Got the 5 burger meal and a banana milkshake. Asked for mustard packets which they said were available and supposed to provide since burgers come with pickles and ketchup. No mustard provided and the burgers had obviously been sitting awhile and just slapped some cheese on them. Meat was cold. Nasty. Inedible. Banana shake was very good or no stars. read more

Worst Braum's ever. Menu prices are wrong, understaffed, skimp out on the square dip. Charged for extra topping when I requested a little more whip cream (like more than a size of a quarter) read more

Ordered crispy chicken to go. It was soggy and so were the bun and french fries! Tasty like it. Was microwaved.

Best Quality Milk in the Area. Always Fresh. Staff is always A Breath of fresh air and Store is Very Clean.

They NEVER put lids on the ice creams when you order to go!!! Every time I order to go or at the drive thru and don't ask for lids I end up having a big mess of ice cream in my car bc we live in Texas where it's 90 degrees most of the time!!!! PUT LIDS IN THE ICE CREAM THATS TO GO!! read more

AWESOME!!! Great Product and Prices. The Ice cream is wonderful and the food is always fresh since they grow the beef on their own ranches. The only down side is that they are not in south Texas due to their commitment to quality and freshness. (All stores are within 250 miles of Oklahoma OK. Lee Christensen read more

This place has always been good, ever since i was little. Ive never found a thing wrong with their burgers. read more

Braum's Ice Cream and Dairy Store - menus - Ice Cream & Frozen Yogurt Near Me - Sherman, Texas

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I don't expect much when it comes to fast food, but this particular braums was nasty. Not one clean table and gnats flying all around the soda area. Don't go!!! read more

The ice cream is always good. The black and twists are excellent. I used to go and get breakfast up there for my folks. Service and caring is always great. I love shopping at the store was great and there vegetables were always to quality!! read more

i heard jesse say the n word and call us fat when we went through the drive thru. he doesn't do his job and is really disrespectful.

We were served via the drive-through. The employees were friendly yet professional and helpful. The breakfast items we ordered (California omelet bagel, bacon/egg/cheese bagel, bacon/egg/cheese biscuit) were substantial and tasty. The one issue was that the California bagel was messy and would be best enjoyed on a plate with a knife and fork. This would be a good choice if you want a quick breakfast at a good price. read more

Another bad review.... Doesn't this company care? We still enjoy the yogurt cones but the drive through didn't move. We sat there for 15 minutes and not a single car placed an order. We finally left as a few others did as well. The manager of this operation must truly be an idiot. read more

Worst experience ever.! Everyone had attitude. Except for Sid. She was so sweet. Ordered our ice cream lots of attitude and took forever to get last order of ice cream because they didn't get it. Never asked how many scoops for strawberry shortcake sundae and when asked how many scoops, we told them we were never even asked and more attitude saying "okay whatever they probably gave 2 scoops" and then ordered a jalapeno burger. Took ages to get it out, but everyone was walking around and talking to each other instead of doing their job. Had no gloves on and was touching their body and then proceeding to make food for other customers. The store was not even that busy either. Sid was the only amazing employee she was such an angel read more

If the management has taken notice and implemented some of the customer suggestions, it shows! The last few times I've visited have been more than pleasant: customer service was outstanding and our orders were complete and 100% accurate. Starting to think that this is the location to visit rather than Denison! read more

The last two times I have gone through the drive thru here to get sundaes for my family I always ask for them to be placed in a bag because the kids don't stay on and then bam I have ice cream all over my car! Well the last two times I have done this the little lady gets an attitude huffs and puffs and this time told me "I'll give you bags to put them in but I can't" very rude so I'm a bit confused why can they place hamburgers in a bag for me but not the ice cream! She just has very poor customer service very hateful! The. Come to find out she's a manager! Do better Braums smh read more

When I go to braums I usually have a negative experience but when I come in on the weekends this guy named Cameron is very respectful and patient with me even tho it sometimes takes me awhile to order, just felt I should share this. read more

They just can't get their act together Why have soft serve if it isn't working 90 percent of the time. It's just gets worse and worse

We came in thinking it would be better! The girl behind the counter taking our order couldn't consentrate on us for slipping her hand UNDER the counter to eat her fries! It's 10:45 am. That is such a health violation! She was handling money and eating at the counter! We won't be back. read more

Would give 0 stars if I could. This is the absolute worst Braums I've ever been to. I ordered a small chocolate malt, when I proceeded to sip it I was greeted with a full mouth of unblended malt. When I opened the lid I saw that there was literally just melted ice cream on top of unblended malt. I brought the drink back inside to the blonde old lady who served me and told her what was wrong with my drink. I was met with the response "I can't take it back over the counter" like girl...why would I think you could. I then politely asked her if I could get a new one (considering whoever blended my last one...didn't blend it at all) she then looked at me with the most confused stare then responded "nuh uh" in a super condescending voice. So be sure to come to this Braums if you wanna have a non blended milkshake and be talked to like a 4 year old. read more

Just stopped at this Braun's to have an ice cream. Waited at the ice cream counter and no one cared to wait on us while we watched an employee passing the time with a friend at the register. The older couple that we let go ahead of us was getting yelled at by the lady that finally helped them. I intervened and ask for the manager at which time she started to yell at me while manager almost begged her to quit. Needless to say I'll never step foot in that dump again. read more

Can't beat a soft serve in a waffle coin for a $1. Burgers are good and they will make them medium rare if you want.

