainable. She helped tremendously and gave us so much confidence as parents. She was so patient and knowledgeable, and professional. We got the latch down and were able to drop the triple feeding routine. Here we are almost a year later still nursing and growing right on track!

Kelly is the best lactation consultant any mama could ask for!!! A week into my breast feeding…read morejourney with my first baby I was ready to give up. (We saw a horrible lactation consultant at Kaiser who made me feel like I was starving my baby and tried to move us to formula immediately.) Thankfully we found Kelly on Yelp and she was able to see us the next day. She listened to my concerns/frustrations with breastfeeding, then watched me nurse my baby and gave such compassionate guidance. She gave me so much confidence!!! Fast forward to today, my baby girl is 9 months old and I am still exclusively breastfeeding!!! Breastfeeding is so much harder than anyone ever told me it was going to be. My recommendation for any first time mama would be to make an appointment with Kelly and get all the support you didn't even know you would need, it makes a world of a difference!

Update I thought I would update my review since it's been 3…read moreyears. Since then we have been blessed to have Charlee as our midwife two more times. In total she has been our midwife for three of our births! Which is honestly amazing! As you can imagine I cannot speak more highly of Charlee! She is the best at what she does! Every birth I have had her in she has been so wonderful and so supportive! My pregnancies are always something I look forward to and one of the big reasons is because of her care. I always look forward to my kids being included into our appointments. They get so excited every time she comes over she is practically family at this point! charlee is so patient with my kids and includes them into the experience, allowing them to help with hearing the baby's heart and checking my blood pressure. It truly has made my pregnancies all the more sweet getting to experience it in this intimate way with my kids and having all these memories with them. I have had hospital care before and to me this is totally different! In the best possible way! It's so individual and includes my family into the process. The appointments are longer allowing ample time to ask questions and go over any concerns. She gets to see how the pregnancy is progressing. I love the fact that she lets me make true informed decisions for me and my baby. She always goes over everything and if I understand the risks and benefits of any decision that I make. I always feel heard and seen. During my labors I've always felt so taken care of. I rely so much on her experience and knowledge and trust she is looking out for my best interest as well as the baby. There have been so many times she has seen things that I hadn't really thought of. Whether that be taking things and doing things to ease pregnancy symptoms to things to do during birth. Postpartum care is just top notch! The fact that she comes to check on me and the baby. I don't have to get out of my bed or leave the comfort of my home. I get to just snuggle my baby and be in newborn bliss while she checks us over. I'm just so thankful for her loving care! If I am blessed to get pregnant again no doubt I will again ask her to be my midwife. No one I trust more and couldn't imagine doing it without her!

I chose to hire Charlee as my midwife for my first pregnancy because when I spoke with her she said…read moreshe had over 10 years of experience and has done 200 births. As a first-time mom, those credentials gave me confidence that I was putting myself and my baby in experienced hands. During one of our visits, she was prepping me for delivery day. She not to reach out to her in the middle of the night unless my contractions were at a 3-1-1 pattern because she wanted to be rested for me during the day. The day came for baby to arrive. Around 9pm on a Saturday I started having contractions. At 2am on Sunday, my contractions became very intense contractions. They were coming every 2-3 minutes and lasting 6-8 minutes long, my husband and I were tracking them with a contraction app. The contractions felt pretty intense. We sent Charlee screenshots of the contraction patterns and reached out for guidance, but a she told us I was not ready yet because I was not at a "3-1-1" pattern, but that if I think the baby is coming, to let her know. How do I know if the baby is coming in not? I've never had a baby before. As a first-time mom, I had no way of knowing whether my labor was progressing normally and it was going to get more intense than what it was, or whether my baby was coming. That's exactly why I hired an experienced midwife to help me make those decisions. I was alone in my living room for hours, my water broke and gushing out (it definitely was not a trickle like they say it would be), feeling like I was on a rollercoaster. By around 6:30 that morning, my doula arrived, saw the amount of pain I was in, looked at my contraction pattern, and immediately called Charlee, telling her "you need to get here now". Charlee arrived about an hour later. By then, my contractions had already slowed down considerably. During the day Charlee commented that she wondered why my contractions had slowed down, which surprised me because I expected someone with her level of experience to have insight into what was happening. While I was laboring in the birthing pool, I also overheard Charlee talking with my doula about wanting to pivot careers into being a motivational coach instead of continuing to attend births. Whether or not she ultimately chooses another career is her decision, but hearing that conversation while I was in active labor made me worry because in my field of business, that is what people say when they aren't getting much business. This was not something I expected or wanted to hear during one of the most vulnerable moments of my life. Unfortunately, this was only the beginning of an experience that ultimately left me feeling unsupported and questioning the care I received. The baby was stuck in my canal the whole day. We could feel her head. At 6:30pm, I got transfer to the hospital. We ultimately had to do an emergency vacuum delivery. My body was not contracting, and it was not ready for a baby to come out. I ended up with a permanent spine injury, along with other injuries post delivery that were still having trouble diagnosing. I had to go back to the ER by ambulance 2 days after come home from the hospital. I was in a wheelchair for 2-3 weeks, graduated to a walker, then cain, and now I have on going treatment 9 months post delivery. Which all could have been prevented, if my baby came out when I my body was contracting at 2am in the morning. Charlee charges you $9,500 for her services, but split it up in four sections. She said because I delivered at the hospital, she would not submit me for reimbursement for the delivery costs, since I did not deliver at home. If Charlee could not do her job and deliver my baby, then why can't I get refunded for her not doing her job? I don't know how you can take someone's money like that and sleep at night. I do not recommend Charlee as a good choice for a midwife, do not trust this person with your life!

Tanya is a wonderful, calming, responsible presence that you would be LUCKY to have in your…read morepostpartum home. We met Tanya through a friend and were so grateful for her help. She educated us on what a postpartum doula can help with - and went above and beyond every time she showed up! Tanya would help by cooking me breakfast, holding the baby while I took a (blissful) shower, and making sure the house looked in great shape so I didn't feel stressed about it. She taught us about babywearing, the Wonder Weeks, and special Boon drying rack pieces - and on top of it all, was so kind and gentle with our son. If you're considering a postpartum doula, definitely reach out to Tanya. She's super responsive and completely worth the investment!

As a postpartum doula, I was somewhat surprised to learn that I, too, needed postpartum support…read morewhen my baby was born! I've worked closely with many doulas, and Tanya really stood out as proactive, sweet, responsive and a very comfortable person to talk with. She showed up on-time, kept herself quietly humming around taking care of things without even being asked -- such a wonderful thing because I was frazzled and exhausted, so being able to just rest and not have to ask for each little thing was sooo wonderful. A glass of water would appear, and I felt I could take a glorious nap with full trust she would take great care of the baby when I did. I'd wake up to a clean house (no chores left, yay!) and felt replenished emotionally too. I cannot recommend Tanya highly enough. In fact, I recommend her all the time! You'd be lucky to have her if she is available.