I usually take to Yelp and reviews to acknowledge outstanding service (see my profile), but today I…read moream reviewing in order to let consumers know of my experience at Main Street Dental. I struggle to place this review because the one dentist there, Dr. Lily, is outstanding - caring, professional and knowledgeable. However, the corporate staff is terrible, and my recent experiences have been awful. They seem to be motivated solely by profit and not patient care. For instance, I paid for a package with two cleaning for each member of my family. During the initial stages of COVID, the business was closed and when they reopened, they couldn't fit anyone in for several months, which I completely understood. However, by the time they were able to fit us in, they said the date of my "package" expired and they wouldn't honor my second cleaning, which I had already paid for. I didn't delay my teeth cleaning! THEY were closed and THEY couldn't fit me in. I did fight this and won that battle (I should not have had to fight this at all). Additionally, the cleanings now are nothing like they used to be. Kelly, who left, was amazing and took a full 40 minutes to clean my teeth (if you are out there, please let me know where you are, and I will come to you!!). The last several times we were there, cleanings took no more than 15 minutes - I do not blame the hygienists as I think there is pressure on them to fit more clients in. The bigger problem is that years ago a dentist at Main Street Dental suggested a procedure for my tooth to adjust the appearance - a close to 1K process. Sadly, this procedure caused me to lose the tooth. I have very good teeth and take very good care of them (you only get one set to get you through adulthood), so I was horrified by this. After losing the tooth, I was then told I needed a crown - another 1K plus. This lasted me 5 years until it broke off while flossing my teeth one day. Crowns typically last at least 10-15 years, sometimes more and should not break due to flossing. I came in as an emergency and was told a new crown would cost close to 2K. I questioned charging me the full amount due to the unique circumstances of my case (the previous dentist causing the loss of my tooth and the new crown only lasting 5 years). I was told that even though these circumstances were correct, the dentists who did the original work (through their office) had left the practice, so they wouldn't take responsibility for the mistakes those dentists made. It was still your office - Main Street Dental - and as a company you should take responsibility for the work that was done by the professionals that worked for you! I didn't come from another dentist's office, which would have been different. They also said that if they gave me any kind of break on the fee, Dr. Lily (who is wonderful) would not get paid, which is clearly ridiculous. So, I paid in full for the new crown that day because it was a front tooth and an emergency situation. I went for a follow up after and, as I was leaving the office, the office personnel yelled out to me "where are YOU going?" Then she checked and saw that I already paid in full and said I "could go." Really? That is how you talk to a client????? Our family has gone to Main Street Dental for over 20 years, and I liked the office when it was run by partners/dentists. We have spent a small fortune there over the years. It is now corporate run and, unfortunately, the corporate structure is money first, patients last. I have asked several times to speak with the regional manager and, despite my 20 year loyalty, I have yet to receive a single phone call from anyone....Dr. Lily if you ever go out on your own, we will be happy to follow you, but we are done with Main Street Dental and the rudeness, poor service and failure to take responsibility for poor work.

OMG, this is the worst and one of the most expensive dentist office ever…read more A few years back I went here for an emergency treatment instead I made an emergency exit out of the dental chair and out of there literally! The dentist who is now gone entered the room explaining things that were anything but dental work and all about up-selling his services. It was the weirdest and scariest thing I ever experienced. Most people hate going to the dentist anyway mix that in with a crazy dentist and you got a rated R horror movie! I recently had a old filling break and needed a dentist,a friend of mine told me that Main Street Dental had a new staff and the dentist there was good to give it a try. I don't have dental insurance so I'm price sensitive, but needed a dentist so I gave it another try. I walked in and told the receptionist that I needed a filling fixed, she made me tell my whole story only to proceed to try to sell me a dental plan for $300 That included two cleanings a year, free xrays and 20% off all dental services. Scam sign off the bat. I only needed my tooth fixed that's it and when I asked for the price I couldn't get one other then it could cost up to $500.00 that I didn't have. No payment plan, no concessions, no compassion! Once more I walked out. After a month of a toothache I finally found a local family dentist that charged me $150.00 with no up sell along with an excellent Dentist with a sweet receptionist that made me an emergency appointment for the same day. It's sad that the corporate world of dental care doesn't care about you they care about your dental insurance and payment.

