Their work is exceptional, reasonably priced and, they are conveniently located. Their customer service is great too.

I don't have a ton of dry cleaning, by during the winter I have a few sweaters that require it. I'm acquainted with the owner of Cleaner Concepts so I decided to start using his business. I got exceptional service from the employees and the prices are better than other cleaners in town! And they're quick! I love being able to pick stuff up next day! I had a Sherpa pullover that I needed cleaned between two business trips (I was only home for 2-3 days between the trips). They were able to get my item cleaned in time for me to pack it for the 2nd trip! All other cleaners I called told me it would be longer. I was and am so grateful for Cleaner Concepts and their efficiency. read more

After calling several cleaners in the area, Cleaner Concepts was the only one who was able to clean a big feather bed I was gifted. They are friendly and down to earth. I will definitely go back. read more

The staff was plesent and fast. flew in for a wedding un prepared and they got me all pressed and clean overnight!

I cannot believe there is a dry cleaner in Cincinnati that cleans all items for a reasonable price and in 1 day!! All items are $2.85 (even dresses/sweaters!) which is beyond reasonable. I dropped 8 items off at 7am and they were ready after 4pm the same day! I picked them up the next morning due to schedule. No coupons needed!! Thank you for great service! They do send alterations out, which can take 10-14 days. The alterations are cash only. read more

Affordable and fast dry cleaning! I brought in three suits and a formal dress, and they dry cleaned them in one day for $18. I also brought in an Indian sari, but they told me they couldn't clean it because the embroidery and tassels were too delicate and they were worried it would get ruined. I really appreciate that they told me they couldn't clean it rather than just charging me and cleaning it and destroying my dress. read more

I, too, have used this dry cleaner for years (over 12). They used to be 5++ stars and cheap too. I picked up a cotton, khaki skirt today and it has truly looks like someone ran over it with a greasy truck. I handed it in without stains or wrinkles - just needed to be freshened up. I am sure it was diverted to a dorm room. Crinkled everywhere. I just attached six "spot" notes for the better cleaner I am going to take it to tomorrow. Dear Owner: What a shame. You had excellent employees there for a long run. I would bring it in, but I am out of state now. Your employee was not wearing a mask. Your current employee commented on my foreign name and is way too chatty for me - I had a 5 hour drive ahead of me! I think I will try someone else and pay more. read more

Excellent turn-around time and you couldn't complain about the quality if you tried -- especially for the price. Everyone is friendly and congenial. I will never stop sending my dry cleaning there. I had a slight fade in my suit pants after just a few months and one of the managers said they'd make sure they took a look at it..... As soon as I get the suit pants back, I check them out and the issue is hardly noticeable. Strongly recommend for quality, low-cost dry cleaning. 6* if I could. read more

I had been looking for a decent dry cleaner for awhile and had noticed Cleaner Concepts during a drive-by and quickly consulted my trusty Yelp before giving it a try. Alas, my fellow Yelpers nailed it because I loved everything about this cleaner. During my first visit, I was given a quick rundown of prices, which didn't take long because it's $2.95 for ANY article of clothing -- amazing! I was also informed they do comforters and sheets, which could come in handy for those items that can't fit in my personal washer and dryer. You have the option of paying when you drop off or at pick up, which makes the pick up a breeze. Thanks to the nice fellas at Cleaner Concepts for giving Hyde Park a quick, affordable, and QUALITY dry cleaning option! read more

Staff is amazing! Shirts are 1.81 which is cheap! If you are not happy with the cleaning they will do it again free!! Awesome laundry!! read more

Friendly, fast, excellent prices. Thrilled to have found them! I typically have dresses (including delicate dresses), work shirts, suits (men's and women's) dry cleaned here and have always had perfect service. read more

Cheapest dry-cleaning in cincinnati, hands down. I hate ironing my shirts. I hate it. So i am always on the lookout for a cheap place to get my shirts cleaned and ironed. I did a lot of research on this, and because i travel from Hyde Park to Mason every day there were a lot of places where i could have given my shirts. I got this place from reddit, and the service is always great. Right now (2012) prices are 1.69 for a shirt when you give 3 or more shirts. And i go here weekly so that is not a problem. I have a widmers right outside my home, but i don't mind driving 2 miles to get here. Cheap and fast, thats Cleaner concepts. Disclaimer: I have never given them anything except shirts and some bed sheets. YMMV. read more

Solid cleaners that are affordable and did an excellent job quickly. Definitely go here!

