My husband and I had the crew from Brian's heating and cooling out to replace out heating and…read morecooling system along with moving the heating unit to a completely different room. I was very pleased not only with their work ethic but also with their willingness to fix issues that were done incorrectly by contractors before them. I am not extremely mechanically inclined but the technician Adam was patient with my questions and went out of his way to explain things to me. Overall this was the best experience we have ever had with any contractor we have had complete work in our home. Sherry and Stephen Titzer

It's really hard to find good solid reliable companies that practice the old-school type business…read morestrategies (honesty integrity and professionalism). It all started by contacting them to get a simple quote their were on time and their price was very competitive. The most impressive part was that Kevin was very patient and extremely knowledgeable about the work that he was quoting and explained step-by-step exactly what he will be doing. After receiving several bids, I went ahead and asked for a quick start and they jumped on the working mediately and finished up in one day! I even had to step out and told Kevin I would be right back and had another contractor show up and Kevin was nice enough to let the contractor know what I needed done since I was not present, this is called going above and beyond! Do not waste your time shopping around, trying to cut corners, go with a credible company that knows what they're doing, experienced and the price was respectful. I am happy! Oh before I forget, after the installation there was a small issue that was a concern, they immediately addressed it and were there right away! This to me was impressive because they back up their word on service!!!!! Thank you Brian Schmitt and crew!

My previous review was based on my home being a rental and having bad renters that didn't…read morecommunicate. I'm happy to say that I called Aim to Please today when a floor drain backed up after years of disuse. It is located directly under my water heater and I had to bring in the big guns for a job that was a bit too big for me to tackle. My house is older and sits on a concrete slab. Attempts with a plunger and an auger didn't help, and I was informed up front about the fact the drain may be compromised. I was also told about a potential solution if that was the case. One last solution involved a tool that fills the pipe and shoots a high pressure jet of water. Success!! They were all very friendly and thorough, and I appreciate the steps taken to fix the problem as well as the tips given to help make sure it doesn't happen again. Make sure you check their website. Not only do they do other types of work, but there is a coupon for a discount on labor if you pay immediately. Thanks!

Same day service, good pricing, excellent clean up. Answered phone, no message required. If I need…read morea plumber, this is who I will call.

They need a 4.5 stars for this. Estimate went over, but was like 85% within range, which I totally…read moreget. Communication was great. People were friendly. Timing was great, considering the weather. Simply put, my project was a BIT beyond the usual, and they handled it just fine.

Prompt, polite and efficient gentleman Totally satisfied…read morewith their work Would recommend this company to friends

Had a serious drain clog and it was fixed promptly and professionally. Tech was friendly and…read moreprofessional. Winters isn't the least expensive plumbers around, but they do excellent work and respond quickly.

A job that should have taken two days took four. A larger job in an older home that required…read moretearout and some redesign. Office put additional pressure on workers to finish the job. Had to fight to get them to return for a full day on the third day. Probably needed 2 HQ people from start to finish. Effort: good when on site, full day effort Tearout: good, did cut an electrical line. Fixed Engineering and design: just fair Quality of material: excellent,no leaks Price: competitive

One of the best appliance repair people in the area!! I have had them come work on two clothes…read moredryers and recently on my icemaker on my refrigerator. Always fast to come over and repair!! my last repair man has been Craig!! He is very courteous and very smart and fast at his job!! Definitely commend this guy!! Definitely recommend this establishment!!!

From the owner: Probst Refrigeration & Heating Inc Provides Heating and Air Conditioning, Appliances, Commercial…read moreRefrigeration, Generators, Boilers, Furnaces, Central Air Conditioning, Grill Services Effingham, IL. Area.

Outrageously over-priced for HVAC replacement. They do a sales-pitch like that of a bad used car…read moresalesperson. I strongly recommend replacing your system with a different company. We chose Baylor's HVAC instead for less than 1/2 the cost of Brackett plus we got a Carrier system vs unknown (to us) Daikin system.

We had Brackett install a Generac generator for my mother-in-law's house. It was not an easy…read moreproject since the gas meter was at one end of the house and the electric was at the other end of the house. They did an EXCELLENT job on the project and a very reasonable price. They were professional to work with on the project and completed it quickly. We are all very pleased that we chose Brackett for this project and would use them again without hesitation. Don Minton

The company was called out to replace a hot water heater in our church. They did go purchase the…read morenew heater and took out the old one, but could not finish the installation due to an electrical problem, which was not their fault, but we felt $1000 for installation is a bit excessive. They disagreed. The individual I talked to said they would come out and finish the job (plug it in) when the electrical was fixed. I told her that was highly unlikely, we would take care of it ourselves and would be using someone else in the future. She said "Fine" and hung up. Such a disappointment. They did some work in my house 2 or 3 years ago and we were quite pleased. They were very cost conscious back then. So sorry their policy has changed.

I called because my toilet water was running often and my water bill tripled. well they were nice…read morebut they do not replace toilets so now I have to find another person to do the necessary work.

We just had Stucki plumbing fix a problem for $150.00 that we had been told by another service…read morewould cost two to three thousand. He gave us suggestions to keep old equipment running longer. offered option to us of doing DYI to save money. explained everything. was very nice and customer friendly. we are so glad we saw a recommendation on our neighborhood page for Stucki Plumbing.

What a great team. Friendly very conscious of a clean work area. On time. Explained everything…read moreneeded and work to be performed. Affordable. They said how long it would take and was done at the time they said. This folks need to be your plumbers.

New install 5 years ago. Very disappointed. Requested service weeks ago due to heat not working. We…read morewere told their computer was down, lady wrote down our info and said they would get back to us. No one called back. I traced to thermostat and replaced myself.

They got back to me very timely. They did mention they were unable to assist me at this time…read more At least they contacted me back in a timely manner. Some other companies never responded back.

They helped figure out what was wrong with my water heater without breaking warranty and so I…read morecalled 800 number and they sent someone out there that day and it was fixed no charge They helped with my central air and fixed it with very decent price unlike one from Mattoon who called and canceled on me even though I was willing to pay the price!!! Thanks a million Weber's You Guys Rock!!

First time customer. Excellent, friendly, knowledgeable. They knew and had exactly what we were…read morelooking for. (We had been researching and actively looking for a while) They had us taken care of, loaded on our truck, and down the road in under 30 minutes. Prices are comparable to the big home stores, if not better. This is the first place I will check before any more appliance purchases. I loved the home town feel, and being treated like family, even though we were outsiders. Kudos.