Diagnosis of a corn under each of 2 shortened toes. Both feet. So painful. My dr. sent me to…read moreWound Care. This is a very busy office. Yet those in the room with me were personable, professional and we even shared a joke! No need for gloom and doom. Life's too short. Klaas H. Vanden Beld was my provider. He was very serious about my feet, gave me new information on care, and was a great all-around guy. We share Netherlands roots, so that was a fun aside. My toes have been 'released' to Tending Toes and his job is finished except for any call of concern from me in the future. Otherwise, Klass wished me well, as I do him. Thanks to all for your concern and healing hands. Very much appreciated.

I first visited the Elk Wound Care Center in 2007 for help with the healing of a surgical wound…read more Thanks to a skin condition of mine, healing is a bit of an issue at times. Because of this I have had several instances of needing their assistance. I was not using Yelp back then, but now that I've had a need of the services of the folks at the Elks, I can share with others my experiences. First let me say, that like most other services that you wind up needing because of illness or injury, you get out of the experience what you put into it. Going in unwilling to relax or be cooperative, or unwilling to be proactive about your own treatment can make the experience less than pleasant. Medical necessity is what it is. The wound care center can be difficult to find because it is not a stand alone facility, it is located on the first floor or the Idaho Elks Rehabilitation Hospital. The easiest way to gain access to the clinic is to park on the south side of the building near the little round theater. The parking lot has spaces designated for patients that is fairly convenient to the building. Go in the door marked Entrance 3 and down the hall. When you enter the offices, you will be warmly greeted. Seating is comfortable in the waiting area where you'll find water and coffee available. Be warned that because they are about the most comprehensive wound care possible, your visit won't be a quick in and out- you are establishing a patient/provider relationship, and the initial steps are crucial to your overall care. Those needed express help with wound healing cannot expect overnight results, so the bonds you forge with those who will be helping in the process are important. Ask questions and ask that things be repeated if you don't fully understand. The staff at the Elks is loaded with people who communicate well and go out of their way to see that your needs are met and that you are as comfortable as you can be during the process. I HAVE experienced assisted healing with other providers in the Treasure Valley from doctors, surgeons and other wound care professionals. I'm so thankful to know that the Elks are an option, for me they are the only option. If you have need of help with wound healing, ask your doctor about a referral to the Elks Wound Care Center, you (and your body) will be glad you did.

I read a couple reviews about this doctor's office and wanted to come in with an open mind even…read morethough some of the reviews weren't so positive. We walked in and we were instantly greeted by the nice receptionist. She got us all checked in, updated my husband's insurance information and billing. And then we chilled in the waiting area. We were called back by the nurse. She took my husband's vitals and asked us if we had any medical concerns. She was really kind! Nurse Niki did a great job getting my husband's appointment started. Today was our first initial visit with Dr. Mohamed. He was fantastic! Dr. Mohamed was very thorough. He was very attentive and was very engaged. I appreciate that he took his time with the appointment. He didn't rush us, made sure he covered all of our questions and concerns. It was a breathe of fresh air to have a dr taking his time for his patient. If you're looking for a new primary dr, I would recommend Dr. Mohamed.

The doctors and nurses were okay, but billing is a nightmare. I didn't find out how bad until an…read moreissue with insurance outside my control (a different family member's CoB) lead to a delay in payments. An insurance rep even called to inform them of the delay so they wouldn't give me any problems. Unfortunately the fun was only beginning. Billing has a policy of only including specific dates of service and a list of services with the first bill. Even cross-referencing the first bill, subsequent bills were impossible to make sense of because the amounts and dates kept changing. Even after the insurance issue was resolved, one twin's wellness visit was still getting denied. Insurance reps said they were billing incorrectly. The first billing rep I spoke with also noted discrepancies in how each visit was billed. I used to review claims for a health insurance company, too, and knew they were billing with the wrong codes. Sometimes mistakes are made on the insurance side, but this was not one of those times. The last time I spoke with a billing rep, they were very uppity and denied making any mistakes. Once again, a rep from my insurance company called them directly. The bill was resubmitted and paid, with the exception of hospital services for what I thought was a routine blood test for the younger twin. Whatever. I was tired of arguing at that point. One other thing: visits would last forever, about an hour per child, and most of that time was spent sitting and waiting in the exam room. Imagine how fun that was with both children in their terrible twos and threes. There's a lot of things I'll miss about Boise; this place is not one of them. They can't be faulted for the initial delay, but billing policies and poor customer service are on them.

Sadly, after 7+ years of seeing Dr. Loveland, he is no longer seeing patients. The office has gone…read moredown hill very quickly. The office staff is very unfriendly, and it takes a week or more to get refills. I never thought I would have to see another Dr. the Dr's don't disclose that if you go for your annual visit, and you ask a question about another issue you get charged for that conversation. I never experienced anything like that with Dr. Loveland.

since Dr Loveland has left except for one or two days a week. I've see several Do and Nps there…read moreand cant get the care. unanswered email and phone calls ready to change after 20 plus years

Honestly I'm torn here. When I went in for my services the girl at the desk was awesome, the nurse…read morewho helped me was awesome. I'd give 5 stars based on that. But then they didn't bill my insurance despite getting my insurance card. Instead sent me a bill for $1,000. I called, they told me I didn't have insurance. When I explained the girl took a scan of my card, she then said they had my card and it just must not have been billed. No problem, mistakes happen. Then my Dr calls me a week later to tell me he got some results, but he only got 1 lab result out of the 17 that were ordered. Again, maybe a mishap. I can overlook that. My problem is when I called to find out why my Dr wasn't getting all of the results, I got attitude from the woman on the line. That's where I have the problem and hence the stars in my review. I did nothing wrong. Nor did my doctor. But to give me attitude because I'm asking where the results are (that you incorrectly billed me $1000 for) is ridiculous. Please enlighten me on what I did wrong to deserve attitude. Don't worry, I'll wait.

I hesitated for a few years to go back to one of the 'bigger' health care groups in my area but now…read moreI'm really glad I did. This location is a trifle out of the way, but the staff and service make up for that minor inconvenience. I was checked in efficiently by friendly front office folks, and did not have to wait past my scheduled appointment time to be ushered to an exam room. My new doctor took her time going over my information and history, never rushing me or treating me as an annoyance, and by the time I left we had outlined a plan and settled on referrals to follow up on my needs. As an adult, I did not want a family practice doctor as my PCP, by choosing an internist I am not forced to sit in a waiting room full of sick kids or littered with toys and such. This is a plus if you are like me.

Brilliant mind focused on improving my quality of life. What more should anyone ask of their…read morephysician! His compassion listens even when my ability to express my concerns is lacking. Dr Marsh is all this and more! I'm forever grateful to my God for being me to him. Also, the folks here at the Boise clinic is equally understanding to listen. They are a joy!

They are worth every wait time you have to give for the help they are!!! You've already been…read morewaiting to have the pain remedied - days, months-etc. what is an hour or even two!?!? You're already at the finish line - and by the way--- I'd give anything to have your place in line - they are very hard to get into.