Ron's Jewelers helped me out greatly by quickly changing the battery of a rare watch I had. They…read morewere able to do this quickly and at a very reasonable price. I highly recommend.

At Christmas time, I picked up a magazine that featured a pendant from Ron Jewelers. I visited the…read morestore on December 18, 2021. I was helped by Alexis who was professional and courteous. I really wanted the pendant, and was quoted a price and told that it would arrive before Christmas. I accepted the price, but then was asked to pay up front. Without thinking about that clearly, I agreed and paid. I wasn't that worried about it because I was told that I would have the pendant in a few days. Alexis was kind of pushy about leaving a review, and texted me after I had left the store to request one. I did leave a positive review at that time. Two days later is when things started to go sour. Alexis called me on Monday to tell me that the piece would not be in by Christmas, and could take as long as eight weeks. She said that if I didn't want to wait that long, I could get a store credit and choose something else. I explained that I wanted the pendant, not something else, and if they couldn't produce the pendant, I needed a refund not a store credit. She offered me some stud earrings for my trouble, and again I had to reiterate that I either needed the pendant or I needed a refund because that's what we were contracted for. She again told me that the pendant would definitely be in within the eight weeks, so without any real recourse I decided to wait. I also did not accept the stud earrings, because that would have been an acceptance of something of value other than the pendant. Approaching eight weeks, I got a text message from Ron Jewelers asking me to leave another positive review on Yelp. I texted back that I would wait to leave a review until I actually received the pendant. I then got another call from a sales associate other than Alexis. We had another conversation about the pendant, and was told that if I wasn't happy I could get a store credit and have some stud earrings for my trouble. I again explained that we were contracted for the pendant and that I would not accept a store credit. I either needed the pendant or I needed a refund. I explained that this isn't covered by the return policy. I wasn't returning anything. I hadn't received anything in the first place. She says she has to talk to the owner, and then call me back. She does call me back, and tells me that the return policy is on every receipt. She also tells me that the pendant will take another few weeks. At this point it becomes pretty clear to me that I'm not going to get the pendant, and the best Ron Jewelers is going to do is give me a $2,700 store credit. I asked that the owner call me, but the owner never called me. After a few more days, given my lack of faith in this transaction and the fact that I had been lied to at least twice, I consulted my attorney. At this point I was expecting to have to file a lawsuit. My attorney took the time to tell me that I should never pay for jewelry without seeing it first and being able to take immediate delivery. Well, thanks for that, but it's a little late now. He then instructed me that before filing a lawsuit I should file a charge-back with my credit card company for non-delivery of merchandise, which I did. The credit card company took my information and told me they would contact the merchant for their side of the story. A day later, someone from Ron Jewelers calls me to tell me that now they have the pendant. That seems a fine coincidence to me, so I again consulted my attorney who told me that I was not under any obligation to receive anything from Ron Jewelers and that I should leave it with the credit card company to handle. I followed this advice and successfully received a refund. I have now made two new life rules for myself: 1. I will not pay for jewelry without seeing it first and being able to take immediate delivery. 2. I will not do business with Ron Jewelers. I feel like all of this could have been avoided if the owner would have called me and had a conversation with me and dealt with me in good faith, but that never happened.

The Diamond Exchange is my good to place for all my jewelry. The quality and selections are…read moreamazing along with great personal service. I have purchased wedding rings, watches, earrings, bracelets and necklaces. Please, for your next fine jewelry purchase I highly recommend the Diamond Exchange.

Went in but did not have radiant diamonds. Took my information to call me when they received it…read more Never called back!! Place is a dump.

This jeweler consistently offers high quality jewelry that is reasonably priced. A wide selection…read moreof traditional and a wider selection of contemporary styles. Service is superb for repairs and customization. Patient with simple maintenance, such as replacing watch batteries. The atmosphere is convivial and light-hearted. Parking is available with the risk of using the City's slot machine ticket kiosks. I've found that if I know what'I want I can zip in and out before the meter police show up.

The woman who helped me was an angel. They were so kind when I went in to get an anniversary gift…read morefor my girlfriend and had an amazing selection. They also beautifully wrapped everything. Will be returning, and if you're in Uptown and need jewelry this is your spot.

Wonderful straight forward and professional jewelry repair from a professional. Really enjoyed…read moremeeting Ken, and getting to see his lovely shop. Look no further for quality and professional jewelry repair.

Absolutely excellent experience. The owner is very professional, kind and knowledgeable. It is the…read moreright place to buy and repair jewelry. Highly recommend The Quarter Smith and looking forward to buy from them.

They saw me on site with no appointment to replace the battery on my Swatch (which was bought in…read moreSwitzerland so its legit...) Very friendly service. Friendly dog. On-site parking and they were quick. Satisfaction.

Fantastic neighborhood jewelry/ watch store. Very high quality items and possibly the friendliest…read morestaff I've met in a long time. My wife has done business with them and recommended them to remove a couple links in a watch band as well as possibly service another timepiece I have. They were extremely helpful and the Yoing lady that worked with me offered water and couldn't have been more helpful. They adjusted my band at no charge and are providing me with an estimate to service my additional timepiece. And they have cookies.

I had a great experience selling my gold with Susie. She was professional, patient, and took the…read moretime to explain how everything was valued. The process was smooth and I felt I received a fair price. I would definitely return and recommend them to anyone looking to sell jewelry or scrap gold. I'll be back to shop. Thank you!

Been here a few times and the ladies working here were so sweet and very informative and helpful!…read moreThe fees were not bad at all, and the process was very simple. Will be back!

It's too bad that this place is tucked away in a lone corner of Esplanade because it's a great…read moreservice! For some reason it's hard to find a place that will size a ring on-the-spot. Who wants to give up their ring for days?!?! I brought in my newly purchased vintage ring, and they told me it'd be 30 minutes. It was ready on time. Only $30 and they cleaned it really well too. That evening I realized that they hadn't made it big enough, so I went back the next day. They made it bigger for me for free with no problem. Again, 30 minutes, and now it fits perfectly!

Took in my watch for repair-jeweler did a wonderful. Knowledgeable and professional. He did a great…read morejob and would highly recommend him for any repair. Very satisfied

What a little hidden gem. I had a coin I wanted to sell. So like with anything else; I went on Yelp…read moreto research it. Found Airline Jewlery and Pawn. I called them and the woman that answered the phone couldn't have been nicer. I jumped in the car and drove to their shop. While inside this looks like a basic pawn shop; it was so much more. Unbelievable selection of guitars and other musical equipment, as well as jewelry. Owner was very knowledgeable and very nice. He researched my coin, and made a very fair offer. I could have stayed there a lot longer looking at just the guitars, but I had to run. Highly recommended.

I buy all my firearms from this shop the people are lovely and very intelligent if you need a gun…read moretransfer they are the people to see diesel the pawn dog was awesome