Very helpful and knowledgeable staff. I was in and out in 5 minutes for a small but a little…read morecomplicated print job. FedEx turned me away with no assistance but Wendy and her team took the time to understand what I was trying to accomplish and helped me do it. Highly recommend!

Wendy and her team do great work! They have limited hours right now (11-3 on weekdays), but Wendy…read moreis easily accessible by email and makes sure to follow up on the progress of your project. The prices seem reasonable given the quality of the prints and the fact that this is a local business so I encourage you to support small during this time!

Great Service! Friendly peeps and great prices. Locally owned business that has been there for many…read moreyears.

This review is long overdue. I used BaseCamp for business printing services around 2013 or 2014…read more I wanted to use a local vendor and I'm glad I found this place. The price and service were both great and now that I'm back in DC, I'd use again for sure.

The team working the evening of 11/19 was WONDERFUL. They were super patient with my questions and…read morecould not have been kinder or more helpful. Fedex needs to give them all raises.

Top customer service. The lady who was there Thursday afternoon gave such a warm greeting to…read moreeveryone and helped multiple customers at the same time during a sudden peak. She was very calm, helpful and gave a warm farewell.

I am pleased with the process of having ABC Imaging create a 3D product printed for me. The…read moreproject was produced in a short time-frame, was well communicated, and reasonably priced. ABC Imaging was the only company that returned my email, out of a dozen of inquiries I sent out. Thank you so much for helping me with this project.

I have always received great service and a friendly greeting!…read morePrint quality remains excellent.

Yes I was glad that they were the only office store that was open in the entire city on Labor Day…read more However to charge $2.29 for a single page black and white page is highway robbery. I asked one of the two clerks as to why their price to print out a single no -color page costs 8 times higher than anywhere else, and he suggested that I should go ahead and go there. I thought that was a very cocky and rood response. Both of the clerks acted extremely arrogant and I was the sole customer in the store. Then on top of that, it took them several minutes to get the printer to even work. Yet I still got robbed. The only reason why I am gifting this place 2 stars is because they were in fact open when nobody else was, and one of the employees gave me directions to U Street.

Staff here is great, always very friendly and efficient. Want to shout out Brian specifically, he…read morehelped us out a few weeks ago on a Sunday near closing time. The line was so long it snaked out the door, and he had such a great attitude and was so friendly, professional, and efficient.

Rosa and her team did an amazing job of carefully packing and ground shipping fragile items from…read moreWashington DC to Los Angeles. Not one thing arrived damaged and the care they took to do it right was impressive. Very professional, very personable, gave me amazing peace of mind when sending family heirlooms. I wish I knew everyone's names, but Rosa, please express our gratitude to the team!

As a millennial living in a fairly small apartment, I don't own a printer. To me, that's almost on…read morepar with having a home phone line. But, today I had to print something, so I came here to do so. Service was friendly and helpful, and the self-service workstation process was easy and quick. My one complaint is that it seemed to cost a LOT to print a basic piece of paper here. 15 pages plus like five minutes of computer time cost $10 and change. A little excessive imo.

Copy General is an outstanding print company! We used them for our recent D.C. conference where we…read moreneeded programs, name badges, foam core poster signage, custom post cards, mirror cling stickers, motivational posters, more stickers, branded envelopes, calendars, and even our run of show. They were able to work on insane deadlines - like 2 days before the event to print 350 of these things, and everything turned out absolutely perfectly. They even delivered! Working with them was super easy, even though we were ordering everything sight unseen from across the country. Laura and Tammy are super accommodating, even sending me photos of our physical program proof, happily adding in last minute requests with special items, and making everything regarding print a breeze for us. Oh, and their prices... can't be beat! Very reasonable cost for everything, especially compared to big chains (for our simple excel sheets for our team and volunteers to use, one of the big chains wanted 35 TIMES the amount CG quoted us!). We love Copy General and wish they had a California branch too! Luckily they ship :)

