We started using this vet when our previous one changed their hours. They have never made us feel…read morerushed and they're very thorough. It's comforting to know if we have an emergency, all the records are there. No guessing or hunting for paperwork. When it was time for one of our babies to go over the Rainbow Bridge, they were wonderful. They helped make one of the saddest days of my life just a little easier.

This place only cares about money, not helping animals..... The "hospital" where your pets go to…read moredie! Oh sure, they will tell you that they'll do all they can for your fur baby...as long as they can get more and more $ out of you....otherwise, they'll find excuses to euthanize them! BEWARE!!!

I just wanted to let people know that this still is the best animal hospital in Waynesville. They…read morestill get you in fast as heck, and they are still really friendly. They are very patient, even late in the evening. I found out recently that they see "pet strays". Tom, my sorta feral, lived on my porch since spring of 2018. (Before that he was sidelined by a blonde.) He got a boo-boo this past December, and it became infected. I called Lend Us Your Ear to see what options I had. Lend referred us to Balsalm, which is our hospital anyway. Dr. Moore took great care of Misa- in for late standard care- and Tom. Yes, they even allowed Misa to piggyback on Tom's appointment. And, yes, they are brave enough to help cats with bad attitudes. Tom had one. Sadly, a few days ago, I noticed that Tom was unable to urinate. It seemed that his left back leg was causing him some pain. My daughter said that Tom almost fell over trying to clean himself. We thought that that was due to his being nineteen pounds. Later that night, I chided him to get out of the rain. He got on top of his FeralVilla, and I hesitated. I wanted to cover him, but knew he would run away if I attempted to do so. The next morning, he was gone. He has been missing for several days now. My husband was the last to see him. I like to think that Tom went on a morning walk, and impulsively decided to look for a mistress. Misa and I are still looking for him in his regular spots. That quick, our lives have changed. And before we could get him help at Balsalm, the most dedicated and compassionate vet hospital in Haywood County. Dedicated to Tom, a tom hopefully vacationing in Miami.

Dr. Kern and the staff at Balsam Animal Hospital are wonderful! Dr. Kern listens to our concerns…read moreand provides thorough explanations on treatment plans. He does not over prescribe medication.

I would give a zero if I could. This woman is absolutely clueless and negligent as a vet and if…read moreyou care about your pet DO NOT BRING THEM HERE. She cost me over $2000 because she felt a foreign object in my dog's stomach. Not only was there no mass I drove to Greenville SC to get this diagnosis at a pet hospital that supposedly took my insurance suggested by this vet. They do not accept my insurance and had to come up with money to pay this bill. Let's talk about the INSURANCE she pushes. Trupanion. Supposedly pays the Vet or Hospital directly so no out if pocket expense. Good luck. Not only does she not support that but neither do the hospitals so be prepared to pay out of pocket and wait 4-8 weeks for reimbursement. She also pushes Purina dog chow....total crap! She told me it was advantageous to do an X-ray and bloodwork at her place because it would cost less however they repeated the X-ray when the didn't feel anything at the hospital. If you love your pet do not take them here. They never have time to see your dog and when they do they try and send you to MedVet which charges $1000 for an X-ray which I just found out she actually can do herself. That is another story in itself. Wonder what kick backs this vet gets!! Bottom line AVOID!!!

Thank you so much for great service!!! Went above and beyond for me & Bosley. Dr White was so good…read morewith our Great Dane. They answered all my many questions. Lindsey & Sara were so accommodating!! With my Great Dane, I get nervous taking him in to the vet because he doesn't do well around other dogs. They understood exactly what we needed and were so patient. I recommend them 10/10!

We've been visiting Dr. Farmer for five years and have always been happy. Dr. Farmer, her vet tech…read moreAshley, and the front desk girls. They are always patient, sincere, and kind. We bring our sphynx cat with GI issues and our mini aussie to her office and feel that the cost is fair and the care is excellent.

I had my dog at another vet and was not pleased, had my dog's records transferred here and this…read morewas the best decision I could have made! Anytime my dog has had an issue, the treatment given worked just as they said it would! The doctor and staff are caring and very nice!

I have had a lot of dealings with BRHS over the years. Most importantly, I adopted two cats from…read morethem. The process was smooth and took just a few minutes. The cats were healthy, had been chipped, and we're up to date on their shots. Nine years later, my girls are still going strong! I have volunteered there as well. Their Kibble Crew works very hard to bag hundreds of pounds of dog and cat food to give away to the community. I can't imagine how much food has been given out. The shelter is always clean. The staff there is knowledgeable and their top priority is the animals. I recommend them every chance I get.

What a lovely safe haven for precious animals waiting for forever homes. Very clean and animals…read moredon't look stressed here. It's smaller than most shelters but that seems to lend itself to less stress & more attention to the animals. They have an adult cat room that is filled with plush beds and outdoor access. On the wall there are magnetic pics of who is for adoption with a professional picture & their name. There is a separate kitten room where the antics are captivating. Dogs are separated far enough away from cats to minimize any anxiety. The staff is very friendly and helpful, willing to give any info they can on a particular animal. I highly recommend this Humane Society if you are looking for a fur-ever companion. They also have a thrift store you can donate and buy an array of great finds from. The store is located in city of Hendersonville

We recently adopted our sweet pup from Charlie's Angels. All of the staff and volunteers were so…read morekind and attentive. They had all her records and information ready to go when we got there and took the time to answer all our questions. We can tell she was well taken care of until it was time to come home to us.

Unpleasant telephone experience with a sarcastic volunteer who had an "Holy-er than Thou" attitude…read more After being told that I would not be eligible to adopt from their business, especially considering that I don't live within a four hour driving distance. (Originally from Mars Hill, NC, visiting family in Etowah, NC, currently living in Vermont.) I lamented that in this instance their policies would be denying a dog a good and loving home, and ended the call. Five minutes later, the same, self anointed "Director of Phone Etiquette" volunteer called back to chastise me, and my attitude. She ACTUALLY called back to put me in my place. (Hence the 1 star rating.) After a heated exchange, she told me to "Go back to the 'North' where you came from!" and ended the call. I think if I were an actual 'Northerner' I might have been offended by that statement. Keep this in mind my Northern neighbors who have moved to the area. Your 'Northern Dollars' might not be wanted if making donations. I feel sorry for this frustrated woman and anyone who has to encounter her. Guess I should be blocking the phone number, I suspect she might also be the self anointed 'Responder in Chief" to 'less than positive, reviews. Apologies only accepted by paper mail.

it's traumatic when you need a new groomer. Jess at Best Day Ever did a fantastic job. Not only…read morethat, she explained a nail care issue my dog has been having. I am thrilled I chose Beat Day Ever. it truly was a great day! We will be customers for life.

The people who work here are the best!! They took my dog in and they did the best job!! I will be…read morecoming back and I recommend that if you have dogs take them to them they are cheap and extremely friendly

Very clean and the staff is super friendly! We felt safe and comfortable leaving our cat.read more

We highly recommend Paw Pleasers, Flat Rock for you pets stay. This is the only place we will ever…read moretake our dogs. The owners are nice and caring. The entire place is very clean. Thank you for taking such great care of our Chico and CoCo!!