Several of my front teeth were damaged/broken during a fall. Dr. Isaac got me in early that day…read more I was VERY concerned about color matching the repair work he had to do. Methodical and very deliberate, I walked out of his office with my teeth looking better than before my accident! Dr. Isaac is, to use a word I avoid, "amazing." His office staff is particularly friendly and helpful. He even had a "walk-in" veteran there as I was waiting and the staff was accommodating him in such a pleasant manner. Every town should have a dentist like this!

Dr. David L. Isaacs, DMD and staff at Isaacs and Isaacs in Wilmington Delaware did a fabulous job…read moreon my smile. This a saying a lot since I rarely write about an experience unless it is really bad. Since I am soooo pleased I wanted to send a shout to the world. Dr. Isaacs took the time and care to work on a delicate situation. I had severe bone loss in the front of my mouth. In fact I was told by a well known dentist in the area that it was his professional opinion that an implant was not possible and that he also recommended additional teeth be pulled since the decay appears to be spreading. Dr. Isaacs did his own analysis and worked to cultivate the bone. Over time, he was able to generate enough bone to support an implant. He took the time to ensure that there was enough bone and that the implant would stick. I was fearful that I would have massive discoloration, crooked teeth, etc. Dr. Isaac has restored my smile. I am officially done treatment and my smile looks fabulous. For those in need of good dental work in a relaxed and fun environment, I recommend that you visit Isaacs & Isaacs Family Dentistry. You will love the treatment and the experience. N. Holly

I was looking for a dentist near my home. Never the best way to find one…read more I did not have good experience with Erin. She was too agressive for me. I thinke should practice a bit more humility.

The best dentist office I've ever been to. From the office staff to the clinical staff I have…read morenothing but good things to say. My fiancé and I have had great experiences here. I can't say enough about the service here. Extra Professional yet warm.

Foulk Road Dental Associates is great! The entire staff is professional, friendly and helpful…read more They have always tried hard to fit us in if we have a dental emergency. We think Dr. Duffy is a super dentist and travel from Lewes to Wilmington because we don't want to switch dentists. Sue & John Brunhammer

Rude. Do not return phone calls. Very painful experience and poor quality dental. I would not…read morerecommend this dentist to anyone on the planet!

NOT so exceptional dentistry. Certainly In house reviews from friends and family. Terrible serviceread more

I've had 3 dentists in my life. ED is by far is the worst…read more Poor quality care, no personal interaction, cold, and uncaring.

I agree w/ JM. I'm an army veteran that had a bad experience w/ an uncaring military dentist 30…read moreyears ago. To recap, the military pulled 4 wisdom teeth while I was awake. Mid surgery, I could feel pain & the teeth pulling. The surgeon told me, we already started now, kept pulling teeth. I'm screaming & crying. Needless to say, since then I did not like going to the dentist. This office changed my opinion of the dentist, they treat me as I need to be treated. Like a big baby, thank God for them. I get my gums numbed, before any procedure &/or cleanings. The staff is nice & respectful, most of all understanding to my needs.

Rude. Do not return phone calls. Very painful experience and poor quality dental. I would not…read morerecommend this dentist to anyone on the planet!

The very best Dental care ever had. Been there ten years and would never change. Maybe I'm lucky to…read morehave excelled people but it seems the entire office is first class.

Excellent. It was amazing. They worked like a well oiled machine! 3 cavities taken care of. Let's…read morebe fair: getting drilled and needled in the mouth is never pleasant, but these ladies rocked the crowd! I miss my old buddy Dr Bond (senior). But the new ladies were very good at what they do. Amanda M. Golshiri, D.D.S. and her assistant were amazing to watch work together right in my face - literally. It was incredible and 99% painless... but like I said, dentistry is never painless. They made it as close to it as I think is possible and now I can go forward and, well, eat!

So after a year of living with a failed root canal I decided it was best to part with my leftover…read morehalf of a second molar and make space for an implant. New Concept Dental was referred to me from my old dentist who retired. The ladies at the front desk are super nice and so was Dr. Matthews who examined me. He wanted to take my half molar right then and there but I told him I needed to say goodbye to it properly. Truth was I was chicken. I really, really, really hate getting my teeth worked on but it must be done. The alternative is far worse. The day of my surgery I was scared but very comforted. These people understand that no one likes the dentist and they do their best to put you at ease. No lecture, no torture, some good Tylenol with Codiene to ease the pain. I slept like a baby and the next day I was good as new. I didn't even have swelling or bruising. They give you detailed instructions on your after care and a follow up phone call. Definitely thorough. Highly recommended.