I hate Kinkos. I mean, I really, really REALLY hate Kinkos. The only thing they can guarantee 100%…read moreis that they'll choke in the clutch. When I first started my current job some years back, we'd need to crank out various print jobs (training binders, spiral-bound project reports, all that officey stuff), and naturally, when you think "printing," you think "Kinkos." But they'd always manage to screw things up or lose jobs entirely, and usually have a surly attitude while doing it. "(sigh!) You want your job? Well too freakin' bad. You know, I'm only here until my garage band, Evil Commie Nazi Parents, takes off. I SO do not need you customers right now." I always wanted to write a letter to the CEO of Kinkos. "Dear CEO. I had a very bad experience at Kinkos the other day. They greeted me politely. If that wasn't bad enough, I came in with a very simple print job and, adding insult to injury, they followed my instructions to the letter. This is not up to my usual low expectations of your company. I demand to know what you plan on doing to remedy the situation. XOXO, Jason C." Okay, so one day, I was tasked with making some binders that were really important, and I was leery about taking them to Kinkos. One of my coworkers suggested Copy General. Probably one of the five best pieces of advice I've ever gotten! Unlike your typical Kinkos wage slave, you get the idea that the people here really like what they do (in fact, I usually see the same people there, even after several years). They always go over what it is I'm asking them to do, and won't hesitate to call if an issue comes up, even if it's seemingly minor. I recall one instance where the job I asked them to do, and what they tooled around with, was (literally) shades of grey. But they noticed subtle issues with my request and played around with it first to see if they could make things better, and called me to make sure I was okay with it before doling out $500 nonrefundable dollars for artistic merit. The verdict: every time I drop off a job here, I know it's going to come out AOK. Even on a tight deadline, they're quick with cost and time estimates. And if there's ever an issue, I'm notified about it before they decide to print out 1500 copies because "uh, dude, I totally remember you asking for this stuff to be put in last page first. Those ink smears on the cover? Uh, that was like, on the jpeg you gave us dude."

Horrible service. Looked like the employee didn't want to be there and told me $10 service fee to…read moreship a few items home. Then he told me to pay with cash or cc even though I told him room charge. I questioned him about the form that had my room number and afraid to get charged again. If I wasn't in a pinch I would have walked out. Why do they allow to have horrible service here? It's sad because the service in the Mayflower Hotel has been wonderful.

Please note that this is INSIDE the Mayflower Hotel on the 2nd floor (Mezzanine)! I had trouble…read morefinding it at first, but the service there was satisfactory. I only had to wait a couple minutes for help. If you're staying in the hotel or living nearby, it is a perfectly sufficient UPS store.

Such a great spot! The shop is run by a slightly older gentleman who is such a dear. I just…read morepicked up my menu cards for my wedding, and he did a great job with them. Really thorough and helpful, not to mention reasonably priced. They only take checks or cash, so know that before you go. He actully let me take my menus and come back later with a check, but I'm doubt tthat's standard practice.

This business is closed and no longer in service and the person who answers the phone number is…read morevery rude!

Michael is seriously, THE MAN! If you need any printing services done, you gotta call this guy!…read more I came from California to DC for a conference and had some flyers printed somewhere else and they did not look very good. I landed pretty late in the day and didn't know what to do. I looked online to find some printing shops and came across Mike. It says he's open 24/7 so I thought I would give him a shot. I read all the amazing reviews on how he goes above and beyond and it is all absolutely true. I'm so glad he helped us with our printing! The flyers looked amazing! He had it done in time and made the process really easy. If you need printing services, this guy is the guy!

If I coud give these guys 10/5 stars, I would. Hotel lost my poster for a conference. I sent…read moreeDiscovery a text at 7:30AM. Called me almost right away and the poster was completed before I even made it over to the building at 8:30AM. If you are ever in a jam, eDiscovery should be your first call.