My house insurers recently withdrew from NC (climate change) so I was seeking new insurers. I had…read moreProgressive for the car, but their joint car/house insurance was rather expensive. In the end I chose Farm Bureau for both. Recently we were involved in a car accident (the other driver was liable) and we found out how really good FB is. They have been efficient, helpful, friendly - truly excellent. I cannot praise them enough. I hope I don't need to test out their House Insurance.......

Everything was recorded on my dash cam. It's been 2 weeks and no decision on my claim !!!!read more

Scott and his team help me stay on track. I appreciate the face to face experience as well as all…read morethat I can do online. It's really great to have an actual person answer the phone!

From the owner: Our mission is to provide the best customer service in your auto or home insurance shopping needs…read more Helping you understand what coverages you have and helping you maximize your coverages in the event of an insurance need. License #: NC-1000434418

I can honestly say I've never been disappointed when working with the agents at Dustins Youngs…read morestate farm insurance. Highly recommend and friendly service.

From the owner: The Dustin Young State Farm Agent team proudly serves Lexington and beyond throughout North…read moreCarolina, including our Good Neighbors in Davidson, Forsyth, and Surry counties. We also extend our services to South Carolina and Virginia! Our mission is to be your Good Neighbor by assisting you with comprehensive Auto, Life, Home Insurance, and more to help protect what you care about most. Call us or stop by our office today to discover what my team and I can do for you. License #: NC-3003452117, SC-3003458581, VA-162035

We switched to Allstate! This switch was an easy one for my husband but an enlightening one for me…read more This isn't a review bragging about how "I saved a bunch of money by switching to such and such". We actually increased our monthly bill with switching, but let me tell you why I'm happy about it! I've always been the quintessential "loyal customer" and rarely switched up. I thought it was just easier to keep the same coverage and as long as the price didn't change or go up drastically I was good. Boy was I wrong! My family size changed, my assets changed, I mean a lot changed for the better in my life but the coverage I had prior to switching was not sufficient anymore for where I am currently. Well folks, let me tell you why it's great to have an agent that's better than being "like a good neighbor that's there". Not only did Vendell educate us on the fact that we were underinsured and made sure we were properly insured with Allstate for life's unexpected curveballs but, he really took the time to break down and help me understand in depth what my coverage options meant, and provided hypothetical example scenarios for me to grasp how it's used (it's how my brain works). He deserves a Gold Medal for his patience with me and my fiftylevin million questions. Oh, and the cherry on top is our new and improved coverage is actually competitively priced! By the end of our meeting, Vendell showed me that we really are in good hands and it's more than just a slogan. We're actually in GREAT hands because you can tell that this is more than just business for him. Vendell really makes you feel like you're family and that he genuinely cares and wants the best for you, your kids, your future plans and all that you've worked for. All these years before switching to Allstate, I just periodically shopped for the cheapest quote and played around trying to "name my price and build my bundles" to get the best pricing between insurers but nobody could beat my price. The reality is, nobody was going to beat my price because the price of the life I'm currently living is worth more than what I was paying to insure and I'm glad Vendell took the time to educate me on that. I say all this to say, speaking to a random 1-800 person somewhere around the world with no connection and feeling like you're just a number versus having someone that you end up building a personal rapport with and can call when you need and/or meet with in person is top tier and I'm glad we have that now. Check him out and give him a chance to give you a quote. I'm confident you won't regret it.

Do not waste your time with this office. The office staff never know what is going on and horrible…read morecustomer service.

From the owner: NC-17688098 Our mission is to provide Insurance and help people.read more

Direct Auto Insurance is perceived as dishonest by some customers. I have been with them for over a…read moreyear and recently received a better offer from another insurer. I had just entered a renewed policy with them, making an initial payment of $155. On the same day, I received a more competitive quote from my group auto insurance at work and attempted to cancel with Direct Auto. To my surprise, I was only eligible for a $6 refund for the one week I was covered. They do not disclose the amount of their cancellation fee or what they refer to as "short rate provisions contained in our manuals" upfront, nor when you decide to cancel. I feel as if I lost $149. I have resolved to never purchase any insurance from them again and intend to persuade others to steer clear of this company. They engage in practices that could be considered unscrupulous and should be held accountable.