We found Pinnacle Fertility after 5 unsuccessful rounds of IUI and one successful round of IUI that…read moreended in a missed miscarriage. We were heartbroken and feeling defeated especially after they gave us a large list of things we needed to complete to begin the IVF process. However, Dr. Houmard and the wonderful nursing staff gave us hope that we could be successful. Their messaging service was great and connected us to nurses/financial specialists/the billing department in an incredibly simple way. They got back to us and worked hard to answer all of our questions as quickly as possible. We also consistently talked to the same nurse so she got to know us and our story which helped us feel seen while so many other medical offices did not. We really appreciated how Dr. Houmard and her team balanced the clinical information and statistics with a genuine sense of hope. We heard some hard truths and based on percentages, decided to use my (slightly younger) wife's eggs to create our embryos. I am currently 15 weeks pregnant and incredibly hopeful that this little baby will make it into our world. When we began the idea of reciprocal IVF felt like an unattainable dream but thanks to Pinnacle, that dream is coming true.

After 1 year of trying and finally conceiving a baby we ended up losing the baby at 8 weeks. After…read morean additional 3 months of trying we were unsuccessful of conceiving a child. That's when my wife finally made an appointment looking to get help. For $50 she was sat down immediately told that she's fine before any testing of any kind. Told that she has normal cycles and that I (the man) should get tested. She was spoken too in a condescending way and the gal she met with talked to her as if she was a child. Explaining how periods worked, how ovulation worked etc. mind you we're both 27 years old we know this. Well we ended up getting pregnant again one month later. We have now lost that one too. The place we went to do our first scan noticed abnormalities for how far along we should have been and immediately recommended blood testing. Turns out my wife has hypothyroidism. You directly cost us this mental anguish for the second time thank you for that. I hope you seriously reconsider your standard of care or no one else goes to you in desperation as they will not be served well.

Go straight for IUI is what I would tell my past self when starting to be a client at NW Cryo. A…read moregood place to find out more about other people's experiences is the donor sibling registry searched up along with the name of any bank you may / have ordered from. I think it is awesome this works for some people at home. For me it took IUI. Many years and thousands spent, one success with their help, would have loved another, but it is what it is. In retrospect, temp charting consistently may have upped the odds. The reality is, from my research, each donation is divided into up to four units to be sold. Their site saying a donor has a reported pregnancy may not be accurate - I suspect they fudge this if he has a child from a relationship (based on cinflicting data when I asked). What also worked on my one success was realizing that I would have better luck if I selected a donor who had a great track record. While the company itself does not provide this, occassionally other clients will share and that donor will still be in stock. I was more than willing to reduce my candidate pool to increase our odds and that worked beautifully. Unfortunately I was never able to replicate all those factors again, and I believe NW Cryo has hit a couple bumps in the road as far as modernization. Their prices are good, but my doctor said to plan for five or six IUI's to get one success. If doing it at home doesn't work after many attempts, it no longer feels like a convenient, dignified, value. I read somewhere that a doctor said it would take 80 vials for your average fertile woman to get pregnant (not just here, most banks). I no longer feel it is a reflection on my fertility that around 20 vials over 11 years yielded one success. Other clients are generally supportive and a wealth of information; doctors and banks are more apt to treat their steps in the process with rote indifference, perhaps they can't summon the same level of caring or enthusiasm because for them the more vials you buy, the better, regardless of outcome.

I'm in the process of shopping for sperm, and there are a lot of cryobanks to choose from! I chose…read moreNW Cryobank because they're far and away cheaper than any other cryobank I saw. I know price shouldn't matter that much, but So, the price is great. What about the rest? NW Cryobank doesn't have as easy a user-interface as some of the more expensive cryobanks, but they're still pretty good. You can search by all the normal characteristics, and the free information on each donor is definitely detailed enough to give you a solid idea about who you're picking. I had a couple of questions about filling out their registration forms, and when I emailed them I got an almost immediate response. I haven't been using this sperm bank for very long, but based on my experiences so far I like them a lot, and would recommend them to anyone looking for some sperm.

absolutely love this clinic. we did ivf and were successful our first transfer. the nurses and…read moredoctors were great! i am so thankful for them for helping us get our sweet baby boy!

I'm an experienced egg donor and have used Dr. Robins as my monitoring clinic 2x…read more Here is my experience: He's been in my vagina at least 10x and has not once ever said hello to me or introduced himself. I waited once with my pants and underwear off sitting with a piece of paper over my lap to see if I would get any direction on what to do, these are the words he chose to say to me, "I go the same place every time." Motioning for me to put my legs in the stirrups. He then instead of asking for me to spread my legs further, knocked my right leg open with force from his elbow. Not to mention when he uses the transvaginal ultrasound that he pushes very hard and doesn't give a rats ass about how that feels for YOU in YOUR body. I've been to many many fertility clinics in many different states and in Seattle as well and this man is AWFUL. I can not believe he is still in practice with the way he treats people. I mentioned this to the front desk and they basically said that because I am not HIS paying customer I am SOL on bedside manners and would have to endure the abuse. Are you kidding me?! After my last donation I was in so much pain and had developed cysts on my ovaries but even though he could have told me that, I had to go to 3 other doctors in Spokane to give me the answer. I spoke with those doctors about Dr. Robins and they told me to steer clear of him. I feel validated that other medical experts agree to avoid this piece of garbage person. I don't care if you are one of the only fertility doctors in Spokane, you don't deserve to treat anyone the way you treated me. GO TO SPOKANE REPRODUCTIVE MEDICINE INSTEAD.

