A previous dentist told me I needed 2 crowns. Westen Dental was honest enough to let me know all I…read moreneeded was replacement of an old filling. I have found my new dentist!

I came to Westen Dental Group because of an extremely negative experience I had with a local…read moredentistry practice. I have not rated that practice out of respect, but I can tell you immediately, Westen is amazing! First, Emily, my dental hygienist, was professional, kind, gentle, and compassionate. She explained every single step of the process clearly. My teeth felt so clean afterward! During my cleaning, my one single crown came loose--I've had trouble with this crown since the beginning. I am actually so glad it did come loose! Because then Dr. Evans came in and identified the problem with that crown. I am now set up to have this forever problematic crown fixed, with a professional team I trust. They also lay out the treatment plan clearly, as well as the expected bill. This is the best dentistry experience I've had. Would recommend them to anyone!

Very Rude, Very rushed. Do not care for the patient's well being. They are herded in and out like…read morecattle. They do not have a recovery area for the patient to be monitored post procedure/Anesthesia. If there are any complications for any medications administered during the procedure they do not wait to see if there are any adverse reactions. This is supposed to be medical care, any PCP that gives you a shot makes you wait at least 10 to 15 minutes if not longer to make sure you're ok. If you are looking for friendly medical/dental staff who actually care I would suggest another provider, you won't find it here. The customer/patient service was terrible on top of all of that. Flat out rude.

If you are using this group to extract for dentures, I would not recommend them. I had my upper…read moreteeth removed for dentures and no help or information was provided to me for care and healing of my mouth after the denture was seated in place. I wasn't told if and when the denture could be removed, if I should rinse or care for my mouth, when I should resume my regular medications, nothing. I wasn't told provided a pamphlet that would have been helpful had I had implants or no dentures at all. But nothing on what to do after the denture was placed. I did get help from my regular dentist who made the dentures and who I will be working with, but nothing from the people who remove my teeth and pushed me out the door. I only gave them a 3 stars because they were very professional in contacting my insurance company and collect the balance due from me before the surgery. They were efficient in medical monitoring and I don't think I have anything negative on the prep for surgery. It's the aftercare and lack of aftercare and instructions that makes me mad. And the 4 phone calls I made and leaving a message that I was "pissed" before they called me back.

Best dentist office around! Everyone is friendly and professional. I've been going to this office…read morefor many years and I'll never go anywhere else.

The staff has been great overall for the last few years, but the atmosphere has changed so much. It…read moredoesn't feel as family oriented and caring. That may sound silly but it feels like I'm just a number. I have had 2 different crowns done and BOTH chipped within weeks of placement. I knew I was overpaying but went ahead and anyways. I should have taken it as a sign when they asked if I wanted to purchase insurance for the tooth. That is ALARMING. It should be reliable or fixed anyways after what we have to pay. I appreciate how kind the staff has always been, but I worry about how predatory the billing process can be. They rush you thru, give you quotes and say they need payment now, then afterwards I realized that things didn't line up. Feels like a car lot. I wanted it to be better.

My wife and I have gone to Dr. Travelsted since he opened his practice and are very pleased with…read morehis skills and dental team. Recently I had a very painful cracked tooth, I called Dr. Travelsted, and he said to come right in. After examining the tooth, he determined it needed a cap. In a couple of hours the cap was on, pain gone and the fit was perfect. Dr. Travelsted and his team made the permanent cap on sight, no temporary, and not having to return on a later date for the permanent cap. He is a very skilled and personable dentist.

Second visit to Southern KY Smiles and Dr. Travelsted. They do an excellent job. Courtney was my…read morehygienist, she was professional and prompt. Took X-Rays, full cleaning, and exam by Dr. Travelsted and was out within an hour. I recommend them highly!

I wanted to wait on this review until I went through at least 90-95% of the process. And that's…read morewhat it is, it's a process. Everyone's needs are different and will have their own experience. I am only here to share mine. First off, the consultation was very informative and there were several options I was given for my needs. No pressure, just straight forward and informative. The surgery went very well and to be honest, I was concerned about the fact I would be awake for the entire process. The pain was very, very minimal. Even afterwards. I can tell you that Dr. Rice, and his entire staff are not just professionals, they are very courteous and friendly. I appreciate the fact they are committed to getting it right! It's obvious to me they are not only committed to patient comfort and care, but satisfaction as well. I am VERY satisfied with my experience thus far and can only say that I am thankful for Dr. Rice and his team.

I give this place 0 stars.i had to choose 1star to post…read more Got a set of economy dentures there a few years back and had issues with them fitting but I dealt with them but someone accidentally threw them away last year. So here I am saving the money for a new set. I finally got the money to get them and I go in and waited in the waiting room for 2hours after my apt time.. while watching several people get took back that came in after me. I waited patiently didn't say a word about it. I get my dentures later on that afternoon and they automatically looked to big for my mouth. The actual teeth that they used we're huge.. and I put them in and they r actually slanted inwards, and offset(the line between the front top set isn't even in the middle it's off) I look like a beaver when I wear them. I told the lady they looked funny she asked that I try them for a couple days that they looked good. Everyone I have come in contact with that knows I just got them and paid 600.00 for them asks me y they used the big size teeth in them. I make an apt to go back which took another week, I get to my apt and wait for an hour after my apt time just to be told that I have to pay ANOTHER 100.00 TO GET THEM FIXED!!!! As u can imagine it didn't set well with me. I asked for my money back they tell me that they keep 20% of the refund for the "materials" now.... I'm furious at this point. The teeth r ugly,I can't wear them they have sharp ridges in the gum line of them, they don't fit and they're literally UGLY. Do not waste your hard earned money on this. I am now in the middle of trying to get hold of someone at corporate. Maybe they can help me do something about this. I refuse to pay more money when the lab screwed them up! They rushed to make them!! DONT GO HERE. The lady at the front desk pretty much called me a liar when I told her I got to choose the size of my last set And the shade of them. They gonna give me some huge brownish ugly dentures and not even fix they're mistake..

Beth Bramer is a rude and unprofessional insurance coordinator. This place does not care about…read morepeople who do not have insurance. Inconsiderate and inhuman.

My daughter had a molar that needed to be taken out and I had taken her to another dentist that…read moreended up referring her out because of her anxiety. So glad we chose this office. The staff and doctor have been wonderful! They explained what would be done, which lessened her fears, and kept me up to date in her progress. They have been extremely helpful and will definitely refer others here :)

This establishment is superb, from the awesome doctor to the wonderful and helpful staff…read more Dr Jackson does lots of volunteer work and shares his talents for the low income population of the city. He truly shows compassion towards all his patients and gives it to you straight.

I think Dr. Jackson is OK as a dentist, but the biggest issue i have is with the prices. That is…read morewhy I stopped going to him. When I needed a repair to a crown after a root canal, his price was $300. A check with Briarwood dental gave me a quote of $80 and that is where I had the work done. So his prices seem way out of line compared to other dentists in Bowling Green. If you think he is worth it and you like the fancy building he works in and you have lots of spare money...

Well guess what? I still had a hard time finding this location. Maybe the third time will be…read morecharmed? Surely I can remember that it is on the right, not far from where I turn in from Scotts. Rd? After going past it again..........and turning around...........again, I finally located it. Maybe I am just a dufus....haha. But this time they received me, as I was on time, Yah!! And the girl that cleaned my teeth did a good job, I was satisfied!!