Switched dentists back in December and have seen Dr. Shah twice since then. Great experience both…read moretimes. Appointments were easy to get, was seen on time and you couldn't ask for a friendlier experience. Offices are impeccably clean and Dr. Shah does a great job. Couldn't ask for more...

Probably the best dental office I've been to hands down! The service is always was top notch from…read morethe receptionist to the dentist.

The dentis is a Asshole I asked for my daughters crown n fillings to be white before I even head to…read morethe back..So he said he didn't have any white crowns or fillings.so we get to the back I knw he can fill how pissed off I am ...so all of the sudden out of no where he now can do the fillings white .i guess they magically found some but still did the crown silver...They just want to do what they want to do because he stuck in his fucked up ways but I will b looking for a new dentist that will redo her crowns white. Stay away from careless ass dentist ...He needs to pay his employees more to deal with his stinking ass attitude

I wish I could give zero stars. Billing nightmares. They are out to take your money. Very…read moreunprofessional administration staff. The girls in the back are nice. Watch out. They bill you for work that was never done. They advertise they are grt with children who have multiple disabilities (in autism) but they are not. Never seen or heard of their training to handle a child with a disability. Run far away from them.

I cannot say enough about this practice.It was a bit out of the way for me but it came highly…read morerecommended.I had the misfortune of losing a front tooth-I was feeling pretty bad about the whole situation and Dr Modesto was so helpful.She assured me that everything would be taken care of and that the replacement implant would be an aesthetic 100% match.Well she wasn't kidding-right down to the small gap I had previously between the two front teeth.The staff were super-friendly and the process was hassle free.I would gladly recommend this practice and the proof of the pudding is that nobody would ever suspect that my front tooth was an implant it is a 100% full match with what had been there previously.

I had heard about Swedesboro Dentistry from a friend and even thou it had been awhile since I had…read morebeen in a dental chair, I decided to make the 25 minute trip to see them. Sadly for me, it was determined that I needed some serious work on a number of my molars. Dr. Modesto fully explained what was wrong and what needed to done. Throughout the two visits she was a consummate professional. I highly recommend her to anyone that may be looking for a new dentist. You will be extremely pleased by Dr. Modesto's friendly chair side manner and her highly developed skill set. I can not compliment her enough.

I have found that, in the dental field, it is hard to know if a competent person is working on my…read morechompers. I just don't know how to evaluate them. Same goes with mechanics. I have no idea what the heck they're talking about. However, I feel very confident recommending Dr. Lempert. She has a stellar educational background and clearly keeps up with the latest innovations in the field of orthodontics. Recently, I was traveling thousands of miles from home when my son experienced unexpected dental trauma. The clumsy boy had slipped and fell mouth-first onto a baseball bat and chipped his front tooth. He was supposed to get braces on the following week. Dr. Lempert examined the boy and made recommendations for follow up care with specialists. She made a lot of great recommendations and suggestions. It was clear she knew her trade very well. She has a terrific chairside manner and a sunny personality. Overall, I am super skittish when dealing with dentists and orthodontists. As a tween, I had braces on twice in four years. My family dentist dropped the tooth he was extracting down my sister's throat. Then there was the dentist whose routine cavity filling caused me to need a root canal. So trust is hard to come by. But Dr. Lempert instills well-deserved confidence. When it comes to your adult teeth, I wouldn't mess around with just anyone. It's too risky.

From the owner: Orthodontics for Children and Adults. Invisalign treatment by a experienced, certified and…read morelicensed orthodontist.

The office was welcoming and well run/efficient. Everyone there was pleasant and knowledgeable. Dr…read more Singson made me feel comfortable and confident in my decisions. Andrea is an amazing hygienist - extremely competent and kind. Thank you.

Was a little shocked yesterday when I paid my bill and they are passing the 3% credit card fee on…read moreto patients, if this doesn't change I'm moving on, I was very very disgusted with this