A dress, a pair of pants, and 4 shirts, all for $16.49. Awesome A friend tipped me off to this place because of their fantastic prices. Basically, unless it is a really unusual item, it seems like everything cost $2.58. You drop you items off any time, and they are available by 4 pm the next day. You can also drop off by 9 am for same day service, but I was not there that early. Cheap? Check! Fast? Check! But what about the quality of the job? Well, I would say that I submitted the dry cleaning torture test, a pair of white dress pants that were dirtied up around the hems, and with a spill or two on the front, that had been sitting in my closet waiting for this day for about 5 months. (This is where I ask you not to hold my extreme procrastinating against me.) The result? A brand new looking pair of pants! Everything else, including a wool dress and silk shirt, looked great as well. So cheap, fast, and great quality. What else could I ask for in a dry cleaner? read more

I love waking up from a nap, panicking because I forgot to pick up my dry cleaning, and then remembering this place is open until 7 and I won't have to wear my stuffy interviewing suit tomorrow instead. Cleaner Concepts is my favorite dry cleaners in the Hyde Park/Oakley area because they are quick, courteous, and do a good job. They even offer same-day service if you bring it in early enough. I have tried a number of other cleaners in the area and find this one to be the best in service and price. read more

Shirts, pants, sweaters, dresses - all for $2.58 a piece? Sold. They do a quick job - everything can be ready same day if you request it. This is the best hassle-free dry cleaning in the Hyde Park area. In terms of taking out deep stains, I can't say, as my roommate is somewhat of a laundry expert, so I go to him for stain solutions. But if you hate ironing and have delicate clothes that you can't machine-wash, trust these guys to do a solid job. read more

Fast, no-nonsense dry cleaning. I don't typically take things to a dry cleaner, and I'm always a bit nervous leaving my things with a service provider, but was happy with my experience (had some clothing cleaned two weeks ago). Some highlights: -Price: Very fair, there is a discount too if you bring in more than one shirt for pressing. -Parking: Convenient and right in front of the store. They are short term spots for dropping off and picking up clothing. -Quality: Completely on par with others. -Location: Very close to many things, I stopped by on my way to nearby Hyde Park Kroger. Very happy with my overall experience with Cleaner Concepts and will certainly use them for dry cleaning in the future! read more

I started going to this dry cleaner after a recommendation from two friends who told me they did a great job and that it was super inexpensive. I'm happy to say that they were 95 percent correct! Sadly, you never forget the bad experiences you have. After requesting a spot treatment on a dyed linen sweater, I realized after I got home that the sleeve had been ruined. Had the staff notified me of this when I picked it up, I would have been happier. However, when I took it back it, it's like no one had realized my sweater was not wearable after the damage had been done. After trying to correct the problem, my sweater was completely discolored with splotches all over it, and the blame was placed on the store where I purchased the sweater (J. Crew) for mislabeling the item and how it should be cleaned. Because I do work part-time at J. Crew, I can attest to the fact that no one else has ever had this problem with our sweaters. At the end of the day, I'd say they're great for your everyday dry cleaning, but if you have anything that needs special treatment, it may be in your (and your clothing's) best interest to pay a little more money somewhere else for a better job. read more

This place is FAST and CHEAP! MUCH BETTER THAN APPEARANCE PLUS ACROSS THE STREET! Only downside is that these guys staple things into your clothes and have broken buttons off my wife's clothes! read more

