Great quality of work! All problems were solved quickly and efficiently. Highly recommend and will…read moredefinitely retune for future work!

From the owner: About Reynolds' Boats…read more Founded in 1859 and located on serene Hamburg Cove in historic Lyme, Connecticut, Reynolds' Boats (Reynolds) offers its customers considerate care and professional, straightforward service. From its inception as a custom carriage manufacturer, Reynolds has evolved into an award winning marine sales company specializing in fishing and cruising power boats under 30'. We are Connecticut's largest bass boat and light tackle dealer. Loyal customers from across New England know that Reynolds': *Inventory of high-quality boats - new and used - keeps customer safety and satisfaction paramount. *Swift, responsible, environmentally correct service puts customers' boats into the water as fast as possible. *Family members use and believe in the boats they sell, and are always available to answer customer questions. "Big enough to serve you, small enough to know you" penned by Donald "D.G." Reynolds in 1923 is more than a company motto. It's a way of being that ensures Reynolds' customers, employees and community are treated with honesty, respect and fairness...for the wellbeing of all.

Done business with Hank for maybe 15 years. Laid back, honest, thorough, listed my boat with him…read more Spoke to atleast 6 satisfied customers. He knows how to buy and sell boats which is what you want in a broker. And a genuinely nice guy.

Well kept yard, docks in good repair, friendly owners and staff, excellent service. Ships store and…read moregas dock. Best marina on the lower CT River.

Found another boat for the spring, so I am running back here, as it is the place to be. Friendly…read moreservice. Well stocked ship's store. Fuel dock.

My first review was too long, basically a professional mechanic that's willing to work on outdated…read moreinboards is tough to find so Scott gets credit for taking on the job I bought I bought a boat from a guy based off of phone conversation so I'm lucky I was able to start it and drive away. Barely the boat had major issues was actually in danger of sinking thank good Scott fixed all the bilge pumps and checked everything but there's some issues. They're just too much like a pitted rusted after cooler that eventually linked frozen seacock was never serviced with my fault for not checking service records. If ever buy an old boat make sure those service records are complete. Make sure they change that impellers and the bolts have all been lubricated especially seacock. The saltwater flushing for those engines and if it gets stuck in there the engine could get ruined quickly. This place had a lot of parts and it didn't they'd find it for you. They were very expensive but basically it comes to this : unless your a multi. Multi-millionaire not just a millionaire a multi-millionaire don't buy a boat unless you can fix everything yourself because a million bucks isn't going to save you

Scott and his team at S&S Marine do a great job. Regardless of your issue, type of boat/engine they…read morework quickly and efficiently to resolve whatever problem you have. I've purchased two boats from them, have had them both serviced and stored there and have nothing but praise for their professionalism and care. I would highly recommend S&S Marine for all your boating needs.

We met Tim at the NY Boat show and wanted to come see one of his boats for sale in Clinton, CT. He…read moretook all the time in the world to let us do a deep-dive on the boat, showing us all the features and highlights. We came back a different weekend for an on the water test and I felt like we got a very thorough experience. At no point did we feel any pressure, just a lot of enthusiasm for his product and a high level of engagement with us as a family. He walked us through various options he has seen other buyers take and offered great ideas about certain customization options we asked about. We ended up buying a boat from Tim and we seriously look forward to picketing it up this spring. Overall a great experience so far!! *side note, his restaurant recommendation in town was also very good :-)

The owner is knowledgeable and helpful. Tim was able to answer all of my questions and concerns…read moreand steer me in the right direction for my purchase. Personable and real not a salesman. I recommend anyone looking to purchase a boat, winter storage, slips, parts, trailers, or Yamaha engine work you stop by and meet Tim.

Been a customer for a few years now. Customer service is as good as it gets! Paul and the team…read moreanswer all your questions and are happy to help. Quality of work is amazing. Highly recommend!