My family and I have been a patients at this practice for more than 20 years and will be changing…read moreto another provider. In the past few years, things have really gone downhill. They have become more corporate and their dentists are focused on pushing unnecessary procedures. Billing is a nightmare - recently received a bill that was issued two days after my visit (before they even submitted it to insurance) stating I owed them, yet when I went in person to straighten it out, they acknowledged that in fact I didn't owe them anything and had a credit on my account that they owed me! Most recently, when they referred me out to a specialist and that office contacted them to get necessary information, the New Concept Dental staff gave inaccurate information to the specialist's practice, which resulted in my having to spend a couple of hours trying to straighten out the situation. I then called and left a message for the practice manager at New Concept Dental asking for a call back - never got a call back, but honestly since the staff on the phone argued with me about the necessity of my request to speak with the practice manager and tried to rationalize away their giving out wrong information to the specialist practice, not sure if she was given the message. Finally, I find it a bit short-sighted that during my last visit, they have posted signs that say they are no longer giving out toothbrushes or toothpaste/floss samples as management has determined they need to cut costs.

It took a lot for me to share this, but I need to. Dr. Arpit Patel at Delaware Smiles Design made…read morean already painful experience worse. I had composite bonding on my peg laterals done years ago at another office. After moving back to Delaware, I felt pressure from my #7 tooth and booked with Dr. Patel. He suggested removing the bonding, which I agreed to, hoping for relief. Over multiple appointments, I had a cleaning, X-rays, and an Invisalign scan, even though he said I didn't need braces. I tried to communicate where I felt the jamming under the gum line and asked him to feel the area with a gloved hand. Though he agreed something was there, I could tell my attempts to advocate for myself made them uncomfortable. I apologized, even cried, just trying to be heard. When he brought out a model set of teeth, I thought I could show him, but he said, "Yeah, because I wasn't about to keep putting my fingers in your mouth," and the hygienist laughed. I felt humiliated. I stayed respectful, overly kind, because I know how Black women are often perceived. I had no reason to apologize for being in pain, but I did, just to be taken seriously. Once we agreed to remove the bonding, I thought it would be done that day. Instead, I was told we were out of time and to reschedule. Another visit, another co-pay. At the front desk, the receptionist ignored me while making calls. I left feeling humiliated. When I followed up to schedule, they acted like I was a bother. Once the bonding was finally removed, the issue remained. I tried to follow up with Dr. Patel again, but they kept brushing me off. The discomfort started affecting my sinuses, causing a fizzing feeling and headaches. I decided to see a periodontist. I called Delaware Smiles Design to request my X-rays and let them know I was moving forward with a new provider. Tia said Dr. Patel had noted that I should be referred to a periodontist if issues continued. When I arrived at the new office, the Office Manager told me Dr. Patel didn't just send X-rays, he sent a separate document with a personal paragraph about me. In it, Dr. Patel wrote that I was difficult, rude to staff, and even considered dismissing me from his practice, though he never did. He never expressed any of this to me directly. I was overly kind and patient, yet this is what he chose to do behind the scenes. I was reduced to a stereotype just for asking questions and expressing pain. It was a slap in the face. I remember the hygienist falling asleep during my visit, the receptionist ignoring me, and the phone going unanswered unless I called from my work number. They wrote me off from the start. Apparently, me not silently going with the flow was too much. I stopped calling and found help on my own. For Dr. Patel to take the time to send such a harmful message to my new provider was cruel. Even the new Office Manager said this wasn't the first time he's done that. I'll never understand. I feed the homeless, uplift my community, and was simply trying to get relief. I gave grace and patience, yet I was mistreated and further slandered. As a dark-skinned Black woman, I know what it's like to be dismissed for advocating for myself. You would be shocked what some providers say about you in your records. I'm glad I know now. He would have smiled in my face this week thinking I never saw what he said about me. This whole experience was deeply dehumanizing. I requested a copy of what was sent to my new provider, and Tia only sent the X-rays, not the paragraph from Dr. Patel. Interesting. Dr. Patel's smile doesn't match his handshake. I still wish him well in life. I am thankful to have found a new dentist who cares. I've let Delaware Smiles Design know I've decided to leave their practice and won't be attending any cleaning this week. This review is not to slander him, but to share my experience, yours may be different and I truly hope it is. God bless. Choose kindness.

Christine was an amazing hygienist - first visit today after left our last dentist due to…read moreinsurance changes. They all made me feel welcomed.

This review is based on office experience with billing not about the dentists…read more we had an ongoing contract to have $500 charged monthly to our credit card for extensive dental work my husband had done. We realized we hadn't received a statement for months. They told us they needed to look at our account. Why??? The office submits claims to our insurance, the insurance states what we're obligated to pay and we submit payment. When we finally received an actual statement it was so convoluted and some figures didn't match what was submitted to insurance or what they paid and what we were obligated to pay. Beware of the incompetence in this office. We have left the practice. We can't keep correcting their errors and deal with such lack of basic knowledge for billing patients