I have used this dry cleaners for years. It is cheap and does an acceptable job. If I have any clothing that is expensive or special, I do not use this cleaners.Today I went to drop off a shirt and pick up some sweaters. The man who waited on me was not wearing a mask. When I asked him why not, he said it was 110 degrees in their. I paid for the sweaters but told him I would not be using them again. Wearing a mask is about protecting your neighbors and your customers. This dry cleaner does not care about either! read more

As a dry clean "virgin", most of what I'd heard about re: dry cleaning involved horror stories about garments getting destroyed, lost, or missing. I avoided the experience as long as I could, but my white coat got progressively dirtier until no amount of lint brushes or laundry detergent could save it. I gave in begrudgingly. I'm really glad I brought my coat to Cleaner Concepts because the whole process was fast and only cost a little over $2. No damages or losses were involved. Now my coat is shiny and new, haven't seen it in this condition since 2012! Not bad for my first time ;) You can bet I'll be back for more. read more

I brought in 5 dress shirts to be dry cleaned. When I went to put one on, the shirt instantly ripped. I didn't think much of it because shirts occasionally rip. I then went to put on another shirt that was just dry cleaned, the exactly same thing happened. I have no idea what they did to my shirts but this can't be a coincidence. These shirts fit me perfectly before I took them here and were only a couple months old. Staff is friendly but they must have added too much starch or something. Dry Cleaner aren't responsible for these type of issues so I'll have to just go to another dry cleaners. read more

I have been using this cleaner since I moved to Cincinnati in June. I have brought a variety of items here such as duvets, throws, sweaters, and shirts. Extremely friendly staff and quick turn around which I appreciate. What more could you ask for in a cleaner? However, today I brought home my duvet cover and three of the buttons were cracked off in the cleaning process. I am upset and disappointed, I thought I had found the best cleaners in town. I am hoping this is just an isolated incident. But- you have been warned! read more

Engaging and helpful staff. Excellent customer service. I came to the cleaners expecting to have leather denim pants and a leather jacket cleaned. Although they were unable to help me clean them, they gave me other options of places to go and alternatives on what I could do myself at home. Appreciate the excellent service from the staff. Thank you! read more

This place was recommended to me by a friend, since I was visiting from out of town. I dropped a dress off to them that had pearls on it. Not only did the pearls come off of the dress and ruin it, they also did not get out the stain that was on the dress. They instructed me they would be able to glue on the pearls in a week. Not only were they unable to glue the pearls back on, they failed to call me and give me an update. After this discovery, a friend had to bring the dress back home for me and they failed to also give back the pearls. I called and ask for them to mail the pearls and I am still waiting for the pearls... I would NOT recommend this place to ANYONE. read more

Come for the great service at a great price, stay for the rather tiny woman yelling at literally all of the staff and throwing hangers. Service and a show--I'm a fan! read more

Really appreciated the value of this company, but had a terrible experience today. Was checking out with a separate employee and asked how I should spot clean a mark on my dress that didn't come out and another employee buts in an says "you're a liar I don't know how you could say that spot wasn't there before, that's fucking bullshit" and "that's what happens when you pay $3 to dry clean a dress, what do you expect." All other experiences at this establishment have been positive, but this behavior is disrespectful and was not apologized for. read more

There realistically are only four things you look for in a dry cleaners: Friendly staff, cheap prices, quick turnaround, and most importantly a good cleaning. Cleaner Concepts accomplishes all four of these things, I've used them for the past three years with no problems and only have good things to say about them. I once brought in items that they were hesitant to dryclean because of the sequins and jewelry attached (an Indian lehenga), and they helped instruct me on the best way to clean it without damaging the item. I feel like there are very few places that wouldn't just take your items (and money), and it was really this experience that cemented them in my mind as one of the best dry cleaners in the Cincinnati area. read more