East River Marine is a Madison Gem. While navigating the Railroad Bridge mid tide or lower is…read morerequired, this small inconvenience also provides excellent storm protection. Paul also provides a level of service rarely seen in this day and age as he will pick up your boat right off your mooring for winterization or service. Easy to find off Route 1 and he shares his location with Beebe Dock and Mooring who are the premier dock builders as well as full service mooring providers on the shoreline. As HarborMaster for Madison I can honestly recommend these 2 businesses as being dependable and trustworthy! Steve Adkins

For the past 12 years I had services my 90hp Yamaha engine at Boats Inc and they were a very…read moretrusted service destination. This year, dealing with the service department became a $1588 nightmare when having to change gas filters. During our first trip of the year our engine (having used Boats Inc, to change oils and winterize the engine) stalled and we had to be towed back to shore. It looked like there was some problem with our gas supply to the engine (most likely clogged gas filters). We made a service appointment on a Monday morning and dropped off the boat, with an understanding that they would diagnose the problem by Tuesday and provide an update. Tuesday, and Wednesday went by without hearing anything. On Thursday afternoon I eventually called back to inquire what was going on. The explanation I received was that the gas filters were indeed clogged and the technician had replaced 2 of the filters. They needed a 3rd one that was not in stock and had been ordered. I was then told that they would provide me with an update. I was not given an estimate for the cost either. On Friday I had to call again and I was told that they had replaced the filters, but the gas tank had some micro openings and that they would not be able to guarantee their work, if I did not replace the tank. They proposed to look up the cost a replacement and let me know. Again, I did not hear back from them. Finally, on Saturday I called them to inquire what was going on, only to hear that they had not found anything. At that point I asked to pick up my boat, only to be told that the gas tank hose was not connected to the engine anymore and that the technician was out. I got frustrated and asked them to reconnect the hose and that I would go by to pick up the boat. when I got there, I was told that I could just put some silicone around the gasket and that could prevent any future issues. I then received an invoice for $1588 that indicated that they had put in 8 hrs of work !!!! on the engine (the price include a 2 hr labor discount)... When checking online the suggested repair price was closer to $ 400- 500 indicating only a couple of hour of work for my particular engine and problem. The whole interaction and charge has completely evaporated any speck of trust that I have for their service at this point.

Five plus five stars for service and expertise. If you have a Yamaha outboard, this is the place…read morefor repairs and new purchases. Beautiful marina and outstanding customer service. Highly recommend if you seeking a new or used boat. They also have a large marina with a pool. Location is perfect for the serious fisherman.

MarineMax Westbrook was a fine place to store our Boston Whaler for a couple of seasons, but we had…read morean awful experience with their service. To summarize a long story, we had a chronic overheating issue with our Mercury Engine over the course of 3 full boating seasons that MarineMax was unable to fix. They consistently claimed it was the water pump and replaced it twice but never confirmed resolution of the issue (it wasn't). After lots of back and forth, and trying to manage it ourselves on the water, we were forced to have them pull the boat mid-season and they finally did a thorough check. They determined that their technician made an assembly error two years prior while fixing a warranty painting peeling issue that caused a misalignment in a critical water cooling manifold. In addition to all the time and money we originally paid for parts and labor trying to resolve the issue that they created, they refused to refund us the $2000 for pulling the boat mid-season and fixing the mistake they made. We were shocked not only by their poor workmanship, but also poor judgment and leadership. This was the worst bad faith business practice we have ever encountered.

I am new to boating. I bought my first boat from Marine Max Westbrook CT. I cannot praise more the…read moreteam there that made my first time boat experience a GREAT ONE. My salesmen Devinn McGale was so helpful. His goal the first time meeting me was not to sell a boat. It was to help me understand boating and my family needs first and then discuss a boat that fit my needs and one that I would enjoy. He really cared. The rest of the staff there Joseph, Captain Rush all were incredible and patient with me and my family as we had no idea about boating and boat ownership. Offered many options and no hard sell. THey offer free services like Women on the water, boating license class, knot tying, lessons on your boat for free and a few others that enhanced the experience. For being new to boat ownership they handles everything from A to Z AND REALLY MADE MY EXPERIENCE TO BOATING A GREAT ONE.

I cannot say enough good things about Atlantic Outboard. We purchased a used boat and the…read moretransaction was smooth, very transparent, and we are very happy. We have brought the boat in for maintenance since we took delivery and everyone in the dealership us always eager to help and answer any questions we have. 10/10 recommend!

I do not advise buying a used boat from this company. Do not trust that they have looked into…read moreeverything that they should have or that you requested even if they say they did. So far we have had nothing but aggravation after spending too much money.