We love Prosper Dog Retreat! We have used the doggie daycare, boarding and mostly grooming. We love…read morethat the small dogs are kept separate from large dogs during boarding and daycare. We love seeing the same faces, so the staff gets to know the dogs. Our pup is happy to go every time. And the grooming is amazing! The details and extra care given is so appreciated.

We have a foster puppy that is about to go to its new forever home and needs some socialization. We…read moretook him to Prosper Dog retreat and it was an incredible experience! Not only were the staff so kind and amazing but they also checked in with me to let me know how things were going! I was skeptical because I have heard so many different reviews on places like this but there is absolutely nothing but amazing things happening there! We will be back! What a blessing this place is to Prosper! Oh and on top of that our sweet pup was played out and rested so well the rest of the day!

Clay runs the best boarding place ever. We have a big dog who's very emotional & there is no…read moreboarding place he's ever come home happy from until we found Clay. Every time we pick him up he's so relaxed and doesn't seem at all stressed! In fact, he comes home like he's been on vacation too! I'm so grateful for this because my dog can be tough to deal with. I can't say enough about this guy. He really cares for the dogs and his facility is dedicated to the dogs comfort. We will never go anywhere else.

We've used Clay a few times for daycare, and we plan to try out the boarding next week. Very close…read moreand convenient to my house and easy drop off/pickup and payment. Prices seem very reasonable/competitive. Clay is a great communicator through text and will even send the occasional video to let you know how your dog is doing. He's got an outdoor cam on his site, so you can sit and watch all your dog's antics you've got nothing else to do.

Amazing experience having my 2 mini goldendoodles groomed! Their space for the dogs to move around…read morewhile they're waiting to be groomed and have a little outside time. The grooming was very detailed. Thankful.

Best dog boarding in Frisco and plano. The only place we will board my dog Howie.convenient and…read morevery caring.

Just picked up our happy boy from his 5 day stay at Bliss Pet Resort and Spa and I am so pleased…read morewith them. Ollie has been in for grooming before and we have had great results- they are easy and convenient with scheduling and work with me to get the cut we want. So we decided to try them for boarding as well- they were so helpful and welcoming at check-in, they took time to answer all my questions and never made me feel like any were silly (He's our baby after all!). After talking to the staff for a bit I felt confident that they truly cared about the animals staying there and he wasn't just a number. They even have cameras we could tune in to and see what the dogs were up to. Ollie was bathed and groomed at the end of his stay, and they called to let me know as soon as he was ready. When I picked him up they were telling me all about his stay, how he adjusted, etc... I really love how they care about the dogs, it shows!

Can't say enough wonderful things about Bliss! Going on week 3 of taking my pup to daycare not only…read moreis the stuff amazing but they are patient, loving and caring with my boy. You can truly tell they care -- I have an extremely shy fur baby and they have taking the time with him to slowly introduce him to new friends and not only do they give me updates on how he's doing but they take pictures and you can just see how happy he is! Thank you so so much Bliss and staff you guys have been amazing.

We've used several Camp Bow Wow locations across DFW for both daycare/boarding and grooming, and…read morehave consistently had great experiences. Most recently at the McKinney location, Amie was patient and kind, took the time to listen to our requests before grooming, and did a wonderful job on our Goldendoodle. The cut came out clean, even, and exactly as we asked. Highly recommended!

Employees have been so helpful loading my big pup into my suv when it was time to go home. I don't…read moreknow what I would have done without them. Brodie loves Camp Bow Wow, it's his home away from home and I couldn't be happier!

My dog had a good time. He told me so himself. Actually, I got to see him on camera as he ran and…read moreplayed are just chilled with the other dogs. They care about the animals. They are in charge of recommend highly. I

I rarely leave reviews, but people need to be aware of what they're walking into with 2nd Family…read moreDog. This has been one of the most frustrating companies I've ever had to deal with. Every single time I tried to schedule a groom or boarding, there were issues. What should have been a simple process turned into a drawn-out, frustrating experience with poor communication and no clear answers. To make things worse, after multiple attempts to get something scheduled, they claimed they "didn't like my tone" and refused to allow me to make a reservation at all. I've never experienced anything like that. Instead of trying to resolve the situation or help a customer, they chose to shut the door completely. Customer service is where they completely fall apart. Responses are slow, often rude or dismissive, and there's zero sense of urgency or accountability. It genuinely feels like they don't value their customers. At this point, it's hard to tell if they even care about having customers at all, let alone new ones. Do yourself a favor and avoid 2nd Family Dog at all costs. There are plenty of other businesses out there that will treat you with respect and actually make the process easy.

Porter looked great after his haircut. He was very tired from all of the fun play at day camp.read more

Love the playtime for my Luna. She is so happy. They care and are very professional! Even have dog…read moretraining!!

Fido Spa does not even deserve 1 star- They have messed up my dogs haircut....AGAIN. 1st time we…read moreweren't clear about the cut. FINE- my bad. I'll be more specific next time....but this time--- oh Fido!! Per 'the lady' - "your dog became anxiety & bit his tongue".... that's a lie (she was lying to much, she couldn't even talk right!), my dog does not have anxiety and we've never been told by ANY groomer that we have an ANXIOUS dog. 'The lady' even went so far to say he bit his tongue and we tried calling both of you! Lies, Lies, Lies!! Not a single missed call or message on my phone! The lady even went so far to say you can bring them back....WHAAAAT! FOR WHAT!?! JUST GIVE ME A REFUND $175.00. I'm not letting anyone from FIDO rough them up again! FyI- my white dog is only 3 - he looks like a old man. We wanted a TEDDY BEAR CUT! #FAILFAILFAIL

ONLINE I booked an appointment for our medium size dog for…read moretoday at 10:00 with a specific groomer. Our pup was brought in a bit before 10:00. The girl at the front couldn't get our phone number correct or what service we had asked for. This was to be our 3re time here. Everything on line was confirmed when I booked the appt. Fast forward 2.5 hours. No notification that Toby was ready. No text, call or email. When we started to call after 1.5 hours there was no answer. Just a recording. We continued to try to connect also by text- per their website . My husband finally went down to get Toby - when he got there he was told- they were behind and hadn't gotten to him yet. Unacceptable- no phone call advising, not answering the phone for over an hour- unacceptable, and then to boot - usi g the excuse they were behind. I'm not sure how that's except able when for that groomer Toby was the first one at 10:00. And not even an apology. 2.5 hours of him being in a cage. Ignored. And no communication. Then I get a text that my appt was cancelled. They have a policy that they charge without a 24 hour notice. I have a good mind to send them an invoice as well. We will not go back- the last time they neglected to call after he was done. And he spent 2 Hours waiting for us to call. service was poor. Communication - horrible. 1-