I am always a fan of Braum's ice cream! My family of 10 descended upon Braum's this past Saturday after a birthday celebration dinner for my son who is turning 40. Our server patiently waited on all 10 of us and got all of us served so we could eat together. They have changed their menu since I was at Braum's last but they will still make your sundae to order. My favorite has always been the Turtle Sundae so I got one scoop of Pecan Praline and one scoop of Peanut Butter cup with hot fudge and caramel syrup, a banana, pecans and whipped cream. Yum! read more

I love Braum's, but...another restaurant that the cook is working the register and cooking! Not removing their gloves after taking money or swiping cards. Other visits, the cook had to come to the grocery area because the sale price sticker wasn't removed from last week's sale. He had his gloves on from cooking. I wonder if he got new gloves back at the kitchen! The grocery section is nice, but coolers are broken on a regular basis. Please Braum's, wipe down the areas where people put their food for check out. read more

3 stars because it may have just been a bad day. Remade the strawberry shakes 3 times and still got them wrong. They added fudge every time. Next trip the review may go up or down. We shall see. read more

Susan had great customer service and provided samples of ice cream. Ice cream was fantastic! We will be back!

cameryn was the nicest worker there and the service was wonderful and i would make a trip to return and will be back their every time i go and will compliment everytime read more

I went through the drive thru & got 2 mixes. Rosie tried to here you go & throw them at me with no napkins, spoons, or lids! I said excuse me I want spoons & then she came back I said lids too please! Here you go basically throwing them at me each time. She needs to be cleaning toilets or taking out trash if she can't be better than that! I will go to Dairy Queen next time! read more

waited in line for almost 30min. i asked for bbq and braums sauce at the window and the lady very rudely said "okay" and gave me a nasty look. i did not get my sauce and my cherry limeade tastes like straight lime i can't even drink it. i wish i went somewhere else read more

I've never been to a Braums until today. What a pleasant experience! The cashier was fantastic...so upbeat and just a delight. She also makes a mean chocolate malt. Thank you LT for making my first Braums visit so special. We'll be back the next time we get to Texas read more

We came in Monday afternoon about 3pm , the trash cans out front were full & running over the fountain area was a total mess no one cared I guess, too busy on two customers,boy what a disorganized place. read more

I love Braum's, but this was quite possibly one of the worst experiences I have ever had at any fast food restaurant. Our order was far from being correct. We ordered two bacon cheeseburgers and a junior burger. The order came out as two regular hamburgers and a junior grill cheese. On top of that, one of the cheeseburgers had a quarter size area of green mold on the bun. Things happen from time to time, so we went ahead and order two milkshakes. The milkshakes came out as scoops of ice cream with milk poured over them. I am sorely disappointed to say the least. read more

One star because they don't have less. My family of four hit this Braum's at least three days per week. I am DONE! Waiting my turn in line and was left standing for the employee to serve customers at the food counter that came in after me!!!! I felt as though my business wasn't wanted or needed and I will make sure they never get it again. I felt discriminated against as the only person working there or as a patron under the age of 60 read more

We went in to get a burger , and it was a disaster from the first. We had to repeat the order 3times, they couldn't figure out how to take the cheese product off. They couldn't figure out how to order just the burger not the meal. When we got our food it still had the fake cheese on it . The other burger was supposed to be a jalapeno Jack cheese burger, we got no jalapenos. Our food was cold. And they said with a smile well this happens. So you're just supposed to except bad cold food . This seems to be the new Braum's way. They used to be really good but no more. I will never go to another one. read more

Who doesn't put bananas in a banana split? isn't that the first step? Could've told me you didn't have any... read more

Why am I waiting so long in drive thru??? Employee turned off speaker and made a whole line of cars wait. What the heck??? read more

Went through drive through at 7.30pm. Wait was 20 min. Ordered burger and sundae. Got to window they handed me the sundae while waiting another 5 min. for burgers. Sundae melting. Notice 2 more sundaes sitting on counter melting away for the cars behind me. Why would they make the sundaes first??? This is not acceptable to have your ice cream sitting there melting before you get your burgers. Also, all they do is dribble some hot chocolate down the inside of cup to make it appear to have hot fudge inside. It does not. read more

I really dont even wanna give this a star.. Nancy working drive through evidently needs a break or a new job.. service with no smile and plain rude.. milk shake was dripping everywhere and no napkins.. asked for one and she slammed window on us.. then gave me two.. and yelled that she wiped it down , I asked her for her name and then she gave me a cocky grin smerck whatever ya wanna call it.. will never return to this location.. this women shouldn't be doing drive through.. not a people person at all! Ive tried to reach manager by phone but the phone number has been busy for 20 mins straight.. ive had to pull over at gas stations to wash my sticky hands.. ugh read more

I can see the reasons for low reviews. We walked up to the counter where a guy was stocking ice cream and he just ignored us for a few minutes. Another guy making shakes had to tell the guy to stop sticking and help us. Service seems slow all around. read more

Normal Braums - good ice cream and decent burgers. Everything was fine except the burger buns were smooshed.

5/18/15 at 4:00pm Monday, a nice day to go to Braums. Took the wife out for some good old fashioned burgers. I was wrong we got our food within 60 seconds. A bad sign. Went to sit down in an almost empty dining room but all the tables were dirty with debris from the previous customer. We cleared off a table and started to eat our burgers. The patties were super hot, yet dry and overcooked. Almost like they were microwaved. The taste of the patties was very Gamey. We never saw a manager but we did tell the staff who had plenty of time to talk to each other that their dining room was filthy. I'll never go there again . Hope I dot get sick later from the burgers. read more