I was so impressed with this office and highly recommend. I was visiting from another state and had…read morea reoccurring Bartholins Gland Cyst return shortly into my vacation. In agony, I began calling OBGYN offices and not one had availability to see me or it seemed did not want to take a new/ visiting patient. They all referred me to urgent care, which would not complete the necessary procedure and thus referred me to the ER. But, Henneberg's women's clinic suite 201 took me in. The friendly office staff thankfully asked their most amazing and competent ARNP, Jessica Brown, and she opened her schedule for me to be seen. Jess and her nurse, Kim, were fantastic! I am Beyond words of grateful expression when I think of them- their kind and friendly manner matched their competence. A Bartholins cyst is extremely painful to remove and Jess is the best at doing so- better than my OBGYN at home I. California. She performed the procedure to add a catheter and the office was so kind to me as I departed. Nurse Kim and Jess both followed up with phone calls and coordinating a marsupializaton on their busy calendar while I was still in town. If I lived in Coeur d Alene, they would be my primary! Thank you all of you at this office and especially Jess and Kim. I'm pain free because of you! Dana Portis- Temecula

The worst! If you like invasive and painful procedures with no follow-thru regarding your results…read more(for endometrial cancer no less!), this place is for you! You also get the added bonus of having the office manager Lori say to you "we are done here" when you call her to inquire as to getting said results in writing! What a joke! Bonus: being put on hold forever!

Okay, again with the scraping-and-fisting jokes…read more Now that the awkward bits are out of the way, I'd like to address some serious concerns. This practice seems to have ten times as many clients as they can handle. I'm always seen promptly, however, the doctor has no recollection of who I am when he walks in. I can finally write this review with a clear head now that some of the dust has settled. I had a series of ovarian cysts over the summer, presumably as a result of switching to a mirena IUD. (overshare, girlfriends!) After 6 pelvic exams in as many weeks and FIVE ultrasounds, it was beginning to feel a little.. well... I dunno, rapey? I like science. As a matter of fact, I love science. I just don't want to have SEX with science, get it? I was nearly in tears as the doctor told me that after a "rough" exam (trust me, Dr. Bermeo, I NOTICED) he didn't think there was anything truly wrong and that I was being dramatic. Oh, really? Because having a belly so distended that I can't wear jeans doesn't feel dramatic. Neither does YOUR advice to sustain pelvic rest for SIX WEEKS because I'm at risk of ovarian tortion (when your ovary flips over because of the weight of the cysts and it requires major abdominal surgery, resulting in the loss of fertility.) After telling me I'm being dramatic, he tells me that he'd like to schedule surgery for a double oophorectomy. Do you know what that is? No? I didn't either, so I asked for more information. Turns out, while I am being a total drama-queen, he is still suggesting that I undergo major abdominal surgery to remove my ovaries. But I'm overreacting. After all this, he's telling me he's going to put me back on the pill after all is said and done. Why bother? I won't have any ovaries! I made an appointment with a respected naturopath and was able to get in on a cancelation .. At this appointment, I learned how diet affects our body's ability to regulate things - LIKE HORMONES THAT CAUSE CYSTS. She suggested that I give up hormone-laden things like dairy and omit gluten and see where I was in a couple weeks... I've now been following my naturopath's advice for over a year with ZERO cyst activity .. and I still have my ovaries. Moreover, I've found a well-respected NEW gynecologist who doesn't patronize, belittle me or trivialize my situation. When she's got her hands inside me (or outside, for that matter) she is kind, thoughtful and expresses genuine concern for my wellbeing. She definitely strikes me as busy, but she never imposes her busyness on me as impatience or inconvenience. A patient should never feel like a burden on a doctor; it is because of this, as well as everything from above, that I feel that Dr. Bermeo and the whole Rockwood system can suck it.

Dr.Richards is the reason I have two beautiful daughters today. I was a young mom at 19. I was…read moreplaced on bed rest after a cerclage was placed. I spent months on bed rest at Sacred heart. He went above a beyond for me. Even after long shifts he would stop by and keep my spirits up. Ill never forget him teaching me how to play back gammon. My second daughter he came in to deliver even when he wasn't on call that night. You will always hold a special place in my heart Dr. RICHARDS! ~Brittany aka "super mom"

I loved my doctor (Dr. Messinger) but the nurses were awful. I had miscarriage and had trouble…read moreconceiving afterwards. I made an appointment to discuss my fertility concerns (I was having 40+ day cycles) and heard the nurses in the hallways mocking me, saying "she only had a miscarriage 9 months ago, why's she wasting our time?" - truly heinous