I've been using Braxtons for 10+ years and they always do a nice job, are friendly, and have my…read moreitems ready on time.

I was charged over $12 to press a knee-length, sleeveless, polyester dress with no embellishments…read morenor pleats that was brought in almost completely wrinkle-free. It was only a bit less than $4 to have a shirt laundered and pressed and almost $6 to have dress pants pressed. I am nut certain how their pricing works, but we will not be back.

Although they weren't sure they could press shirts with snaps instead of buttons, they consistently…read moredo a great job on my husband's shirts and jeans.

I had not been to Braxton's Walton (Richwood) location for several months, so I was not aware of…read moretheir temporary hours of operation, 7:00 - 1:00. Regardless, I walked in the open door of this location at 12:59 or 1:00, and the attendant immediately and abruptly told me they close at 1:00. I have been a loyal customer of Braxton's for more than 25 years and this is the first time I felt there was no reciprocation for my loyalty. Despite the facts that the door was open, the attendant was available, and I had two large bags for dry cleaning/laundry, I was offered no service, simply told they were closed. Given this experience and the lack of any empathy or consideration, I am left no choice but to reconsider my choice for dry cleaning/laundry services. I would have preferred to have addressed my concern directly with Braxton's but their website is informational only. There is no option to contact them or provide any form of feedback.

Clean. Fast. Great…read moreplace to trust with your fluff and fold laundry service.

Excellent service and they do an amazing job!!!! They are fast and efficient and work diligently…read moreto get your clothes/bedding etc back to u!!

we have took our laundry here for almost 3 years and as long as one of the ladies like Mrs.Debbie…read moredoes your drop off everything will be great I mean like perfection but a new girl has been doing them past couple weeks and I am missing a pair of miss me jeans and a pair of rock revivals an one pair all messed up and yes I have pics of the jeans and can get videos of me at work wearing them the day before drop off showing that the where just fine the owner has not called to talk to me only my husband said he was going to look at his video cameras and when my husband called him back, his reply was that the whole story just seems exaggerated and that he thinks we just shouldn't go back, I completely agree, considering the expensive jeans I am now out and he has yet to check his footage or anything like that or he did and he's just covering so he wouldn't have to reimburse me for damages because I'm sure he would see her do something with some my jeans and absolutely would see the kind of damages that were done to match jeans when she folded them up but these days I really wouldn't expect anything different It's all about a dollar instead of doing what is right so if you do go there and are dropping things off and going back the next day to pick them up. I highly recommend you finding out when somebody like Miss Debbie is working and go then if it happened to me and he refuses to do anything about it or even acknowledge the then you can absolutely believe it is going to happen to a lot of other people

A little dated, but all in working order. A boob tube would be nice. I had to stare at a dryer for…read more20 minutes. I left cleaner than I arrived. They had other humans there, ugh. I was able to avoid conversation due to the large layout. I will return when my pants stand on their own.

On the road for three weeks means you need to do laundry. Used yelp to find this place. Great…read morefind. Clean, lots of machines, reasonably priced. No complaints.

Traveling with work during the Covid-19 Pandemic and needed to do laundry. Found this place on…read moreGoogle so I decided to try it out. Glad we did- the woman inside was working so hard to wipe everything down. We really appreciate all her hard work and would suggest this place to everyone.

A few weeks ago I took a brand new pair of pants to be hemmed. It was supposed to be ready by 3/29…read more I went to pick it up a week later and they couldn't find the pants. I was told by the young lady at the register that they will look for it and call me. Never called so I went back on 4/13/24 still nothing. I was given a number to call for claims which I did. I'm out of $110 and out of patience. They are not responsible and will never be using their services.

I brought in a dolls dress that is the same age as the previous one I brought up to you guys. Upon…read moreinspection I noticed the small stain was still there on the sleeve, the hem was not fixed And it wasn't dry cleaned like I asked. However the receipt shows all the services I requested and the charge. The lady in the front said she called me. I do not have a record of this call or a message left. Saying the dress is too old for them to clean and the purse and jacket. I signed a waiver clause if you can't do the job I would have found somewhere else that could or I would have returned the doll if I couldn't get her fixed.

I dropped off two suits, three pairs of slacks and five shirts. When I picked them up the shirt…read moresleeves had been shrunk 6 inches, my suit jackets were also shrunk, the pants were 4 inches shorter.they sent them to the factory for evaluation , called me and said they never make mistakes, and never have problems with any customers clothing, then told me my clothes were old and worn. then denied my claim, I guess my arms grew. on the positive side they were happy to refund my money.

I've never had something dry cleaned in my life. BUT I dropped a coat off that I've worn like all…read morewinter and it was only $15 to clean it and it looks brand new. The front employee was very nice as well.

I agree with Dickie entirely. Terrible experience. I took…read moremy trench there because it reeked of smoke after spending an evening in Newport. $12 later it came back smelling the same, only more musty. The person doing the "cleaning" must be quite the smoker or they really are doing nothing at all to our clothes and just collecting money. DO NOT take your dry cleaning here.

Horrible, horrible, horrible. My wife dropped off some clothes last week and we picked them up…read moreMonday evening. The first thing she tells me when I get home is that the clothes smells like cigarette smoke. I'm thinking it's gotta be a mistake. I wish!!! Our clothes reeked of cigarette smoke; it's as if the person actually cleaning and pressing was covering his face with our clothes as he smoked. When I asked the dry cleaners about the smell, they acted as if it was my fault. Needless to say, we went our usual dry cleaners. DO NOT GO HERE!!