I've been a patient since 2019. Dr. Farkouh always explains things in a way, and is kind &…read moreconsiderate. Always receive great care and the staff is very cordial.

Dr. Farkouh has been wonderful - I began seeing him after I had thyroid cancer -- he is very…read morethorough and cares about my wellbeing. I trust his experience, he has kept me balanced and healthy!

I have been seeing Dr Robertson for over 8 years now. He is a wonderful and caring Doctor. He…read moretruly cares about his patients and takes his time to explain everything and answer any questions you may have. He just recently moved to start his own practice in New York Mills.

My dad had a bicep tendon repair here with Dr LaFrance. He was promptly brought to preop, and went…read moreinto the OR ahead of schedule. Dr LaFrance called me after it was done to give me an update on how it went. The nurses were wonderful. Would highly recommend Dr LaFrance and this surgery center. Thanks for taking great care of my dad. :) (Also appreciated the coffee in the waiting room!)

I recently had a procedure, and my daughter received treatment there a few months ago. From a…read morepatient perspective and as a family member of someone receiving treatment, my overall experience was high-quality medical care, from the facility setup to the medical professionalism and friendliness of the staff. The entire process was seamless. It is an excellent environment in which to receive surgical care. While the results may depend on the complexity of your condition and adhering to the post-operative instructions, I am comfortable recommending the treatment you will receive there if you are ever in need. Access to this level of medical care in Central New York is a good feeling. Dr. Farago

Did not have enough staff or room. Now is moving and will get the staff needed. He is smart and…read morecaring.

best dermatologist in Utica NY - I was treated him several yeas ago and I never had another issue…read moreor episode for many years. Recently developed another issue regarding an itchy and scaled patch on my scalp so am calling tomorrow to make another appointment with him. Hope he is still taking old patients as it's been years since I have had to seek any treatment from a dermatologist.

Have had several procedures done here. This place has always been…read moreextremely clean. Staff is beyond compare. They are friendly, very professional and considerate of personal privacy. They are just the best medical professionals I have encountered in my 72 years. The doctors are top notch....professional and caring as well. I just can't say enough about the place..... if you need something done, call their office. You won't be sorry.

Helped me with insurance payment problems. Very receptive, caring, resolved my issue.read more

Dr. Morell was the first doctor to listen to me when I talked about my knee pain and didn't…read moreimmediately write it off as being weight related or female hysteria. He did a thorough exam and diagnosed me with hypermobile joints super quickly, then asked me questions about other aspects of my health that I didn't even realize were connected until I looked up HSD later. His staff have always been very kind and supportive to me, and it really makes a difference knowing exactly what's wrong so that I can have the right treatment. Also, side note, I think it's WILD that people rate the doctor based on the attitudes of his receptionists. It's not like he's instructing them to be rude - that would be crazy - and he can't micromanage every interaction. Get a grip.

Nurses horrible. Office manager Tom. Was rude to me and mother when I dropped her off.read more

My doctor recently sent a referral for an MRI here, as it was much closer to my home than any place…read morein Syracuse. Not only is it closer, they have appointments available easily a month or two sooner than any place else in the region, it would seem. Certainly a lot sooner than any place in Syracuse! I am a difficult patient to deal with, not because I throw a fit, but because I cannot sit in a chair, and can only walk (with a mobility aid) about 20 feet, and I have severe pain after doing so. I had to lie down on the floor soon after getting to the front desk. This understandably caused a fair amount of distress all the way around, but I had no choice. Rather than getting angry at me, the staff were all very kind and compassionate. They made intake as easy as possible for me, crouching down and helping me with my paperwork. They rolled the MRI gurney all the way down the hall to the doors that opened out to the waiting room. I only had to walk about 15 feet to get to it. They helped me on it, and also got a wedge under my knees right away when I told them I needed it in order to lie still in the machine. When they rolled me into the machine, they of course gave me headphones and asked what my preference was, musically. I asked for classical, and they gave me some really nice soothing music. They also had nice cool air blowing over my face, which helped SO MUCH with feelings of claustrophobia. The tube can get warm and stuffy, so the air REALLY helped me. I ended up meditating on an oil painting of autumn leaves, listening to lovely classical music and enjoying the cool air on my face. They were really kind, checking in and letting me know how much time I had left in the tube. It sounds weird to say this, but I actually enjoyed it. I was a little sad when it was over, even, haha! Yeah, the machine goes ANH ANH ANH ANH ANH TOKTOKTOKTOTKTOK EERRRRRRRRRRR, but the classical helps sort of drown that out, and it's just pretty relaxing overall. I think I might have even dozed off, despite my intense pain. They did everything they could to make sure it was all as painless and stress-free as possible. Once I was done, everyone on staff at the time came out and helped me to my car, walking with me the whole way and making sure I got in the car. I didn't scream or cry at all until I had to get to my car (it was a long walk for me) and I could NOT have made it if they hadn't been there. I cannot express my gratitude for their compassion strongly enough. They are wonderful here. If you need an MRI, this is THE place to go. The people working here are so nice and caring. They should be proud!