I've honestly never found a dentistry I've enjoyed as much as Brandywine Smile. Super friendly staff, welcome and cozy atmosphere. I'm leaving the area soon and I'll miss this place sorely. read more

I have tried to make an appointment with the office for sometime now. They are outsourcing their appointment people to a foreign country. You can't even talk to someone in their office. read more

We were patients at Brandywine Smile for over 30 years. The newest owners have ruined what was a wonderful practice. They have outsourced their communication system and are impossible to reach if there is a problem. Twice our appointment was cancelled just minutes before, and we only found out when we reached the office. Finally, unlike Dr. Scott and Dr. Chu, the current dentist has no personality or willingness to consider the patient's needs. I feel sorry for the hygienists that have to work with this person. read more

Have been coming here for years without an issue. But the place has really gone downhill since the two dentists who started the practice moved on. I was there in December 2023 and was told I had a broken tooth and needed two crowns. Got a second opinion and guess what? I don't have a broken tooth and I don't need any dental work. It feels like an attempt to make money with a total indifference to patient care. What an unethical thing to do! Beyond money, getting two crowns is not a pleasant experience! I spoke with the hygienist there. Come to find out she is not a full-time employee. Rather she is a "rent a hygienist" contractor. The waiting room used to be packed. It was just me and another patient. That says a lot. I won't be back. read more

I booked an appointment for my husband and I as new patients for exams and X-rays. We booked on a Wednesday, made appointments back to back for the very next day. We received a phone call the morning of our appointments stating that they double booked us and wouldn't be able to accommodate us or our appointments. We asked for a different time or day and they said they were booked the rest of the month. How can you go from getting two people in the next day, to nothing for the rest of the 20 days of the month? The person on the phone was rude when we stated we didn't want to book another appointment and hung up on us. My husband took off work for this appointment and it got cancelled, why would we ever want to come back and give you business? Stay away from here! read more

Professional, courteous and friendly office and staff. Appreciated hygienist Sam and of course "Dr. Maria", who promises to ditch the Kincaid wallpaper. read more

Without a doubt, the best dental office ever! Dr. Maria Kabouridou is about the best dentist I've ever been to. After I arrived, I was escorted back to a chair. In the next room was another patient Dr.Kabouridou was finishing up with. He was an elderly gentleman and I couldn't help but overhear part of their conversation. I was moved by how sweet and thoughtful Dr. Kabouridou was with this patient. I wasn't surprised as I have been here before and on the receiving end of such great care as well. If you are looking for a wonderful dental office, this is your place. From the administrative staff to the hygienist staff to Dr. Kabouridou, you won't find better treatment or care! read more

I would stay far far away from this place! They had my mother end up in the icu for not returning her call from the 24 hour hotline they offer. She had a profoundly infected tooth that landed her in the hospital this week for 5 days. They also are worst than rebo calls for trying to get me to book an appointment. Too desperate for business, scary sign, look elsewhere! read more

One star is the lowest that I could give otherwise, this practice would have a negative score. It has been in decline for several years but they had a really nice dentist, Dr. Chu, who has since departed. The practice has been sold and outsourced to people in a foreign country and you cannot reach anyone. Any staff that they do have changes on a daily basis so there is no consistency in either office staff, hygienist nor dentists. They are only in the office maybe 1 day a week when they can get staff to work. I suggest looking elsewhere. read more

This is a very out of date listing! McGann and Scott sold this practice in 2019 so it is so out of date as to be useless in 2021!

Do not come here if you want proper dental work done. I never usually will write a bad yelp review but after seeing 2 other dentist and being told that ALL of my fillings have to be re done as well as a CROWN which was almost 800 dollars WITH insurance I am extremely upset. Both dentists told me the crown was way off the mark, and because of that I now have even more decay. Was also told fillings should always be done separately, and everytime I ever had a cavity they wanted to do as many as they could in one sitting. They did 4 in one sitting before (with 2 being on the same side of my mouth) which I was told is a huge NO. I am so glad I did my research before giving this place another dime, now I have to use my hard earned money to pay for this work to be done AGAIN. Let alone going through the uncomfortable process of getting this all fixed. Extremely upset, do your homework and find a dentist who actually knows what they are doing. read more

I had a crown fall out over the weekend. Due to the current COVID pandemic, my dentist that I've seen for years told me they were closed and there was nothing they were prepared to do, even if I was in extreme pain. Called a few other dentists and received the same result. I get not providing cleaning services or whitening someone's teeth, but this was a true dental emergency! I stumbled across Brandywine Smile Center and they were willing to take me immediately, even though I was not their regular patient. I can't thank them enough, especially in this time of pandemic for braving the pandemic to help those of us with true emergencies. The staff was super friendly, the assistant was amazing and the doctor was as gentle as he could be. I will be leaving my dentist that didn't want to help and start coming here full time. These folks are true heroes in my book! read more

You should avoid this dentist for your physical and mental well being. They are terrible at doing paperwork, scheduling, and communicating with the insurance company. The worst part was that the staff forgot to submit the periodental charts which naturally caused the insurance not cover the procedure. They never gave me a clear answer on the phone and the bill is due soon. I'm looking for a way to solve this in my very busy schedule... read more

I have come here ever since I was little. Dr. Scott has always been cheerful and engaging every time I have come in. I was always in sports growing up, so my parents always brought me here to have my mouth guards made and Dr. Scott was always very patient with me as I picked what color I wanted. I even got my teeth whitened here before my wedding. They fit me into the schedual and everyone there listened to me about my wedding plans! It's nice to have a dentist I trust who is genuinely interested in me and my dental health! I will never go anywhere else read more

I've been going here for years. I've been pretty happy...except for one thing. I've realized that the lady at the front desk has never once looked up from her computer to say hello to me...nothing. I just stand there and just say my name. That's my first impression upon walking in, so I think it's pretty important. I don't think she's unfriendly or doing it purpose, just busy I guess. But please just look up for 2 seconds read more

Efficient, friendly, on-time, and competent. We have been patients of the Brandywine Smile Center for more than 10 years and have found them to be consistently excellent. On a couple of occasions they provided emergency treatment outside of their normal working hours. We very much appreciated this over-and-above care. read more

I had a wonderful experience. It was quick and smooth and as always they were very helpful. They are really great in working with my schedule which I appreciate very much! My husband grew up going to this office and ever since we have moved back to the area we have continued on as patients there together. read more

State of the art office, and everyone was really nice. They took the time to explain my options and everything came out wonderfully. I can't say enough about Dr. Scott. read more

HORRIBLE, let me say that again HORRIBLE! Staff is nice but Dr McGann has no personality and she failed to detect a very serious issue with my teeth which will now require me to have THOUSANDS of dollars worth of repair work that she could have prevented! If you go to this office for a teeth cleaning only you may be ok, other than that BEWARE! read more