WAWAWEEWOW! This place is very affordable for the services they have available. The guys here are very helpful and not what you would expect when you walk into a cleaners. For my first visit I dropped off two suits that my bf needed cleaned. Not only did we get them back neatly pressed and looking sharp, it only cost us around $14 for the six pieces! Loved the service so much I just dropped off my winter comforters. I initially planned to wash them myself at the laundromat but when they told me the cost of getting them cleaned...I couldn't resist. They would be saving me the hassle of lugging that massive comforter around...Since I'm lazy and they make my life easy and hassle free....I can't give them anything below a 5 star rating! The turn around only takes a couple days...the rates are great and the service is awesome. Highly recommend trying this place out if you live nearby. read more

Needed to have my down comforter and a few jackets cleaned and my previous dry cleaner exceeded my desired price point for this. The staff here is friendly and fun and they are very efficient with their work. Had a great experience, save a small stain on my down comforter but I cover it anyway so it wasn't a huge deal. The parking lot is sometimes a hassle but not a deal breaker. Will definitely be back with the rest of my dry cleaning soon! read more

Best prices and great service! I'm new to Ohio and was looking for a new dry cleaner to try out with reasonable prices. I did a search on here, Google and even walked into several random cleaners. Everyone wanted almost $7 per pant to clean. My boyfriend where's them weekly at those prices I could should just buy new pants every couple weeks. Then I found this place! So glad I did I took 3 pants and 2 shirts only cost me $12! And they did a fantastic job! Will never go anywhere else! read more

I recently took two suits in to be dry cleaned. I figured this place had good reviews and quick turnaround so it was a win-win. When I dropped the suits off, the guy at the counter was extremely friendly and attentive. That night both suits were ready for pick up. When I got the suits home and removed them from the plastic, they had long hairs stuck all over them. The pants were somewhat wrinkled and instead of pressing the pants ON the seam it was about 2cm to the side meaning I had to creases going down my pants instead of one. I wanted to like this place and it might be fine for some things but I wouldn't take my suits back there again. read more

Nice people working here and the prices are really good compared to other dry cleaners.

Cannot believe what a find this is. $2.95 per item no matter what it is. Quick turn around. All my clothes were done beautifully. Service was quick and pleasant. This is my cleaners! read more

I've used this dry clener for the past 3 years. I travel from the westside just to visit this cleaner. If anyone knows of a west side cleaner that compares to Concept Cleaners; please let me know. For now, I incorporate my trips to work (downtown) with a visit here. read more

I've only taken my dress shirts here, nothing too complicated. Great prices, awesome turnaround time. I can't speak on behalf of any specialty items, but if you're looking for a regular cleaner for all your basics, this is it. Don't spend more money to wait longer for your stuff. read more

Comparing to other dry cleaner's in the area (Widmers, etc), Cleaner Concepts is the best priced and fasted turn around time (1 day for pants / 2 days for pressed shirts). However, I don't feel like the cleaning done here is as well as Widmers where you pay a dollar or so more. They once lost one of my shirts that I just brought, and getting reimbursement for it was a very difficult process. Took almost 4-5 weeks from when they lost it to get my check. Customer service is not their high point; low prices are. read more

My experience with this drycleaner has been good overall. Staff is generally very friendly and their work is good. However, I had an experience today that was quite disappointing. I picked up an alteration that had been done for me and attempted to pay with a credit card. I was told flatly by the woman at the counter that they don't accept credit cards. I disagreed as I had used a credit card nearly every time I'd been there. She replied with contempt that it was cash or check only and I again disagreed, stating I had used cards previously. She then said the woman doing the alterations would accept cash or check only. Had she said this initially, she could have easily diffused what became a very uncomfortable encounter. She had NO customer service skills but plenty of attitude. Ironically, she had me make the check out to Cleaner Concepts and not the woman who did the alterations. She could take a check written to the cleaners but couldn't use a card? I'm guessing that she was so intent on showing me who was boss that she had me make the check out to the wrong person. Amazing how quickly one person can change your perception about a business. read more

Really like the job they did on my down filled comforter. Yes they dry clean down filled items! My cat peed on mine and I was so scared it was ruined but they saved it. I'm so happy with the people working work there and the services and the price. read more

They did a great job, and same day pickup was awesome. Too bad they send out shirts, otherwise 5* no question.